Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Zenith Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Zenith Auto Care

North Las Vegas, NV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #181Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 312 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zenith Auto Care is better than 71% of auto repair shops.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zenith Auto Care is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zenith Auto Care is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zenith Auto Care is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zenith Auto Care is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zenith Auto Care is better than 71% of auto repair shops.B
71

Reviews for your job

Customers hired Zenith Auto Care for 8 kinds of job.

Zenith Auto Care for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#98 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Brakes”

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and ived been a customer for many years. people that you can trust in taking care of your car. Thank you sir andrew and the crew ✋️🤚

Reasonable priceGeneral repairs & maintenanceWheel alignmentBrakes
Nicholas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Went above and beyond to fix a miscommunication problem would recommend 👌

Great priceBrakes
ColleenLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have been taking our Hyundais here and have always gotten exceptional service and decent prices. They never try to oversell us on things and that is appreciated and probably why they are so busy

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
MadelynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zenith Auto is always upfront and honest about their work. They conduct inspections and allow you to view their recommendations based on their findings. They also upload their work onto Carfax which is helpful. They are always kind and professional and have earned my trust as a customer!

BrakesGeneral repairs & maintenanceOil change
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been getting my vehicles serviced by Alexi, owner of Zenith auto for about 8 yrs. & they are the best in LV...Honest, trustworthy, & very professional...

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Garrity9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So grateful to have these guys around, I find them incredibly trustworthy. I know they’re only charging what they need to and they supply pictures of their findings so show you what’s wrong. My humane and I have been taking our cars to them for years and will continue to do so.

Air & cabin filter replacementAuto A/C rechargeBattery
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Factory trained certificates training, unlike dealers no high pressure sales, uses only factory parts, small shop low overhead great service prices. Does only the work that is required and gives a vehicle a thorough inspection for potential problems. In 62 years of driving, they are the most honest repair shop I have ever met. I highly recommend them.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Artistic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Our 4 Hondas have been expertly cared for by Zenith for years. The team is extremely professional and honest. They have the most innovative communication system to text diagnostics, quotes and photos. Makes it really convenient to approve any repairs and maintenance they recommend. Setting up appointments is…

Air & cabin filter replacementBrakesElectrical repair+ Quality+ Professionalism
C11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance21—
Oil change20—
Wheel alignment10—
Air conditioning9—
Brakes9—
Air & cabin filter replacement8—
Battery8—
Tires8—

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