Zerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for pet stain & odor removal
Clear ✕All 433 Google reviews tagged “Pet stain & odor removal” · showing 80
Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.
I have used Zeroez for more than 10years, I find them to be a good carpet cleaning firm - but very expensive. I made my annual appt for whole house cleaning on May 6th - I called the Irvine office to book my appt. I made the appt for Saturday 5-29, 1st appt, I have all my furniture moved out to make it easy for…
Rudy was very thorough; he takes pride in his work. The only complaint is that the person who scheduled the appointment by phone gave him the wrong address, and I had asked for a specific technician, but it wasn't followed through on. Luckily, Rudy was terrific, so there are no hard feelings about the scheduling mistakes.
Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !
My once very dirty carpets are very clean and beautiful. I will refer others to Zerorez.
mARCEL IS THE BEST!
They are fantastic!!!
Jeremy was quick, friendly, and efficient. We use this service 2x a year and are happy with the results.
Always my go to for carpet cleaning
Brett was personable & kind. I couldn't be happier!
Rudy called with an eta, was on time, did a fabulous job and was very professional and pleasant!
I get carpet steaming every few months and this has been my favorite company so far. Will definitely use their services again. Jeremy the tech was great!
Our technician was prompt, professional, did an incredible job at a great price. Couldn’t have been happier. Look forward to doing business with them again!
Sol and his trainee were very professional and so polite and nice to work with. They did a fantastic job with my tile in my entryway and my carpets, my carpets were old with pet stains which look so much better now I couldn’t believe it. I would definitely recommend this company and Sol was top notch !
Very please that spots were removed
I have used Zerorez for many years, different homes and will continue to use their services. They always do a great job, are professional and on time or stay in communication if they are not able to be. I would highly recommend them.
Very professional, super friendly and fast. The carpet looks amazing! Thank you!!
Excellent cleaning...looks new! Thank you@
Matt was very friendly and professional.
The carpet is beautiful and clean . I’ve used several carpet Cleaners and they way over charge and stains came right back I would recommend zero carpet cleaners Especially if you have dogs.Great Job
Rudy was great! On time and did a wonderful job. We really appreciated his hard work
Sal and team is so fantastic, responsive and thorough and we so appreciate your awesome services! Thank you!!
Great technician that was thorough and efficient. Cleaned the carpet beautifully and didn’t waste any time. Great technician great company. I have used them a few times before, and will continue to use them. I highly recommend them.
Dan is back for his regular cleaning. With two fur babies and living in the countryside the rugs begin to look tired between 6-9 months. But after his magic is done then they look great again and smell fresh and clean. The rugs don’t attract dirt like other cleaners and spots are gone. I am now ready for the…
They show up on time, very clean and friendly and do an excellent job.. They got out stains we have been trying to get out of years! My was was really impressed at how amazingly clean the entire house looked.. Definitely recommended using them again. For Tile, hardwood and carpet!!!!!! Can't say enough great…
Jeremy was a total professional. He was on time, enthusiastic & cleaned our carpet & area rugs like a champ! Stains I thought were there forever are gone! The carpet is back to its original color! And the no chemicals/soap/residue is always a plus. Zerorez will definitely our carpet cleaner from now on.
Efficient, polite, communicative
I am very impressed with my carpet
Trevor was great. He called before arriving, got here on time and did an excellent job. The carpet looks brand new. I'm very pleased with the quality and the price wasn't out of the world.
Great job
It was very easy to get an appointment with them! They were out within a couple days. Jeremy was great he was so kind and professional, he did such a good job! We will definitely be using the service again!
They were very professional and efficient! The results are great.
Our technician was right on time, friendly, and very thorough. Carpets and stairs look good. No chemical smells left over. Done in 1-1/2 hrs.
Marcel did a great job on a bad situation. This is definitely not the first time that we've had him out to clean our carpets and it won't be the last. He's good, friendly and honest. And zerorez does have the best carpet cleaning system as far as I am concerned
This was by far the best carpet cleaning experience I’ve had. I will definitely be recommending them to family and friends. Jeremy was a wonderful tech and did a fantastic job. He even got rid of an old candle wax stain! 10/10 recommend.
Jorge was very professional and my carpets look beautiful and I love the product. I had multiple pet accidents and they are all clean. Thanks for a great job.
Technician Christopher Sandoval was great to work with. Professional, on time, communicated effectively and got the job done efficiently. Thank you!
On time!!!! Troy was great did an outstanding job! If I owned a company I would try to steal him from you. He explained everything and was clean and professional
Wow, no other words. I told Eduardo, my Zerorez Senior Technician to just hit the traffic areas because I was going to replace my old carpet anyway. He went to work and my carpet looks brand new, I won't need to replace for awhile! He hit all the areas not just the traffic areas. Awesome job! He was on time,…
Done professionally
10/10. Good service. Pet smells and stains were gone when finished.
I have used zerorez for many years. They aren't the least expensive, but they do an excellent job and leaves the carpets very soft. I have to find out if they service Nevada since I have now moved out of California.
ZeroreZ has been our go to carpet cleaner for years now. I am astounded by the results. Old pet stains that seem to be recurring dirt magnets almost completely dissappear. I am talking about nasty stains, years old. The house is now ready for guests. Thank you ZeroreZ!
Friendly and efficient. Driver was on time and completed the cleaning on time. My carpets were really dirty and I’m amazed at how clean he got them. Highly recommended
Sal came right on time was very professional with both my grandma and myself. He explained to us exactly what was going to be done and what needed service and what didn’t. Over all We are super happy with the service and are delighted to recommend this company to anyone. Thanks again Sal!
ZeroRez is our only choice for carpet cleaning. They are professional and do an excellent job.
I had seen the trucks around and decided to call! Super friendly and easy to schedule. They contacted me and showed up during my scheduled window! Got right to work and were helpful, knowledgeable and a pleasure to work with!! I highly recommend their service!
Austin did a great job for us today. He offered solutions to our needs and was very motivated to do a great job. We will request him in the future.
Fantastic service! Clean, professional, respectful and thorough! Highly recommend!!!!
Sal was quick and knowledgeable, our carpets have never looked better. We will always recommend Zerorez
Wondering experience with ZeroRez. Our tech Ramiro was awesome. He was friendly, professional and did an great job on our carpets. I would 100% recommend them and we will be using their services again.
Our carpets, sofa and bedroom headboard turned out beautifully. Very clean, non-toxic and the rep was very professional and friendly.
Very prompt and on time. Very professional and did an excellent job.
Excellent job as always. Sal was so kind and helpful and he did the best job ever!!
Zerorez has been our go-to carpet cleaner for years. Austin, our technician, is professional, thorough, quick, and nice! Our carpets always look new when he leaves (and he’s cleaning carpets loved by three dogs). I highly recommend Zerorez.
We have four dogs and after carpet cleaning our carpets look brand new and smell so fresh! Matt did an excellent job on our large sectional sofa. He is very knowledgeable, polite and friendly.
Trevor arrived on time and did a great job pretreating and cleaning my carpet. The smell of my carpet before cleaning was pretty bad. I have been adopting dogs who seem to think that they can pee anywhere they want! The smell is gone, thank goodness! I’m very happy with the service.
Great job as always. Zerorez is the best. All the pet stains and dirt are gone! Thank you 😊
Thomas did a fine job on our carpets. He was on time and worked quickly and efficiently. Carpets look great!
We we very pleased with the professionalism and promptness. Brett was thorough in cleaning our carpet.
Service was excellent and timely! Will definitely use them again!
Our associate was quick and did an amazing job! So happy we always use zerorez for our carpets!
Our cleaning technician, Tom K., was on time, professional, listened to our needs and questions. He spent a lot of time working on getting the pet stains and odors out and did a really awesome job. Don’t hesitate to recommend both the company and this technician. Will use both again!!!
Took the time to be thorough with getting my sofa and rugs clean. I have 2 dogs and sofa needed extra attention. Very professional. I will use zerorez again.
Eric was professional , friendly and efficient. He did a great job on my carpets and the accident area by puppies !! I love that he got old soap residue out of my carpets, I could see the urine being extracted out of the area and added a topical protectant to prolong life of my carpet. I feel prices are reasonable. Thank you so much Eric!
The technician was very educated about the products and how they work and the outcome was awesome. I have used zerorez over and over and am never disappointed.
So the technician was late , then whipped thru the house in less than an hour : he did not move chairs or put water protectors under any of my furniture. The bill was over $120 from my estimate claiming he needed to charge for two tiny walk in closets that he put a rolling cart in one , again without protection. I…
Quick. Efficient. Professional. Three reasons Zerorez Irvine get my business.
Ben was awesome! He was on time, just left and my house smells very fresh. The carpets look better than they have ever looked. I'll be booking again.
Excellent work! They were very professional. And the best part is that they use nontoxic products!!!
Job well done.
Austin was very professional and knowledgeable.
Great service
Marcel was very professional, taught me a lot about carpet cleaning and did a fantastic job!
As always Zerorez did an outstanding job. My rugs look & smell beautiful. I highly recommend Zerorez!
They called half hour prior to arriving. Very efficient and friendly techs. I've used them before and will again.
Sal Alvarez was fantastic had a gentleman following him learning I think he’ll be a good member for your crew great job
My experience was excellent! I had pet stain and odor problems in 1 room and Brandon assessed and dealt with them perfectly. The fact that they use green methods to clean really pleased me as well. I will absolutely use Zerorez again.
The guy was professional and all my pet stains are gone! Highly recommend
Hi, Sal & Alex came out to clean my carpets. It was truly refreshing and a pleasure to interact with professional, polite and responsible young men. Unfortunately, this is too rare. It’s never fun to have strangers in your home. However, I can truly say they did an amazing job! My carpets look great and they were…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |