Experts Reviews · Company report
Zerorez logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Zerorez

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez is better than 88% of carpet cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez is better than 88% of carpet cleaning.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez is better than 5% of carpet cleaning.F
5

Reviews for your job

Customers hired Zerorez for 8 kinds of job.

Zerorez for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.433
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$366
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 167
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 433 Google reviews tagged “Pet stain & odor removal” · showing 60

Tempe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.

Paid $100–150Great priceGeneral carpet cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
JoeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

I have used Zeroez for more than 10years, I find them to be a good carpet cleaning firm - but very expensive. I made my annual appt for whole house cleaning on May 6th - I called the Irvine office to book my appt. I made the appt for Saturday 5-29, 1st appt, I have all my furniture moved out to make it easy for…

General carpet cleaningPet stain & odor removal− Responsiveness
Liz9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★

Rudy was very thorough; he takes pride in his work. The only complaint is that the person who scheduled the appointment by phone gave him the wrong address, and I had asked for a specific technician, but it wasn't followed through on. Luckily, Rudy was terrific, so there are no hard feelings about the scheduling mistakes.

Paid $500+Reasonable priceArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Elyse8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My once very dirty carpets are very clean and beautiful. I will refer others to Zerorez.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MarinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

mARCEL IS THE BEST!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are fantastic!!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jeremy was quick, friendly, and efficient. We use this service 2x a year and are happy with the results.

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
Tawni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always my go to for carpet cleaning

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Murnez5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Brett was personable & kind. I couldn't be happier!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cynthia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rudy called with an eta, was on time, did a fabulous job and was very professional and pleasant!

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
NLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I get carpet steaming every few months and this has been my favorite company so far. Will definitely use their services again. Jeremy the tech was great!

Carpet steam cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Suzanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician was prompt, professional, did an incredible job at a great price. Couldn’t have been happier. Look forward to doing business with them again!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sol and his trainee were very professional and so polite and nice to work with. They did a fantastic job with my tile in my entryway and my carpets, my carpets were old with pet stains which look so much better now I couldn’t believe it. I would definitely recommend this company and Sol was top notch !

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very please that spots were removed

Carpet steam cleaningPet stain & odor removal
Vicci8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Zerorez for many years, different homes and will continue to use their services. They always do a great job, are professional and on time or stay in communication if they are not able to be. I would highly recommend them.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, super friendly and fast. The carpet looks amazing! Thank you!!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JWcellini221 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent cleaning...looks new! Thank you@

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt was very friendly and professional.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The carpet is beautiful and clean . I’ve used several carpet Cleaners and they way over charge and stains came right back I would recommend zero carpet cleaners Especially if you have dogs.Great Job

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
elaine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rudy was great! On time and did a wonderful job. We really appreciated his hard work

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sal and team is so fantastic, responsive and thorough and we so appreciate your awesome services! Thank you!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great technician that was thorough and efficient. Cleaned the carpet beautifully and didn’t waste any time. Great technician great company. I have used them a few times before, and will continue to use them. I highly recommend them.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Dan is back for his regular cleaning. With two fur babies and living in the countryside the rugs begin to look tired between 6-9 months. But after his magic is done then they look great again and smell fresh and clean. The rugs don’t attract dirt like other cleaners and spots are gone. I am now ready for the…

Carpet steam cleaningPet stain & odor removal
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They show up on time, very clean and friendly and do an excellent job.. They got out stains we have been trying to get out of years! My was was really impressed at how amazingly clean the entire house looked.. Definitely recommended using them again. For Tile, hardwood and carpet!!!!!! Can't say enough great…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy was a total professional. He was on time, enthusiastic & cleaned our carpet & area rugs like a champ! Stains I thought were there forever are gone! The carpet is back to its original color! And the no chemicals/soap/residue is always a plus. Zerorez will definitely our carpet cleaner from now on.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Efficient, polite, communicative

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very impressed with my carpet

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Trevor was great. He called before arriving, got here on time and did an excellent job. The carpet looks brand new. I'm very pleased with the quality and the price wasn't out of the world.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Quality
Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was very easy to get an appointment with them! They were out within a couple days. Jeremy was great he was so kind and professional, he did such a good job! We will definitely be using the service again!

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very professional and efficient! The results are great.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kathryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Our technician was right on time, friendly, and very thorough. Carpets and stairs look good. No chemical smells left over. Done in 1-1/2 hrs.

General carpet cleaningPet stain & odor removal+ Quality
Daryl6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marcel did a great job on a bad situation. This is definitely not the first time that we've had him out to clean our carpets and it won't be the last. He's good, friendly and honest. And zerorez does have the best carpet cleaning system as far as I am concerned

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Drew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was by far the best carpet cleaning experience I’ve had. I will definitely be recommending them to family and friends. Jeremy was a wonderful tech and did a fantastic job. He even got rid of an old candle wax stain! 10/10 recommend.

General carpet cleaningPet stain & odor removal
Kaki11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jorge was very professional and my carpets look beautiful and I love the product. I had multiple pet accidents and they are all clean. Thanks for a great job.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician Christopher Sandoval was great to work with. Professional, on time, communicated effectively and got the job done efficiently. Thank you!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
dena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time!!!! Troy was great did an outstanding job! If I owned a company I would try to steal him from you. He explained everything and was clean and professional

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Beverly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wow, no other words. I told Eduardo, my Zerorez Senior Technician to just hit the traffic areas because I was going to replace my old carpet anyway. He went to work and my carpet looks brand new, I won't need to replace for awhile! He hit all the areas not just the traffic areas. Awesome job! He was on time,…

Carpet steam cleaningPet stain & odor removal
Rajesh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Done professionally

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10/10. Good service. Pet smells and stains were gone when finished.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used zerorez for many years. They aren't the least expensive, but they do an excellent job and leaves the carpets very soft. I have to find out if they service Nevada since I have now moved out of California.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ZeroreZ has been our go to carpet cleaner for years now. I am astounded by the results. Old pet stains that seem to be recurring dirt magnets almost completely dissappear. I am talking about nasty stains, years old. The house is now ready for guests. Thank you ZeroreZ!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
TimLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Friendly and efficient. Driver was on time and completed the cleaning on time. My carpets were really dirty and I’m amazed at how clean he got them. Highly recommended

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sal came right on time was very professional with both my grandma and myself. He explained to us exactly what was going to be done and what needed service and what didn’t. Over all We are super happy with the service and are delighted to recommend this company to anyone. Thanks again Sal!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ZeroRez is our only choice for carpet cleaning. They are professional and do an excellent job.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
NotaryAssist7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had seen the trucks around and decided to call! Super friendly and easy to schedule. They contacted me and showed up during my scheduled window! Got right to work and were helpful, knowledgeable and a pleasure to work with!! I highly recommend their service!

Carpet steam cleaningPet stain & odor removal+ Professionalism+ Value
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Austin did a great job for us today. He offered solutions to our needs and was very motivated to do a great job. We will request him in the future.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nancy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic service! Clean, professional, respectful and thorough! Highly recommend!!!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning
Logan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sal was quick and knowledgeable, our carpets have never looked better. We will always recommend Zerorez

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wondering experience with ZeroRez. Our tech Ramiro was awesome. He was friendly, professional and did an great job on our carpets. I would 100% recommend them and we will be using their services again.

Pet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our carpets, sofa and bedroom headboard turned out beautifully. Very clean, non-toxic and the rep was very professional and friendly.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Qesther7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very prompt and on time. Very professional and did an excellent job.

Carpet steam cleaningArea rug cleaningPet stain & odor removal
Shirley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Excellent job as always. Sal was so kind and helpful and he did the best job ever!!

General carpet cleaningPet stain & odor removal
KimberlyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zerorez has been our go-to carpet cleaner for years. Austin, our technician, is professional, thorough, quick, and nice! Our carpets always look new when he leaves (and he’s cleaning carpets loved by three dogs). I highly recommend Zerorez.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SandyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have four dogs and after carpet cleaning our carpets look brand new and smell so fresh! Matt did an excellent job on our large sectional sofa. He is very knowledgeable, polite and friendly.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JoAnn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Trevor arrived on time and did a great job pretreating and cleaning my carpet. The smell of my carpet before cleaning was pretty bad. I have been adopting dogs who seem to think that they can pee anywhere they want! The smell is gone, thank goodness! I’m very happy with the service.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Marianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great job as always. Zerorez is the best. All the pet stains and dirt are gone! Thank you 😊

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thomas did a fine job on our carpets. He was on time and worked quickly and efficiently. Carpets look great!

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Kathryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

We we very pleased with the professionalism and promptness. Brett was thorough in cleaning our carpet.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (373 more) →

Price

$240-13% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning1324$170–$340
Pet stain & odor removal433$153–$366
Area rug cleaning363$176–$453
Carpet steam cleaning335$170–$371
Upholstery cleaning273$189–$377
Power/pressure washing21—
Drapes & curtain cleaning4$276–$838
HVAC duct & vent cleaning3$497–$1.1k

Compare with