Experts Reviews · Company report
Zerorez logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Zerorez

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez is better than 88% of carpet cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez is better than 88% of carpet cleaning.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez is better than 5% of carpet cleaning.F
5

Reviews for your job

Customers hired Zerorez for 8 kinds of job.

Zerorez for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.366
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 157
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 366 Google reviews tagged “Area rug cleaning” · showing 60

Sheldon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Andrew did a beautiful job On time, very courteous. On an additional days service Sal also did am outstanding job on my carpets today probably the best ever.

Paid $150–200Reasonable priceCarpet steam cleaning
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maurice always does a great job!

Paid $250–300Great priceGeneral carpet cleaningArea rug cleaning
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed an area rug and a small sofa cleaned. They provided a quote and were able to schedule the service for the next day. Anthony was very professional, on time, and completely thorough.

Paid $300–350Reasonable priceUpholstery cleaningArea rug cleaning
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great tech, great work.

Paid $500+Reasonable priceGeneral carpet cleaningArea rug cleaning
NancyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Was very thorough, didnt try to upsell me in anyway. Tech was great, helpful and dud amazing job

Paid $450–500Reasonable priceGeneral carpet cleaningArea rug cleaning
LisaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is not the first time using this customer friendly local business nor will it be the last.. they are courteous and accountable… Jared their tech today did an awesome job and easy to have in the house… our daughter uses them too and never disappointed… you won’t be either 100% satisfied

Reasonable priceArea rug cleaning
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason did a great job cleaning my living room area rug and two upholstered chairs. The room was left smelling lemony fresh!

Paid $250–300Reasonable priceUpholstery cleaningArea rug cleaning
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been a zero Rez customer for many many years. Robert was my guy and I miss him, but I must say that Jason was incredible. He did a fantastic job and I couldn’t be happier if you want a good professional carpet cleaning, sofa cleaning as well as many other services, I would highly recommend them. Jason was excellent.

Paid $150–200Reasonable priceGeneral carpet cleaningArea rug cleaning
Liz9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Rudy was very thorough; he takes pride in his work. The only complaint is that the person who scheduled the appointment by phone gave him the wrong address, and I had asked for a specific technician, but it wasn't followed through on. Luckily, Rudy was terrific, so there are no hard feelings about the scheduling mistakes.

Paid $500+Reasonable priceArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were very pleased with the service provided. Brandon was courteous and thoughtful. We highly recommend Zerorez.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sal did an excellent job on my carpets. He worked really hard & achieved results that surpassed those from my last company.

Reasonable priceGeneral carpet cleaningArea rug cleaning
Schultz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon Andrew’s did an outstanding job that I only want him to do our homes. This is my 3rd time using this company over the years. Highly recommend them. Area rugs look brand new and carpet look great

Customer photo from Schultz's review
Great priceGeneral carpet cleaningArea rug cleaning
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon did an excellent job, was right on time, and was very pleasant to work with.

Paid $400–450Reasonable priceUpholstery cleaningArea rug cleaning
Myke10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Without actually taking the rugs, as far as we can tell, the dirt has left the building :)Thanx and cya next time!

Paid $250–300Great priceGeneral carpet cleaningArea rug cleaning
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used Zerorez for years and they never disappoint. The technicians are always professional, on time, and they do a great job, whether it is getting all of the carpets cleaned or just a spot. Would highly recommend them.

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Giovanni came to my home and was very respectful. I asked the company if he could wear booties which he did. He listened to all my concerns and since I'm pretty meticulous, he spot cleaned areas which needed re-cleaning. He was very transparent about their pricing and I would definitely have them return in the future. Her was great!!

Paid $500+Not sureUpholstery cleaningArea rug cleaning
Ellie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brandon was amazing! He was very professional, knew his stuff, insured that we were communicated with every step of the way and made amazing recommendations for us. Our carpets look fantastic. The company is lucky to have someone so dedicated!

Upholstery cleaningGeneral carpet cleaningArea rug cleaning
Alan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jason showed up on time and understood the job completely. We Gad two locations to do with the second one having a wool rug. You could tell he was experienced with working with wool. His attitude was outstanding and I would definitely want to work with Jason again in the future!

General carpet cleaningArea rug cleaning
Elyse8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Courteous and great customer service. Was extremely carefully with pulling line up staircase. Definitely will use again.

General carpet cleaningArea rug cleaning
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This review is a month late but Jason was incredible. My wife and I never felt so comfortable having somebody that we didn't know in our home. He was thorough, understanding and very educated with his services and just in general. I'm requesting him next time and won't schedule a cleaning unless it's him. What an…

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
StevenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Zerorez while an odd name for a carpet cleaners is outstanding. Place looks great. They got a small stain out that has gone unaddressed before. Couldn't be happier. 2 hours in and out!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
AlexLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

As always, excellent work from Zerorez. Did my couches and rug and added tile this time... it looks brand new! Will definitely be doing this more often.

Paid $500+Great priceUpholstery cleaningArea rug cleaningService not listed
Krissie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great, professional work Our technician, Eduardo was so kind, professional and did am amazing job I highly recommend zerorez!! You will not be dissatisfied My carpets look new! Thank you!

Paid $250–300Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Sergio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Horrible my carpet looks and smells worse than before !! Guy was here for 15-20 min max

Paid $200–250OverpricedArea rug cleaning
Sonya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Will was punctual and super personable! Did a great job!!! Carpets look SO much better! Very reasonable price 👍

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Nove2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Giovanni was very thorough with his work! My carpets and rugs feel and look like NEW!! This is the 2nd time I have used them and I would use them again!

General carpet cleaningArea rug cleaning
HPY6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service. Very prompt and thorough cleaning. Carpets look great! Hats off to Mike.

General carpet cleaningArea rug cleaning
C6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

George arrived on time with a great attitude. He offered to move several pieces of furniture, and got right to work. Our 20 yr. Old carpet looks brand new! Love this company!

Paid $100–150Reasonable priceGeneral carpet cleaningArea rug cleaning
Suzanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jason did a great job. He was on time, efficient, friendly and quite pleasant. We are very pleased and would highly recommend him.

Paid $500+Reasonable priceGeneral carpet cleaningArea rug cleaning
SweetLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Maurice did a very good job and knowledgable. Respectful too. I'm glad that they come right away to clean our carpet due to emergency reasons.

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Svetlana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service! Completed carpet, area rug, and grout cleaning! Very professional, detailed and prompt. Highly recommend!

General carpet cleaningArea rug cleaning
Randi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our experience was great!!! Romero did a fabulous job! Another great cleaning job this time with Rudy Rios. Can't say enough about this company... exceptional employees who do excellent work!!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

While the carpet areas were well cleaned, the area rug was not thoroughly cleaned. This fell short of my expectation as last time Zerorez cleaned the area rug it looked almost like new.

Paid $500+OverpricedGeneral carpet cleaningArea rug cleaning
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly service! My sofa upholstery, area rug and high traffic stairway look brand new! Thank you!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
maskman3331 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Our technician Marcel is true pro. He is thorough and clean as he works and doesn’t rush the job. He’s been to the house several times and we always have a good experience and get good results.

Paid $200–250Reasonable priceArea rug cleaningGeneral carpet cleaning+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Money well spent! The rug was in need of cleaning and Marcel was professional and meticulous, I couldn't be happier.

Paid $150–200Reasonable priceArea rug cleaning
Anne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kind and respectful service person, work was done thoroughly, and pricing was fair

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Joanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jared was very courteous & professional, & polite, the carpets& area rug came out Super great! I would definitely recommend him& thus company.

Paid $200–250Great priceGeneral carpet cleaning+ Responsiveness+ Punctuality
Claire5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

I had 2 upholstered chairs and 1 8x10 rug cleaned. The chairs came out well but I'm very disappointed with the rug, which came out with yellowish streaks in some places (not there before cleaning). The technician doing the cleaning was obviously in a rush and while he took the time to tell us about the option of…

Paid $250–300Reasonable priceUpholstery cleaningArea rug cleaning
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wow! The carpet and area rug look great. Alex Diaz, the technician, did an amazing and careful job. I will call Zerorez for the next time I need cleaning.

Paid $350–400Reasonable priceGeneral carpet cleaningArea rug cleaning
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't speak for anyone else, but Julio is excellent! He was attentive to the details I made clear were important to me, he was polite and personable, and ultimately did a knock out job. If I could give him an 11 I would! No complaints here.

Area rug cleaningGeneral carpet cleaning
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech arrived on time, was very knowledgeable about the carpet and rug he was to clean and decided that the price we were quoted was too high so he contacted the office and the price was reduced. Who does that? Carpets look great.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff did great!! Thank you for saving our thanksgiving !!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
DVT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jorge did an excellent job. Prompt, polite, efficient.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
LisaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service & great results! The technicians are friendly, knowledgeable and trustworthy. I appreciate that they use a non-chemical cleaning solution & my carpets & area rugs look really good every time. I’ve been using them for several years & they always do a great job!

Carpet steam cleaningArea rug cleaning
Deb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. On time and polite.

Area rug cleaning
Joanna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was courteous, thorough and efficient. My carpet hasn't looked this clean in years!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

First of all, Jordan was on time. Secondly she did what was promised. Finally she was friendly and courteous. Thanks so much.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ms.Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technicians that came up were informative, on time, and my carpet looks great. I also like the fact that they are not using harsh chemicals.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt was very friendly and professional.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris, our service person, was personable and professional and consulted with us prior to beginning the process.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The carpet is beautiful and clean . I’ve used several carpet Cleaners and they way over charge and stains came right back I would recommend zero carpet cleaners Especially if you have dogs.Great Job

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They show up on time, very clean and friendly and do an excellent job.. They got out stains we have been trying to get out of years! My was was really impressed at how amazingly clean the entire house looked.. Definitely recommended using them again. For Tile, hardwood and carpet!!!!!! Can't say enough great…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy was a total professional. He was on time, enthusiastic & cleaned our carpet & area rugs like a champ! Stains I thought were there forever are gone! The carpet is back to its original color! And the no chemicals/soap/residue is always a plus. Zerorez will definitely our carpet cleaner from now on.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Efficient, polite, communicative

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Austin did a great job & was very professional. We added a couple of services and he was very accommodating & easy going about it. He removed some stains on our upholstery & treated several pieces of furniture. I would recommend Zerorez & would use them again.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Allen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service rep was on time efficient courteous and professional Would request him again

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Punctuality+ Professionalism
Gege6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Technician was very polite and professional. I will be requesting him next year and to friends who will use ZEROREZ

Area rug cleaningGeneral carpet cleaning

Show more area rug cleaning reviews (306 more) →

Price

$240-13% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning1324$170–$340
Pet stain & odor removal433$153–$366
Area rug cleaning363$176–$453
Carpet steam cleaning335$170–$371
Upholstery cleaning273$189–$377
Power/pressure washing21—
Drapes & curtain cleaning4$276–$838
HVAC duct & vent cleaning3$497–$1.1k

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