Zerorez Jacksonville

Prompt, thorough, clean, respectful and professional! Thank you ZeroRez will use you again.

Exc

Morgan was fantastic! My rug is HUGE and he was incredibly professional, and took care of it quickly for us! Thank you so much and will be calling you for our carpets next!

This office provides the best carpet and tile care in Jacksonville. The associates are exceptionally competent and professional. They keep you informed about their work and don't try to up sell you. The carpets are clean and they don't leave them so wet it takes two days to dry. I'll never use any other company.

In time and great work!!

Colton was efficient, thorough, and determined to do a good job.

Friendly, fast, fabulous

A very nice experience, the technician was very thorough and professional. I was. Wry pleased with the service. He was a miracle worker.

Very professional

Gab was great and did a awesome job

Friendly, efficient, and professional! Highly recommend!

Zerorez did an excellent job of communicating the services provider and also an excellent job of cleaning our carpets!

Very timely, professional and courteous.

Technician was efficient, explained what he did. Carpets look good.

The tech was very friendly and professional.

Oily moily! My carpets look brand new! We even added the odor treatment, we’ve been living in our town home for 3 years. Tony is amazing, exceptional customer service, amazing eye for detail and wonderful work ethic! We will be using them again, and hopefully Tony will still be here!

The guys were professional, polite and did a great job.

Alex was very knowledgeable, a hard worker, and a total gentleman. Will absolutely recommend him and will definitely use Zerorez again. Bravo!

Knowledgeable, friendly and helpful young man cleaned two rooms of carpet and two love seats and a wing back chair. He was very careful and professional and was mindful of our home and making sure he didn’t disturb anything. Left our home much cleaner. We would highly recommend him and the Zerorez company. Because… Read full review

The tech showed up on time. He did a great job cleaning the carpet. The carpet was very dirty but he got the spots out. I will be calling him again and again.

Isaiah called ahead, showed up promptly, worked efficiently, was pleasant, and made our ten-year-old carpet as clean as he possibly could!

Kyle was amazing! He was really friendly and professional! Our carpet looks like new again!

Morgan was very polite and professional. We had a carpet and area rug cleaned. Appointment setter did not mention our need to pre vacuum the space. I happened to catch it on Reddit the night before so we did vacuum in time.

Wouldn’t think of using any other service ! Fantastic service! Always on time or before. They do a wonderful job. You should give them a call you won’t be disappointed!!

Alex was friendly and efficient and professional. Terrific job.

Excellent customer care, expeditious but thorough and fair prices. Definitely recommend

Always professional Always on time. Always do a great job.

As always, I had a great experience with Zero Rez! My technician was fantastic and made sure that I was fully satisfied with the carpets before he left. They look so much better and I love not having a strong chemical smell in my home.

Donald did a fabulous job cleaning our carpets. We’ve used Zerorez dinners and they never disappoint.

Morgan did an excellent job in cleaning my house carpet and stairs, very thorough and made sure after cleaning each room he asked me check it out. Great job!

Gabe did a fantastic job on our carpets, rugs, and upholstered furniture. From move outs, move ins, current pets, new pets, etc.. we needed it! He was detailed, timely, friendly, and really went the extra mile. I would recommend ZeroRez Jacksonville to anyone!

Colton did a phenomenal job cleaning our carpets and explaining each service. He’s very professional and friendly, and I would recommend him 10/10 times.

Colten did a great job! My carpet and rugs look so good now!

Great service. Knowledgable tech.

Caleb, the technician, did a great job cleaning up the few stains and traffic areas on our carpet. He was very eager to please and wanted to make sure we were happy with the results. We will definitely request him next time. He is a true asset to the business. We love Zerorez because the carpet always comes out soft and clean.

My experience was great, we have a baby otw and we had a couch and rug that smelled like dog, and Morgan cleaned both of them great!

We had a really great experience with Dalton. He did such a wonderful job. Was very professional and thorough. Highly recommend!

The best cleaning ever. The technician took his time and everything looks great. The price is the same as much inferior service.

Dalton did a wonderful job cleaning our carpets, rugs, and couches today. He was very careful and thorough. Very kind and and easy to work with as well. Thank you, Dalton and Zerorez!

Hospitable, professional, efficient and charming/easy to talk with, great prices!

Excellent services….carpets look great! Morgan was punctual, friendly and efficient. Thoroughly explained the process and was careful and respectful of our home.

Nice, professional and job well done

The technician arrived on time and called 30 minutes before he arrived. They did a great job with my carpet. Thank you so much!!!

They were on time, courteous and efficient.

Friendly technician who did a great job! Highly recommend for a whole house clean !!

Technician Eric did a great job and was very personable.

We always have a good experience with Zerorez cleaning our furniture and area rugs

I had a large wool area rug cleaned.The service was very professional and thorough. Appreciate the great communication before and after the service.

Great experience and the tech was extremely helpful, prompt and thorough!

Kaz was professional and did a great job.

Quick, easy & affordable

As always, professional and efficient. Will definitely be a repeat customer. Thanks

Great job. Excellent work. Carpets came out better than I thought they would. Very pleased

Colton did an excellent job. He was in and out without too much disruption and actually was early, so it got it out of the way quicker, leaving us the rest of our day to do things we had to do. He was very professional. I give him an A+.

Polite, courteous technician. He was punctual, and did a great job.

He did a great job

Great company, easy to work with, carpets always clean. Dalton was very pleasant and understood immediately what I needed done. Give him a raise!

Tech arrived on time and did an excellent excellent job.

The entire procedure was easy and satisfying. Easy to use the web site to make appointments and when I had questions they got back to me. Colton is a very reliable technician he arrived on time explained everything as he went along. He was efficient and a good sales person. Job well done

Representative arrived on time. Inspected all areas designated cleaning areas. Explained process and asked if I had additional questions. Cleaning did not take long, carpet and area rug look great. HAPPY CUSTOMER

Very polite, courteous. Punctual on time, great communication. Very professional, very knowledgeable. Offer other services. I wish I could remember the young man's name that did my carpet but I give him a 10 Stars he was excellent!!! 💯 Would recommend and use again 🤗

The service was excellent!!! The best job done by far from any other services I have used before!!!

We have used Zerorez since they opened in Jacksonville. I am always amazed at the miracles they are able to perform on our floors. Always polite, professional and kind. We are a grateful, forever customer.

The technician (Dalton) was excellent; knowledgeable, professional and very helpful

Isaiah was thorough and had good suggestions for an unusual rug.

Always punctual and professional. Morgan does fantastic work with the carpet.

Dalton was very professional and courteous. He took special care in treating some stubborn areas and I am very pleased with the service.

Harrison is a delight…very efficient and professional with a wonderful “can do” attitude! He always does a fabulous job.

The technician was polite, helpful & knowledgeable.

Great business - communication, customer service and results. Have used them in the past and wouldn’t think of using anyone else. Highly recommend!

Super effective cleaning & fast service! I've been using ZeroRez for about 8 years and they always clean my carpets & grout to perfection! Thank you!!!!

My technician was wonderful. He was professional, knowledgeable, and helpful. The rugs & sofas are clean and fresh.

Prompt service. In and out quickly, carpets look great!

Dalton did an excellent job. He was professional, thorough, and took the time to address specific problem areas I pointed out. The carpets look great, and the overall results exceeded my expectations. I’d definitely use Zerorez again based on this experience.

This is my second time using them, and I’m equally as pleased

Continued excellence. I’ve used Zerorez many times in the past and was concerned that service would slip a bit but to my relief the employees that arrived at my door today were nice, presented well, professional, and knowledgeable. I will absolutely call them again for floor and upholstery cleaning!

Isaiah and Kendall were great- prompt, very pleasant and eager to do a good job, explained everything, were careful of my furniture, did a GREAT job cleaning carpets and area rugs.

Gerard is a pillar of customer service. Crew Came were very polite, friendly and professional. I know now why they get the highest ratings. RESPECT

So pleased with the results from my recent rug cleaning. The team was professional, helpful and made the process easy.

AMAZING SERVICE!!!! The tech worked ALL day long and got my entire Clubhouse looking brand new, all of my residents are super impressed!!!

My husband and I were extremely pleased with the carpet cleaning done by Zeroez last Monday. Dalton was professional and did a terrific job on our bedroom carpets. I will certainly think of Zeroez and Dalton the next time carpet cleaning is required.

I had not had my home carpet an rugs cleaned in a much longer time than I usually wait. I had intended to replace them. I am very pleased I took another opportunity to do another round. Zerorez came thru again. Morgan did a fantastic treatment. This was quite a restoration. Thanks Morgan.

Always a good, thorough job. Friendly, helpful, courteous technician.

Awesome service as always!

Very nice job and professional. Highly recommend

I can always count on Zerorez to do a great job. Zerorez is my go to for carpet, area rug & grout cleaning. Colton was my tech. I was happy he was available when I requested him. He called with an eta, was polite and professional, explained everything in detail and did an outstanding job. I highly recommend Zerorez.

Thorough explanation of the process beforehand, tested a couple of areas to measure results . Took the time to ensure everything was done to my satisfaction. Excellent work, very courteous and professional.

Zerorez did a great job, very Professional and hard-working. Mom approved and highly recommended. Thank you!

They did great! Were on time! Didn't stink! Didn't steal anything! It was great! Josh was all smiles and helpful!

On time, fast, and thorough!

I had routinely used Zerorez in California, and was thrilled to learn that they were here in the Jacksonville area. The technician, Felton, was very professional, and very thorough. I highly recommend them.

The customer service was excellent. Friendly staff and very professional.

Henry was the representative from Zerorez that cleaned my carpets. He was friendly, informative and an excellent worker explaining each step as he did the job.

The tech was on time and very pleasant. He made sure he knew exactly what we needed done and offered additional services at a discount. The rugs looked great when finished. We have always been happy with the quality service of Zerorez .

Very nice service man.

Dalton was awesome. Fantastic job!!

Their technicians always do great work and these guys were no exception. Carpets look great!

Update 5 Sep 24. Zerorez did it again. Gab just finished cleaning my carpet. He did an outstanding job. Carpet is clean and looks great. Zerorez hires some good people. Everytime someone comes to my house to provide a service, they are professional and personable. Seems to be a good company to work for and utilize… Read full review

Great job!

Dalton did a fantastic job Very knowledgeable in his service and products. I've been a customer of Zerorez for 3 years and will continue to do so.

Awesome work as always

The WOW factor the carpets look brand new. The gentleman that came to do the carpets was on time dress nice and neat clean-cut well-mannered and informative. When asked to do an add-on there was no problem. Zerorez will be my carpet cleaner from now on.

On time very professional reviewed my request and answered questions.Service performed timely with good cleanup and final explanation of work done. Excellent service and very nice service tech.

Jacob was our technician. He called and was early which was more convenient for us. He was very pleasant and did an amazing job cleaning our area rugs and carpet. Everything looks so much cleaner! Great job.

Great professional service, rugs are all clean at very responsible prices . Definitely recommend them .

Felton was outstanding and did a great job on our carpet and area rugs!! Was very friendly and still very professional!! We will certainly use Zero Rez again and request Felton ! The carpet and the rugs look great!! Felton came out again today and did a phenomenal job on our carpet and rugs! He is very… Read full review

Reliable. Techniician offered suggestion for spot cleaning with their product, and I will be trying when need occurs (in-between cleans). Protectant for carpets seems expensive, but know it makes a difference so included. Cost is definitely going up with everything else. Technician was personable yet professional.

What a great job on tough carpet situation, older dog 🤦‍♀️. Thanks you for getting us back to clean!

Rep was very knowledgeable of fabrics and how to treat them. Super helpful and efficient.

They were on time. The young man was extremely polite and helpful and pleasant. He did a great job. Everything is clean and he was very clear in his communications with me.

Zerorez was amazing to work with. This is the 3rd time we have had them out to clean and have been impressed each time. We will definitely use as needed in the future.

First time using this company, very happy with the results!

Best carpet, area rug, furniture cleaning company I’ve ever used. Aaron was phenomenal, very knowledgeable and an ideal service technician. Aaron made our Zerorez experience top notch. I would highly recommend this franchise.

Kyron called ahead of time to let me know he was on his way, asked about specific problem areas that we needed cleaned, and was respectful of our home. I’ll use Zerorez again.

Felton is very professional and detailed. Great job!

Felton from Zerorez came out this morning and did a phenomenal job on 4 area rugs. He was very professional and knowledgeable about what I needed based on carpet type and cleaning needs. I was very impressed with Felton and the results exceeded my expectations.

The area carpets and tiles look wonderful! He explained the process step by step and made recommendations as he went along. I couldn't be any happier

Pleasant

Very happy with results! Thanks to Zerorez!

They did a fabulous job at very short notice

Kendal was professional and courteous. He explained the process used to clean the carpet and the couch. I was pleased with the outcome of the cleaning of the area rug, carpet, and couch. I had my area rug cleaned again. Jake was the technician. What a difference it made. Didn't realize how dingy it was . He… Read full review

They did a great job and technician was very thorough and very nice.

Fantastic job cleaning my area rugs. Would definitely use again! I will be using them to clean my tile and grout next!

Jake Poindexter was a competent and skilled in working on my furniture and rugs! He worked efficiently and timely! I will definitely ask him to come back on my next cleaning! I also appreciate there was little smell! Lola Hartford

Jay was very professional and did a great job

Great job!

Teddy was great. He is who I would want representing my company if I owned Zero Res. He was professional, very informative, let me know all my options, was able to get cleaning additional areas approved that were not on the original request. Got all my stains out - what a relief!!!!! I am very pleased with Teddy… Read full review

Great person!! Did a great job!!

Jake did a great job in cleaning a really bad carpet. He got stains out I didn't think would come out. Very happy!

Great experience today with Jake Poindexter from zero Rez. He arrived at the perfect time and was super courteous and professional. He offered additional suggestions and services that made sense for our needs. Would definitely request him again for more services that we may need in the future.

I had my carpet, sofa, and 2 chairs cleaned and had my carpet scotch guarded. Eddie was my service technician and he was very polite and did a great job. I will definitely use this company again.

I only use Zerorez. I've never had a bad situation. Professional, kind and always knowledgeable. A young gentleman named Kaboo cleaned us today, once again did not disappoint 👏! I had to give him a $20.00 tip. Thanks Zerorez again 4 time now. Cheryl bogacki satisfied customer.

I had zerorez come out and cleaned our couch and area rug. Our tech Gabriel was extremely knowledgeable on the process and educated me the whole way through. Great communication and outstanding service. I will use zerorez anytime I need a deep clean!

Our tech Colton was great! Very professional and worked swiftly. Can’t yet tell yet if stains came out of items since still wet. We will see.

We had the best experience with Zero Rez! I would highly recommend them. I thought I was going to replace my area rug but not anymore. It looks brand new!!

Outstanding service from a motivated, knowledgeable technician. Felton represents Zerorez in noteworthy fashion.

Outstanding!!!!

Good quality service ans professional.

Anthony and Teddy were great! Very professional, friendly, and efficient!

Great job and on time.

Excellent and timely service

Great!!! Antonio was amazing, so kind and took his time to ensure our experience was wonderful, and it was!

On time, efficient, professional, and cost effective. Exceeded my expectations!

Fast and my bathroom floor, shower and carpets look significantly cleaner.

Colton, our tech, was on time, courteous, professional, and kind! Great experience!

They were ahead of schedule, thorough and knowledgeable. Could not ask for a better experience. The duct cleaning has left the house smelling so clean!

I had a wonderful 1st experience with Zerorez ! Booking was easy all my questions were answered. Jaylen K. was very professional and respectful of my home, he did an amazing job. My Carpets and sectional couch look brand new and feel great !

Felton was amazing. I will definitely use zerorez again and ask for Felton.

Felton did an awesome job!

The service reps we had were amazing and so nice! Our carpet and couch look amazing, however they smell pretty awful and sour. We’ve used Zerorez previously and had no issue but unfortunately did not have the same outcome this go around.

We had our bar stools, an area rug and the loft areas cleaned today. We have had our barstools done many times and they always come out looking like new.

Very professional and thorough!

Absolutely impressed with the job they did on our upholstered furniture, one large area rug, a carpeted staircase and a couple of bedrooms with carpet. They all look brand new!! We will definitely use again!

The employee that came out was very…thorough and professional, he found out where my loveseat had our dogs “dirt grime” on a side where we couldn’t see it!!? 😳👍 Our carpet is old but still looks decent and came out really clean!! I really like the company “Zerorez”, when they give you a quote that’s it…unless you… Read full review

Jake was very professional, and prompt. He explained everything to me and thoroughly explained my options. I will not hesitate to use this company again.

Eddie Chapman was punctual and knowledgeable. He explained everything before he began, and completed the job faster than I expected.

Prompt, Professional, Great Service, Very Reasonable Rates Used a few times to clean yacht carpets that had been soiled from sea water another from engine oil and both times , expectation was exceeded.

Lou and Colton did an amazing job! They were thorough, professional, friendly, and I would highly recommend them. We will definitely be using ZeroRez again! Thank you for making our carpets and upholstery sparkle!

Very helpful, thorough and provide good advice for our spot cleaning in between services.

Gavin was kind and on time! Very professional and did a great job. My tiles/grout look brand new

First time I've used this company and I have to say they did a fantastic job. I had my area rugs cleaned as well as my tile floors cleaned and sealed. My technician Gavin was professional and courteous. Next time I need my rugs and my tile cleaned I will call them.

Eric was amazing!!! He was on time, and even cleaned a couple last minute addition rugs for us. Thank you for helping keep our home clean and safe!!

Cameron did an outstanding job cleaning our carpet, area rug and Grout. He was extremely professional. Would highly recommend both Cameron and Zerorez.

Zerorez did a great job, as usual. The technician was friendly and professional and our furniture looks fantastic

Loved our tech! Super professional and knowledgeable. Would definitley use again.

Such a great service. No other carpet cleaner has gotten my rugs this clean. Will absolutely continue to use their services!

Gabriel was great! He came earlier than the original appointment- but called to make sure it was ok to arrive earlier. Good service and professionalism.

The technician, Cory Stephens was very friendly and knowledgeable. He did a great job, my carpets look awesome!

he was respectful

I had Zerorez come out and clean my tile, grout and area rugs… Elmer did a great job and was very professional. He educated me about the process, and frequently asked me what I thought and if I had any concerns.

Sorry this is late I wanted to get their names right.Gerard and Axle came and got my area rug. Very professional and described the process thoroughly..No dinged walls either, just very, very, nice guys. Then a bit later Kendall came (who I’ve had before and the reason I got my area rug done) and did he two rooms… Read full review

Jake Was very helpful, knowledgeable and completed the job efficiently. I was very pleased with the results and impressed with Jakes professionalism. He was absolutely a pleasure to work with. Diana

Josh did an Outstanding Job! Very Professional and highly recommend Zerorez.

Great company, good products and well trained professionals. Second time I have used them. Very well satisfied!

Jake was my service guy and he was great. He was Professional and friendly. He informed me of other services that the company offers and he was very knowledgeable about the service he was rendering. I would recommend Jake to anyone and also request him for my future services.

Excellent tech

Excellent service! Cory was informative, professional, courteous and made sure we were pleased every step of the way.

First time using them. Carpets turned out better than previous competitors. Will be calling them again.

Excellent job very professional on a scale of 1 to 5 being in the highest I’ll give them a five!

Cameron was very professional. Let me know when he was close by and did a great job on cleaning our carpets and area rug. Thank you!

Jake was prompt, knowledgeable, and professional. Couldn’t be happier.

Joshua was professional and very personable. He got out pet stains on an area rug that I almost threw out! Everything looks great and I will continue to do business with Zerorez.

ZeroRez is top notch from start to finish. Setting up the appointment, the advance email with helpful information and the day of service was exceptional! Jake, the technician for our service, called before arriving. Jake was fabulous. He looked everything over before he got started, made some helpful suggestions,… Read full review

Cody was great ! Super knowledgeable ! Great service . This is second time we have used them

Thanks to Lou the area rugs are looking great!

Excellent job getting stains out of carpet. Technicians are very professional and courteous.

Jacob was very professional and did a great job.

Great service and great results - even my husband (who doesn’t usually comment about the service providers) noticed how effective and non-evasive the cleaning process was!! Highly recommend Zerorez!!

On time arrival with phone calls beforehand as reminder & letting us know truck was on the way. Anthony was courteous & professional. Went above and beyond to give us the best deal and thorough cleaning.

Man what a fantastic job Antonio did with a huge job cleaning a recliner for me. His professionalism, knowledge and hard work are remarkable. My 90 year old mother uses that chair for hours every day and it looks brand new after cleaning. No funky residue or smells. Just a clean recliner and a SUPER HAPPY CUSTOMER!!

Cody was one prompt, professional & courteous. He explained in detail the procedure & what my expectations should be upon completion. I had 4 bedroom carpets cleaned in addition to 3 area rugs and a sofa & recliner. I will definitely use this company again.

Cameron and Vera were so nice to work hard to get our cleaning done same day. Excellent work and friendly. I give them a 10 out of 10

Zero Rez did a great job! 11/10! And Joshua was delightful, and very professional!

Excellent service. Nicest most efficient young man. Highly recommend!!!

I have used this company before and was pleased with their service. Today’s service was no exception. Today’s technician seemed very knowledgeable about the floor care services he performed and he seemed high in personal character.

I had Anthony come to my home to clean my carpets and staircase. Nice young man who was informative about my carpets which had been through a lot… polite and respectful. He did an amazing job cleaning pet stains. I want him back! Sandy

Cody Stephens, came to my home to clean my area rug in the living room and two hall runners.. Cody was very polite and knowledgeable on their services, not just the cleaning he was to perform.. Cody not only came on time but called to see if he could come sooner. I look forward to having Zerorez Business performing other services in the near future.

I cannot say enough goof things about our experience with Zerorez. I decided just last week to schedule an appointment on my day off and lucked into an appointment in just a few days. Anthony F. was prompt, courteous, and extremely professional. He did a very thorough job and genuinely seemed to enjoy his work. I… Read full review

Our tech Cody arrived early, was super friendly and quick. He did an awesome job!

Antonio did a wonderful job! He took the time needed to properly clean everything. I would highly recommend Zerorez & suggest you ask fir Antonio to handle your job.

Jake did a Great job! Would definitely use them again!

Very polite and nice technician. No mess and did great. We are repeat customers.

Good job! Nice people! Highly recommend!

Great job done at a reasonable price. Worker was excellent.

We tried two other companies who could not get the stains out of the carpet in our rental house. Now the carpet looks amazing and won’t have to be replaced. We cannot say enough good things about Joshua. He was professional, prompt, thorough, and did not waste time getting the job done. A fantastic experience!!

Liked the work they did for my son's house. Not disappointed today. Carpets and rug look super clean. Cleaned and sealed stone countertop. Much improved. Will definitely use them again.

Arrived as promised; called to advise on the way. Technician was friendly, efficient, suggested a sealant for tile and advised if price. He was excellent, could not be happier

Our technician, Kendall, was fantastic. He was very knowledgeable about all the cleaning processes and services. Based on our needs, he recommended different cleaning available. He explained pricing and expected outcomes to make decisions of what we needed simple. He was extremely polite and very professional.… Read full review

Very impressed with this company. Called them based off a recommendation. Friendly & very customer service oriented employees! They confirmed the appt the day before, received a call from the tech prior to arrival & incredibly professional. Ask for Anthony! Truly cannot rave enough about their service experience… Read full review

Some floor cleaning also. Excellent service. So much better than standard stream cleaning.

Cam'ron Floyd was pleasant and professional. The interaction with the scheduling team was great as well. My new go to!!!

Anthony truly did an amazing job. I had my tile cleaned first an then requested he come back out to clean my carpet/rugs. I am so impressed with the work, the friendliness, and the courteousy of Anthony. Zerorez's customer services is a 10 out of 10 as well. They stand behind their work and strive to make sure the… Read full review

Our technician was prompt, professional and knowledgeable about the process and products. Great job and very pleasant young man.

The technician, Jamiod, was friendly, knowledgeable, and professional. The work was outstanding and I highly recommend this company to anyone needing carpet, tile and/or furniture cleaning.

Jake was very knowledgeable about the service. In the end he did not clean the carpet but did take the carpet so their carpet master could clean and protect it

I’ve always appreciated Zeroez, but must say this is the first time I’ve used this service since COVID. Obviously, customer service is no longer what it used to be in so many instances, but this would NOT be the case for Zeroez. The technician, Felton, was prompt, and extremely courteous and professional. I am very… Read full review

Lou & Antonio were professional and courteous. They went above and beyond expectations to do a thorough job. The white carpet looks new!!!

Joshua did an amazing job. He also cleaned my kitchen tile. Would definitely use this service again!!

Clean and seal granite countertop!

Cameron was the utmost awesome pro! This is now the 3rd time I’ve used them and every tech that came out was of high quality caliber!