Zerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for carpet steam cleaning
Clear ✕All 335 Google reviews tagged “Carpet steam cleaning” · showing 120
Very good represetive and professional Used them just resently (11/04/26) and they were Geat! Alec was Outstanding. Thwe carpet looked brand mew even though it was 24 years old!!!
Andrew did a beautiful job On time, very courteous. On an additional days service Sal also did am outstanding job on my carpets today probably the best ever.
Zerorez always does the best job. We’ve used their carpet cleaning service for over 15 years and are never disappointed. Our tech for the last two jobs, George, shows up on time within the specified window, and calls ahead with his ETA. George is very professional, polite, and friendly, and does great work. Carpets look amazing!
Great customer service 👏🏾
An A+ experience
We have used Zero in our homes and even while renting. It’s the BEST way to clean carpets!!!
Excellent results and courteous hard efficient worker, Jorge. See you next year for continued service!
Zerorez never disappoints! Our carpets are beautiful!
Aaron cleaned our carpets. He was great. The whole process was easy. I submitted my request online. They gave me basic pricing and directions via email and text. We discussed options when Aaron got here and my expectations were met. I’ve used this company before and I will use them in the future.
Very professional with outstanding service.
thanks Julio!
Great job, on time and quality work!
This was an outstanding experience and the best job I have ever gotten on my rugs. This was done on August 17th, 2023 and the main person was Brian. He was the best. Noel Stone
mARCEL IS THE BEST!
Quick, thorough and professional… discount code applied😉
They are fantastic!!!
I was very, vety happy with the carpet cleaning services provided by Zerorez!! My carpet look and smell AMAZING! The technicisn Fernando was on time, profeesional and courteous. He even shook my hand and thanked me for my budiness. (Very impressive given today's younger generation). My only regret is I wished I…
Jake very friendly and skilled and trustworthy
Francisco did a great job, explained the process and was thorough and friendly and. on time! awesome job!!
Jeff did great!! Thank you for saving our thanksgiving !!
Jeremy was quick, friendly, and efficient. We use this service 2x a year and are happy with the results.
The carpet looks great & smells fresh. Not a perfumey smell
Always my go to for carpet cleaning
Brett from Zerorez was great and the results were outstanding. Highly recommend!
Had another great experience with zerorez for our carpet cleaning. Eduardo took his time to get it right as we have dogs that can make some pretty dirty areas. The house looks and amells wonderful once again. Very fair pricing, efficient workers who are friendly and polite. Will use again and again!!
Jorge did an excellent job. Prompt, polite, efficient.
They showed up on time and did a good job at a reasonable rate.
Brett was personable & kind. I couldn't be happier!
Excellent service and fairly priced. Highly recommend.
Rudy called with an eta, was on time, did a fabulous job and was very professional and pleasant!
Great service & great results! The technicians are friendly, knowledgeable and trustworthy. I appreciate that they use a non-chemical cleaning solution & my carpets & area rugs look really good every time. I’ve been using them for several years & they always do a great job!
Excellent work and great service as always
Jacob did an amazing job with our cleaning services. He gave us updates on when he would arrive, he completed the cleaning in a timely manner, and he was very professional. He went above and beyond- he helped us move in some boxes as we are moving into a new home. We will definitely be requesting Jacob next time we need our carpets cleaned!
I get carpet steaming every few months and this has been my favorite company so far. Will definitely use their services again. Jeremy the tech was great!
Very please that spots were removed
Jacob was fantastic!
I love this company. They are always professional, do a great job. Matt is awesome. I recommend them when my friends need their services.
My carpet was professionally cleaned and now I can enjoy it more fully once again. The technician was friendly knowledgeable and efficient. I would recommend Zerorez highly and will call again for my next carpet cleaning.
Great company! Will use again.
First of all, Jordan was on time. Secondly she did what was promised. Finally she was friendly and courteous. Thanks so much.
Very professional, on time , friendly, positive attitude, hard worker, very efficient and complete Highly recommend the service
The team was extremely professional and efficient. The gentlemen providing the service were on point and awesome. Thank you!
Great job
Came promptly, did a great job cleaning, very helpful
Very professional, super friendly and fast. The carpet looks amazing! Thank you!!
Efficient, timely, personable, Jake was great. He did a great job on our carpets!
My carpet looks fabulous. The technician was very respectful and moved some chairs while cleaning and put plastic covers under the feet of the chair when he moved the chairs back. He was on time and called me when he was on his way.
The technicians that came up were informative, on time, and my carpet looks great. I also like the fact that they are not using harsh chemicals.
Very friendly and professional. High quality work, cost was fairly priced
Matt was very friendly and professional.
Fast and friendly service
Chris, our service person, was personable and professional and consulted with us prior to beginning the process.
The carpet is beautiful and clean . I’ve used several carpet Cleaners and they way over charge and stains came right back I would recommend zero carpet cleaners Especially if you have dogs.Great Job
Technician Austin was great. Communicative, professional and polite.
Appreciated the carpet cleaner contacting me when finished. Thank you for making the carpet look good again. The couch looks great too!
This company was able to squeeze me into this weeks schedule and my technician Ramiro N. Was professional, clean and quick. Those three adjectives do not often go together. Would recommend.
Sal and team is so fantastic, responsive and thorough and we so appreciate your awesome services! Thank you!!
Bret was professional courteous and did an outstanding job on my carpets.
This was magic. We are so impressed with our couch cleaning and tile flooring cleaning. We have a new home again
Outstanding results.
Dan is back for his regular cleaning. With two fur babies and living in the countryside the rugs begin to look tired between 6-9 months. But after his magic is done then they look great again and smell fresh and clean. The rugs don’t attract dirt like other cleaners and spots are gone. I am now ready for the…
They show up on time, very clean and friendly and do an excellent job.. They got out stains we have been trying to get out of years! My was was really impressed at how amazingly clean the entire house looked.. Definitely recommended using them again. For Tile, hardwood and carpet!!!!!! Can't say enough great…
Trevor did my carpets today he was very professional he did an amazing job I would definitely use this company again and I highly recommend Trevor. Great job guys!
I have used Zerorez for 10 years and can honestly say you won’t get a better carpet-cleaning service! The competitors use solvents which are harsh on your carpet and your environment. Zerorez extends the life of your carpet.
On time , spotless and COMPLETELY opposite to the company I used last year…… in a good way!
Efficient, polite, communicative
Matt was excellent, as usual.
I am very impressed with my carpet
Brandon did an amazing job on our 2 story 4 bedroom home. He was very polite and efficiant. I always enjoy the way our house feels after your company has paid a visit.
I am very pleased with the service and the job the technician performed
Great job
Excellent job from Sal every time. I only use Zerorez for area rugs and carpets.
They were very professional and efficient! The results are great.
The service rep was on time efficient courteous and professional Would request him again
Everything was great, only thing is price is high. If price was lower I would get my floor and curtains cleaned too
Called for an appointment for next available. Confirmation email was sent. Technician called 45 minutes before arrival to notify me he was on his way. He arrived on time. Reviewed areas to be cleaned. Protected walls and flooring. Prepped floors with treatment. Performed cleaning within an hour. (4 bedrooms). Very…
Excellent excellent and excellent! Can’t thank this team enough. Our carpet looks like new, we’re excited to host our next party, and we won’t have to buy new carpet for another 5-years. Great job, carpets look like new, at a reasonable price. Highly recommend this team, and appreciate their hard work!
Very professional and quick - the carpet looks like new!
Marcel did a great job on a bad situation. This is definitely not the first time that we've had him out to clean our carpets and it won't be the last. He's good, friendly and honest. And zerorez does have the best carpet cleaning system as far as I am concerned
Jorge was very professional and my carpets look beautiful and I love the product. I had multiple pet accidents and they are all clean. Thanks for a great job.
Your company is more than good quality it’s great! Great service! On time! Very courteous young man! Made my carpet look brand new!!!
Jacob did our carpets today. Very nice and professional. We are happy with our carpets! Will definitely call him again!
Rudy called first to let me know when he would arrive. He was on the dot and it was on the early side of the original estimated arrival time. He did a walk through prior to starting the job. Very cheerful, courteous and clear about the pricing. The light colored carpet came came out nicely cleaned. Extremely satisfied!
On time!!!! Troy was great did an outstanding job! If I owned a company I would try to steal him from you. He explained everything and was clean and professional
Called to confirm, on time. Quick, professional, treated furniture with care and even helped move some large items ( above and beyond). Definitely use again!
Ramiro Nava did an outstanding service technician. He did an excellent job. He was courteous, responsive, efficient, and most of all he really knows what he’s doing. Wouldn’t hesitate to ask for him the next time I have the carpets cleaned or need any other Zerorez service.
Punctual, polite, knowledgeable, helpful, hardworking technician. Did a wonderful job!! Would definitely call for him again.
On time and protected the corner of the. home! Great experience
Julio did a great job. Came on time and in 90 minutes my carpet looked like new! I highly recommend.
Bad stains removed. Technician was the best I have ever used
Wow, no other words. I told Eduardo, my Zerorez Senior Technician to just hit the traffic areas because I was going to replace my old carpet anyway. He went to work and my carpet looks brand new, I won't need to replace for awhile! He hit all the areas not just the traffic areas. Awesome job! He was on time,…
Very nice and professional
I was very satisfied with the work !
Done professionally
Zerorez does an amazing job! I love their work and the carpet looks brand new when they're finished!
Excellent and professional service. Would use them again. Very friendly. Answered all my questions. Very happy that they don't use chemicals.
10/10. Good service. Pet smells and stains were gone when finished.
I have used zerorez for many years. They aren't the least expensive, but they do an excellent job and leaves the carpets very soft. I have to find out if they service Nevada since I have now moved out of California.
ZeroreZ has been our go to carpet cleaner for years now. I am astounded by the results. Old pet stains that seem to be recurring dirt magnets almost completely dissappear. I am talking about nasty stains, years old. The house is now ready for guests. Thank you ZeroreZ!
Leaving a second review here 7.30.2022. Ramiro just cleaned and sealed our tile floors. The difference is amazing. Ramiro was professional, courteous, prompt, friendly, thorough, and did really good work. I look forward to having Zerorez come back to do our carpet again next. ---‐-----‐------------------------…
Wonderful job
Service tech Matt arrived on time, with a great attitude and ready to get to work. He was thorough and took pride in his efforts - a scarce commodity these days! So happy with my clean carpets! I’m already on the calendar for next year and will request Matt! Thank you for terrific service.
Sal came right on time was very professional with both my grandma and myself. He explained to us exactly what was going to be done and what needed service and what didn’t. Over all We are super happy with the service and are delighted to recommend this company to anyone. Thanks again Sal!
Always great service and Ben is great.
Best service, very attentive to detail, professional. Best service in all of Los Angeles!
Matt was a great technician and the work was excellent
Carpet cleaning was done very professionally and our carpet looked as good as new!
I have used Zerorez for the past few years and have always been happy with how clean my carpets look and feel. Their customer service is excellent and technicians are professional and courteous. My technician was great. Professional, courteous, and thorough. He also made sure I was getting the best deal for my needs.
Technician, Brett , was very polite and helpful. Efficient, considerate of furnishings and keeping pets safe 😀 Use eco-friendly products. Carpets look wonderful. Highly recommend them!
I had seen the trucks around and decided to call! Super friendly and easy to schedule. They contacted me and showed up during my scheduled window! Got right to work and were helpful, knowledgeable and a pleasure to work with!! I highly recommend their service!
Austin did a great job for us today. He offered solutions to our needs and was very motivated to do a great job. We will request him in the future.
Fantastic service! Clean, professional, respectful and thorough! Highly recommend!!!!
Marcel did a great job cleaning my >10 year old carpet! Very thorough and professional. The difference before and after blew me away! Would definitely recommend ZeroRez to anyone wanting a safe and reliable carpet cleaning service.
The technician was very thorough and did the best job possible.
I am very pleased with ZeroRez. We have used this company over the years Always on time, thorough and extremely pleasant to have in our home. I highly recommend ZeroRez, specially Marcel who is a great representative for ZeroRez
Jordan was our cleaning rep and she was amazing! She was very friendly, professional & thorough. She explained everything from start to finish and even stayed late to apply carpet protector, which we had not initially requested. (Sorry to the next people for making her late). She was wonderful to work with & we…
Jordan was on time efficient and very courteous and I was very pleased with the job. Would not hesitate to recommend to my friends.
Had a tough stain from dog needed to get out. They couldn't get all of it on the first pass but were willing to work on it until I was satisfied. Highly recommend using very professional and honest.
Christopher came today and cleaned my sofa and a rug. He was very professional and did a great job.
ZeroRez is professional and careful as they pull the hoses all through the house. They worked with me on different areas that I needed cleaned. Made some extra offers for services but didn’t press or pressure me into them. I appreciate they work hard and my carpets are beautiful and clean.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |