Zerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
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Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for area rug cleaning
Clear ✕All 366 Google reviews tagged “Area rug cleaning” · showing 120
Andrew did a beautiful job On time, very courteous. On an additional days service Sal also did am outstanding job on my carpets today probably the best ever.
Maurice always does a great job!
I needed an area rug and a small sofa cleaned. They provided a quote and were able to schedule the service for the next day. Anthony was very professional, on time, and completely thorough.
Great tech, great work.
The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…
Was very thorough, didnt try to upsell me in anyway. Tech was great, helpful and dud amazing job
This is not the first time using this customer friendly local business nor will it be the last.. they are courteous and accountable… Jared their tech today did an awesome job and easy to have in the house… our daughter uses them too and never disappointed… you won’t be either 100% satisfied
Jason did a great job cleaning my living room area rug and two upholstered chairs. The room was left smelling lemony fresh!
I have been a zero Rez customer for many many years. Robert was my guy and I miss him, but I must say that Jason was incredible. He did a fantastic job and I couldn’t be happier if you want a good professional carpet cleaning, sofa cleaning as well as many other services, I would highly recommend them. Jason was excellent.
Rudy was very thorough; he takes pride in his work. The only complaint is that the person who scheduled the appointment by phone gave him the wrong address, and I had asked for a specific technician, but it wasn't followed through on. Luckily, Rudy was terrific, so there are no hard feelings about the scheduling mistakes.
We were very pleased with the service provided. Brandon was courteous and thoughtful. We highly recommend Zerorez.
Sal did an excellent job on my carpets. He worked really hard & achieved results that surpassed those from my last company.
Brandon Andrew’s did an outstanding job that I only want him to do our homes. This is my 3rd time using this company over the years. Highly recommend them. Area rugs look brand new and carpet look great
Brandon did an excellent job, was right on time, and was very pleasant to work with.
Without actually taking the rugs, as far as we can tell, the dirt has left the building :)Thanx and cya next time!
I have used Zerorez for years and they never disappoint. The technicians are always professional, on time, and they do a great job, whether it is getting all of the carpets cleaned or just a spot. Would highly recommend them.
Giovanni came to my home and was very respectful. I asked the company if he could wear booties which he did. He listened to all my concerns and since I'm pretty meticulous, he spot cleaned areas which needed re-cleaning. He was very transparent about their pricing and I would definitely have them return in the future. Her was great!!
Brandon was amazing! He was very professional, knew his stuff, insured that we were communicated with every step of the way and made amazing recommendations for us. Our carpets look fantastic. The company is lucky to have someone so dedicated!
Jason showed up on time and understood the job completely. We Gad two locations to do with the second one having a wool rug. You could tell he was experienced with working with wool. His attitude was outstanding and I would definitely want to work with Jason again in the future!
Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !
Courteous and great customer service. Was extremely carefully with pulling line up staircase. Definitely will use again.
This review is a month late but Jason was incredible. My wife and I never felt so comfortable having somebody that we didn't know in our home. He was thorough, understanding and very educated with his services and just in general. I'm requesting him next time and won't schedule a cleaning unless it's him. What an…
Zerorez while an odd name for a carpet cleaners is outstanding. Place looks great. They got a small stain out that has gone unaddressed before. Couldn't be happier. 2 hours in and out!
As always, excellent work from Zerorez. Did my couches and rug and added tile this time... it looks brand new! Will definitely be doing this more often.
Great, professional work Our technician, Eduardo was so kind, professional and did am amazing job I highly recommend zerorez!! You will not be dissatisfied My carpets look new! Thank you!
Horrible my carpet looks and smells worse than before !! Guy was here for 15-20 min max
Will was punctual and super personable! Did a great job!!! Carpets look SO much better! Very reasonable price 👍
Giovanni was very thorough with his work! My carpets and rugs feel and look like NEW!! This is the 2nd time I have used them and I would use them again!
Excellent service. Very prompt and thorough cleaning. Carpets look great! Hats off to Mike.
George arrived on time with a great attitude. He offered to move several pieces of furniture, and got right to work. Our 20 yr. Old carpet looks brand new! Love this company!
Jason did a great job. He was on time, efficient, friendly and quite pleasant. We are very pleased and would highly recommend him.
Maurice did a very good job and knowledgable. Respectful too. I'm glad that they come right away to clean our carpet due to emergency reasons.
Excellent service! Completed carpet, area rug, and grout cleaning! Very professional, detailed and prompt. Highly recommend!
Our experience was great!!! Romero did a fabulous job! Another great cleaning job this time with Rudy Rios. Can't say enough about this company... exceptional employees who do excellent work!!!
While the carpet areas were well cleaned, the area rug was not thoroughly cleaned. This fell short of my expectation as last time Zerorez cleaned the area rug it looked almost like new.
Very friendly service! My sofa upholstery, area rug and high traffic stairway look brand new! Thank you!
Our technician Marcel is true pro. He is thorough and clean as he works and doesn’t rush the job. He’s been to the house several times and we always have a good experience and get good results.
Money well spent! The rug was in need of cleaning and Marcel was professional and meticulous, I couldn't be happier.
Kind and respectful service person, work was done thoroughly, and pricing was fair
Jared was very courteous & professional, & polite, the carpets& area rug came out Super great! I would definitely recommend him& thus company.
I had 2 upholstered chairs and 1 8x10 rug cleaned. The chairs came out well but I'm very disappointed with the rug, which came out with yellowish streaks in some places (not there before cleaning). The technician doing the cleaning was obviously in a rush and while he took the time to tell us about the option of…
Wow! The carpet and area rug look great. Alex Diaz, the technician, did an amazing and careful job. I will call Zerorez for the next time I need cleaning.
I can't speak for anyone else, but Julio is excellent! He was attentive to the details I made clear were important to me, he was polite and personable, and ultimately did a knock out job. If I could give him an 11 I would! No complaints here.
Tech arrived on time, was very knowledgeable about the carpet and rug he was to clean and decided that the price we were quoted was too high so he contacted the office and the price was reduced. Who does that? Carpets look great.
Jeff did great!! Thank you for saving our thanksgiving !!
Jorge did an excellent job. Prompt, polite, efficient.
Great service & great results! The technicians are friendly, knowledgeable and trustworthy. I appreciate that they use a non-chemical cleaning solution & my carpets & area rugs look really good every time. I’ve been using them for several years & they always do a great job!
Great service. On time and polite.
Technician was courteous, thorough and efficient. My carpet hasn't looked this clean in years!
First of all, Jordan was on time. Secondly she did what was promised. Finally she was friendly and courteous. Thanks so much.
The technicians that came up were informative, on time, and my carpet looks great. I also like the fact that they are not using harsh chemicals.
Matt was very friendly and professional.
Chris, our service person, was personable and professional and consulted with us prior to beginning the process.
The carpet is beautiful and clean . I’ve used several carpet Cleaners and they way over charge and stains came right back I would recommend zero carpet cleaners Especially if you have dogs.Great Job
They show up on time, very clean and friendly and do an excellent job.. They got out stains we have been trying to get out of years! My was was really impressed at how amazingly clean the entire house looked.. Definitely recommended using them again. For Tile, hardwood and carpet!!!!!! Can't say enough great…
Jeremy was a total professional. He was on time, enthusiastic & cleaned our carpet & area rugs like a champ! Stains I thought were there forever are gone! The carpet is back to its original color! And the no chemicals/soap/residue is always a plus. Zerorez will definitely our carpet cleaner from now on.
Efficient, polite, communicative
Austin did a great job & was very professional. We added a couple of services and he was very accommodating & easy going about it. He removed some stains on our upholstery & treated several pieces of furniture. I would recommend Zerorez & would use them again.
The service rep was on time efficient courteous and professional Would request him again
Technician was very polite and professional. I will be requesting him next year and to friends who will use ZEROREZ
This is the 4th time I have used Zero Rez and they are on time and quick. The only issue I have is that the technicians don’t all have the same information. For example last time the technician said they would happily help turn a rug so that the traffic pattern would be moved. This time the technical said that he…
Technician Christopher Sandoval was great to work with. Professional, on time, communicated effectively and got the job done efficiently. Thank you!
Called to confirm, on time. Quick, professional, treated furniture with care and even helped move some large items ( above and beyond). Definitely use again!
Bad stains removed. Technician was the best I have ever used
Friendly and efficient. Driver was on time and completed the cleaning on time. My carpets were really dirty and I’m amazed at how clean he got them. Highly recommended
Sal came right on time was very professional with both my grandma and myself. He explained to us exactly what was going to be done and what needed service and what didn’t. Over all We are super happy with the service and are delighted to recommend this company to anyone. Thanks again Sal!
Thanks again Zerorez for being on time and being efficient. Can't go upstairs yet to check on the work but the stairs, downstairs bedroom and area rug look great. Hopefully you will get some more spot cleaner available for sale soon.
Best service, very attentive to detail, professional. Best service in all of Los Angeles!
Excellent service and great results
Great company. Affordable, on time, and great job!
Austin did a great job for us today. He offered solutions to our needs and was very motivated to do a great job. We will request him in the future.
Fantastic service! Clean, professional, respectful and thorough! Highly recommend!!!!
Gabriel provided our carpet cleaning 2 years ago. Today Gabriel cleaned all carpets and tile. Absolutely amazing how good things turned out!!
Great job!
Our carpets, sofa and bedroom headboard turned out beautifully. Very clean, non-toxic and the rep was very professional and friendly.
Ramiro did an outstanding job of cleaning a very dirty office carpet and stairway. We are more than happy with his work and his pleasant attitude.
Very prompt and on time. Very professional and did an excellent job.
On time and professional. And clean carpets look beautiful!
Zerorez is always on time and friendly. Leaves the carpets and upholstery looking like new. Thank you Brandon for your professionalism and hard work.
Took the time to be thorough with getting my sofa and rugs clean. I have 2 dogs and sofa needed extra attention. Very professional. I will use zerorez again.
We are so happy we went with Zerorez! I normally go with Stanley Steamer & I’m always disappointed. We were in the path of the coastal fire so our rugs, carpet & sofa smelled like smoke so I needed someone to come clean them. Brett came first thing & he was so nice and did such a great job. My carpets, rugs & sofa…
Eduardo just completed the job. He explained the differences between using the mobile unit compared to the steam equipment. So far the carpets look very good and smell very fresh. Since we had to use the portable unit I've noticed the carpets feel quite damp. Hopefully this won't be a problem. I've used Zerorez for…
Ben contacted me requesting to arrive early. Listened to my concerns and went to work. Moved small furniture as needed. Got unknown stains out of a rental house carpet. The carpets look great. Not my first experience with Zerorez and not my last. Good work, timely, courteous, reasonable price. What more does a consumer look for?
I was very happy with Froy. He was prompt, courteous and professional. The carpets were cleaned the best they've ever been. I will for sure use Friy again!!
Jacob did a great job cleaning grout in my bathrooms and kitchen. Came back looking like new! 2 area rugs look clean and refreshed.
Very professional and respectful person. My rugs and carpet look like new.
Austin was very professional and knowledgeable.
As always Zerorez did an outstanding job. My rugs look & smell beautiful. I highly recommend Zerorez!
They called half hour prior to arriving. Very efficient and friendly techs. I've used them before and will again.
The tech was professional and on time and took good time to get my carpet and sofa much cleaner than when they arrived. I also used them two weeks ago in arizona. Zerorez is my go to for good cleaning of area rugs and furniture. Thanks so much
My service guy was Brett. He called prior to let me know what time he would be here and he was on time. He was very professional and did a great job. I had some bad pet stains that look a hundred percent better. In addition, he was very nice and personable.
Eduardo cleaned our carpets today. He worked very hard to get stains out. It had been a LONG time since we had our carpets cleaned and I did not think they would look as good as they do right now. I have always used ZeroRez in the past and will continue to do so in the future. I have always been pleased with their…
They called ahead with ETA, explained there service plan and offered deals and tips for future services
It had been many years since having the carpet cleaned so we were doubtful about how clean ZeroRes could get it. We were stunned at how good it looked! Sal was professional and very friendly, and he even cleaned 3 area rugs for us which turned out fantastic! We highly recommend ZeroRes!
The guy Was friendly! He did a great job !
I've used these guys for years. They do a really great job. The only time I had an issue they came right out to take care of it. In 15 years I've used other services because of a coupon etc. I always go right back to Zerorez! Clean, clean carpet is what I want, and what I get from them.
Brett was my technician. He was fantastic. I will be using the service again and definitely will request Brett. Carpets look wonderful and smell so good! Thanks
Love Zerorez! Have used them for years and will never go back to ordinary carpet cleaning! Technicians are the best!! Very prompt, efficient and thorough!
Excellent & Professional service rendered by their Technician Eric. He was very polite and just a joy to deal with. He made great recommendations to enhance a positive experience. Thank you Eric.
Matt did an amazing job! He was friendly, professional, on-time, and a hard worker. We were very happy with this service!
Brett called me letting me know he was on his way. When he arrived, we walked through the areas that needed attention and answered any questions I had. He was quick and when he finished, informed me to let me perform a final review of his work. The work was phenomenal and he did a great job getting all the areas…
Easy to schedule the service online. Tech showed up on time and so friendly! Jeremy was awesome! He worked around my two inquisitive dogs and talked to them like they were his own. Area rug and huge sectional sofa turned out beautiful!
Always very happy with the professional service-always goes above and beyond.
ZeroRez was great! They came out same day to address a stain on an area rug. Froy was amazing! He explained the process and gave me a chance to ensure the stain was removed to my satisfaction. I’d recommend for sure!
Alex was on-time, professional and did a great job. I would recommend Zerorez to anyone needed carpet or limestone flooring cleaned.
Ben and Trevor were awesome! My carpets and sofa look fabulous and I couldn’t be happier.
Excellent service, especially for pet owners.
I am ALWAYS very happy with the results after Zerorez has cleaned my carpets. The technician is ALWAYS knowledgable and friendly. I had a particularly problematic situation after our recent rains and Zerorez did a GREAT job at restoring my carpets. Thank you so much.
Very professional and efficient. Rugs were much brighter. Extra care and demo appreciated
Ben was on time, professional and did a great job on the carpets. He was also very helpful in addressing pet stain and odor problems in the carpet. Will definitely use this business again.
Our technician showed up on time at the start of our cleaning window. He was super professional and honest about options we could choose for our area rug. He was not pushy on the most expensive option. The rug is now drying but already looking great. This rug was brand new/pricy and we had a pet accident on it- we…
Great service! Friendly, professional and efficient. Great quality!
On time! Great service and I would highly recommend! Explain their process! Very happy!!
Always do a great job. Thank you Zero Rez!
The cleaner did a great job! He was very professional and our carpet looks great!!
Sergio was very kind and professional. I would recommend him to anyone for quality cleaning carpet work.
Chris was very friendly, clean, timely and professional. Thank you!
I really appreciated the way that Tall Ben explained how the procedure was going to go. He was very honest about how he worked. The carpets look FANTASTIC!!! The spots are gone. YES!!! The carpet smells GREAT!!! He cleaned them in a timely manner. Most IMPORTANT he talked to me. THANK YOU BEN. 😊 THANK YOU ZEROREZ!!!
On time, professional, excellent results and having used them before, I know my carpets stay cleaner, longer!
The service was performed in a very professional and friendly manner. A thorough job was completed. I am 100% satisfied!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |
