Auto repair shop · North Las Vegas, NV · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#181 of 218 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 17%
4.8★★★★★312 Google reviews · 24 photos
90%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight fast service, transparent pricing, and detailed communication regarding necessary repairs, often noting that the shop avoids upselling unnecessary work. Many customers appreciate the professional atmosphere and online appointment scheduling. However, lower-rated reviews criticize the shop for high diagnostic costs, perceived overpricing compared to competitors, and instances of billing for services not explicitly requested or authorized by the owner.
Google rating: 4.8 out of 5 from 312 reviews (90% five-star).
Reviews on this page: 312 Google reviews (234 with written comments, 9 with photos).
Owner responses: the business replied to 33% of reviews.
Most recent review: October 17, 2026.
Service: Auto Repair Shop serving North Las Vegas, Nevada.
Data from Google, last updated October 29, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Zenith Auto CareAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zenith Auto Care: 71/100 on this factor. Category median: 90.B
71
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zenith Auto Care: 73/100 on this factor. Category median: 87.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zenith Auto Care: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zenith Auto Care: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zenith Auto Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zenith Auto Care: 71/100 on this factor. Category median: 61.B
71
Bar = this company · dark tick = category median.
Star ratings
312 Google reviews we collected
4.8of 5
5 stars28090%
4 stars134%
3 stars52%
2 stars41%
1 star103%
Praise vs complaints
Phrases our text analysis found in 234 written reviews
95%praise
Praise37495%
Complaints185%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price747%
Reasonable853%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust9424%
Staff & attitude7619%
Price & value7419%
Quality & results6015%
Speed & response4010%
Would recommend359%
Communication133%
What customers talk about
We read 234 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“people that you can trust in taking care of your car.”
“We are perfectly fine financially and I don’t appreciate you lying to try and make yourself look better.”
“I ask away my questions because I don’t know much about cars, and they always give me an answer with kindness and understanding.”
“Andrew's response was unprofessional and dismissive: "We don't work on transmissions; we only replace them.”
“Andrew knew immediately what I needed and was able to give me a reasonable price without hesitation.”
“We won’t be going back and just leaving this review because I would’ve liked to know about being overcharged and the attitude before coming here.”
“Great preventive care recommendations with thorough assessments.”
“I dropped it off at 11 & by 12:30, I had a full diagnostic review texted to me (with pictures) & I had them order the engine mounts to be replaced the next day.”
“Definitely 100% recommend this place and we will definitely be going back for all of our car service needs.”
“Alex is very communicative and person understands the point.”
People customers mention
Honda19 reviews
Andrew9 reviews
Alexei6 reviews
Subaru5 reviews
Hondoctors5 reviews
Toyota4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Zenith Auto Care for 8 kinds of job. Pick one to see what they paid and said.
CCarter4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I did a bunch of work on my Acura TSX and took it in to them for an alignment. I’d gladly pay them $125 over discount tire at $90. Chris actually payed attention to my concerns and helped diagnose some things. They gave the whole front suspension and steering a check down and caught that my torque wrench was…
EExperiment5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Alex is very communicative and person understands the point. Fast service. Recommend this shop.
Great priceService not listed
BBobaTea10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Always a pleasure coming here! Been coming here since 2022. My Kia does not live up to the rumors because I take my Kia here for all my maintenance needs! I am a woman too, and they don’t try to be condescending or upsell anything. Straight facts and to the point with what needs to be addressed. I ask away my…
JJamLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I've gone to Zenith for years and never reviewed them lmao. Genuinely top of the line service and repair. Will tell you everything wrong up front with a break down in diagnosis. Even gave me solid advice over the phone once and was able to fix my AC myself. Best autoshop in the Valley, full stop.
JJulieLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Super fast and honest service! It took less than 15 minutes to get a smog. The man at the front counter was friendly and gave the pricing up front. Totally worth going to if you hate waiting around. Although they do have a nice customer waiting room with cold water for those having other service done on their vehicles.
Great priceService not listed
CChris4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very professional and ived been a customer for many years. people that you can trust in taking care of your car. Thank you sir andrew and the crew ✋️🤚
I did a bunch of work on my Acura TSX and took it in to them for an alignment. I’d gladly pay them $125 over discount tire at $90. Chris actually payed attention to my concerns and helped diagnose some things. They gave the whole front suspension and steering a check down and caught that my torque wrench was calibrated incorrectly. Didn’t upsell or try to get me to replace any nonsense. Glad they helped me pin down what was causing some slop in the car.
E
Experiment5 reviewsiTotal number of Google reviews Experiment has written across all businesses on Google Maps, not just this one.
Always a pleasure coming here! Been coming here since 2022. My Kia does not live up to the rumors because I take my Kia here for all my maintenance needs! I am a woman too, and they don’t try to be condescending or upsell anything. Straight facts and to the point with what needs to be addressed. I ask away my questions because I don’t know much about cars, and they always give me an answer with kindness and understanding.
Price assessment: Reasonable price
Services: Air & cabin filter replacement, General repairs & maintenance, Wheel alignment, Air conditioning, Oil change
J
Jam PlangLocal Guide · 37 reviewsiTotal number of Google reviews Jam has written across all businesses on Google Maps, not just this one.
I've gone to Zenith for years and never reviewed them lmao. Genuinely top of the line service and repair. Will tell you everything wrong up front with a break down in diagnosis. Even gave me solid advice over the phone once and was able to fix my AC myself. Best autoshop in the Valley, full stop.
J
Julie GarciaLocal Guide · 35 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Super fast and honest service! It took less than 15 minutes to get a smog. The man at the front counter was friendly and gave the pricing up front. Totally worth going to if you hate waiting around. Although they do have a nice customer waiting room with cold water for those having other service done on their vehicles.
Price assessment: Great price
Services: Service not listed
C
Chris Regala4 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Excellent communication and customer service. It’s extremely difficult to find a reliable auto service spot. This place is amazing. They call and update you, and ask questions, never do any work on your car without letting you know first. Also extremely fast service. Not sure if we just got lucky with our Toyota and the work we needed done was fast but twice we have taken our car here and both times we have been fully satisfied. The main downside is it’s all the way across town. So it’s a 30min drive for us. I wish they had a location closer to my home. Definitely 100% recommend this place and we will definitely be going back for all of our car service needs. Thank you Zenith Auto care!
Price assessment: Reasonable price
H
Heather SauroLocal Guide · 17 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
The only place that I now take my car to. Only place I trust to get quality work done. I can make an appointment online and I love making appointments online so that feature is great to me.
Price assessment: Reasonable price
Services: General repairs & maintenance, Wheel alignment, Oil change
J
Jaime Velasquez5 reviewsiTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
