Experts Reviews · Company report
Zerorez logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Zerorez

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez is better than 88% of carpet cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez is better than 88% of carpet cleaning.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez is better than 5% of carpet cleaning.F
5

Reviews for your job

Customers hired Zerorez for 8 kinds of job.

Zerorez for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.366
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 157
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 366 Google reviews tagged “Area rug cleaning” · showing 160

Sheldon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Andrew did a beautiful job On time, very courteous. On an additional days service Sal also did am outstanding job on my carpets today probably the best ever.

Paid $150–200Reasonable priceCarpet steam cleaning
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Maurice always does a great job!

Paid $250–300Great priceGeneral carpet cleaningArea rug cleaning
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed an area rug and a small sofa cleaned. They provided a quote and were able to schedule the service for the next day. Anthony was very professional, on time, and completely thorough.

Paid $300–350Reasonable priceUpholstery cleaningArea rug cleaning
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great tech, great work.

Paid $500+Reasonable priceGeneral carpet cleaningArea rug cleaning
NancyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Was very thorough, didnt try to upsell me in anyway. Tech was great, helpful and dud amazing job

Paid $450–500Reasonable priceGeneral carpet cleaningArea rug cleaning
LisaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is not the first time using this customer friendly local business nor will it be the last.. they are courteous and accountable… Jared their tech today did an awesome job and easy to have in the house… our daughter uses them too and never disappointed… you won’t be either 100% satisfied

Reasonable priceArea rug cleaning
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason did a great job cleaning my living room area rug and two upholstered chairs. The room was left smelling lemony fresh!

Paid $250–300Reasonable priceUpholstery cleaningArea rug cleaning
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have been a zero Rez customer for many many years. Robert was my guy and I miss him, but I must say that Jason was incredible. He did a fantastic job and I couldn’t be happier if you want a good professional carpet cleaning, sofa cleaning as well as many other services, I would highly recommend them. Jason was excellent.

Paid $150–200Reasonable priceGeneral carpet cleaningArea rug cleaning
Liz9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Rudy was very thorough; he takes pride in his work. The only complaint is that the person who scheduled the appointment by phone gave him the wrong address, and I had asked for a specific technician, but it wasn't followed through on. Luckily, Rudy was terrific, so there are no hard feelings about the scheduling mistakes.

Paid $500+Reasonable priceArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were very pleased with the service provided. Brandon was courteous and thoughtful. We highly recommend Zerorez.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sal did an excellent job on my carpets. He worked really hard & achieved results that surpassed those from my last company.

Reasonable priceGeneral carpet cleaningArea rug cleaning
Schultz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon Andrew’s did an outstanding job that I only want him to do our homes. This is my 3rd time using this company over the years. Highly recommend them. Area rugs look brand new and carpet look great

Customer photo from Schultz's review
Great priceGeneral carpet cleaningArea rug cleaning
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon did an excellent job, was right on time, and was very pleasant to work with.

Paid $400–450Reasonable priceUpholstery cleaningArea rug cleaning
Myke10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Without actually taking the rugs, as far as we can tell, the dirt has left the building :)Thanx and cya next time!

Paid $250–300Great priceGeneral carpet cleaningArea rug cleaning
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used Zerorez for years and they never disappoint. The technicians are always professional, on time, and they do a great job, whether it is getting all of the carpets cleaned or just a spot. Would highly recommend them.

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Giovanni came to my home and was very respectful. I asked the company if he could wear booties which he did. He listened to all my concerns and since I'm pretty meticulous, he spot cleaned areas which needed re-cleaning. He was very transparent about their pricing and I would definitely have them return in the future. Her was great!!

Paid $500+Not sureUpholstery cleaningArea rug cleaning
Ellie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brandon was amazing! He was very professional, knew his stuff, insured that we were communicated with every step of the way and made amazing recommendations for us. Our carpets look fantastic. The company is lucky to have someone so dedicated!

Upholstery cleaningGeneral carpet cleaningArea rug cleaning
Alan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jason showed up on time and understood the job completely. We Gad two locations to do with the second one having a wool rug. You could tell he was experienced with working with wool. His attitude was outstanding and I would definitely want to work with Jason again in the future!

General carpet cleaningArea rug cleaning
Elyse8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Courteous and great customer service. Was extremely carefully with pulling line up staircase. Definitely will use again.

General carpet cleaningArea rug cleaning
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This review is a month late but Jason was incredible. My wife and I never felt so comfortable having somebody that we didn't know in our home. He was thorough, understanding and very educated with his services and just in general. I'm requesting him next time and won't schedule a cleaning unless it's him. What an…

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
StevenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Zerorez while an odd name for a carpet cleaners is outstanding. Place looks great. They got a small stain out that has gone unaddressed before. Couldn't be happier. 2 hours in and out!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
AlexLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

As always, excellent work from Zerorez. Did my couches and rug and added tile this time... it looks brand new! Will definitely be doing this more often.

Paid $500+Great priceUpholstery cleaningArea rug cleaningService not listed
Krissie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great, professional work Our technician, Eduardo was so kind, professional and did am amazing job I highly recommend zerorez!! You will not be dissatisfied My carpets look new! Thank you!

Paid $250–300Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Sergio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★

Horrible my carpet looks and smells worse than before !! Guy was here for 15-20 min max

Paid $200–250OverpricedArea rug cleaning
Sonya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Will was punctual and super personable! Did a great job!!! Carpets look SO much better! Very reasonable price 👍

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Nove2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Giovanni was very thorough with his work! My carpets and rugs feel and look like NEW!! This is the 2nd time I have used them and I would use them again!

General carpet cleaningArea rug cleaning
HPY6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service. Very prompt and thorough cleaning. Carpets look great! Hats off to Mike.

General carpet cleaningArea rug cleaning
C6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

George arrived on time with a great attitude. He offered to move several pieces of furniture, and got right to work. Our 20 yr. Old carpet looks brand new! Love this company!

Paid $100–150Reasonable priceGeneral carpet cleaningArea rug cleaning
Suzanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jason did a great job. He was on time, efficient, friendly and quite pleasant. We are very pleased and would highly recommend him.

Paid $500+Reasonable priceGeneral carpet cleaningArea rug cleaning
SweetLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Maurice did a very good job and knowledgable. Respectful too. I'm glad that they come right away to clean our carpet due to emergency reasons.

Paid $200–250Great priceGeneral carpet cleaningArea rug cleaning
Svetlana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service! Completed carpet, area rug, and grout cleaning! Very professional, detailed and prompt. Highly recommend!

General carpet cleaningArea rug cleaning
Randi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our experience was great!!! Romero did a fabulous job! Another great cleaning job this time with Rudy Rios. Can't say enough about this company... exceptional employees who do excellent work!!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

While the carpet areas were well cleaned, the area rug was not thoroughly cleaned. This fell short of my expectation as last time Zerorez cleaned the area rug it looked almost like new.

Paid $500+OverpricedGeneral carpet cleaningArea rug cleaning
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly service! My sofa upholstery, area rug and high traffic stairway look brand new! Thank you!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
maskman3331 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Our technician Marcel is true pro. He is thorough and clean as he works and doesn’t rush the job. He’s been to the house several times and we always have a good experience and get good results.

Paid $200–250Reasonable priceArea rug cleaningGeneral carpet cleaning+ Professionalism
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Money well spent! The rug was in need of cleaning and Marcel was professional and meticulous, I couldn't be happier.

Paid $150–200Reasonable priceArea rug cleaning
Anne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kind and respectful service person, work was done thoroughly, and pricing was fair

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Joanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jared was very courteous & professional, & polite, the carpets& area rug came out Super great! I would definitely recommend him& thus company.

Paid $200–250Great priceGeneral carpet cleaning+ Responsiveness+ Punctuality
Claire5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

I had 2 upholstered chairs and 1 8x10 rug cleaned. The chairs came out well but I'm very disappointed with the rug, which came out with yellowish streaks in some places (not there before cleaning). The technician doing the cleaning was obviously in a rush and while he took the time to tell us about the option of…

Paid $250–300Reasonable priceUpholstery cleaningArea rug cleaning
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wow! The carpet and area rug look great. Alex Diaz, the technician, did an amazing and careful job. I will call Zerorez for the next time I need cleaning.

Paid $350–400Reasonable priceGeneral carpet cleaningArea rug cleaning
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't speak for anyone else, but Julio is excellent! He was attentive to the details I made clear were important to me, he was polite and personable, and ultimately did a knock out job. If I could give him an 11 I would! No complaints here.

Area rug cleaningGeneral carpet cleaning
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tech arrived on time, was very knowledgeable about the carpet and rug he was to clean and decided that the price we were quoted was too high so he contacted the office and the price was reduced. Who does that? Carpets look great.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeff did great!! Thank you for saving our thanksgiving !!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
DVT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jorge did an excellent job. Prompt, polite, efficient.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
LisaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service & great results! The technicians are friendly, knowledgeable and trustworthy. I appreciate that they use a non-chemical cleaning solution & my carpets & area rugs look really good every time. I’ve been using them for several years & they always do a great job!

Carpet steam cleaningArea rug cleaning
Deb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. On time and polite.

Area rug cleaning
Joanna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was courteous, thorough and efficient. My carpet hasn't looked this clean in years!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

First of all, Jordan was on time. Secondly she did what was promised. Finally she was friendly and courteous. Thanks so much.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ms.Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technicians that came up were informative, on time, and my carpet looks great. I also like the fact that they are not using harsh chemicals.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt was very friendly and professional.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris, our service person, was personable and professional and consulted with us prior to beginning the process.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The carpet is beautiful and clean . I’ve used several carpet Cleaners and they way over charge and stains came right back I would recommend zero carpet cleaners Especially if you have dogs.Great Job

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They show up on time, very clean and friendly and do an excellent job.. They got out stains we have been trying to get out of years! My was was really impressed at how amazingly clean the entire house looked.. Definitely recommended using them again. For Tile, hardwood and carpet!!!!!! Can't say enough great…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy was a total professional. He was on time, enthusiastic & cleaned our carpet & area rugs like a champ! Stains I thought were there forever are gone! The carpet is back to its original color! And the no chemicals/soap/residue is always a plus. Zerorez will definitely our carpet cleaner from now on.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Efficient, polite, communicative

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Austin did a great job & was very professional. We added a couple of services and he was very accommodating & easy going about it. He removed some stains on our upholstery & treated several pieces of furniture. I would recommend Zerorez & would use them again.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Allen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service rep was on time efficient courteous and professional Would request him again

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Punctuality+ Professionalism
Gege6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Technician was very polite and professional. I will be requesting him next year and to friends who will use ZEROREZ

Area rug cleaningGeneral carpet cleaning
Billie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the 4th time I have used Zero Rez and they are on time and quick. The only issue I have is that the technicians don’t all have the same information. For example last time the technician said they would happily help turn a rug so that the traffic pattern would be moved. This time the technical said that he…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician Christopher Sandoval was great to work with. Professional, on time, communicated effectively and got the job done efficiently. Thank you!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called to confirm, on time. Quick, professional, treated furniture with care and even helped move some large items ( above and beyond). Definitely use again!

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
joan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bad stains removed. Technician was the best I have ever used

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Friendly and efficient. Driver was on time and completed the cleaning on time. My carpets were really dirty and I’m amazed at how clean he got them. Highly recommended

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sal came right on time was very professional with both my grandma and myself. He explained to us exactly what was going to be done and what needed service and what didn’t. Over all We are super happy with the service and are delighted to recommend this company to anyone. Thanks again Sal!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thanks again Zerorez for being on time and being efficient. Can't go upstairs yet to check on the work but the stairs, downstairs bedroom and area rug look great. Hopefully you will get some more spot cleaner available for sale soon.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best service, very attentive to detail, professional. Best service in all of Los Angeles!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service and great results

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
natalia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company. Affordable, on time, and great job!

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Austin did a great job for us today. He offered solutions to our needs and was very motivated to do a great job. We will request him in the future.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nancy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic service! Clean, professional, respectful and thorough! Highly recommend!!!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Eileen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gabriel provided our carpet cleaning 2 years ago. Today Gabriel cleaned all carpets and tile. Absolutely amazing how good things turned out!!

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job!

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our carpets, sofa and bedroom headboard turned out beautifully. Very clean, non-toxic and the rep was very professional and friendly.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ramiro did an outstanding job of cleaning a very dirty office carpet and stairway. We are more than happy with his work and his pleasant attitude.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Qesther7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very prompt and on time. Very professional and did an excellent job.

Carpet steam cleaningArea rug cleaningPet stain & odor removal
Connie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

On time and professional. And clean carpets look beautiful!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zerorez is always on time and friendly. Leaves the carpets and upholstery looking like new. Thank you Brandon for your professionalism and hard work.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Took the time to be thorough with getting my sofa and rugs clean. I have 2 dogs and sofa needed extra attention. Very professional. I will use zerorez again.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Courtney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are so happy we went with Zerorez! I normally go with Stanley Steamer & I’m always disappointed. We were in the path of the coastal fire so our rugs, carpet & sofa smelled like smoke so I needed someone to come clean them. Brett came first thing & he was so nice and did such a great job. My carpets, rugs & sofa…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eduardo just completed the job. He explained the differences between using the mobile unit compared to the steam equipment. So far the carpets look very good and smell very fresh. Since we had to use the portable unit I've noticed the carpets feel quite damp. Hopefully this won't be a problem. I've used Zerorez for…

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben contacted me requesting to arrive early. Listened to my concerns and went to work. Moved small furniture as needed. Got unknown stains out of a rental house carpet. The carpets look great. Not my first experience with Zerorez and not my last. Good work, timely, courteous, reasonable price. What more does a consumer look for?

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
DebraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very happy with Froy. He was prompt, courteous and professional. The carpets were cleaned the best they've ever been. I will for sure use Friy again!!

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
SheilaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jacob did a great job cleaning grout in my bathrooms and kitchen. Came back looking like new! 2 area rugs look clean and refreshed.

Area rug cleaningService not listed+ Punctuality+ Quality+ Professionalism
Juleide2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and respectful person. My rugs and carpet look like new.

Carpet steam cleaningArea rug cleaning+ Quality
Raquel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Austin was very professional and knowledgeable.

Carpet steam cleaningArea rug cleaningPet stain & odor removal
SallyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

As always Zerorez did an outstanding job. My rugs look & smell beautiful. I highly recommend Zerorez!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They called half hour prior to arriving. Very efficient and friendly techs. I've used them before and will again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The tech was professional and on time and took good time to get my carpet and sofa much cleaner than when they arrived. I also used them two weeks ago in arizona. Zerorez is my go to for good cleaning of area rugs and furniture. Thanks so much

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

My service guy was Brett. He called prior to let me know what time he would be here and he was on time. He was very professional and did a great job. I had some bad pet stains that look a hundred percent better. In addition, he was very nice and personable.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eduardo cleaned our carpets today. He worked very hard to get stains out. It had been a LONG time since we had our carpets cleaned and I did not think they would look as good as they do right now. I have always used ZeroRez in the past and will continue to do so in the future. I have always been pleased with their…

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

They called ahead with ETA, explained there service plan and offered deals and tips for future services

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
JimmyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It had been many years since having the carpet cleaned so we were doubtful about how clean ZeroRes could get it. We were stunned at how good it looked! Sal was professional and very friendly, and he even cleaned 3 area rugs for us which turned out fantastic! We highly recommend ZeroRes!

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guy Was friendly! He did a great job !

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Meg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I've used these guys for years. They do a really great job. The only time I had an issue they came right out to take care of it. In 15 years I've used other services because of a coupon etc. I always go right back to Zerorez! Clean, clean carpet is what I want, and what I get from them.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Laurel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brett was my technician. He was fantastic. I will be using the service again and definitely will request Brett. Carpets look wonderful and smell so good! Thanks

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Martha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Love Zerorez! Have used them for years and will never go back to ordinary carpet cleaning! Technicians are the best!! Very prompt, efficient and thorough!

Area rug cleaningGeneral carpet cleaning
Tonita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent & Professional service rendered by their Technician Eric. He was very polite and just a joy to deal with. He made great recommendations to enhance a positive experience. Thank you Eric.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Heidi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt did an amazing job! He was friendly, professional, on-time, and a hard worker. We were very happy with this service!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brett called me letting me know he was on his way. When he arrived, we walked through the areas that needed attention and answered any questions I had. He was quick and when he finished, informed me to let me perform a final review of his work. The work was phenomenal and he did a great job getting all the areas…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy to schedule the service online. Tech showed up on time and so friendly! Jeremy was awesome! He worked around my two inquisitive dogs and talked to them like they were his own. Area rug and huge sectional sofa turned out beautiful!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always very happy with the professional service-always goes above and beyond.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
T2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ZeroRez was great! They came out same day to address a stain on an area rug. Froy was amazing! He explained the process and gave me a chance to ensure the stain was removed to my satisfaction. I’d recommend for sure!

Area rug cleaning
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex was on-time, professional and did a great job. I would recommend Zerorez to anyone needed carpet or limestone flooring cleaned.

Area rug cleaningGeneral carpet cleaning
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben and Trevor were awesome! My carpets and sofa look fabulous and I couldn’t be happier.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Lois11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent service, especially for pet owners.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
judyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am ALWAYS very happy with the results after Zerorez has cleaned my carpets. The technician is ALWAYS knowledgable and friendly. I had a particularly problematic situation after our recent rains and Zerorez did a GREAT job at restoring my carpets. Thank you so much.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Maureen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and efficient. Rugs were much brighter. Extra care and demo appreciated

Area rug cleaning
Heidi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ben was on time, professional and did a great job on the carpets. He was also very helpful in addressing pet stain and odor problems in the carpet. Will definitely use this business again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Meagan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our technician showed up on time at the start of our cleaning window. He was super professional and honest about options we could choose for our area rug. He was not pushy on the most expensive option. The rug is now drying but already looking great. This rug was brand new/pricy and we had a pet accident on it- we…

Area rug cleaningPet stain & odor removal
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service! Friendly, professional and efficient. Great quality!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Professionalism
DThea3336 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

On time! Great service and I would highly recommend! Explain their process! Very happy!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always do a great job. Thank you Zero Rez!

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism
Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The cleaner did a great job! He was very professional and our carpet looks great!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
RandallLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sergio was very kind and professional. I would recommend him to anyone for quality cleaning carpet work.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Quality+ Value
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was very friendly, clean, timely and professional. Thank you!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Hazel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really appreciated the way that Tall Ben explained how the procedure was going to go. He was very honest about how he worked. The carpets look FANTASTIC!!! The spots are gone. YES!!! The carpet smells GREAT!!! He cleaned them in a timely manner. Most IMPORTANT he talked to me. THANK YOU BEN. 😊 THANK YOU ZEROREZ!!!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
lynda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time, professional, excellent results and having used them before, I know my carpets stay cleaner, longer!

Area rug cleaningGeneral carpet cleaning+ Quality
Willie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was performed in a very professional and friendly manner. A thorough job was completed. I am 100% satisfied!

Area rug cleaningGeneral carpet cleaning
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent technician he communicates how the process works and why it was superior to other types of cleaning. He was very personable.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Value
Gladys3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I appreciate the professionalism shown by the office staff and technician. They arrived on time and did a great job getting out the spots and pet stains. The house smells fresh again. Thank you.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sal explained everything before starting and did an excellent job cleaning the carpet. A true professional service which I highly recommend.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are so impressed with the service and professionalism we received from Zerorez. Sal Alvarez is the nicest, most respectful man. He cleaned the home carpet, and is taking our throw rugs in to be completely cleaned. We trust Zerorez and will recommend them to all of our friends and family. Will use them again with confidence.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scheduling was a good experience. Technician showed up on time and was very knowledgeable and pleasant. I would recommend using this cleaning service to anyone who wants a good outcome.

Area rug cleaningUpholstery cleaning+ Value
Jari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

MATT WAS HERE AND DID AN EXCELLENT JOB. VERY PROFESSIONAL AND GAVE ME THE BEST PRICE. HE IS QUICK AND VERY DEPENABLE AND HAS A VERY FRIENDLY PERSONALITY. ANSWERED ANY QUESTIONS I HAD, WAS POLITE, AND VERY RESPECTFUL. I WILL DEFINATELY USE HIM AGAIN AND SURELY RECOMMEND HIM TO FRIENDS.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have a lot of tile that really needed a good cleaning especially the grout The tile and rugs came out beautiful and Everything smells so clean. We highly recommend them .

Area rug cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Kari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful service! All the spots are gone, especially in high traffic areas and near sofas. Matt was our service person, and was awesome! He explained everything and answered all my questions.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Your technician was great…My carpets look like new…!!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brett was on time. Very professional. Explained everything in advance. Would use the service again. Brett will be my go to guy.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used you for 10 years in Arizona and I’m an interior designer and I just moved here to Laguna Niguel and I use you for our condo and our home!! it’s always absolutely amazingly perfect !!! I’ll never use anybody else.!! And the young man who has come actually all of them are fantastic and I want to give the…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Eduardo Valencia always does an excellent job and is professional and so nice. He takes great care to make sure my carpets are cleaned the best possible. I will request him every time I use Zerorez! Thank you Eduardo and Zerorez!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
victorLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Easy quick and professional. Carpet and rugs look amazing. Will be using them again in the future

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve always heard Jeff and his team do a great job and now I have first hand experience. My 2 area rugs look better than new (6 years old). I’m having him come back to do all the carpets.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Zayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My technician was phenomenal! Thank you! He got all the coffee stains out and I can’t believe it!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jeremy did a great job. We highly recommend him. He was on time, professional, and very nice! The carpets are all cleaned and stain free.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Eduardo called 45 minutes in advance to let me know he would be arriving at the beginning of the time frame. Wore shoe-coverings and mask. He walked me through the condo and explained work he'd do. Got out all the stains on the carpet, moved light furniture, and gave helpful advice. I've used two different companies…

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Marcus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician arrived on time and did a thorough job cleaning at the quoted price, overall great experience! I’ll be using them again.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Kristine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very prompt! The technician was very thorough, explained everything and not in a rush. Raymond was very professional and thorough. I highly recommend this company!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Zerorez in the past and Maurice or is it Marcel is our go-to guy! He is friendly, efficient, informative and thorough. We had tried other cleaners years ago because of their low price points and they have paled in comparison to Zerorez. Probably be calling you again after the holidays😊

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
CarolLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

I have an area rug in my living room that had discolored areas and residue from pet accidents that I had tried to clean, unsuccessfully. The rug is very light gray and is made of viscose (rayon, which is a natural fiber). When the tech, Marcel arrived, he explained that natural fibers such as jute, wool, and viscose…

Area rug cleaning+ Responsiveness+ Quality+ Professionalism
Closing2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brett ,the cleaning specialist, was so professional and polite. He did a great job and it was quick and much quieter than I expected. I’m overall happy with my experience.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were prompt, professional and did a wonderful job cleaning our carpets and area rugs. Efficient too! They finished the bedroom carpet, hall, stairs and area rugs in 1.5 hrs. Highly recommend and will use again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zerorez is by far the superior carpet cleaning company. Their chemical-free method combined with expert technicians make Zerorez the only choice for carpet cleaning as I see it. Marcel does an outstanding job every time and my carpets look like new. Covid certainly delayed our regular cleanings and even after all…

Area rug cleaningGeneral carpet cleaning
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Raymond C. is my technician, He is very honest and did amazing job on our 12 year carpet that has never been cleaned by any professional before. We are so appreciative of the technology that they are using. Alkaline water, we are surprized with the results. No chemicals "Just Water" can you believe that? Amazing…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Glenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Did a great job

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Christian did an excellent job, taking care of the house and its furnishings.

Area rug cleaningGeneral carpet cleaningPower/pressure washing
Los1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service men were professional and very nice. The rugs looked so much better after the cleaning. I will definitely use them again.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service

Area rug cleaningGeneral carpet cleaning
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Austin did an outstanding job for us. We have used and will continue to use Zerorez.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The tech was helpful and respectful. The carpets look wonderful. Not all soggy and suck like with other carpet cleaners. I will only use ZeroRez.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used ZeroRez for many years for carpet and upholstery cleaning. My favorite cleaner was Robert because he was hardworking, friendly and took pride in doing his very best each time. Sadly, Robert had passed away and so I was recommended to have Salvador, “ Sal “ come clean my carpeting and very large area rug.…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was an excellent experience. The technician was right on time and went right to work. He did a great job in cleaning the carpet in the house. He was courteous and efficient.

Area rug cleaningGeneral carpet cleaning
Leonor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician was friendly and diligent. Much appreciated!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great service as always! Sergio was awesome and professional.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Everything was great. I was surprised at the end when I went to pay and found out to use my credit card it was a five dollar charge. I will probably not use the service again because I don’t like to pay somebody to pay somebody. Eddie was my technician he was very nice and very helpful did a good job.

Area rug cleaningGeneral carpet cleaning
Angie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan was extremely professional and on time. He did a very thorough job. Very friendly employees and easy to work with. I highly recommend this company.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
ScottLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always exceeds expectations. I will only use Zerorez!

Area rug cleaningUpholstery cleaningPower/pressure washing+ Quality+ Professionalism+ Value
EliLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great and professional. Would recommend to anyone

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zero Rez always does a fantastic job. The techs are professional and knowledgeable and efficient. I am pleased every time!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (206 more) →

Price

$240-13% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning1324$170–$340
Pet stain & odor removal433$153–$366
Area rug cleaning363$176–$453
Carpet steam cleaning335$170–$371
Upholstery cleaning273$189–$377
Power/pressure washing21—
Drapes & curtain cleaning4$276–$838
HVAC duct & vent cleaning3$497–$1.1k

Compare with