How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez Jacksonville
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 4.9★ from 8,458 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Jacksonville for 8 kinds of job.
Zerorez Jacksonville for upholstery cleaning
Clear ✕All 766 Google reviews tagged “Upholstery cleaning” · showing 100
Nomar was friendly and very professional. I've recommended him to my sister for her sofa cleaning
Excellent customer service and knowledgeable about the work!
Harrison was amazing! He was punctual, polite, and was very thorough. My couch looks amazing!!!
They arrived on time were polite and did a great job!
Gab was great and did a awesome job
Friendly, efficient, and professional! Highly recommend!
I was prepared to get new carpets until Zerorez came to our house. Their system using ionized water did a SHOCKINGLY GREAT job (see photo). Once I saw what they could do with the carpets, they moved on to the tile in the foyer and kitchen. The tile was clean, but the grout was beautiful. We were offered a seal…
Caleb did an amazing job on our couch!! Took his time, was very thorough, very friendly and personable. We will definitely be back for more projects.
Great job. Cleaned two rooms,, and four counter stools. He took his time, cleaned everything very good, then stain protected carpet.
Zerorez is my go to for flooring and upholstery cleaning. All the techs are wonderful and knowledgeable.
Had 2 couches and six dining chairs done and Mike did a great job!
Knowledgeable, friendly and helpful young man cleaned two rooms of carpet and two love seats and a wing back chair. He was very careful and professional and was mindful of our home and making sure he didn’t disturb anything. Left our home much cleaner. We would highly recommend him and the Zerorez company. Because…
Was very pleased with how everything turned out!.. thanks zerorez!
What an excellent job! Harrison was polite, helpful, and very courteous. My couch was cleaned perfectly. I will use Zerorez again no doubt.
Booking an appointment was super easy and the gentlemen that cleaned our couch (Alex and Romar) were super sweet- 10 out of 10 would highly recommend.
Kyle was able to come out early, which was great! He was very thorough & explained what he was going to do. Nice guy & he did a great job! Headboard is clean, thank you!
Good tech
Always professional Always on time. Always do a great job.
Donald did a fabulous job cleaning our carpets. We’ve used Zerorez dinners and they never disappoint.
Dalton was very professional and worked hard to alleviate problem areas.
The process of getting a quote was simple and quick! They were able to come out the next day and provided efficient and great cleaning! 10/10 recommend
Gabe did a fantastic job on our carpets, rugs, and upholstered furniture. From move outs, move ins, current pets, new pets, etc.. we needed it! He was detailed, timely, friendly, and really went the extra mile. I would recommend ZeroRez Jacksonville to anyone!
Eric did a great job of completing what we needed and doing additional tasks. He was very respectful of us and our home. He was a pleasure to be with. Ben & Mary Warren
Great service. Knowledgable tech.
Did a great job. Polite and respectful of property.
Our technician was fantastic!!!
Very pleased! Alex did a great job. Will definitely use this company again!
My experience was great, we have a baby otw and we had a couch and rug that smelled like dog, and Morgan cleaned both of them great!
We had a really great experience with Dalton. He did such a wonderful job. Was very professional and thorough. Highly recommend!
The best cleaning ever. The technician took his time and everything looks great. The price is the same as much inferior service.
Dalton did a wonderful job cleaning our carpets, rugs, and couches today. He was very careful and thorough. Very kind and and easy to work with as well. Thank you, Dalton and Zerorez!
WOW! Amazing job and amazing customer service! Highly recommend!
Always a joy to have Harrison in our home! He is a true professional, and consistently respectful of our time, and our property.
Dayton was excellent! And very professional and helpful and kind
Nice, professional and job well done
They were on time, courteous and efficient.
Technician Eric did a great job and was very personable.
Such a good job and so nice!
Great service. Technicians were very polite and courteous. Will definitely use them again
Very professional. Very thorough. I will use ZeroRez again.
We always have a good experience with Zerorez cleaning our furniture and area rugs
After surfing the web and exchanging with other potential providers, I am exceptionally pleased with our selecting Zeroez. My experience with COLTON BASSETT was profession, informative, and very pleasent. He is thorough and meticulous with an obvious passion for his responsibilities for the customer as well his…
Outstanding service, technician and process
As always zeroes did an awesome job on my carpet and furniture .
We were impressed with the job and tech was very polite and helpful
This is the second time I use this company and was totally satisfied the first time and wowed the second time. Casa is the best… AL
Antonio was extremely pleasant, polite and efficient. He did a great job!
A++++++ Service!!! Very professional and I highly recommend.
Kaz did an outstanding job. He was friendly, professional and very efficient. Had the carpets done and a couch I thought was beyond help. It looks brand new and is white!!! Highly recommend!
Kaz was professional and did a great job.
Very punctual. Did amazing job on carpet and upholstery!
Dalton was professional, courteous, and helpful. Dalton just did my home in o.p. today at 100p. My upholstered daybed looks brand new again as well as my rugs. He takes pride in his work and cleans it as though it is his home. Dalton is a great asset for ur company as well as the employee u want to continue…
They cleaned our patio cushions and they look brand new! So much cheaper than buying all new cushions!
Amazing service! Very professional, our carpets look and smell amazing!
Beautiful Professional Services cleaning my couch and 4 bedrooms
We loved how everything immediately smelled and looked better. There was no damp smell afterwards like we had experienced with another company. The tech asked us our concerns and explained everything to us. Even worked with us on adding just some cushions instead of the whole couch. We had 3 rooms, a large chair and…
Very soiled, light colored swivel chairs in living room look new again, as do cushions that needed a refresh. Dalton was a great tech I’ll ask for in the future.
Excellent communication and job cleaning couch , chair and ottoman. Furniture looks brand new! Fast and efficient. I will definitely use this service again..
Great company, easy to work with, carpets always clean. Dalton was very pleasant and understood immediately what I needed done. Give him a raise!
Tech arrived on time and did an excellent excellent job.
Kaz was fast and efficient. My carpets look great!
Great communication, showed up on time, and was able to get every stain out that we reviewed! Very happy - will definitely use them again for my next t carpet cleaning!!
Caleb was great! Professional, friendly and informative. Our furniture looks like it did 10 years ago! We had two loveseats and a couch cleaned. Very happy with the results.
Logan did an excellent job cleaning our carpets, area rugs and upholstery.
Great job but significant price increase from last year so will probably not be able to continue next year but our technician did a great job.
This was my first time using Zerorez, and it was great! Harrison, the tech, was punctual, thorough and friendly. He explained everything before he cleaned, and did a walk-through with me after he cleaned. I would definitely use Zerorez again!
Harrison did a great job cleaning our carpets and upholstered chairs. He was very polite and explained the process initially and throughout the service.
Great job!!!
Colton was great. Had him steam clean my sectional couch got the stains and odor out no problem. Also had tile and grout cleaned and sealed had a good work ethic got it done in a timely manner will be asking for him by name in the future.
Great business - communication, customer service and results. Have used them in the past and wouldn’t think of using anyone else. Highly recommend!
Most pleasant experience. Technician was punctual, informative, attentive, kind and very respectful. Dalton H. took the time to share details of the process and performed a thorough review of the workscope. Was mindful of the property and engaged in conversation, this was NOT just about getting paid. One 7ft couch…
My technician was wonderful. He was professional, knowledgeable, and helpful. The rugs & sofas are clean and fresh.
Continued excellence. I’ve used Zerorez many times in the past and was concerned that service would slip a bit but to my relief the employees that arrived at my door today were nice, presented well, professional, and knowledgeable. I will absolutely call them again for floor and upholstery cleaning!
Our ZeroRez tech did an amazing job on every upholstered piece he cleaned, especially a sectional sofa that had seen very active family life: kids, pets, spills, parties, house guests. He was professional, polite and skilled. Thanks for your hard work, Kendel!
My furniture is beautiful again!!Our technician was excellent. He was pleasant, respectful and engaging.
The service that I received was excellent. Colton was very personable and did a great job cleaning the carpet and sofa.
Colton with Zerorez did a great job cleaning my two upholstered chairs. Courteous, friendly and on-time!! Positive experience!
Highly satisfactory experience with Harrison today: carpeted areas and upholstered furniture look fresh and new again. On time arrival and he worked to meet our needs perfectly.
So impressed with Kaz with Zerorez! Scheduling was super easy and convenient, and the service was amazing. Kaz made my sectional look brand new again—so fresh and clean! Highly recommend if you want quality results without the hassle.
I had not had my home carpet an rugs cleaned in a much longer time than I usually wait. I had intended to replace them. I am very pleased I took another opportunity to do another round. Zerorez came thru again. Morgan did a fantastic treatment. This was quite a restoration. Thanks Morgan.
The tech was prompt, friendly and did a great job. I would recommend this company to anyone needing carpet cleaning.
Excellent service as always and Eddie, who has worked here before, is a great dude
Prompt, reliable & professional. Explained exactly what procedures & products that were going to be used to clean upholstery. Completed cleaning. Viewed the outcome. Will definitely use again. Jim is a very knowledgeable tech.
Zerorez did a great job, very Professional and hard-working. Mom approved and highly recommended. Thank you!
I shared most in a text but can’t rate our technician high enough! He is so attentive to detail, called me that he was on his way, had impeccable manners, even added a the arms of a chair and a spot on the carpet. He is wonderful.
Zerorez, by far, is the best carpet cleaning business I have ever used. They are wonderful!
The service provided was excellent. My upholstery looks brand new. He took his time and was very thorough. I also had my tiles and grout cleaned and sealed. It looks really clean. My granite counter was also cleaned and sealed. It looks so shiny. Zerorez delivers high quality work. I will definitely use Zerorez in the future.
Very pleased. Very nice tech, took his time and it looks great!
I had routinely used Zerorez in California, and was thrilled to learn that they were here in the Jacksonville area. The technician, Felton, was very professional, and very thorough. I highly recommend them.
The customer service was excellent. Friendly staff and very professional.
Outstanding service. Very nice and polite!
Colton was very knowledgeable and professional. He made our couch look brand new . Thanks
I used Zerorez for Wood and tile floor cleaning. I’m very happy with the results and plan to make this an annual process.
Josh was friendly, efficient and thorough! Wonderful!
Dalton was awesome. Fantastic job!!
Their technicians always do great work and these guys were no exception. Carpets look great!
Great job!
Dalton did a fantastic job Very knowledgeable in his service and products. I've been a customer of Zerorez for 3 years and will continue to do so.
The tech was great! Friendly and professional! Called when on the way! Did a solid job!!
We were very pleased with the service from zerorez. The technician was very nice and helpful and the results were great.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 2272 | $176–$365 |
| Pet stain & odor removal | 823 | — |
| Area rug cleaning | 764 | $158–$390 |
| Upholstery cleaning | 764 | $203–$421 |
| Carpet steam cleaning | 463 | $158–$327 |
| Mattress cleaning | 14 | — |
| Leather cleaning | 13 | — |
| Drapes & curtain cleaning | 5 | — |
