How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez Jacksonville
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 4.9★ from 8,458 Google reviews
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Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Jacksonville for 8 kinds of job.
Zerorez Jacksonville for pet stain & odor removal
Clear ✕All 823 Google reviews tagged “Pet stain & odor removal” · showing 240
Prompt, thorough, clean, respectful and professional! Thank you ZeroRez will use you again.
The tech was very friendly and professional.
Very attentive of my flooring issues . Jacob was very personable and did a great job on our carpeted areas.
Friendly technician who did a great job! Highly recommend for a whole house clean !!
Mathew was nice, efficient and on-time. He took his time and our couch looks refreshed.
The service was fantastic!!! You guys pulled up gunk in the carpet that I thought would never come out.
Harrison was professional and he did a great job getting the stains in my carpet out. Thank you so much Harrison 💓
It was a very professional experience. The tech was extremely pleasant, and so easy to work with. Cleaning was performed in a timely manner.
Kaz was fast and efficient. My carpets look great!
Carpet look clean but down deep it was still dirty and I'm probably going to call them and have them come back out because where I am satisfied with the look the cleaning part needs to be addressed because it is not clean.
We have used Zerorez since they opened in Jacksonville. I am always amazed at the miracles they are able to perform on our floors. Always polite, professional and kind. We are a grateful, forever customer.
After a long vacation my dogs were having stomach issues. The dining room carpet was a mess. While I got it up with the little carpet cleaner it needed a thorough cleaning. Dalton did a great job, was polite and professional. The Zero Rez team is the best in the business. I won’t call anyone else.
This is the 3rd time I've use Zerorez to clean my carpets and rugs. They do the best service, in my opinion, and it doesn't leave my carpets feeling sticky or crunchy with chemicals. The technician was so knowledgeable and professional. Can't say enough good things about them. Will continue to call on them over and over!
Excellent service! Tech took great care.
Very nice job and professional. Highly recommend
Don did an awesome job. My carpets cleaned up very well!
I can always count on Zerorez to do a great job. Zerorez is my go to for carpet, area rug & grout cleaning. Colton was my tech. I was happy he was available when I requested him. He called with an eta, was polite and professional, explained everything in detail and did an outstanding job. I highly recommend Zerorez.
Zerorez did a great job, very Professional and hard-working. Mom approved and highly recommended. Thank you!
The technician was super, he was very courteous and professional. I was disappointed that a stain in the bedroom was still there after the cleaning. Otherwise, everything was fine
They did great! Were on time! Didn't stink! Didn't steal anything! It was great! Josh was all smiles and helpful!
Josh did an excellent job. He listened to what I needed done. He was very friendly & knowledgeable about what we needed. I highly recommend him. I will use Zerorez again!!!!
As always carpets look Great. CORY came earlier that scheduled which suited me fine...as I had wanted an EARLY appointment. SUPER nice guy Thanks Zero Rez
Zerorez always does a great job.Antonio did a great job. These are my go to people for carpet cleaning.
I had routinely used Zerorez in California, and was thrilled to learn that they were here in the Jacksonville area. The technician, Felton, was very professional, and very thorough. I highly recommend them.
Professional, punctual, and thorough.
Courteous, friendly, and fantastic clean. Had multiple cat stains and rug looks like new now.
Josh was friendly, efficient and thorough! Wonderful!
The young man did a great job. My carpets look new. I'm very well pleased.
Our tech Joshua did an amazing job! He was very thorough, knowledgeable and professional.
Their technicians always do great work and these guys were no exception. Carpets look great!
Awesome experience. They showed up on time and explained the process. They did try to upsell but it was done professionally not aggressively. In and out quickly and a great value.
ernesto was tech, very efficient, explained everything and did a great job! Antonio was today's tech ,09/12/24, he was friendly, listened to what we wanted done, was very professional, knowledgeable and thorough.
Dalton did a fantastic job Very knowledgeable in his service and products. I've been a customer of Zerorez for 3 years and will continue to do so.
The tech was great! Friendly and professional! Called when on the way! Did a solid job!!
Antonio was very professional. He showed up on time and did a great job. Verified estimate before starting and no hard up sale.
Great service and a very courteous and professional service employee. He explained everything of the process.
What a great job on tough carpet situation, older dog 🤦♀️. Thanks you for getting us back to clean!
Another great job!!
Aman and Kurt were very informative! Extremely polite . The air ducts and cleanup were completely clean when done. . Thank you for having great customer service
Rep was very knowledgeable of fabrics and how to treat them. Super helpful and efficient.
Zerorez was amazing to work with. This is the 3rd time we have had them out to clean and have been impressed each time. We will definitely use as needed in the future.
Branson was very professional and thorough at providing an accurate price before beginning his work and finding out everything that needed to be accomplished. I was very happy with the outcome.
They were actually early, did a very good job and I’m very happy! Colton was very polite, and did a thorough job.
Best carpet, area rug, furniture cleaning company I’ve ever used. Aaron was phenomenal, very knowledgeable and an ideal service technician. Aaron made our Zerorez experience top notch. I would highly recommend this franchise.
Gabriel was outstanding! Kept me posted on arrival time and taught me a little more about the process as well. 10/10 would recommend to anyone in need of services through Zerorez!
Our zerorez rep was fantastic. Will use him again.
Josh was very professional and a huge help. He made the whole process a breeze and he did an excellent job!
Pet issues left us with a real challenge. We are so pleased with the representative, results and service. These are the people to count on, and we will be using them again.
I have used this company several times and always been very satisfied. This time I had pet stains the technician was able to get out completely.
The associate was excellent and did an outstanding job
They are always friendly and professional! They provided me with additional information on services Zerorez provides and they were able to get out all our pet stains! Highly recommend!
Jacob and Mike were Excellent !!!! They did such a Fabulous job on such a dirty wall to wall carpet. I couldn't be Happier !!!! Thank you , I Will definitely use This Company Again and again for rug cleaning and Different Services 😁 Mrs kimberli Wilson, Jax. FL.
We have had our carpets cleaned multiple times to remove pet stains and nothing has worked. Today Jake from zerorez came out and we are blown away! Every pet stain is gone! Jake was very flexible and knowledgable and ended up helping us with stain protectant on our new dining room chairs as well. Highly recommend!
Kendal was professional and courteous. He explained the process used to clean the carpet and the couch. I was pleased with the outcome of the cleaning of the area rug, carpet, and couch. I had my area rug cleaned again. Jake was the technician. What a difference it made. Didn't realize how dingy it was . He…
Very responsive and did an excellent job. I will definitely use again!
Jake Poindexter was a competent and skilled in working on my furniture and rugs! He worked efficiently and timely! I will definitely ask him to come back on my next cleaning! I also appreciate there was little smell! Lola Hartford
Scheduled off my phone. It was quick. Got a call back fairly quickly. Lots of reminders about my service. My technician Anthony was friendly, informative and professional. They came earlier than expected. Loved the experience all around. Carpets look great!
Kyron came on time , was very professional and explained exactly what he was going to do, and approximately how long he’d be there . He did a phenomenal job , showed me the areas I was concerned about - which he cleaned so well, I could never tell the spots had been there!!! I highly recommend Kyron and Zerorez!!! I…
Great job!
Really looks good and smells are gone
On time, professional, and efficient! Would recommend Mr. Chapman (Eddie) to everyone. Great job!
I only use Zerorez. I've never had a bad situation. Professional, kind and always knowledgeable. A young gentleman named Kaboo cleaned us today, once again did not disappoint 👏! I had to give him a $20.00 tip. Thanks Zerorez again 4 time now. Cheryl bogacki satisfied customer.
I had zerorez come out and cleaned our couch and area rug. Our tech Gabriel was extremely knowledgeable on the process and educated me the whole way through. Great communication and outstanding service. I will use zerorez anytime I need a deep clean!
Andrew Arrived early and help move two couches. He also did his best to save me money when adding services that I requested after ordering online. He was professional and worked hard to ensure the many stains I had were removed. 2nd service with Kyron, who called to say he could arrive early. He moved benches and…
Joshua was amazing, super friendly and informative. Very professional demeanor. Would 100% recommend Joshua and the company to others. My carpets are clean and smell amazing!
Jaylen was super polite and professional! Arrived on time and advised what services were best for our home. Highly recommend!
Jaylen was professional and courteous I will have them back.
Gavin did a fantastic job. Very professional.
This post is a few months late, and I hope the young man, Eric E. gets proper acknowledgment. I have nothing but high praises for this young man. I am thankful that it was him that was sent to us for our service. I’m only saddened for which the call was he had been placed on. Our 5 month old golden doodle,…
Aaron was fabulous and did a great job. The rugs look great !
Very happy with the entire service. Carpet looks great!
Guys showed up on time, explained the process well and did a good job.
Colton did an amazing job with our carpets and tile floors!
This is the second time ZeroRez has cleaned my carpets/upholstery and I will never use anyone else in Jacksonville. They do the best job of anyone I’ve used and are incredibly professional, thorough, and enjoyable to work with. Kyron was very polite and considerate of our home when cleaning and did an excellent job. Can’t recommend ZeroRez enough!
We have used Zerorez multiple times and they never disappoint! They always go above and beyond and we are super pleased with the results!
Great service, awesome communication. Excellent work and friendly technician. Will recommend to people and will definitely use again in the future.
Colton did an amazing job cleaning our huge sectional sofa and our rugs. I would highly recommend Colton and Zerorez!
The person cleaning the 3 bedrooms did a great job an the house finally had a nice smell. Prior to using Zerorez, my rental had a very strong dog smell. We also added the protection plan as well.
great job! My carpets look new again!!
They showed up on time and got the job done quickly and professionally. My carpets look brand new and smell amazing. My kids had destroyed the carpet in one room and they were even able to make that look new again. Would definitely recommend them to everyone!
The technicians were very professional; they explained everything and took the time to do a walkthrough with me. Great team and I will definitely recommend this company to family and friends!
Super happy with the carpet cleaning by Anthony and his work partner. We have two dogs and a four-year-old who do their very best to make our medium gray carpet as dark as possible. The job took longer than I would’ve guessed, and they made sure every single spot and stain was removed. Five star service. Will definitely recommend - thank you gentlemen!
They were able to remove the majority of pet stains-which I really appreciated. However, they shampooed around small night stands and light weight occasional tables. There was dust on the carpet under these items, so I know they didn’t shampoo under them. Had they told me they wouldn’t move them I would have moved…
third time is a charm. Every time we have had this company come out to clean our carpets we are amazed at how courteous our tech Morgan is to us and how respectful he is of our home. He does a fantastic job on time educational and I will always use this company.
Jaylen was so nice and professional. I felt comfortable having him in my home and he did a great job cleaning my carpet. I will definitely be asking for him the next time out carpets need cleaning.
Felton did an awesome job!
The team at ZeroRez is always super. They’re on time and do a great job every time.
We had our bar stools, an area rug and the loft areas cleaned today. We have had our barstools done many times and they always come out looking like new.
I had 5 bedrooms and all of my tile and grout cleaned. The person who did ALL of this for me was amazing! Everything is SO clean and all for a great price! Highly recommend!!
Very professional and thorough!
Absolutely impressed with the job they did on our upholstered furniture, one large area rug, a carpeted staircase and a couple of bedrooms with carpet. They all look brand new!! We will definitely use again!
The cleaner was very thorough, professional and polite.
Frequent users of Zerorez because of an aging dog and they always send the best young men to do the job! Today’s guy, Antonio H, was such an absolute joy the whole time he was here! From the wonderful, compassionate conversations we had before and after to his extreme professionalism and work ethic while cleaning my…
I'm always so pleased with Zerorez and this last experience was no exception. Antonio was professional and courteous. He took time to understand my expectations. My carpets look like new!
Cody was on time, very thorough and professional. Made sure to answer all my questions and the carpets look great!
Wonderful job!! Fast and thorough!
Lou and Colton did an amazing job! They were thorough, professional, friendly, and I would highly recommend them. We will definitely be using ZeroRez again! Thank you for making our carpets and upholstery sparkle!
Felton was the best!
Courteous & professional- highly recommend! Thorough and did an excellent job.
Morgan was able to get here early and did a great job on the carpet, tile, and a couch. They all look 100% better.
Very professional
awe job, looks brand new
Kendall was awesome!! Carpet looks brand new and I’m so happy with the results. Will definitely hire them again
Excellent service! Cory was informative, professional, courteous and made sure we were pleased every step of the way.
Tech was great. Very polite and did a great job. He was a great face to the company. Well done and a great job
Cody was very polite, helpful, and did a great job! Would definitely recommend them.
I definitely recommend them!!! Very nice young men (Jacob and Almes) walked through what they were going to do and what they did. Very friendly!!! The price was amazing!!!
Great job done on my carpet, Felton was amazing, on time, nice, very informative, amazing guy!!
Very professional, excellent cleaning, personable, detailed.
Brandon was the technician who cleaned our carpets,tiles,grout. A truly detail oriented professional ! Thank you Brandon
Pet stains. Excellent service!
On time, polite, explained, everything before he started. job well done.
AMAZING service and transparency!! Will be using them again and for even more services.
Excellent service based on quality and professionalism. Showed up on time, explained all services and fees and the results were excellent. They got a couple of pet stains out that had been sitting for 1+ years. Carpets and shower tile look great. I would highly recommend this service.
Excellent all around. Clair as customer service with communication beforehand Was great. But Fenton , the cleaner was stupendous . He was knowledgeable, pro active , kind and on time. Continued answering my extensive questions even after he left !
I had Anthony come to my home to clean my carpets and staircase. Nice young man who was informative about my carpets which had been through a lot… polite and respectful. He did an amazing job cleaning pet stains. I want him back! Sandy
They were very friendly and fun to talk with. They made sure to explain what they were doing and what needed to be done. They even helped lower the price to better suit what services they were providing to make sure it was fair. They did an amazing job as well! My futon looks brand new!
Eric was very professional and did a great job cleaning our carpets and small pet stains.
Fast and thorough. Second time to use them. Punctual and courteous.
Jake was very informative and thorough . I would definitely ask for him for my next cleaning
Jake was on point, on time and on the ball with information and service. We were very pleased.
We tried two other companies who could not get the stains out of the carpet in our rental house. Now the carpet looks amazing and won’t have to be replaced. We cannot say enough good things about Joshua. He was professional, prompt, thorough, and did not waste time getting the job done. A fantastic experience!!
Liked the work they did for my son's house. Not disappointed today. Carpets and rug look super clean. Cleaned and sealed stone countertop. Much improved. Will definitely use them again.
I used them mostly for wood and tile cleaning. They made my floors, which had 7 dogs messing them up, look like new. Would highly recommend Zerorez for all floor cleaning needs
Always satisfied!
Our technician, Kendall, was fantastic. He was very knowledgeable about all the cleaning processes and services. Based on our needs, he recommended different cleaning available. He explained pricing and expected outcomes to make decisions of what we needed simple. He was extremely polite and very professional.…
This was our third time using Zerorez. Our technician, Russell, was great. He took the time to explain the process and the results we would see. He was right on the money. Looks even better than I thought it would! Even did the granite!!
The technician, Jamiod, was friendly, knowledgeable, and professional. The work was outstanding and I highly recommend this company to anyone needing carpet, tile and/or furniture cleaning.
Eddie Chapman was very professional and a delightful Employee
Air duct cleaning
Joshua did an amazing job. He also cleaned my kitchen tile. Would definitely use this service again!!
I have used them several times and will continue to do so. Professional and always on time
Great service done throughly and effecantly
The worst I've ever seen the guy didn't know what he was doing didn't even turn the hot water on did it in cold made my carpet worse smell worse didn't clean nothing then left me hanging and wouldn't re-clean it with someone who knew what they were doing and then refunded my money after they charged me and took a…
The guy I had Felton was great He did a good job cleaning the sofa and pillows Would use them again
Eric did a great job. Very professional and pleasant. Arrived promptly. I'll use them again.
Good service courteous technician
Eric did an amazing job! Our carpets look almost brand new. We had a few stains from grandkids that we thought would never come out. Thank you! We will definitely be using Zerorez again!
Kendall was prompt, informative and very professional.
Jake did a wonderful job of explaining my options to remove pet stains and odor. He was very polite and professional.
Our tech was so kind and helpful! He was on time, finished 4 rooms in under an hour, and removed a pet stain that the previous owners had left. I would highly recommend them to anyone!
Cody was great. Very professional. He cleaned my tile and carpets. At first I was so happy that the 2 pet stains were gone. But now 10 hours later they are reappearing.
So prompt and efficient, honest and caring! Excellent job as always:)
Ramiro was extremely knowledgeable! Informative and worked tirelessly!!! Went above and beyond !!! Customer service on another level !!! Offering, explaining and showing expierment to seal carpets for longevity !!! Can’t say enough about this representative of Zerorez!!! Absolutely the face Zerorez wants…
Great service! Great price. I will definitely be using them again.
Very professional and helpful.
He is a miracle worker! He asked me what I needed and he explained it all. Super helpful and friendly
Called early, came early…reviewed estimate, measuring areas, finished and clean up professionally.
Cody was great!! He arrived early, got straight to work, made recommendations so we’d get the most out of our service/treatment, and was so kind. Will absolutely be a repeat customer!
Excellent job. Grout like new.
My tech was awesome and he did a great job. Made my floors look and feel new again!!
The service rep was here around 11:00 and was completely finished within 2 hours. He was very professional and very respectful. He did an excellent job on my carpets considering that my carpets hadn't been cleaned in years. I couldn't have asked for anyone better. Thank you Zerorez for sending him to my home.
Really great job quick and professional!
Wow, 10 star service. My friend recommended this company and I was a little hesitant because I had not heard of them, but let me tell you I have never been so impressed - from initial call to set-up the appt to finish (I rarely leave google reviews). Cody was my tech and he worked his magic. My carpets look amazing.…
Arrived well within appointment window. Throughly explained the process, set expectations and then went to work! End result is perfect! Would give six stars but google sucks !
Our rabbit lived in our indoor/outdoor room for 8 years but sadly passed away recently. While he was housebroken, he wasn't always 100%. Zerorez came in and cleaned the papers for us and the floor is like new, with no lingering odor at all. I highly recommend them!
Wonderful company that does not disappoint. I've used them multiple times now and I will continue to do so.
Barry was outstanding. He took his time to make sure the carpets were done properly. My carpets have never looked better. Outstanding work!
From calling from the first time Becky was very responsive and kind. She got me scheduled quickly and efficiently. Jake was my tech and was very sweet and professional. He explained everything so that I could understand it. He also made sure I checked to make sure I was satisfied with the outcome of the work he did…
I needed two rugs and two armchairs cleaned. I always use zero rez bc they do a great job. Jay was my techno today and he went above and beyond to explain the different treatments and breakdown pricing; as well thoroughly cleaning the rugs and chairs. I will definitely be requesting him next time :)
Gave price up front of services that I was being provided before he started. Very good communication on what kinds of stains I had and he had the knowledge of how to get the stains removed, or because my girls spilled nail polish on the carpet, a lot less noticeable. Would definitely recommend
Good experience and friendly
Great service. My house smelled so clean and fresh. Ramiro did a fabulous job. I highly recommend Zerorez. I will definitely be calling them again.
Jermaine Lewis was a pleasure to have in my home. He was so helpful! He cleaned the stain until I was satisfied. Both rugs look great! Woukd use this service again, for sure. :)
The team cakes to see if they could come early, which was great! They were efficient, thorough, and professional. He was informative on the process, etc. Will definitely keep using Zerorez.
Very professional and pleasant. Everything was explained by Kendall before cleaning began so there were no surprises. They did a fabulous job on my tile floors, rug runners and my carpets. I was so pleased with Zerorez the first time I used them that I didn't hesitate to use their services once again. Give them a call. You'll be glad you did.
Felton was professional and took his time cleaning our carpet and couches. Would definitely recommend ZeroRez!
Our Technician, Cody, was very polite and professional. I showed him a few trouble spots and he spent a little extra time to ensure the stains were removed. He kept me updated and also helped me save money on what I was truly needing. Our carpets are 20+ yrs old but with ZeroRez they get better each time they come out! Worth the money.
Had a great experience working with the team for air duct cleaning and carpet cleaning
I loved the technician Thomas. What a joy he was. Very knowledgable and professional.
Fantastic service! I scheduled my appointment using the website and it was so easy! The Zerorez technician, Felton, called 45 minutes prior to arrival to let me know he was on the way. He was extremely professional and friendly. He did such an amazing job on my carpets that when I schedule to have my tile work done…
Amazing work. Removed all pet poop stains after a weekend of a pet sitter not taking the dogs out in a timely manner. Number 1 and 2! Thank you!!! Excellent work.
The technician, Jermoine Lewis, was very professional and did an excellent job. My house smells fresh and we’re ready for our holiday guests.
I am a returning customer and always will be they are always very courteous and professional and take the time to answer any questions or concerns you have i have 2 geriatric little dogs and they do a number on the carpet due to not being able to get up and down outside and my carpets always come out smelling and…
Used Zerorez for 2 large area rugs, the technician cleaned one in home and took the other to their shop. The one that was cleaned in home looks like new. The technician Eddie was friendly, earlier then scheduled which was appreciated and went over everything with us throughly. I have high hopes that the second rug will come out just like new as well!
Very smooth process. Everything explained thoroughly they were professional but also very personable during their time in our home. Did a great job with the carpets would definitely use again.
Hands-down worth the money. Very reasonable price and exceptional service. Rod was professional, efficient, courteous, and let me know the steps he was taking through the process so that I understood what he was doing and why he was doing it… I would definitely recommend ZeroRez and Rod for all your Upholstery and…
Arrived early, courteous and considerate. Will use them every time.
They called to let me know they were coming and they were at my house at the very beginning of my service window. Both guys were very professional walking me through the entire process. They were able to complete everything very quickly and made sure I was satisfied with the results.
Frank our tech was superb, on time, courteous and professional. We are more than impressed with the job. It exceeded our expectations. We have an older dog and she had some problems so stains and odor were evident. No more, took him a bit but the carpets look brand new. Fantastic results. Thanks
The two service techs that came out were extremely professional and courteous, offered to help move a few things that were in the general area, we have a 2-year-old that constantly spilled things on the carpet we were worried about a few stains that wouldn't come up , after they finished the carpet look brand new…
Great job!
I heard about Zerorez from Author and Evon on 96.1. I knew one day I would need my house cleaned as we moved! Called one day, questions answered, scheduled me the next day!!! And with a discount !! The gentleman was friendly, kind and so nice!!! This is the real deal folks!!! Will definitely be issuing them in our new home!!!
Very professional! Love the job they did, couldn't be happier!
My experience was excellent. My technician Cory was very helpful and communicated with me every step during treatment. He offered future alternatives for my pet treatments. I would use Zerorez again.
Great Tech. Very Professional and did an awesome job. Explained all that he was doing and keep me up with his timeline for completion. Thank you for coming out to Macclenny.
Technicians are always so timely, helpful and polite! Always give price up front, no surprises. This is the 3rd time we’ve used Zerorez.
Don was very professional and polite. He explained well to me what treatment he was using
The technician did a fantastic job getting out a couple of grease stains and pet stains! Great attention to detail and very courteous!
Cleaning tech Ramiro was awesome! He did a thorough job cleaning all items that we requested safely and efficiently. Will definitely use again!!!!
Barry was supper nice caring and honest. Great appointment
Rod did a fantastic job!
Loved the professionalism and will definitely use them again in the future!
They did an excellent job. Our guy was professional, helpful and a nice guy. Will use them again.
Kendall our tech was very informative and thorough.
The tech John did a fantastic job, very thorough and very nice and professional! Greatly appreciated!
Matthew was very professional. He realistically assessed our older carpet’s wear in higher traffic areas, in addition to some re-emerging pet stains. He fully discussed the costs and discounts added. I have asthma, and their cleaning products caused no problems. Our carpet looks great— so much nicer than I anticipated. Thank you!
On time, courteous,knowledgable and clean. I would definitely use again.
Great job again by Zerorez! Prompt, professional, attention to detail. Highly recommend their services!
Great fast service. Zero chemicals. Will use again.
The entire experience with Zeroez was positive and professional. The carpet looks brand new.
Had 3 bedrooms cleaned before moving out of a rental property. They actually were able to come by earlier than my scheduled time and had the rooms done in no time. Very friendly, professional staff. Easy to schedule online through their website and good communication the whole time. Will definitely use again.
Great experience. The technician Felipe did a great job going over everything in the beginning and at the end. Very professional and courteous. Very respectful of my home and took all the precautions to protect it. First time using Zerorez and will not be the last. Will highly recommend them to all friends and family.
I used Zerorez when moving into a new home where the carpet had dog odor. Scheduled online very easily. Very nice and professional to work with when I needed to reschedule unexpectedly. On day of cleaning, arrived on time and friendly when answering my questions. Process was explained and cleaning began, all very…
The technician Kendall was very professional and did a great job. I highly recommend Zerorez.
The services provided were exceptional. The technician was patient and personable and worked diligently to do the best possible cleaning of my carpeting.
What an awesome job they did! Zach and Ray came out same day due to an emergency pet stain issue and cleaned up better than any other company I've used in the past! Reasonable pricing, professional and courteous! Never using any other company for my cleaning needs!!
Always professional, on time and courteous technicians. Pricing is reasonable and they usually have discounts. Will always recommend.
Was so happy with the results! It smelled so good afterwards. They were super flexible and worked with me even after I changed the time on them last minute. Would highly recommend!!
Edited the day after service: Called Zerorez the following morning regarding an issue with one room that had bad odor. Gave feedback on my experience, which they took seriously. They agreed to come back at no charge and address the room in question. Increased rating 1 star. The employee lacked attention to detail.…
Zerorez was great. On time, great work & good value. 2nd time using them & we will continue to use them!!
Very professional and did amazing job. Will use again for sure
They were on time and did A great job!
They were very communicative and professional. They did a great job. Carpets & rugs are looking much better.
Jermoine arrived on time and worked for several hours to make my tile floors and grout look amazing! He was very friendly and knowledgeable. Would highly recommend this cleaning and Jermoine to all of those with dingy grout!!
I am very impressed with Zerorez! Our carpets and couch look brand new!!!! And our house smell great! Rod the tech that came out was very professional and informative! He also informed us of other jobs the company does. We will definitely be using Zerorez again!!!
Didn’t feel pressured to upgrade any of the services. They did an outstanding job, carpets and couch look brand new. Felt like he took his time even though I added a sectional to the job.
Professional Excellent on time ..Fresh smelling Home carpets were cleaned ..pet stains removed and Deodorized
Always professional, timely and efficient. Can’t recommend them enough!
The men showed up when they said they would, explained the process, and went right to work. I believe they did a good job and will use them again.
I was very pleased to have Zerorez clean the carpets in my new home before I moved in. I would definitely recommend them.
Rami was excellent, professional and I want him back to clean my tile. Rami is a 10 plus! Excellent!!
Get job! Don did an excellent job
Ramiro was fast and efficient. Got some stains out of carpet, looks so much better. Would highly recommend this company.
Great customer service and a very clean pet protected carpet!
Jacob did a wonderful, clean, professional job. He was very attentive to not disturb our home and treated our furniture with great care. He was very informative about the products and shared additional services he could help me with in the future. I definitely plan to use them again.
Scheduled for carpet and tile cleaning online. Our technician, Johnathan was wonderful. He explained everything thoroughly and was able to complete the appointment quickly. Love how clean our floors are!! Highly recommend!
Rod did an amazing job! He was so kind and professional! Thanks a lot!
Technician called and arrived a little early. We surveyed the areas to be cleaned, checked for pet stain residue and did a fantastic job.
I had my entire house carpet clean, all 3 bedrooms, hallway, I also had them clean the tiles in the bathrooms and in the kitchen and they did a phenomenal job. I will definitely be using Zerorez again and will refer their services in the future.
Did an amazing job on my tile and carpet. Pet stains gone, odors too. And virtually dry when done!
Outstanding work, completely professional and on time! I will call and use them again! Excellent price!
Excellent in every way. Professional reasonable and I like the fact that they clean without chemical.
Wonderful tech. Ramiro was so helpful He went above and beyond.So happy with the results of my clean carpet!! Don't go anywhere else..I will be calling back for future carpet cleaning. Thanks!!
The technician was THE best! Friendly and patient with me as I inspected his work!! Fine young man
The technician was so knowledgeable and really helped us with the service we got done, also recommended other services for the future to help us with problems we are having. 100% will use them and our technician ( who was Russle ) in the future! He’s Boom!!!!
I am very pleased with the service. My rugs and upholstery look great. Henry was the best! He was very polite and professional. I will request him again
Technician was a great guy and very quick. Had a lot of good comments and walk me through the whole process
Matthew was amazing!! Tech this time was Henry and he did an amazing job!!
Always phenomenal and hard to beat on price! Zach is a true pro and provides value for the service. Thank you.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 2272 | $176–$365 |
| Pet stain & odor removal | 823 | — |
| Area rug cleaning | 764 | $158–$390 |
| Upholstery cleaning | 764 | $203–$421 |
| Carpet steam cleaning | 463 | $158–$327 |
| Mattress cleaning | 14 | — |
| Leather cleaning | 13 | — |
| Drapes & curtain cleaning | 5 | — |
