Analyzing 7,329,7967.3M ReviewsFor 20,76820.8K Experts

Experts Reviews · Company report
Zeppa's logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty92−0.8Momentum penalty38−6.2Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Zeppa's

Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 57 mulching services · 4.9★ from 270 Google reviews

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Report card

Percentile vs other mulching services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zeppa's is better than 86% of mulching services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zeppa's is better than 64% of mulching services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zeppa's is better than 92% of mulching services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zeppa's is better than 100% of mulching services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zeppa's is better than 38% of mulching services.D
38
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zeppa's is better than 74% of mulching services.B
74

Reviews for your job

Customers hired Zeppa's for 8 kinds of job.

Zeppa's for irrigation system repair & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 18 Google reviews tagged “Irrigation system repair & maintenance”

Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★

This was the most frustrating and disappointing experience I have had as a homeowner. The sales rep was condescending, insisting his approach was best and unwilling to talk through different drainage solutions we wanted to consider. Our project started a week and a half late, but no one communicated this delay to…

Customer photo from Doug's review
OverpricedLandscape design constructionIrrigation system repair & maintenanceGrass seeding
RLocal Guide · 289 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

One my favorite spots in town. I also know they are very professional and offer great landscaping services 👍

Great priceLandscape design constructionIrrigation system repair & maintenanceGrass seeding
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Overall always very satisfied with their services. On time as they can be with weather always changing the timing as one would expect. They provide total yard/landscape and irrigation services for us and have done so for 6 years now! Just added a lot of new landscape added as well. Even hang Christmas lights and…

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zeppa's has helped me design and landscape around my home and pool area. Everything with great from start to finish and I could not be happier about the job done!

Garden landscapingIrrigation system repair & maintenanceLawn care+ Quality+ Professionalism
JLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Their technicians are knowledgeable and professional. The office staff, especially the office manager, Lori, makes you feel like you are their only customer.

Irrigation system repair & maintenanceLandscape design constructionLawn mowing & maintenance+ Responsiveness+ Quality+ Professionalism
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perfect!

Artificial turf installationBackyard landscapingConcrete masonry+ Responsiveness+ Punctuality+ Quality
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very thorough and professional. At times, progress can be deliberate, but not for a lack of effort - attention to detail drives great results. I’ve heard their quotes can be a bit pricier than other companies, but you get what you pay for!

Irrigation system repair & maintenanceLandscape design constructionLandscape installations+ Professionalism
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve used Zeppa’s for over 5 yrs now. Always responsive, always quality service & products, always fantastic customer service! Highly recommend.

Custom landscape designGarden designIrrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Charlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zeppa's has been amazing over the past 5+ years. They are reliable, friendly, and great at what they do. Looking forward to utilizing some of their additional services in the future.

Customer photo from Charlie's reviewCustomer photo from Charlie's reviewCustomer photo from Charlie's review
Irrigation system repair & maintenanceLawn careLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Kristy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zeppas did a wonderful job designing and installing our dream patio! Thanks Antonio and the team for a job well done!

Customer photo from Kristy's reviewCustomer photo from Kristy's review
Irrigation system repair & maintenanceService not listed+ Quality+ Professionalism
leanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zeppa’s do a remarkable job! Great people. Always punctual and professional. Highly recommended!

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reliable, knowledgeable and efficient

Irrigation system repair & maintenanceWeed control+ Responsiveness+ Professionalism
tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Backyard landscapingConcrete masonryCustom landscape design+ Responsiveness+ Punctuality+ Quality
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Garden landscapingIrrigation system repair & maintenanceLawn care+ Responsiveness+ Punctuality+ Professionalism
Beatrice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenanceLandscape installationsLawn care+ Quality+ Professionalism
MelissaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenance+ Responsiveness+ Quality+ Professionalism
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Quality+ Professionalism
jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenanceLawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 33%Overpriced 17%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance30—
Weed control23—
Mulching19—
Lawn care19—
Irrigation system repair & maintenance18—
Landscape installations14—
Landscape design construction13—
Grass seeding11—

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