Zerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for general carpet cleaning
Clear ✕All 1,328 Google reviews tagged “General carpet cleaning” · showing 120
Great service! The carpet technician showed up on time and was very professional. I’ve had multiple very disappointing carpet cleaning services that did a horrible job. The technician came in did a great job in a timely manner with no issues. No, super wet carpet or water leaking all over my hardwood floors…
Zerorez sent out a different technician today to reclean our carpet and tile. The job was exceptional. We will definitely use Zerorez next time.
Julio did a great job for cleaning our carpet and ceramic tiles. I’m happy that the old and tough stains were removed this time. I would recommend Zerorez to anyone.
Our two guys were so friendly, hospitable and did really great work. They were very communicative and hard-working.
Excellent service. Sal and his apprentice were wonderful. My carpet looks like new!
Have been using Zerorez exclusively for 6 years and their techs and results are always top notch. Jack was our tech yesterday and was absolutely phenomenal. His attention to detail and outstanding service was over the top. He is personable, respectful, courteous and showed complete pride in his work. Will be asking for him again. Highly recommend!
Technician was respectful and apologetic for coming later than I was expecting. He did a good job on the carpet. I would use this company again.
Technician was prompt, friendly, informative, and did a great job!
Jared C. with Zerorez absolutely blew away my expectations. He just cleaned my two-story home in Corona, and I couldn’t be happier with the entire experience. From the moment he arrived, Jared was professional, on time, clean, friendly, and extremely easy to work with. He took the time to explain the entire…
great experience - very professional, on time, explained the details of the cleaning service, excellent all around service. Jared was outstanding and a pleasure to work with. I would rate my satisfaction as A++.
Our carpet technician was both professional and efficient. He did an excellent job in less time than l had expected. And he expressed care and concern for my kitty during the process.
Sal was great. He explained everything then went about his work. Our carpet is beautiful and upholstery was a bit of a challenge and he can thru and did a great job.
Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.
Jack did a very thorough job cleaning my carpets he went over and beyond and he was very pleasant to talk to. Thanks
They were very nice and answered any questions I had. I would use them again in the future and recommend them.
I have used ZeroRez on several occasions and they always show up on time. Their professional staff and top-of-the-line cleaning equipment guarantees you get exceptional results.
This is the second time we had Zerorez to my sisters’ apartment to clean her carpets. The first time was great, so we booked them again and they did not disappoint. Jack was our technician, and he called 30 mins before arriving, arrived on time when he said he would arrive, was super friendly and kind, and he did a…
Great service
The technician was very professional, and the carpets came out beautifully
Jeff was excellent, he explained the cleaning of the carpets for the day and came right at 8am for his 8-11am apt window! Will use Zerorez again.
Andrew did a beautiful job On time, very courteous. On an additional days service Sal also did am outstanding job on my carpets today probably the best ever.
Brandon did a beautiful job! our stairs, sofa and ottoman look fantastic!
William did a thorough job with the carpets--very polite and professional! Great service--thank you!
Maurice always does a great job!
Rudy was very professional and did a fabulous job on the carpets. The house looks and smells so good.
Great tech, great work.
Very satisfied with the results. We have a sand beige carpet and the carpet was dirty and spotted from heavy traffic. The technician Francisco was very professional, knowledgeable and friendly. I would highly recommend this company. BTW it was one normal size living room.
The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…
This company is unreliable they stood us up Friday July 31st, 2026 and Saturday August 1st, 2026 and they didn't bother to call us to say they were not coming. Please save yourselves and choose another company that's what we did. Maria & George S.
I have used Zerorez a couple times and the treatment given to my carpet has always been amazing. It looks like new and walking on the carpet with white socks proves that all dirt and residue is gone. This is the very best cleaning I have ever received. Maurice and Jesse were fabulous, considerate, and very…
We recently had carpets cleaned by Zerorez and it was our second time using them since they did an awesome job last time. Our technician Brandon did an excellent getting rid of traces from a recent coffee spill as well as some light greying spots where our furry baby tends to sleep even though his bed if 2 feet…
Very happy with the cleaning job by Brandon at Zerorez. He got our white sofa really clean and also did a great job on our dining room chairs and stair runner.
Was very thorough, didnt try to upsell me in anyway. Tech was great, helpful and dud amazing job
Zerorez employees are great. I’ve used zerorez for over 25 years
The tech, Maurice, was on time and he did a great job. He knows all about carpet and he gave us some good advice about how to care for it. Very pleasant experience.
Very good job. My tile floors look like new and the carpet also looks new (white). Good system and very professional service.
Technician was very courteous and efficient. Went right to work. Did a very fine job.
Our technician was prompt, extremely neat and did an excellent job. I would absolutely use zerorez again.
Service was great!! George was on time, professional, and worked extra hard to get out tough stains. We will definitely be using his services again.
Brandon’s service was fantastic. He arrived on time and meticulously addressed all areas of the carpet. They look great - they were very dirty. I appreciated his explanations of the pet friendly supplies he used. Zevorex is truly an environmentally oriented company. I highly recommend Zevorex.
Marcel is the Greatest! He is very knowledgeable and thorough in his work. I wouldn’t trust anyone other than him. He is careful to protect my house and puts forth the extra effort to assure we are happy with the end results. Kudos to your Super technician Marcel!!!
David did a great job and very personable guy and explained all the costs
Very professional and courteous. Worked quickly and efficiently. Reviewed areas of concern. My carpet looks like brand new. I have used other companies but Zerorez is far superior than the rest.
Carpet look kind of clean. Seemed like a rush job. Our head board looks awful. We paid extra for urine deodorize and it didn’t work.
Great experience with Zerorez - They are very professional both office staff (Rachel) and carpet master (Brenden). Brenden, who was very polite and personable called prior to arriving and was right on time. Service job was exactly as quoted! I will use Zerorez again!
Maurice was very professional and did an amazing job cleaning my carpets. They look new again. Will definitely use Zerorez again!
Jeff was prompt, polite and very thorough! He did above and beyond. We were very pleased 🤩
Zerorez is an excellent company. Francisco was on time, very knowledgeable, respectful, and very thorough at his job. He went out if his way to protect walls, flooring, and furniture as he moved through the house. We will definately use Zerorez again!
Zeroez again did a fabulous job cleaning our carpet. Such nice technicians, attention to detail, showed up on time, and our carpets look fabulous! We have been using them for over 25 years, and they never disappoint!
Jason (Jay) was very polite, professional and kind. He did an excellent job on the carpets and I hope to have him back when I need my next cleaning.
Aaron came on time and did a professional job with my staircase carpet. He also offered to add an extra stain preventer to help prevent stains too quickly. Thank you!
Zerorez again proved what an outstanding company they are!! They are true professionals and my carpet looks brand new. Diane Reel
I have used zerorez for more than 10 years. They are the best! Our recent tech was Daniel, professional, polite and did a fantastic job!
Will did an amazing job! Love the communication and the service was spot on! Gonna call back within 6 months just because of Will!
Great knowledgeable tech
Pleasantly surprised with the quality of the service and end product. Amazing !
I highly recommend Xerorex. This is the best cleaning service I have ever had at my house. I have had so many different companies but they did the best, most thoroughly cleaning. My 10 yr old carpet looks great! Aaron did an amazing job. I will definitely use Zerorez again and will recommend to anyone needing…
My carpet was heavily soiled and the did an absolutely fabulous job cleaning both rooms. They were very friendly and professional. He even vacuumed the outdoor common hallway as an added service. Much appreciated.
Brandon took his time and did a fantastic job on my carpets and chair upholstery. I would like him to come back for my next appointment!
Zerorez always provides good service. The technician was excellent. The technician went above and beyond. Thanks !
George cherry came to her house on time. Very polite. Did our two rooms did an excellent job? I would recommend him highly and I'm glad that I picked you guys. Oh and the price was right right into budget
Quick and efficient!
I have been a zero Rez customer for many many years. Robert was my guy and I miss him, but I must say that Jason was incredible. He did a fantastic job and I couldn’t be happier if you want a good professional carpet cleaning, sofa cleaning as well as many other services, I would highly recommend them. Jason was excellent.
Eduardo was amazing! He did a very detailed job on our carpet as well as our hardwood floors! 5 stars!
Service was excellent
Our guy did a fantastic job. This is my second time using them and I'm very happy with them.
Great polite service done in a very reasonable time looking very good just like new
Original phone call I was told I had a 30 day guarantee on my carpet cleaning for any orders as well as an intent to NOT upsell me or surprise me with charges. I told them exactly the issues I needed covered and I was once again assured it would stay close to the original quote. Not only did my $249 quote shoot up…
Eduardo was great!
Always a good experience with Zeroez!
Great Experience. My carpets are beautiful. Thank you.
Jeffrey was especially helpful and determined to remove a tough spot on the carpet.
Always professional and they do such a great job! Highly recommend!
Zerorez always does the best job. We’ve used their carpet cleaning service for over 15 years and are never disappointed. Our tech for the last two jobs, George, shows up on time within the specified window, and calls ahead with his ETA. George is very professional, polite, and friendly, and does great work. Carpets look amazing!
Outstanding service! Sal and Dave are top notch- professional and knowledgeable. My carpets look brand new . They were able to get rid of all of this discoloration I’m very impressed
Could not be more happy with the service and quality especially being that this is now the 4th time I've been requesting their service. Completely satisfied past, present, and future client. People always tell me to be careful because you get what you pay for. In my experience over the years having to do this every…
Scheduling was very easy, communication was great, the carpet looks very good. Great experience.
Great service, very professional and they do a clean job. Andrew was great!
I have used Zeroez for more than 10years, I find them to be a good carpet cleaning firm - but very expensive. I made my annual appt for whole house cleaning on May 6th - I called the Irvine office to book my appt. I made the appt for Saturday 5-29, 1st appt, I have all my furniture moved out to make it easy for…
Good communication- arrived on time. Did an excellent job. Carpet and upholstery looks great.
Sal did an excellent job on my carpets. He worked really hard & achieved results that surpassed those from my last company.
I have used Zerorez since its beginnings as Haines and Cross. Their work has always been exemplary. This time, I had a less experienced tech who, while he did his best, did not do as comprehensive a job as I have had in the past. One quick text and phone call resulted in a manager, Sal, coming to my home the next…
This is the second time I used Julio from Zerorez and he did a fantastic job again! He is both kind and thoughtful and so thorough! He especially gives attention to high traffic areas. Will definitely use again! Also love that Zerorez does not use harsh chemicals.
Maurice did an excellent job! The carpet was cleaned very thoroughly and looked as if it were new. Thanks Mauice!!
The team of Jared and Matthew did an outstanding job! They arrived on time, they were respectful of our home and protected the non-treated areas well!
Great customer service. Quick to setup appointment and great follow up from the rep to remind me of the appointment with an estimated time of arrival
Jason was terrific and did an amazing job. We are very happy & the carpet looks like new.
Will cleaned my carpets for me today. He was polite and worked diligently. He helped me problem solve some challenging pet stains. My carpets look and smell great. I will gladly use ZeroRez’s services again.
Very happy with this company, polite, professional, and did a great job.
Brendan did a fabulous job! He was very efficient and has the best personality. The carpets look fantastic and we will use him for all of our cleaning needs. Thanks again to Brendan!
Brandon was VERY engaging and took the time to do the best job he could.
These guys are the real deal. Excellent service, professional and amazing final result. I have used them before and cant imagine using anyone else to clean my carpets. !!!! You are foolish to use any other carpet clearing service....BOOM !!!
The technician called & arrived at the time he said he would. Protected my walls & floors from carpet cleaning equipment. He did a great job was quick, friendly & professional! Very pleased!
Fantastic service! My tech showed up on time was so professional and did a fantastic job.
Tech was knowledgeable, courteous and friendly.. he called me to give me an eta which was helpful too. Good job all around.. would ask him to come back ..
My technician was sooo nice and my carpet looks great. I highly recommend!
On time service, very courteous and professional. Removed a lot of stains that I honestly didn’t think were gonna come out. Definitely recommend it.
one star is being generous for how overpriced they are , scheduled a cleaning with an estimate prior being around $200 for a room that around 300 square feet without moving any furniture (being just the sides of the bed and walkway with a little patch in the closet) . I couldn’t be on site while it was being done…
I’ve used this company for 15 years and will never stray. They do the best job, in an efficient way and don’t leave your house smelling like an air freshener factory.
We had Zerorez to our home for air duct and carpet cleaning. Outstanding service. Staff for both appointments were professional, kind and thorough.
An A+ experience
Got an old carpet looking fresh and new!
Excellent communication when I had questions. Your tech Henry worked above and beyond to provide excellent service! Thank you!
Jovani Salgado did an amazing job on the carpets!! He was so professional. The service was quick and very efficient! I would highly recommend it
Sal and his team were amazing. Very professional and caring. The carpets look new after the cleaning and treatment. I had urine stains from family pets.
Brandon Andrew’s did an outstanding job that I only want him to do our homes. This is my 3rd time using this company over the years. Highly recommend them. Area rugs look brand new and carpet look great
Marcel does a great job.
Quote was reasonable. Sal did a great job. He let me know he was running a bit late (not much at all, it was within the time window). Carpet looks fantastic. No up charges. Will use again.
Without actually taking the rugs, as far as we can tell, the dirt has left the building :)Thanx and cya next time!
Jeff did an excellent job cleaning our carpet. He was courteous and extremely thorough. Thank you!
Julio was excellent! He was very professional and did an excellent job on our home! We will definitely recommend him and your company! The prompt service was greatly appreciated and our carpets looks so much better now! Thank you!!!
Our technician Will was very professional, well mannered and did a fantastic job. We will request him again to do our carpets in the future!
Brandon was on time, professional and efficient. As always, the service is exceptional. They do a fabulous job on carpets.
I have used Zerorez for years and they never disappoint. The technicians are always professional, on time, and they do a great job, whether it is getting all of the carpets cleaned or just a spot. Would highly recommend them.
Brandon was amazing! He was very professional, knew his stuff, insured that we were communicated with every step of the way and made amazing recommendations for us. Our carpets look fantastic. The company is lucky to have someone so dedicated!
Jarad was excellent! Worked hard/communicated well! Great job!
They always do a great job!
The young man was very professional and pleasant. He did a great job and we are very pleased
I’m very happy with my carpet cleaning experience! I used the chat/AI for scheduling and estimate. It was easy to schedule and easy to use. The first estimate was way too high! But it ended up being reasonable. It was helpful to have the technician see my areas that needed cleaning, to confirm and adjust the…
Zerorez; has been cleaning our floors for years. They came again today and did a great job. They were quick thorough and on time they charged me the price we agreed to before they came so there was no surprises. I highly recommend them.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |





