How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez Jacksonville
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 4.9★ from 8,458 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Jacksonville for 8 kinds of job.
Zerorez Jacksonville for area rug cleaning
Clear ✕All 767 Google reviews tagged “Area rug cleaning” · showing 40
Prompt, thorough, clean, respectful and professional! Thank you ZeroRez will use you again.
Exc
Morgan was fantastic! My rug is HUGE and he was incredibly professional, and took care of it quickly for us! Thank you so much and will be calling you for our carpets next!
This office provides the best carpet and tile care in Jacksonville. The associates are exceptionally competent and professional. They keep you informed about their work and don't try to up sell you. The carpets are clean and they don't leave them so wet it takes two days to dry. I'll never use any other company.
In time and great work!!
Colton was efficient, thorough, and determined to do a good job.
Friendly, fast, fabulous
A very nice experience, the technician was very thorough and professional. I was. Wry pleased with the service. He was a miracle worker.
Very professional
Gab was great and did a awesome job
Friendly, efficient, and professional! Highly recommend!
Zerorez did an excellent job of communicating the services provider and also an excellent job of cleaning our carpets!
Very timely, professional and courteous.
Technician was efficient, explained what he did. Carpets look good.
The tech was very friendly and professional.
Oily moily! My carpets look brand new! We even added the odor treatment, we’ve been living in our town home for 3 years. Tony is amazing, exceptional customer service, amazing eye for detail and wonderful work ethic! We will be using them again, and hopefully Tony will still be here!
The guys were professional, polite and did a great job.
Alex was very knowledgeable, a hard worker, and a total gentleman. Will absolutely recommend him and will definitely use Zerorez again. Bravo!
Knowledgeable, friendly and helpful young man cleaned two rooms of carpet and two love seats and a wing back chair. He was very careful and professional and was mindful of our home and making sure he didn’t disturb anything. Left our home much cleaner. We would highly recommend him and the Zerorez company. Because…
The tech showed up on time. He did a great job cleaning the carpet. The carpet was very dirty but he got the spots out. I will be calling him again and again.
Isaiah called ahead, showed up promptly, worked efficiently, was pleasant, and made our ten-year-old carpet as clean as he possibly could!
Kyle was amazing! He was really friendly and professional! Our carpet looks like new again!
Morgan was very polite and professional. We had a carpet and area rug cleaned. Appointment setter did not mention our need to pre vacuum the space. I happened to catch it on Reddit the night before so we did vacuum in time.
Wouldn’t think of using any other service ! Fantastic service! Always on time or before. They do a wonderful job. You should give them a call you won’t be disappointed!!
Alex was friendly and efficient and professional. Terrific job.
Excellent customer care, expeditious but thorough and fair prices. Definitely recommend
Always professional Always on time. Always do a great job.
As always, I had a great experience with Zero Rez! My technician was fantastic and made sure that I was fully satisfied with the carpets before he left. They look so much better and I love not having a strong chemical smell in my home.
Donald did a fabulous job cleaning our carpets. We’ve used Zerorez dinners and they never disappoint.
Morgan did an excellent job in cleaning my house carpet and stairs, very thorough and made sure after cleaning each room he asked me check it out. Great job!
Gabe did a fantastic job on our carpets, rugs, and upholstered furniture. From move outs, move ins, current pets, new pets, etc.. we needed it! He was detailed, timely, friendly, and really went the extra mile. I would recommend ZeroRez Jacksonville to anyone!
Colton did a phenomenal job cleaning our carpets and explaining each service. He’s very professional and friendly, and I would recommend him 10/10 times.
Colten did a great job! My carpet and rugs look so good now!
Great service. Knowledgable tech.
Caleb, the technician, did a great job cleaning up the few stains and traffic areas on our carpet. He was very eager to please and wanted to make sure we were happy with the results. We will definitely request him next time. He is a true asset to the business. We love Zerorez because the carpet always comes out soft and clean.
My experience was great, we have a baby otw and we had a couch and rug that smelled like dog, and Morgan cleaned both of them great!
We had a really great experience with Dalton. He did such a wonderful job. Was very professional and thorough. Highly recommend!
The best cleaning ever. The technician took his time and everything looks great. The price is the same as much inferior service.
Dalton did a wonderful job cleaning our carpets, rugs, and couches today. He was very careful and thorough. Very kind and and easy to work with as well. Thank you, Dalton and Zerorez!
Hospitable, professional, efficient and charming/easy to talk with, great prices!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 2272 | $176–$365 |
| Pet stain & odor removal | 823 | — |
| Area rug cleaning | 764 | $158–$390 |
| Upholstery cleaning | 764 | $203–$421 |
| Carpet steam cleaning | 463 | $158–$327 |
| Mattress cleaning | 14 | — |
| Leather cleaning | 13 | — |
| Drapes & curtain cleaning | 5 | — |
