How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREZerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
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Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for general carpet cleaning
Clear ✕All 1,328 Google reviews tagged “General carpet cleaning” · showing 440
Great service! The carpet technician showed up on time and was very professional. I’ve had multiple very disappointing carpet cleaning services that did a horrible job. The technician came in did a great job in a timely manner with no issues. No, super wet carpet or water leaking all over my hardwood floors…
Zerorez sent out a different technician today to reclean our carpet and tile. The job was exceptional. We will definitely use Zerorez next time.
Julio did a great job for cleaning our carpet and ceramic tiles. I’m happy that the old and tough stains were removed this time. I would recommend Zerorez to anyone.
Our two guys were so friendly, hospitable and did really great work. They were very communicative and hard-working.
Excellent service. Sal and his apprentice were wonderful. My carpet looks like new!
Have been using Zerorez exclusively for 6 years and their techs and results are always top notch. Jack was our tech yesterday and was absolutely phenomenal. His attention to detail and outstanding service was over the top. He is personable, respectful, courteous and showed complete pride in his work. Will be asking for him again. Highly recommend!
Technician was respectful and apologetic for coming later than I was expecting. He did a good job on the carpet. I would use this company again.
Technician was prompt, friendly, informative, and did a great job!
Jared C. with Zerorez absolutely blew away my expectations. He just cleaned my two-story home in Corona, and I couldn’t be happier with the entire experience. From the moment he arrived, Jared was professional, on time, clean, friendly, and extremely easy to work with. He took the time to explain the entire…
great experience - very professional, on time, explained the details of the cleaning service, excellent all around service. Jared was outstanding and a pleasure to work with. I would rate my satisfaction as A++.
Our carpet technician was both professional and efficient. He did an excellent job in less time than l had expected. And he expressed care and concern for my kitty during the process.
Sal was great. He explained everything then went about his work. Our carpet is beautiful and upholstery was a bit of a challenge and he can thru and did a great job.
Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.
Jack did a very thorough job cleaning my carpets he went over and beyond and he was very pleasant to talk to. Thanks
They were very nice and answered any questions I had. I would use them again in the future and recommend them.
I have used ZeroRez on several occasions and they always show up on time. Their professional staff and top-of-the-line cleaning equipment guarantees you get exceptional results.
This is the second time we had Zerorez to my sisters’ apartment to clean her carpets. The first time was great, so we booked them again and they did not disappoint. Jack was our technician, and he called 30 mins before arriving, arrived on time when he said he would arrive, was super friendly and kind, and he did a…
Great service
The technician was very professional, and the carpets came out beautifully
Jeff was excellent, he explained the cleaning of the carpets for the day and came right at 8am for his 8-11am apt window! Will use Zerorez again.
Andrew did a beautiful job On time, very courteous. On an additional days service Sal also did am outstanding job on my carpets today probably the best ever.
Brandon did a beautiful job! our stairs, sofa and ottoman look fantastic!
William did a thorough job with the carpets--very polite and professional! Great service--thank you!
Maurice always does a great job!
Rudy was very professional and did a fabulous job on the carpets. The house looks and smells so good.
Great tech, great work.
Very satisfied with the results. We have a sand beige carpet and the carpet was dirty and spotted from heavy traffic. The technician Francisco was very professional, knowledgeable and friendly. I would highly recommend this company. BTW it was one normal size living room.
The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…
This company is unreliable they stood us up Friday July 31st, 2026 and Saturday August 1st, 2026 and they didn't bother to call us to say they were not coming. Please save yourselves and choose another company that's what we did. Maria & George S.
I have used Zerorez a couple times and the treatment given to my carpet has always been amazing. It looks like new and walking on the carpet with white socks proves that all dirt and residue is gone. This is the very best cleaning I have ever received. Maurice and Jesse were fabulous, considerate, and very…
We recently had carpets cleaned by Zerorez and it was our second time using them since they did an awesome job last time. Our technician Brandon did an excellent getting rid of traces from a recent coffee spill as well as some light greying spots where our furry baby tends to sleep even though his bed if 2 feet…
Very happy with the cleaning job by Brandon at Zerorez. He got our white sofa really clean and also did a great job on our dining room chairs and stair runner.
Was very thorough, didnt try to upsell me in anyway. Tech was great, helpful and dud amazing job
Zerorez employees are great. I’ve used zerorez for over 25 years
The tech, Maurice, was on time and he did a great job. He knows all about carpet and he gave us some good advice about how to care for it. Very pleasant experience.
Very good job. My tile floors look like new and the carpet also looks new (white). Good system and very professional service.
Technician was very courteous and efficient. Went right to work. Did a very fine job.
Our technician was prompt, extremely neat and did an excellent job. I would absolutely use zerorez again.
Service was great!! George was on time, professional, and worked extra hard to get out tough stains. We will definitely be using his services again.
Brandon’s service was fantastic. He arrived on time and meticulously addressed all areas of the carpet. They look great - they were very dirty. I appreciated his explanations of the pet friendly supplies he used. Zevorex is truly an environmentally oriented company. I highly recommend Zevorex.
Marcel is the Greatest! He is very knowledgeable and thorough in his work. I wouldn’t trust anyone other than him. He is careful to protect my house and puts forth the extra effort to assure we are happy with the end results. Kudos to your Super technician Marcel!!!
David did a great job and very personable guy and explained all the costs
Very professional and courteous. Worked quickly and efficiently. Reviewed areas of concern. My carpet looks like brand new. I have used other companies but Zerorez is far superior than the rest.
Carpet look kind of clean. Seemed like a rush job. Our head board looks awful. We paid extra for urine deodorize and it didn’t work.
Great experience with Zerorez - They are very professional both office staff (Rachel) and carpet master (Brenden). Brenden, who was very polite and personable called prior to arriving and was right on time. Service job was exactly as quoted! I will use Zerorez again!
Maurice was very professional and did an amazing job cleaning my carpets. They look new again. Will definitely use Zerorez again!
Jeff was prompt, polite and very thorough! He did above and beyond. We were very pleased 🤩
Zerorez is an excellent company. Francisco was on time, very knowledgeable, respectful, and very thorough at his job. He went out if his way to protect walls, flooring, and furniture as he moved through the house. We will definately use Zerorez again!
Zeroez again did a fabulous job cleaning our carpet. Such nice technicians, attention to detail, showed up on time, and our carpets look fabulous! We have been using them for over 25 years, and they never disappoint!
Jason (Jay) was very polite, professional and kind. He did an excellent job on the carpets and I hope to have him back when I need my next cleaning.
Aaron came on time and did a professional job with my staircase carpet. He also offered to add an extra stain preventer to help prevent stains too quickly. Thank you!
Zerorez again proved what an outstanding company they are!! They are true professionals and my carpet looks brand new. Diane Reel
I have used zerorez for more than 10 years. They are the best! Our recent tech was Daniel, professional, polite and did a fantastic job!
Will did an amazing job! Love the communication and the service was spot on! Gonna call back within 6 months just because of Will!
Great knowledgeable tech
Pleasantly surprised with the quality of the service and end product. Amazing !
I highly recommend Xerorex. This is the best cleaning service I have ever had at my house. I have had so many different companies but they did the best, most thoroughly cleaning. My 10 yr old carpet looks great! Aaron did an amazing job. I will definitely use Zerorez again and will recommend to anyone needing…
My carpet was heavily soiled and the did an absolutely fabulous job cleaning both rooms. They were very friendly and professional. He even vacuumed the outdoor common hallway as an added service. Much appreciated.
Brandon took his time and did a fantastic job on my carpets and chair upholstery. I would like him to come back for my next appointment!
Zerorez always provides good service. The technician was excellent. The technician went above and beyond. Thanks !
George cherry came to her house on time. Very polite. Did our two rooms did an excellent job? I would recommend him highly and I'm glad that I picked you guys. Oh and the price was right right into budget
Quick and efficient!
I have been a zero Rez customer for many many years. Robert was my guy and I miss him, but I must say that Jason was incredible. He did a fantastic job and I couldn’t be happier if you want a good professional carpet cleaning, sofa cleaning as well as many other services, I would highly recommend them. Jason was excellent.
Eduardo was amazing! He did a very detailed job on our carpet as well as our hardwood floors! 5 stars!
Service was excellent
Our guy did a fantastic job. This is my second time using them and I'm very happy with them.
Great polite service done in a very reasonable time looking very good just like new
Original phone call I was told I had a 30 day guarantee on my carpet cleaning for any orders as well as an intent to NOT upsell me or surprise me with charges. I told them exactly the issues I needed covered and I was once again assured it would stay close to the original quote. Not only did my $249 quote shoot up…
Eduardo was great!
Always a good experience with Zeroez!
Great Experience. My carpets are beautiful. Thank you.
Jeffrey was especially helpful and determined to remove a tough spot on the carpet.
Always professional and they do such a great job! Highly recommend!
Zerorez always does the best job. We’ve used their carpet cleaning service for over 15 years and are never disappointed. Our tech for the last two jobs, George, shows up on time within the specified window, and calls ahead with his ETA. George is very professional, polite, and friendly, and does great work. Carpets look amazing!
Outstanding service! Sal and Dave are top notch- professional and knowledgeable. My carpets look brand new . They were able to get rid of all of this discoloration I’m very impressed
Could not be more happy with the service and quality especially being that this is now the 4th time I've been requesting their service. Completely satisfied past, present, and future client. People always tell me to be careful because you get what you pay for. In my experience over the years having to do this every…
Scheduling was very easy, communication was great, the carpet looks very good. Great experience.
Great service, very professional and they do a clean job. Andrew was great!
I have used Zeroez for more than 10years, I find them to be a good carpet cleaning firm - but very expensive. I made my annual appt for whole house cleaning on May 6th - I called the Irvine office to book my appt. I made the appt for Saturday 5-29, 1st appt, I have all my furniture moved out to make it easy for…
Good communication- arrived on time. Did an excellent job. Carpet and upholstery looks great.
Sal did an excellent job on my carpets. He worked really hard & achieved results that surpassed those from my last company.
I have used Zerorez since its beginnings as Haines and Cross. Their work has always been exemplary. This time, I had a less experienced tech who, while he did his best, did not do as comprehensive a job as I have had in the past. One quick text and phone call resulted in a manager, Sal, coming to my home the next…
This is the second time I used Julio from Zerorez and he did a fantastic job again! He is both kind and thoughtful and so thorough! He especially gives attention to high traffic areas. Will definitely use again! Also love that Zerorez does not use harsh chemicals.
Maurice did an excellent job! The carpet was cleaned very thoroughly and looked as if it were new. Thanks Mauice!!
The team of Jared and Matthew did an outstanding job! They arrived on time, they were respectful of our home and protected the non-treated areas well!
Great customer service. Quick to setup appointment and great follow up from the rep to remind me of the appointment with an estimated time of arrival
Jason was terrific and did an amazing job. We are very happy & the carpet looks like new.
Will cleaned my carpets for me today. He was polite and worked diligently. He helped me problem solve some challenging pet stains. My carpets look and smell great. I will gladly use ZeroRez’s services again.
Very happy with this company, polite, professional, and did a great job.
Brendan did a fabulous job! He was very efficient and has the best personality. The carpets look fantastic and we will use him for all of our cleaning needs. Thanks again to Brendan!
Brandon was VERY engaging and took the time to do the best job he could.
These guys are the real deal. Excellent service, professional and amazing final result. I have used them before and cant imagine using anyone else to clean my carpets. !!!! You are foolish to use any other carpet clearing service....BOOM !!!
The technician called & arrived at the time he said he would. Protected my walls & floors from carpet cleaning equipment. He did a great job was quick, friendly & professional! Very pleased!
Fantastic service! My tech showed up on time was so professional and did a fantastic job.
Tech was knowledgeable, courteous and friendly.. he called me to give me an eta which was helpful too. Good job all around.. would ask him to come back ..
My technician was sooo nice and my carpet looks great. I highly recommend!
On time service, very courteous and professional. Removed a lot of stains that I honestly didn’t think were gonna come out. Definitely recommend it.
one star is being generous for how overpriced they are , scheduled a cleaning with an estimate prior being around $200 for a room that around 300 square feet without moving any furniture (being just the sides of the bed and walkway with a little patch in the closet) . I couldn’t be on site while it was being done…
I’ve used this company for 15 years and will never stray. They do the best job, in an efficient way and don’t leave your house smelling like an air freshener factory.
We had Zerorez to our home for air duct and carpet cleaning. Outstanding service. Staff for both appointments were professional, kind and thorough.
An A+ experience
Got an old carpet looking fresh and new!
Excellent communication when I had questions. Your tech Henry worked above and beyond to provide excellent service! Thank you!
Jovani Salgado did an amazing job on the carpets!! He was so professional. The service was quick and very efficient! I would highly recommend it
Sal and his team were amazing. Very professional and caring. The carpets look new after the cleaning and treatment. I had urine stains from family pets.
Brandon Andrew’s did an outstanding job that I only want him to do our homes. This is my 3rd time using this company over the years. Highly recommend them. Area rugs look brand new and carpet look great
Marcel does a great job.
Quote was reasonable. Sal did a great job. He let me know he was running a bit late (not much at all, it was within the time window). Carpet looks fantastic. No up charges. Will use again.
Without actually taking the rugs, as far as we can tell, the dirt has left the building :)Thanx and cya next time!
Jeff did an excellent job cleaning our carpet. He was courteous and extremely thorough. Thank you!
Julio was excellent! He was very professional and did an excellent job on our home! We will definitely recommend him and your company! The prompt service was greatly appreciated and our carpets looks so much better now! Thank you!!!
Our technician Will was very professional, well mannered and did a fantastic job. We will request him again to do our carpets in the future!
Brandon was on time, professional and efficient. As always, the service is exceptional. They do a fabulous job on carpets.
I have used Zerorez for years and they never disappoint. The technicians are always professional, on time, and they do a great job, whether it is getting all of the carpets cleaned or just a spot. Would highly recommend them.
Brandon was amazing! He was very professional, knew his stuff, insured that we were communicated with every step of the way and made amazing recommendations for us. Our carpets look fantastic. The company is lucky to have someone so dedicated!
Jarad was excellent! Worked hard/communicated well! Great job!
They always do a great job!
The young man was very professional and pleasant. He did a great job and we are very pleased
I’m very happy with my carpet cleaning experience! I used the chat/AI for scheduling and estimate. It was easy to schedule and easy to use. The first estimate was way too high! But it ended up being reasonable. It was helpful to have the technician see my areas that needed cleaning, to confirm and adjust the…
Zerorez; has been cleaning our floors for years. They came again today and did a great job. They were quick thorough and on time they charged me the price we agreed to before they came so there was no surprises. I highly recommend them.
Sal, our Zerorez representative, is by far the most courteous and conscientious representative a company could ask for. The cleaning job is number one. We have old carpets and they look as close to new as you could get. Our shower too looks so much better. Thank you, Zerorez!
Sal was my tec. He was outstanding. Very professional and very polite. I will definitely. Use him again. I would give him a 10+....
Jason showed up on time and understood the job completely. We Gad two locations to do with the second one having a wool rug. You could tell he was experienced with working with wool. His attitude was outstanding and I would definitely want to work with Jason again in the future!
Jared was knowledgeable and hard working. Rugs are still wet but look good.
Jeff did an amazing job getting out some old and deep stains from the carpet. It looks brand new!
EXCELLENT service today by Jeff with Zerorez!! It’s been a long time since I have had my expectations exceeded!! Jeff wasn’t in a rush to get in and out but did a very thorough job!!! I love the results of our carpet! I will 100% use this company again!!
Rudy did a very fine job! He is efficient and courteous! The carpet looks So good!
Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !
Our Palm Springs property is fresh smelling and clean again, thanks to Jorge Martinez of zerorez. Great job, on time, excellent result.
Our 90s Berber carpet with pet stains always comes out beautiful! Jared did an exceptional job!
Matt did an outstanding job. He was prompt, efficient, and thorough. My carpets and couch cushions look fabulous. Thank you Matt!
Brendan and TJ did an amazing job on my older carpet after the Christmas guests have all left. I have used ZEROREZ for years and always pleased with the results. No residue left behind just water and steam. Give them a try and look for specials.
Francisco was great. The service was speedy, efficient and the tech was professional. Will use again!
The technician that did the work was very nice and did a great job. there was a large spot on my couch that I tried everything to get it out and only made it worse. I used Zerorez in the past and I’ve always been very happy with them.. I would highly recommend Them.
These guys worked a miracle on my 25 year old carpet! Never thought it could look that good again. Very thorough and detailed. The carpet is also much dryer than other services I've used in the past. Excellent job!!
I am so pleased the results are so good and far exceeded my expectations. I didn’t think my carpet would ever look this great I am blown away Thank you Will. You are an A+++ class act.
I’ve been using Zerorez for many years. Sal’s been taking care of my carpet cleaning every time because I wouldn’t trust anyone else. Sal is very professional and thorough. The absolute best!!
Courteous and great customer service. Was extremely carefully with pulling line up staircase. Definitely will use again.
Excellent job! Much better than i ever expected. The tech George was a super worker & very accommodating. Thank tou for a fantastic experience!
This review is a month late but Jason was incredible. My wife and I never felt so comfortable having somebody that we didn't know in our home. He was thorough, understanding and very educated with his services and just in general. I'm requesting him next time and won't schedule a cleaning unless it's him. What an…
Zerorez while an odd name for a carpet cleaners is outstanding. Place looks great. They got a small stain out that has gone unaddressed before. Couldn't be happier. 2 hours in and out!
We Have a fairly new house it was built a year ago. I requested Carpet For three rooms After sharing the holidays with family and friends. The technician seem like he understood, but apparently by the time he was done, maybe 30 minutes later, I took a look at two rooms and realize that part of the floor was not even…
They did a great job on both rooms and couches look new again and I will recommend them and call them again.
Jeff came by and he did a fabulous job. I was so impressed. I’ll be happy to recommend you to anybody that needs any kind of carpet cleaning. Thanks again happy new year.
Guy wA very nice and professional. He came on time and did a great job
Great, professional work Our technician, Eduardo was so kind, professional and did am amazing job I highly recommend zerorez!! You will not be dissatisfied My carpets look new! Thank you!
Great service! Eduardo takes his time and cleans our carpets throughly. He always puts up corner protectors and is extra cautious of not damaging walls or floors!
Will was punctual and super personable! Did a great job!!! Carpets look SO much better! Very reasonable price 👍
Great service, great job
Giovanni was very thorough with his work! My carpets and rugs feel and look like NEW!! This is the 2nd time I have used them and I would use them again!
Brandon arrived on time, he was very efficient, pleasant, and worked hard to remove spots I thought wouldn't come out of my carpet. Well, Brandon got all the spots out! He was respectful of my house & took precautions to protect my stairs and walls, He's a great technician, and takes pride in his work. I have…
Maurice was amazing! So nice and did a great job!! We will definitely be using him again!
I have been using Zerorez to clean my carpets for years. They have always done a fabulous job. Today was no exception. Matt was knowledgeable, professional, and friendly. Setting up an appointment was easy, and Matt called the day of the cleaning to advise me of the exact time he would arrive. And, importantly,…
Jared was our technician and I highly recommend requesting him for customers. He let us know his ETA first thing in the morning and he was even early! He was kind and respectful of our home and very communicative with next steps. He was efficient and thorough!! Highly recommend!
Communicated well, fast and very professional. Did a great job!
Will was very personable and helpful! He listened to my concerns and suggested solutions. He's the best!!! Victoria Thomas
Great work, punctual, and friendly. 10/10 would recommend.
Rudy was very thorough & cleaned our carpet one last time before we replace it next year! Great job!
Mike did a good job except in a place that I showed him needed cleaning. When I called to complain I got the answer that all dog stains don’t come out. I got it out with water. Not happy this time, but have been extremely happy with previous cleaning. It was more expensive than previous cleanings, as well.
On time, great work and very nice guy
Excellent service. Very prompt and thorough cleaning. Carpets look great! Hats off to Mike.
Carpets look great. Thank you.
Murice was on time and excellent work
We have used Zerorez for carpet cleaning for many years. Will was on time, and was so polite and respectful. He did a fabulous job cleaning our carpet and removing stains. Our carpet hasn't looked this good in a long time.
He was very thorough and polite. I will use Zeroez again
Great experience! First time with professional cleaning, and our carpets were in desperate need of some TLC. They turned out fantastic, everything was priced just as quoted, and our service tech, Julio, was super friendly and helpful. Would recommend!
Every year right before the holiday’s, we have Sal come out and clean our carpet going up our stairs, hallway, and bedrooms and he does such a wonderful, thorough and professional job!! Our carpet always looks and feels so clean and fresh once he’s done and we just love Zero Rez and the time and care that Sal puts…
Fransisco was great!
Great work, very professional and pet-friendly. Thank you the carpet look great! Great job Brandon.
Friendly and cleans well. Like that there is no soap residue.
Your tech was very good. Very polite and respectful! He did his job very professionally yet a very good personality as well. Brendon deserves the five stars for doing his job very well plus being a good young man! As a Bonus!
This is the second time I have used them because the first time they did such a good job. Second time they did too.
Kelly was friendly, courteous and efficient. He explained the process, answered my questions, and got the job done handily. Nicely done and an overall pleasant experience. Thanks!
George was very professional and efficient as well as courteous. The work is still wet, but looks good so far.
Getting ready for Turkey day. More important than the Turkey is a clean carpet. Jason did a fabulous job in record time. He was prompt, thorough and had a wonderful demeanor. Zerorez and Jason deserve a 5 star rating.
George arrived on time with a great attitude. He offered to move several pieces of furniture, and got right to work. Our 20 yr. Old carpet looks brand new! Love this company!
Great experience! Brandon got out a stain that other cleaners failed at! Professional and friendly!
Jason did a great job. He was on time, efficient, friendly and quite pleasant. We are very pleased and would highly recommend him.
Oh my gosh! I am no longer embarrassed of my living room carpet! Thank you so much!
Maurice did a very good job and knowledgable. Respectful too. I'm glad that they come right away to clean our carpet due to emergency reasons.
This was a rescheduled cleaning that was due to the prior technician not coming Monday during the arrival window. Today’s person was prompt (and texted to let us know they were on their way). We had already prepped the house for the most part, but he did move one piece of furniture to clean the couch. I was…
My Tech was awesome! He did a great job. Love this Company!
Excellent service! Completed carpet, area rug, and grout cleaning! Very professional, detailed and prompt. Highly recommend!
Zerorez Has been my go to Carpet Cleaning company for at least 20 years. My Service guy, Brandon, came within the time window, extremely courteous and respectful, and the job he did on my carpet was absolutely stunning. I would highly recommend Zerorez For all your carpet and rug cleaning, even high-end rugs.
Geo was the best! Our tile looks brand new. Carpets are clean and spots were removed! Geo was professional and explained everything he was gonna do.
Jason did an awesome job on all of our carpets. I have used Zerorez for many years and will continue. Their service and quality is topnotch!
Really appreciate the service and professionalism.
The tech they sent did an amazing job.
Our experience was great!!! Romero did a fabulous job! Another great cleaning job this time with Rudy Rios. Can't say enough about this company... exceptional employees who do excellent work!!!
Maurice has cleaned our home 2x and he does a wonderful job - very efficient and thorough. Thank you
Zerorez did an amazing job. Really glad I chose them.
The technician will did an excellent job. If I would rate him I would read him a 10 star definitely recommend this company.
He showed up on time after texting me an hour earlier. He explained what he will do and why and how long it will take after seeing the place. The floors came out amazingly clean! Great job!
Julio Castro did a great job and was also just a very nice low key guy that knew his job took care of it without any problems. Thanks
Excellent work, even the oldest stains are gone, great worker, I will use your company next time as well
While the carpet areas were well cleaned, the area rug was not thoroughly cleaned. This fell short of my expectation as last time Zerorez cleaned the area rug it looked almost like new.
Very friendly service! My sofa upholstery, area rug and high traffic stairway look brand new! Thank you!
Very professional thank you
Quality carpet cleaning every time. Very professionals service; easy appointments; on time and trustworthy.
Our technician Marcel is true pro. He is thorough and clean as he works and doesn’t rush the job. He’s been to the house several times and we always have a good experience and get good results.
I highly recommend Zeroez carpet cleaning. It was very easy to schedule an appointment online. The technician, Francisco , arrived on time, and did an excellent job. He was pleasant, efficient and knowledgeable.
Xavier is the man. He is super professional and very nice and did a very thorough job on our carpets and sofa. When you call, ask for him. He is a true southern gentleman and will do a great job.
As always the technician was great and dealt with everthing in a professional manner.
This is our second time using Zerorez and both times we have had the same technician Sal and one of his associates and we couldn’t be more pleased. They are very professional, courteous and knowledgeable about their products they offer. The carpet look brand new and clean as can be. The price has drastically…
Brandon was fantastic. I highly recommend Zerorez for any cleaning you need done. He was fast and efficient and my carpers look brand new
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service from Maurice! I cannot say enough great things about my experience with Zerorez and their incredible service technician, Maurice! From start to finish, he was professional, knowledgeable, and went above and beyond to ensure everything was done perfectly. I was honestly…
Pleased with the prompt arrival and explanation of process. The technician was very professional and respectful of my space.
We have used Zero in our homes and even while renting. It’s the BEST way to clean carpets!!!
Jeff did an outstanding job. Very maticulous and professional. A true gentleman!
Very pleased with the service of my carpets and tile from Zerorez. Alex was very professional, friendly and accommodating. The tile and grout hadn’t been professionally cleaned in 29 years. Much of the grout was darker before treatment. I never expected it to look like new, but after the cleaning it was much…
Maurice did a great job, He was very friendly. I will request him next time I have it done again, thank you.
Zerorez isn't cheap but you get what you pay for. The gentlemen who do the work are very nice and professional and I know my carpets are always clean. Great Job!! It's been a year and as usual I had the carpet cleaned again and the young man, William, was friendly and did a great job.
Everything was great. Brandon was a great technician. Clean, organized and he told me exactly what he was going to do! Did a great job.
Aaron was really great!
Ordering the service and coordinating a date and time was nice and easy and flexible. The rep showed up when they said and the work was done professionally and carpets came out great! Aaron was very personable, polite and clean. Happy all around!
Kind and respectful service person, work was done thoroughly, and pricing was fair
Brandon did an awesome job cleaning my old carpet. I'm very impressed and would definitely recommend this company.
Jared was very courteous & professional, & polite, the carpets& area rug came out Super great! I would definitely recommend him& thus company.
Called for a quote, and then set an appt for one room and a couch. They responded quickly and were very professional
Brandon was very nice and professional. Appreciate his attention to detail. Carpets look great!
Zero Rez is great. They have cleaned the carpets in my commercial office every year now for about 12 years and the carpets still look new, despite heavy traffic. There is no residue so dirt doesn't come right back or build up along the traffic areas. Their technicians are always very professional and go the extra…
Matt was awesome . Great work . Thank you
Excellent job. Tech very knowledgeable and personable! Thank you!!!
Julio was great—friendly, professional, and communicative about the pet stains. He walked through the carpet with me before and after, respected my home, and worked efficiently. Love that Zerorez leaves no residue, and the pet throw-up smell I couldn’t get out on my own is completely gone. Highly recommend!
I’ve used Zerorez for years and have never been disappointed. Alex was my technician this time. He did an amazing job cleaning 2 chairs and 2 rugs. They look new again. Can’t say enough about their guys and their results.
My wife had spilled nail polish and we had given up any hope of removing it. Zerorez took it as a challenge and got it all out! No pressure, on time, respectful and cleaned up after his self. Nowadays, rare quality work.
Branden was the best and took the greatest care of us, our carpet, and our home. He was so attentive to our needs and our specific situation. The company was so easy to work with as well, from securing the scheduled appointment to proactive communication, to following up on our satisfaction.
Brandon, the technician did an excellent job with my two bedrooms. The carpets are light and he removed all the cat stains. I would recommend Brandon for your next carpet cleaning
Cleaned a dirty carpet and step in my second bedroom. Rep showed up on time. Price was fair. Work was professional and efficient, without leaving a mess or creating a disruption in our home. Jason (rep) did a great job!
Great communication, excellent service, hard working and respectful technician! Will absolutely call again!
Great work. Carpet looks very clean. On time and professional
I used Sal originally, about a year and a half ago when I had some construction work done and the workers from that job had some kind of glue that they left all over my carpet in a number of spots. He went to work on that area and knew exactly what to do the previous carpet guy didn't even attempt to get it out. I…
I googled this company for my mom and wow..they did an amazing job, professional-friendly, and very efficient and knowledgeable about what they do. Thanks Zerorez for making lives easier with your services!!!!
Brandon cleaned our carpets and did a amazing job. Nice & Professional.
Brendan was wonderful.
Maurice was on time , friendly and did a good job!
Wow! The carpet and area rug look great. Alex Diaz, the technician, did an amazing and careful job. I will call Zerorez for the next time I need cleaning.
Carpet looked good when Austin left. Hope it stays that way
He did an amazing job! Have used them two or three times now and never disappointed!!!
Today was the seventh Zerorez carpet cleaning for us. George did an excellent job and as always we are very happy with the service Zerorez provides.
Francisco did a great job! 👏
Employee very friendly and thorough
Jeff was great!! Highly recommend ZeroRez
Zerorez never disappoints! Our carpets are beautiful!
Return customer. The hype is real. Price may be a little higher (still competitive) but the end result is worth it. Soft carpet with no after smell, unlike services that clean using detergents. Easy to set an appointment and received quick confirmation and follow up. Matt called with a timeline that morning. He…
I experienced a very successful cleaning of my light beige carpeting upstairs today by Sal. I had asked for him to do the cleaning because I had him come in past years and he is hard working and does an excellent job. He is pleasant to work with and is a great representative of the company, Zerorez. I will continue to use this company in the future.
The service man explained everything very thoroughly, and worked very hard on my carpeting as well as area rugs. He adjusted the price to give me a better one!
We have used ZEROREZ for over 20 years specifically because they do not use any liquid soap, just specially treated water. The result is a cleaner carpet. Francisco is great and carries on the tradition of cleaning our carpet for the next 20 years.
Francisco from Zerorez did a great job. Very thorough and courteous. The carpets look new!
Robert was courteous, helpful and very professional. He worked hard to ensure all of our carpet stains were removed, moved furniture when necessary, and ensured I was happy with his service before he left, which I was. I've used Zerorez for 10+ years and have always been happy with the outcome. Just another update…
Excellent service. Very friendly and professional.
Very good job. Friendly and informative. Definitely recommend. Had them out multiple times. Still top notch
I've used Zero rez for several decades and have always been pleased. Have had several top notch technicians during that time that did my wool carpet perfectly and I request them every time. Great job!
I can't speak for anyone else, but Julio is excellent! He was attentive to the details I made clear were important to me, he was polite and personable, and ultimately did a knock out job. If I could give him an 11 I would! No complaints here.
Carpet in one room was really dirty. He spent a lot of time on it and got it really clean. Great job
Eddy did a great job with our initial cleaning, but we needed our stairs retouched (beige berber carpet). Maurice came out and wow! The stairs look awesome! Highly recommend!
My once very dirty carpets are very clean and beautiful. I will refer others to Zerorez.
I have used Zerorez for years and they always do a terrific job. Big shoutout to the technician, Rudy, who has come to my home multiple times and goes the extra mile to deliver a job well done.
Outstanding job !!! Jeremy took care of my 81 year old mothers carpets like the professional that he is!! She is very happy and will definitely recommend and use Zerorez in the future., Thanks again Jeremy!!
Thank you Julio for doing such a great job cleaning our carpet. You were so helpful and it looks great!! Wish I could give you a 10!!
I specifically requested that any large objects in my office that were not moved beforehand to just be left in place. This was not dobe. In fact one of the large silp trees in the corner of my office was put in its side out in the balcony area. This resulted in a number of leave and braches broken off the tree.…
Great job, on time and quality work!
The carpets were left dirty. I called several times to see if anything could be done and was told someone would call me back and they never did. Disappointed. Would not recommend.
Excellent work done by Francisco - he was fast, careful and courteous. Zerorez is an excellent company. Will use them again.
mARCEL IS THE BEST!
Quick, thorough and professional… discount code applied😉
Tech arrived on time, was very knowledgeable about the carpet and rug he was to clean and decided that the price we were quoted was too high so he contacted the office and the price was reduced. Who does that? Carpets look great.
They are fantastic!!!
Jeff did great!! Thank you for saving our thanksgiving !!
It was easy to schedule for the day I needed. The technician was very professional and nice. He called ahead and arrived on time. The Carpet looks very good! I was, however, not happy that the company does not tell you there is water charge, plus an additional charge for paying by credit card. I arranged this…
Brett was personable & kind. I couldn't be happier!
This is my third time using Zerorez and they do a great job! Josh was friendly and kind!
Technician was courteous, thorough and efficient. My carpet hasn't looked this clean in years!
Sol and his trainee were very professional and so polite and nice to work with. They did a fantastic job with my tile in my entryway and my carpets, my carpets were old with pet stains which look so much better now I couldn’t believe it. I would definitely recommend this company and Sol was top notch !
I have used Zerorez for many years, different homes and will continue to use their services. They always do a great job, are professional and on time or stay in communication if they are not able to be. I would highly recommend them.
Very polite, professional and knowledgeable ! Great job by Thomas !
First of all, Jordan was on time. Secondly she did what was promised. Finally she was friendly and courteous. Thanks so much.
Had a good experience with zerorez overall. Our technician Ramiro was very nice and did a great job on getting our carpet back in shape! Would clean with them again.
Great job
Had a bad coffee stain and they made it disappear. Carpet looks brand new. Will definitely use them again
The living room, stairs and dining room were done in less then and hour, carpet stay very dirty, after the “cleaning” looks like the carpet machine used just brought all the dirt to the surface. A few family member came to look at the carpet because they need carpet cleaning, but after they reviewed the work done,…
Great service, Sal has been doing our carpets for years!!!
Excellent cleaning...looks new! Thank you@
Also had kitchen and bathroom tile grout cleaned, which is now lovely. Technician was very pleasant and professional.
The carpet is beautiful and clean . I’ve used several carpet Cleaners and they way over charge and stains came right back I would recommend zero carpet cleaners Especially if you have dogs.Great Job
Rudy was great! On time and did a wonderful job. We really appreciated his hard work
Sal and team is so fantastic, responsive and thorough and we so appreciate your awesome services! Thank you!!
Great technician that was thorough and efficient. Cleaned the carpet beautifully and didn’t waste any time. Great technician great company. I have used them a few times before, and will continue to use them. I highly recommend them.
They show up on time, very clean and friendly and do an excellent job.. They got out stains we have been trying to get out of years! My was was really impressed at how amazingly clean the entire house looked.. Definitely recommended using them again. For Tile, hardwood and carpet!!!!!! Can't say enough great…
Julio was very professional and polite. He answered all of our questions and was in and out in an hour!! Carpets looks great and smell clean. Thanks so much!!
Looks and smells good. Will see how
Jeremy was a total professional. He was on time, enthusiastic & cleaned our carpet & area rugs like a champ! Stains I thought were there forever are gone! The carpet is back to its original color! And the no chemicals/soap/residue is always a plus. Zerorez will definitely our carpet cleaner from now on.
Brandon did an amazing job on our 2 story 4 bedroom home. He was very polite and efficiant. I always enjoy the way our house feels after your company has paid a visit.
Trevor was great. He called before arriving, got here on time and did an excellent job. The carpet looks brand new. I'm very pleased with the quality and the price wasn't out of the world.
It was very easy to get an appointment with them! They were out within a couple days. Jeremy was great he was so kind and professional, he did such a good job! We will definitely be using the service again!
Always a fantastic job. Carpets look beautiful even though they are almost 10 years old! No problem recurring stains! Froy does a wonderful job fast and efficient. Thank you ZEROREZ
Carpets look new again!
Professional, on time and the carpet and couch look new again!
They were very efficient from beginning to end. It all looks great! They just left the floor very wet which he worked on after i mentioned it. Feels so good to have it all clean!
On time. Ben was excellent and knowledgeable. Carpets look new new and they are more than 20 years old! Got out stains I didn’t think would come out. Will definitely use them again!
Our technician was right on time, friendly, and very thorough. Carpets and stairs look good. No chemical smells left over. Done in 1-1/2 hrs.
This was by far the best carpet cleaning experience I’ve had. I will definitely be recommending them to family and friends. Jeremy was a wonderful tech and did a fantastic job. He even got rid of an old candle wax stain! 10/10 recommend.
Technician was very polite and professional. I will be requesting him next year and to friends who will use ZEROREZ
Tom is the man! I rate him a 20 out of 10. Seriously! He is that good!!! Whatever tech Zerorez uses worked perfectly for me. I was going to just change to wood floor but decided to give it a try and voila! I actually used another company not too long ago and had Zerorez on my list. I am not sure why I didn't call…
Did not clean two dirty spots on middle of floor. Clearly visible.
Best quality of carpet cleaner ever for my home! Highly recommend and nice to finally find a carpet cleaner that makes a difference and leaves the carpet soft. Tom was friendly and took his time doing a great job!
Ben is professional, knowledgeable, efficient and did a great job. I would definitely recommend Zero Rez and Ben for carpet cleaning.
Chris was awesome and friendly
Bad stains removed. Technician was the best I have ever used
Very nice and professional
The man did a great job. I’m very satisfied.
Zerorez does an amazing job! I love their work and the carpet looks brand new when they're finished!
10/10. Good service. Pet smells and stains were gone when finished.
I have used zerorez for many years. They aren't the least expensive, but they do an excellent job and leaves the carpets very soft. I have to find out if they service Nevada since I have now moved out of California.
Eduardo was professional and friendly and explained the cleaning process. He cleaned carpeted stairs and an area rug. Both look great and there was no chemical smell because they don’t use them. I will be calling again.
Great guy, Sal did excellent job. Carpet was very dirty and it looks like new!
Wonderful job
Service tech Matt arrived on time, with a great attitude and ready to get to work. He was thorough and took pride in his efforts - a scarce commodity these days! So happy with my clean carpets! I’m already on the calendar for next year and will request Matt! Thank you for terrific service.
Great results
Friendly and efficient. Driver was on time and completed the cleaning on time. My carpets were really dirty and I’m amazed at how clean he got them. Highly recommended
Sal came right on time was very professional with both my grandma and myself. He explained to us exactly what was going to be done and what needed service and what didn’t. Over all We are super happy with the service and are delighted to recommend this company to anyone. Thanks again Sal!
ZeroRez is our only choice for carpet cleaning. They are professional and do an excellent job.
Thanks again Zerorez for being on time and being efficient. Can't go upstairs yet to check on the work but the stairs, downstairs bedroom and area rug look great. Hopefully you will get some more spot cleaner available for sale soon.
The tech , Eduado V. , was very professional. He used blankets to protect downstairs floor. And plastic corner guards to protect furniture. They bring there own water in their vehicle. He did not try to sell other cost. Except offered a carpet protection. I declined. I had received a printed quote from the company…
All I can say is, "wow!" It is a rare occasion when I can say that I am impressed with the level of quality that organizations offer these days. That said, Zerorez far surpassed my expectations for a carpet cleaning service. The service technician, Alex, was highly professional and communicative and did a fabulous…
Used them every year and never thought about having anyone else do my carpets. It’s everything you’d want efficient on time and through. Now using Sal .. Five Stars
They were quick and clean
Great company. Affordable, on time, and great job!
I was very pleased with the job that Brandon did today. Very professional. He explained what he was going to do and the products that would be used. My carpet is old, and the job performed today was beyond my expectations. I will definitely refer Zero rez to my family and friends.
Fantastic service! Clean, professional, respectful and thorough! Highly recommend!!!!
Marcel did a great job cleaning my >10 year old carpet! Very thorough and professional. The difference before and after blew me away! Would definitely recommend ZeroRez to anyone wanting a safe and reliable carpet cleaning service.
Jordan was on time efficient and very courteous and I was very pleased with the job. Would not hesitate to recommend to my friends.
I was very disappointed. There are areas of the carpet that did not come as clean as expected and are not high traffic areas. The technician, Matt H, was very good. He explained the Alkaline water cleaning process and was very careful with his hoses. He worked very hard cleaning the carpet. I think the Berber…
Sal was quick and knowledgeable, our carpets have never looked better. We will always recommend Zerorez
The technician was on time, courteous and careful. The carpets look great!
Absolutely AMAZING! My realtor told me we should replace carpet before selling. Zerorez came out and cleaned. They look BRAND NEW!!!
Ramiro did an outstanding job of cleaning a very dirty office carpet and stairway. We are more than happy with his work and his pleasant attitude.
The service was pretty standard.The person who answered the phone was professional and polity. The person that came to provide the service was moody and irritated. There is room for improvement.
Excellent job as always. Sal was so kind and helpful and he did the best job ever!!
Zerorez has been our go-to carpet cleaner for years. Austin, our technician, is professional, thorough, quick, and nice! Our carpets always look new when he leaves (and he’s cleaning carpets loved by three dogs). I highly recommend Zerorez.
Carpet looks great
Amazing services!! Very knowledge! Sal is the best along with Julio. Stains in master bedroom that have been in carpet fir years were removed completely. Very happy with everything they did
We have four dogs and after carpet cleaning our carpets look brand new and smell so fresh! Matt did an excellent job on our large sectional sofa. He is very knowledgeable, polite and friendly.
The company responded to my inquiry and appointment scheduling promptly. They sent reminders and notifications that the employee was on his way. The employee was kind, polite, respectful, and a fast worker. I would hire the company, again.
Trevor arrived on time and did a great job pretreating and cleaning my carpet. The smell of my carpet before cleaning was pretty bad. I have been adopting dogs who seem to think that they can pee anywhere they want! The smell is gone, thank goodness! I’m very happy with the service.
The technician was friendly, professional and did a great job. My years old carpet looks like new
Very professional. Called when en route, thorough job and carpet looked like new when he left. Would definitely use them again.
Great job as always. Zerorez is the best. All the pet stains and dirt are gone! Thank you 😊
On time and professional. And clean carpets look beautiful!
Easy to make an appointment, the technician was on time and very friendly and helpful.
My whole experience from scheduling the appointment to job completion was excellent. Jorge was on time, professional and he did a great job cleaning the tiles and our carpeted areas. We have used Zerorez in the past and will definitely use their services again.
Thomas did a fine job on our carpets. He was on time and worked quickly and efficiently. Carpets look great!
We we very pleased with the professionalism and promptness. Brett was thorough in cleaning our carpet.
Very professional start to finish! Easy online scheduling. Service was on time, carefully performed and great results!.
Service was excellent and timely! Will definitely use them again!
It was fast, efficient and affordable. Matt was very personable.
We are so happy we went with Zerorez! I normally go with Stanley Steamer & I’m always disappointed. We were in the path of the coastal fire so our rugs, carpet & sofa smelled like smoke so I needed someone to come clean them. Brett came first thing & he was so nice and did such a great job. My carpets, rugs & sofa…
Ben contacted me requesting to arrive early. Listened to my concerns and went to work. Moved small furniture as needed. Got unknown stains out of a rental house carpet. The carpets look great. Not my first experience with Zerorez and not my last. Good work, timely, courteous, reasonable price. What more does a consumer look for?
Quick response to set appointment, confirmed my appointment and technician called 30 minutes before arrival. Appreciate their thoroughness and love every technician who have come over the years! Loyal customer
Quick. Efficient. Professional. Three reasons Zerorez Irvine get my business.
Ben was awesome! He was on time, just left and my house smells very fresh. The carpets look better than they have ever looked. I'll be booking again.
Eduardo was efficient, careful, thorough, and pleasant.
Ben our service guy did a great job and was very thorough, quick and personable. Rates I felt were a little high though.
The gentleman cleaning the carpet was very professional, timely and did a great job…. Thank you!
The technician was prompt and friendly. He made sure I was completely satisfied before leaving.
Excellent job! We love this company! Worth the money! Very Profesional and knowledgeable! Mr Marcel C. Was Excellent! We appreciate his time and expertise!
This is the second time I have used Zerorez. I was very please after the first time. The technicians were prompt, professional and knowledgeable about their cleaning process. I would recommend them to my friends for thorough carpet cleaning.
Marcel was very professional, taught me a lot about carpet cleaning and did a fantastic job!
As always Zerorez did an outstanding job. My rugs look & smell beautiful. I highly recommend Zerorez!
Ramiro was amazing. On time, courteous and did a thorough job. Would highly recommend!
They did a great job with cleaning my carpet. They were friendly and polite. He even got a spot in my bedroom for me. I only had them clean a few areas. Great service! Totally recommend!!! Thanks guys!
Chris the technician was prompt, courteous and professional. Called me approximately 10 minutes before arrival to let me know he was on his way. He came in looked around and got right to work. My carpets look great and I am a very satisfied customer. Will be using them again and highly recommend.
Austin was friendly & professional
He did an amazing job! Definitely our guy to call from here on out!👌🏾👌🏾
I hate leaving bad reviews, but also feel when a company doesn't follow through on what they promise, I should say something to for-worn others. I paid $308 (before tip) to have one room, one small hall and 15 stairs cleaned. That's a pretty hefty price considering the size of the area to be cleaned, however, I was…
Raul does such a great job! I am so pleased.
They called half hour prior to arriving. Very efficient and friendly techs. I've used them before and will again.
Our carpet has never looked so good! A neighbor had recommended Zerorez, telling me they were fabulous. And I couldn’t agree more. The last time we had the carpet cleaned, which was by a different company, they basically said the carpet was too old to get clean and that I just needed to re-carpet. However, I’ve got…
My experience was excellent! I had pet stain and odor problems in 1 room and Brandon assessed and dealt with them perfectly. The fact that they use green methods to clean really pleased me as well. I will absolutely use Zerorez again.
Carpet cleaning was good. But there was a delay with Van not being able to function properly. And it took an extra 40min. But otherwise it was fine overall
I am very happy with the man who cleaned my carpet. He was early which was great. He did a very good job. He was a very kind gentelman.
Will be using their services again!
Hi, Sal & Alex came out to clean my carpets. It was truly refreshing and a pleasure to interact with professional, polite and responsible young men. Unfortunately, this is too rare. It’s never fun to have strangers in your home. However, I can truly say they did an amazing job! My carpets look great and they were…
My service guy was Brett. He called prior to let me know what time he would be here and he was on time. He was very professional and did a great job. I had some bad pet stains that look a hundred percent better. In addition, he was very nice and personable.
Arrived on time. Very courteous. Did a great job.
They called ahead with ETA, explained there service plan and offered deals and tips for future services
Excellent, friendly service
It had been many years since having the carpet cleaned so we were doubtful about how clean ZeroRes could get it. We were stunned at how good it looked! Sal was professional and very friendly, and he even cleaned 3 area rugs for us which turned out fantastic! We highly recommend ZeroRes!
Ramiro was great 👍 on time and the carpet looks like new….my 🐩 loved that carpet but no more
Zerorez was on time, courteous and thorough - the carpets look new - he did an excellent job.
I've used these guys for years. They do a really great job. The only time I had an issue they came right out to take care of it. In 15 years I've used other services because of a coupon etc. I always go right back to Zerorez! Clean, clean carpet is what I want, and what I get from them.
Brett was my technician. He was fantastic. I will be using the service again and definitely will request Brett. Carpets look wonderful and smell so good! Thanks
Zero rez was wonderful!! Loved their quality service!! Austin was terrific!! So was Sal! 3/11/22
Love Zerorez! Have used them for years and will never go back to ordinary carpet cleaning! Technicians are the best!! Very prompt, efficient and thorough!
Very professional! And great customer service. They did a great job I will use again 😊
Jacob was very friendly, meticulous in his work and explained the bill to us. I highly recommend Jacob and this company. Another key point—-there is 0 chemical smell.
Austin did a great job! Professional on time. Thanks!
Always wonderful experience from start to finish! We had same tech come out for second time and we absolutely adore him. He is very professional, kind and knowledgeable. Will continue to use services.
Fast and clean
Amazing quality and service!
Our carpet installer recommended ZeroRez because we were interested in using a service that was Eco friendly not just for the environment but for our pets too. We are very very pleased with the results of the carpet cleaning. The carpet dried rather quickly, odor free, spotless and not stiff to the touch. The…
Trevor was a Helpful, Transparent and Very Informative Technician. He answered all our questions with a Straightforward Attitude. We would recommend Him to our Friends and Family!
This was my second time using Zerorez and I am very impressed. My carpet looks like it is new again! Very professional in every way. I highly recommend Zerorez. I’ll use them again in a few weeks to clean my tile floor. They’ve earned my trust and are now my go to company for professional floor cleaning!
I have been a loyal Zerorez customer for years. They always leave my carpets looking good as new! Not only do they get rid of dirt and stains, but they also bring back the colors in a vibrant way and make them look much happier about being part of my household!
Andrew LaSarge was amazing! He didn’t mind the craziness upon arrival (we have doggies and they love company) he was polite, professional and he got the job done quickly. our carpets looks amazing! We will be requesting Andrew to come clean our 2nd home. We will be recommending this company/Andrew to friends and family.
Very professional, timely expert service provided.
Professional, efficient and friendly carpet cleaning
Top quality, reliable and responsive.
Gabriel Is very professional and does a wonderful job couldn’t ask for anyone better I always ask for him
Excellent service and cleaning Ramiro did an efficient job on our carpet with a friendly approach… Now, the area looks great and perfectly clean. We will see again Zerorez in the future! .
Ramiro went above & beyond to make my experience an excellent one! The results were wonderful and I couldn’t be happier with the outcome. I especially appreciate the care they took to bring their own water for cleaning … the process was efficient and required little, if any, effort on my part. I will definitely be using them again!
Excellent & Professional service rendered by their Technician Eric. He was very polite and just a joy to deal with. He made great recommendations to enhance a positive experience. Thank you Eric.
Brett called me letting me know he was on his way. When he arrived, we walked through the areas that needed attention and answered any questions I had. He was quick and when he finished, informed me to let me perform a final review of his work. The work was phenomenal and he did a great job getting all the areas…
Very good service - carpets look great! Will call again - did a great job on stains and on the stairs Thank you
Great quick service- made the carpet look 1000% better!
Always very happy with the professional service-always goes above and beyond.
Excellent work! Ramiro was very professional and provided great customer service.
Super efficient and professional! Very friendly technician and extra helpful. Carpets dried beautifully in hours and no odors. Highly recommend!
Excellent service, wonderful technicians, lovely finished product. My go-to company for carpet cleaning
I am a return customer and again impressed with the results of their process. Alex called with a accurate ETA. He and Trevor (?) were respectful of my anxious dog. Also, the process was swift and thorough. I rate their work a 12 on the scale of 1-10 . Alex is a very good trainer and Trevor (?) Is a quick…
Ray did a great gob! Very professional, hard working and knowledgeable in is line of work. We will be using this company in the future.
Excellent service, Technician Ray was very courteous, friendly and knowledgeable. He explained the process and kept me informed throughout the service. Carpets look great. Ray was COVID compliant.
The Zerorez serviceman was punctual, professional, and did a great job of cleaning our carpets quickly & efficiently. Our carpets look terrific!
Jake was very courteous and professional. Left a beautiful clean carpet and I was super satisfied! Thanks!
Alex was on-time, professional and did a great job. I would recommend Zerorez to anyone needed carpet or limestone flooring cleaned.
The technician was professional and a great communicator. He did a fabulous job on the carpet and explained everything thoroughly. I love the process using no soap or chemicals. The carpet looks like new. This will be my go to carpet and upholstery cleaner!
Great service 👌🏾
Ben and Trevor were professional, explained everything well and had actually called to say they could be early, if that was ok. Absolutely! Everything was left neat and clean and with instructions as to drying time and walking on the freshly cleaned carpet. I had used Zerorez in the Bay Area and was glad to see they…
Ben and Trevor were awesome! My carpets and sofa look fabulous and I couldn’t be happier.
Amazing job by Alex. I didn’t think the carpet could get so clean.😀
Chris our technician had a great attitude. He arrived before our time slot we were given. Which was definitely appreciated this will be a company we will be using for sure moving forward.
Very professional and polite technician. Admin contact was efficient and accommodating. They utilize email for scheduling and confirmations. I had to reschedule once with no problems. I would recommend them and use them again myself. No need to look for anyone better.
Romano did an amazing job in our office. He cleaned numerous offices and was able to work on a tight schedule conflict that came up. Thank you!
Ben and Trevor showed up exactly as promised. Did a great job in no time. Carpets are clean and spotless. Highly recommend their services. Two thumbs up
Froi came from ZeroRez to clean our carpet and was respectful, polite, and did a great job. He finished the whole house in a reasonable amount of time. It looked and smelled so clean. I would definitely recommend this company.
Excellent service, especially for pet owners.
Brett unfortunately could not remove the stain from the overflow water from the bathroom. Had to call you guys again. Matt was professional and was able to remove the water stain. Great job Matt!!
Excellent service—from the first phone call to the technician who performed the service. Super happy with how the carpet looks.
Excellent guy, Sergio. Took his time and really prepared. Did a good job!
I am ALWAYS very happy with the results after Zerorez has cleaned my carpets. The technician is ALWAYS knowledgable and friendly. I had a particularly problematic situation after our recent rains and Zerorez did a GREAT job at restoring my carpets. Thank you so much.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |
