Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Zeppa's logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty92−0.8Momentum penalty38−6.2Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Zeppa's

Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 57 mulching services · 4.9★ from 270 Google reviews

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Report card

Percentile vs other mulching services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zeppa's is better than 86% of mulching services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zeppa's is better than 64% of mulching services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zeppa's is better than 92% of mulching services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zeppa's is better than 100% of mulching services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zeppa's is better than 38% of mulching services.D
38
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zeppa's is better than 74% of mulching services.B
74

Reviews for your job

Customers hired Zeppa's for 8 kinds of job.

Zeppa's for lawn mowing & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn mowing & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 24

All 30 Google reviews tagged “Lawn mowing & maintenance” · showing 20

RLocal Guide · 289 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

One my favorite spots in town. I also know they are very professional and offer great landscaping services 👍

Great priceLandscape design constructionIrrigation system repair & maintenanceGrass seeding
MarieLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

Would not recommend this business.

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Overall always very satisfied with their services. On time as they can be with weather always changing the timing as one would expect. They provide total yard/landscape and irrigation services for us and have done so for 6 years now! Just added a lot of new landscape added as well. Even hang Christmas lights and…

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
cmcfarland23377 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Antonio and his team are responsible for keeping my lawn looking great. In addition to cutting and weed control they provided me with a master landscaping design that I have been able to install as time and money allow.

Lawn mowing & maintenanceMulchingWeed control+ Responsiveness+ Punctuality+ Value
JLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Their technicians are knowledgeable and professional. The office staff, especially the office manager, Lori, makes you feel like you are their only customer.

Irrigation system repair & maintenanceLandscape design constructionLawn mowing & maintenance+ Responsiveness+ Quality+ Professionalism
Teri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Wonderful service!! Great ppl to work with!!

Lawn mowing & maintenance
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perfect!

Artificial turf installationBackyard landscapingConcrete masonry+ Responsiveness+ Punctuality+ Quality
Jaimie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark Winsor is the absolute best at his job. He takes so much pride in his work and it shows. Plus, he's pretty hot. Too bad he is married and has an awesome wife. SOMEBODY GIVE THIS MAN A RAISE!!

Lawn mowing & maintenance+ Quality+ Professionalism
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zeppa’s does fantastic work! Levi and his team are the best! Professional, friendly and always willing to go the extra mile!!

Gardening servicesLandscape installationsLawn care+ Responsiveness+ Quality+ Professionalism
Sam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Levi is friendly, thoughtful, and professional. His attitude and willingness to go above and beyond was greatly appreciated. Highly recommend!

Landscape design constructionLawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are amazing

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Lorna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very nice and respectful

Lawn mowing & maintenance+ Punctuality+ Quality+ Professionalism
karen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very nice job! Very professional!

Lawn mowing & maintenance+ Quality
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve used Zeppa’s for over 5 yrs now. Always responsive, always quality service & products, always fantastic customer service! Highly recommend.

Custom landscape designGarden designIrrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Charlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zeppa's has been amazing over the past 5+ years. They are reliable, friendly, and great at what they do. Looking forward to utilizing some of their additional services in the future.

Customer photo from Charlie's reviewCustomer photo from Charlie's reviewCustomer photo from Charlie's review
Irrigation system repair & maintenanceLawn careLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
RachaelLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

After using Zeppas for 2 years I can say I am happy to not have to use them anymore. The amount of damage my yard and plants have sustained through their tenure of lawn care is inexcusable of a professional company. There were few half-hearted attempts to correct, but they rarely followed through. Steer clear of…

Lawn careLawn mowing & maintenance− Responsiveness− Quality
susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zeppa’s talent lies far beyond lawn care. He is an outdoor artist & lifestyle promoter. His work ethic and talent go hand in hand, and you will love his work!

Lawn mowing & maintenanceGrass seeding
Jodie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We use Zeppa’s for our seasonal landscaping clean up and planting. They also do our Christmas lights on a yearly basis. They are very responsive and great to work with and I would highly recommend them!

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
RachaelLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The only reason I'm not giving a 5 is because it took nearly a month to hear back from them. My lawn was a huge mess though (long story short i no longer own a mower) and it had... A long while of growth. I'm really grateful they came to help me out. It was bad. 😬

Lawn mowing & maintenance+ Professionalism+ Value
leanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zeppa’s do a remarkable job! Great people. Always punctual and professional. Highly recommended!

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality

Show more lawn mowing & maintenance reviews (10 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 33%Overpriced 17%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance30—
Weed control23—
Mulching19—
Lawn care19—
Irrigation system repair & maintenance18—
Landscape installations14—
Landscape design construction13—
Grass seeding11—

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