How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREZerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for general carpet cleaning
Clear ✕All 1,328 Google reviews tagged “General carpet cleaning” · showing 40
Great service! The carpet technician showed up on time and was very professional. I’ve had multiple very disappointing carpet cleaning services that did a horrible job. The technician came in did a great job in a timely manner with no issues. No, super wet carpet or water leaking all over my hardwood floors…
Zerorez sent out a different technician today to reclean our carpet and tile. The job was exceptional. We will definitely use Zerorez next time.
Julio did a great job for cleaning our carpet and ceramic tiles. I’m happy that the old and tough stains were removed this time. I would recommend Zerorez to anyone.
Our two guys were so friendly, hospitable and did really great work. They were very communicative and hard-working.
Excellent service. Sal and his apprentice were wonderful. My carpet looks like new!
Have been using Zerorez exclusively for 6 years and their techs and results are always top notch. Jack was our tech yesterday and was absolutely phenomenal. His attention to detail and outstanding service was over the top. He is personable, respectful, courteous and showed complete pride in his work. Will be asking for him again. Highly recommend!
Technician was respectful and apologetic for coming later than I was expecting. He did a good job on the carpet. I would use this company again.
Technician was prompt, friendly, informative, and did a great job!
Jared C. with Zerorez absolutely blew away my expectations. He just cleaned my two-story home in Corona, and I couldn’t be happier with the entire experience. From the moment he arrived, Jared was professional, on time, clean, friendly, and extremely easy to work with. He took the time to explain the entire…
great experience - very professional, on time, explained the details of the cleaning service, excellent all around service. Jared was outstanding and a pleasure to work with. I would rate my satisfaction as A++.
Our carpet technician was both professional and efficient. He did an excellent job in less time than l had expected. And he expressed care and concern for my kitty during the process.
Sal was great. He explained everything then went about his work. Our carpet is beautiful and upholstery was a bit of a challenge and he can thru and did a great job.
Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.
Jack did a very thorough job cleaning my carpets he went over and beyond and he was very pleasant to talk to. Thanks
They were very nice and answered any questions I had. I would use them again in the future and recommend them.
I have used ZeroRez on several occasions and they always show up on time. Their professional staff and top-of-the-line cleaning equipment guarantees you get exceptional results.
This is the second time we had Zerorez to my sisters’ apartment to clean her carpets. The first time was great, so we booked them again and they did not disappoint. Jack was our technician, and he called 30 mins before arriving, arrived on time when he said he would arrive, was super friendly and kind, and he did a…
Great service
The technician was very professional, and the carpets came out beautifully
Jeff was excellent, he explained the cleaning of the carpets for the day and came right at 8am for his 8-11am apt window! Will use Zerorez again.
Andrew did a beautiful job On time, very courteous. On an additional days service Sal also did am outstanding job on my carpets today probably the best ever.
Brandon did a beautiful job! our stairs, sofa and ottoman look fantastic!
William did a thorough job with the carpets--very polite and professional! Great service--thank you!
Maurice always does a great job!
Rudy was very professional and did a fabulous job on the carpets. The house looks and smells so good.
Great tech, great work.
Very satisfied with the results. We have a sand beige carpet and the carpet was dirty and spotted from heavy traffic. The technician Francisco was very professional, knowledgeable and friendly. I would highly recommend this company. BTW it was one normal size living room.
The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…
This company is unreliable they stood us up Friday July 31st, 2026 and Saturday August 1st, 2026 and they didn't bother to call us to say they were not coming. Please save yourselves and choose another company that's what we did. Maria & George S.
I have used Zerorez a couple times and the treatment given to my carpet has always been amazing. It looks like new and walking on the carpet with white socks proves that all dirt and residue is gone. This is the very best cleaning I have ever received. Maurice and Jesse were fabulous, considerate, and very…
We recently had carpets cleaned by Zerorez and it was our second time using them since they did an awesome job last time. Our technician Brandon did an excellent getting rid of traces from a recent coffee spill as well as some light greying spots where our furry baby tends to sleep even though his bed if 2 feet…
Very happy with the cleaning job by Brandon at Zerorez. He got our white sofa really clean and also did a great job on our dining room chairs and stair runner.
Was very thorough, didnt try to upsell me in anyway. Tech was great, helpful and dud amazing job
Zerorez employees are great. I’ve used zerorez for over 25 years
The tech, Maurice, was on time and he did a great job. He knows all about carpet and he gave us some good advice about how to care for it. Very pleasant experience.
Very good job. My tile floors look like new and the carpet also looks new (white). Good system and very professional service.
Technician was very courteous and efficient. Went right to work. Did a very fine job.
Our technician was prompt, extremely neat and did an excellent job. I would absolutely use zerorez again.
Service was great!! George was on time, professional, and worked extra hard to get out tough stains. We will definitely be using his services again.
Brandon’s service was fantastic. He arrived on time and meticulously addressed all areas of the carpet. They look great - they were very dirty. I appreciated his explanations of the pet friendly supplies he used. Zevorex is truly an environmentally oriented company. I highly recommend Zevorex.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |
