How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez Jacksonville
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 4.9★ from 8,458 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Jacksonville for 8 kinds of job.
Zerorez Jacksonville for area rug cleaning
Clear ✕All 767 Google reviews tagged “Area rug cleaning” · showing 20
Prompt, thorough, clean, respectful and professional! Thank you ZeroRez will use you again.
Exc
Morgan was fantastic! My rug is HUGE and he was incredibly professional, and took care of it quickly for us! Thank you so much and will be calling you for our carpets next!
This office provides the best carpet and tile care in Jacksonville. The associates are exceptionally competent and professional. They keep you informed about their work and don't try to up sell you. The carpets are clean and they don't leave them so wet it takes two days to dry. I'll never use any other company.
In time and great work!!
Colton was efficient, thorough, and determined to do a good job.
Friendly, fast, fabulous
A very nice experience, the technician was very thorough and professional. I was. Wry pleased with the service. He was a miracle worker.
Very professional
Gab was great and did a awesome job
Friendly, efficient, and professional! Highly recommend!
Zerorez did an excellent job of communicating the services provider and also an excellent job of cleaning our carpets!
Very timely, professional and courteous.
Technician was efficient, explained what he did. Carpets look good.
The tech was very friendly and professional.
Oily moily! My carpets look brand new! We even added the odor treatment, we’ve been living in our town home for 3 years. Tony is amazing, exceptional customer service, amazing eye for detail and wonderful work ethic! We will be using them again, and hopefully Tony will still be here!
The guys were professional, polite and did a great job.
Alex was very knowledgeable, a hard worker, and a total gentleman. Will absolutely recommend him and will definitely use Zerorez again. Bravo!
Knowledgeable, friendly and helpful young man cleaned two rooms of carpet and two love seats and a wing back chair. He was very careful and professional and was mindful of our home and making sure he didn’t disturb anything. Left our home much cleaner. We would highly recommend him and the Zerorez company. Because…
The tech showed up on time. He did a great job cleaning the carpet. The carpet was very dirty but he got the spots out. I will be calling him again and again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 2272 | $176–$365 |
| Pet stain & odor removal | 823 | — |
| Area rug cleaning | 764 | $158–$390 |
| Upholstery cleaning | 764 | $203–$421 |
| Carpet steam cleaning | 463 | $158–$327 |
| Mattress cleaning | 14 | — |
| Leather cleaning | 13 | — |
| Drapes & curtain cleaning | 5 | — |
