Analyzing 7,327,2697.3M ReviewsFor 20,74520.7K Experts

Experts Reviews · Company report
Zeppa's logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty92−0.8Momentum penalty38−6.2Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Zeppa's

Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 57 mulching services · 4.9★ from 270 Google reviews

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Report card

Percentile vs other mulching services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zeppa's is better than 86% of mulching services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zeppa's is better than 64% of mulching services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zeppa's is better than 92% of mulching services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zeppa's is better than 100% of mulching services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zeppa's is better than 38% of mulching services.D
38
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zeppa's is better than 74% of mulching services.B
74

Reviews for your job

Customers hired Zeppa's for 8 kinds of job.

Zeppa's for mulching

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Mulching”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Mulching”

RLocal Guide · 289 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

One my favorite spots in town. I also know they are very professional and offer great landscaping services 👍

Great priceLandscape design constructionIrrigation system repair & maintenanceGrass seeding
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Overall always very satisfied with their services. On time as they can be with weather always changing the timing as one would expect. They provide total yard/landscape and irrigation services for us and have done so for 6 years now! Just added a lot of new landscape added as well. Even hang Christmas lights and…

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
cmcfarland23377 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Antonio and his team are responsible for keeping my lawn looking great. In addition to cutting and weed control they provided me with a master landscaping design that I have been able to install as time and money allow.

Lawn mowing & maintenanceMulchingWeed control+ Responsiveness+ Punctuality+ Value
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Perfect!

Artificial turf installationBackyard landscapingConcrete masonry+ Responsiveness+ Punctuality+ Quality
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zeppa’s does fantastic work! Levi and his team are the best! Professional, friendly and always willing to go the extra mile!!

Gardening servicesLandscape installationsLawn care+ Responsiveness+ Quality+ Professionalism
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We’ve used Zeppa’s for over 5 yrs now. Always responsive, always quality service & products, always fantastic customer service! Highly recommend.

Custom landscape designGarden designIrrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
leanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zeppa’s do a remarkable job! Great people. Always punctual and professional. Highly recommended!

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Maverick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everything with zeppas was amazing! From the estimate to the actual work on-site. Definitely will hire again!

MulchingWeed control+ Punctuality+ Quality+ Professionalism
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We hired Zeppa’s to create a fire pit/social area in our back yard. Antonio and his architect came out and had some amazing ideas. What was just going to be a little fire pit area turned into a rustic park like setting oasis for my Family. Large boulders, crushed limestone, pine mulch boarder and evergreen plants…

MulchingService not listed+ Punctuality+ Quality+ Professionalism
Shelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They always do a wonderful job. We have a lot to be trimmed, and they always make it look great. The mulching makes it look so neat and tidy. I always like who ever comes to do the work. They are polite and always friendly.

Lawn mowing & maintenanceMulchingService not listed+ Responsiveness+ Quality
Teresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Zeppa’s lawn service for mulching, planting & trimming for many years & have always been happy with their service. They come out quickly for a quote & then they get the job done! We highly recommend!

MulchingWeed control+ Responsiveness+ Punctuality+ Quality
Grant4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceLandscape design constructionLandscape installationsMulching
tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Backyard landscapingConcrete masonryCustom landscape design+ Responsiveness+ Punctuality+ Quality
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Garden landscapingIrrigation system repair & maintenanceLawn care+ Responsiveness+ Punctuality+ Professionalism
CarrieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceMulching+ Punctuality+ Quality+ Professionalism
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Lawn careMulchingWeed control+ Quality
Upasana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Backyard landscapingGarden decoratingGarden landscaping+ Quality+ Professionalism+ Value
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenanceLawn mowing & maintenanceMulching+ Responsiveness+ Quality+ Professionalism
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Lawn mowing & maintenanceMulchingWeed control

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 33%Overpriced 17%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance30—
Weed control23—
Mulching19—
Lawn care19—
Irrigation system repair & maintenance18—
Landscape installations14—
Landscape design construction13—
Grass seeding11—

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