How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREZerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for carpet steam cleaning
Clear ✕All 335 Google reviews tagged “Carpet steam cleaning” · showing 40
Very good represetive and professional Used them just resently (11/04/26) and they were Geat! Alec was Outstanding. Thwe carpet looked brand mew even though it was 24 years old!!!
Andrew did a beautiful job On time, very courteous. On an additional days service Sal also did am outstanding job on my carpets today probably the best ever.
Zerorez always does the best job. We’ve used their carpet cleaning service for over 15 years and are never disappointed. Our tech for the last two jobs, George, shows up on time within the specified window, and calls ahead with his ETA. George is very professional, polite, and friendly, and does great work. Carpets look amazing!
Great customer service 👏🏾
An A+ experience
We have used Zero in our homes and even while renting. It’s the BEST way to clean carpets!!!
Excellent results and courteous hard efficient worker, Jorge. See you next year for continued service!
Zerorez never disappoints! Our carpets are beautiful!
Aaron cleaned our carpets. He was great. The whole process was easy. I submitted my request online. They gave me basic pricing and directions via email and text. We discussed options when Aaron got here and my expectations were met. I’ve used this company before and I will use them in the future.
Very professional with outstanding service.
thanks Julio!
Great job, on time and quality work!
This was an outstanding experience and the best job I have ever gotten on my rugs. This was done on August 17th, 2023 and the main person was Brian. He was the best. Noel Stone
mARCEL IS THE BEST!
Quick, thorough and professional… discount code applied😉
They are fantastic!!!
I was very, vety happy with the carpet cleaning services provided by Zerorez!! My carpet look and smell AMAZING! The technicisn Fernando was on time, profeesional and courteous. He even shook my hand and thanked me for my budiness. (Very impressive given today's younger generation). My only regret is I wished I…
Jake very friendly and skilled and trustworthy
Francisco did a great job, explained the process and was thorough and friendly and. on time! awesome job!!
Jeff did great!! Thank you for saving our thanksgiving !!
Jeremy was quick, friendly, and efficient. We use this service 2x a year and are happy with the results.
The carpet looks great & smells fresh. Not a perfumey smell
Always my go to for carpet cleaning
Brett from Zerorez was great and the results were outstanding. Highly recommend!
Had another great experience with zerorez for our carpet cleaning. Eduardo took his time to get it right as we have dogs that can make some pretty dirty areas. The house looks and amells wonderful once again. Very fair pricing, efficient workers who are friendly and polite. Will use again and again!!
Jorge did an excellent job. Prompt, polite, efficient.
They showed up on time and did a good job at a reasonable rate.
Brett was personable & kind. I couldn't be happier!
Excellent service and fairly priced. Highly recommend.
Rudy called with an eta, was on time, did a fabulous job and was very professional and pleasant!
Great service & great results! The technicians are friendly, knowledgeable and trustworthy. I appreciate that they use a non-chemical cleaning solution & my carpets & area rugs look really good every time. I’ve been using them for several years & they always do a great job!
Excellent work and great service as always
Jacob did an amazing job with our cleaning services. He gave us updates on when he would arrive, he completed the cleaning in a timely manner, and he was very professional. He went above and beyond- he helped us move in some boxes as we are moving into a new home. We will definitely be requesting Jacob next time we need our carpets cleaned!
I get carpet steaming every few months and this has been my favorite company so far. Will definitely use their services again. Jeremy the tech was great!
Very please that spots were removed
Jacob was fantastic!
I love this company. They are always professional, do a great job. Matt is awesome. I recommend them when my friends need their services.
My carpet was professionally cleaned and now I can enjoy it more fully once again. The technician was friendly knowledgeable and efficient. I would recommend Zerorez highly and will call again for my next carpet cleaning.
Great company! Will use again.
First of all, Jordan was on time. Secondly she did what was promised. Finally she was friendly and courteous. Thanks so much.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |
