Zerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
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Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for pet stain & odor removal
Clear ✕All 433 Google reviews tagged “Pet stain & odor removal” · showing 140
Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.
I have used Zeroez for more than 10years, I find them to be a good carpet cleaning firm - but very expensive. I made my annual appt for whole house cleaning on May 6th - I called the Irvine office to book my appt. I made the appt for Saturday 5-29, 1st appt, I have all my furniture moved out to make it easy for…
Rudy was very thorough; he takes pride in his work. The only complaint is that the person who scheduled the appointment by phone gave him the wrong address, and I had asked for a specific technician, but it wasn't followed through on. Luckily, Rudy was terrific, so there are no hard feelings about the scheduling mistakes.
Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !
My once very dirty carpets are very clean and beautiful. I will refer others to Zerorez.
mARCEL IS THE BEST!
They are fantastic!!!
Jeremy was quick, friendly, and efficient. We use this service 2x a year and are happy with the results.
Always my go to for carpet cleaning
Brett was personable & kind. I couldn't be happier!
Rudy called with an eta, was on time, did a fabulous job and was very professional and pleasant!
I get carpet steaming every few months and this has been my favorite company so far. Will definitely use their services again. Jeremy the tech was great!
Our technician was prompt, professional, did an incredible job at a great price. Couldn’t have been happier. Look forward to doing business with them again!
Sol and his trainee were very professional and so polite and nice to work with. They did a fantastic job with my tile in my entryway and my carpets, my carpets were old with pet stains which look so much better now I couldn’t believe it. I would definitely recommend this company and Sol was top notch !
Very please that spots were removed
I have used Zerorez for many years, different homes and will continue to use their services. They always do a great job, are professional and on time or stay in communication if they are not able to be. I would highly recommend them.
Very professional, super friendly and fast. The carpet looks amazing! Thank you!!
Excellent cleaning...looks new! Thank you@
Matt was very friendly and professional.
The carpet is beautiful and clean . I’ve used several carpet Cleaners and they way over charge and stains came right back I would recommend zero carpet cleaners Especially if you have dogs.Great Job
Rudy was great! On time and did a wonderful job. We really appreciated his hard work
Sal and team is so fantastic, responsive and thorough and we so appreciate your awesome services! Thank you!!
Great technician that was thorough and efficient. Cleaned the carpet beautifully and didn’t waste any time. Great technician great company. I have used them a few times before, and will continue to use them. I highly recommend them.
Dan is back for his regular cleaning. With two fur babies and living in the countryside the rugs begin to look tired between 6-9 months. But after his magic is done then they look great again and smell fresh and clean. The rugs don’t attract dirt like other cleaners and spots are gone. I am now ready for the…
They show up on time, very clean and friendly and do an excellent job.. They got out stains we have been trying to get out of years! My was was really impressed at how amazingly clean the entire house looked.. Definitely recommended using them again. For Tile, hardwood and carpet!!!!!! Can't say enough great…
Jeremy was a total professional. He was on time, enthusiastic & cleaned our carpet & area rugs like a champ! Stains I thought were there forever are gone! The carpet is back to its original color! And the no chemicals/soap/residue is always a plus. Zerorez will definitely our carpet cleaner from now on.
Efficient, polite, communicative
I am very impressed with my carpet
Trevor was great. He called before arriving, got here on time and did an excellent job. The carpet looks brand new. I'm very pleased with the quality and the price wasn't out of the world.
Great job
It was very easy to get an appointment with them! They were out within a couple days. Jeremy was great he was so kind and professional, he did such a good job! We will definitely be using the service again!
They were very professional and efficient! The results are great.
Our technician was right on time, friendly, and very thorough. Carpets and stairs look good. No chemical smells left over. Done in 1-1/2 hrs.
Marcel did a great job on a bad situation. This is definitely not the first time that we've had him out to clean our carpets and it won't be the last. He's good, friendly and honest. And zerorez does have the best carpet cleaning system as far as I am concerned
This was by far the best carpet cleaning experience I’ve had. I will definitely be recommending them to family and friends. Jeremy was a wonderful tech and did a fantastic job. He even got rid of an old candle wax stain! 10/10 recommend.
Jorge was very professional and my carpets look beautiful and I love the product. I had multiple pet accidents and they are all clean. Thanks for a great job.
Technician Christopher Sandoval was great to work with. Professional, on time, communicated effectively and got the job done efficiently. Thank you!
On time!!!! Troy was great did an outstanding job! If I owned a company I would try to steal him from you. He explained everything and was clean and professional
Wow, no other words. I told Eduardo, my Zerorez Senior Technician to just hit the traffic areas because I was going to replace my old carpet anyway. He went to work and my carpet looks brand new, I won't need to replace for awhile! He hit all the areas not just the traffic areas. Awesome job! He was on time,…
Done professionally
10/10. Good service. Pet smells and stains were gone when finished.
I have used zerorez for many years. They aren't the least expensive, but they do an excellent job and leaves the carpets very soft. I have to find out if they service Nevada since I have now moved out of California.
ZeroreZ has been our go to carpet cleaner for years now. I am astounded by the results. Old pet stains that seem to be recurring dirt magnets almost completely dissappear. I am talking about nasty stains, years old. The house is now ready for guests. Thank you ZeroreZ!
Friendly and efficient. Driver was on time and completed the cleaning on time. My carpets were really dirty and I’m amazed at how clean he got them. Highly recommended
Sal came right on time was very professional with both my grandma and myself. He explained to us exactly what was going to be done and what needed service and what didn’t. Over all We are super happy with the service and are delighted to recommend this company to anyone. Thanks again Sal!
ZeroRez is our only choice for carpet cleaning. They are professional and do an excellent job.
I had seen the trucks around and decided to call! Super friendly and easy to schedule. They contacted me and showed up during my scheduled window! Got right to work and were helpful, knowledgeable and a pleasure to work with!! I highly recommend their service!
Austin did a great job for us today. He offered solutions to our needs and was very motivated to do a great job. We will request him in the future.
Fantastic service! Clean, professional, respectful and thorough! Highly recommend!!!!
Sal was quick and knowledgeable, our carpets have never looked better. We will always recommend Zerorez
Wondering experience with ZeroRez. Our tech Ramiro was awesome. He was friendly, professional and did an great job on our carpets. I would 100% recommend them and we will be using their services again.
Our carpets, sofa and bedroom headboard turned out beautifully. Very clean, non-toxic and the rep was very professional and friendly.
Very prompt and on time. Very professional and did an excellent job.
Excellent job as always. Sal was so kind and helpful and he did the best job ever!!
Zerorez has been our go-to carpet cleaner for years. Austin, our technician, is professional, thorough, quick, and nice! Our carpets always look new when he leaves (and he’s cleaning carpets loved by three dogs). I highly recommend Zerorez.
We have four dogs and after carpet cleaning our carpets look brand new and smell so fresh! Matt did an excellent job on our large sectional sofa. He is very knowledgeable, polite and friendly.
Trevor arrived on time and did a great job pretreating and cleaning my carpet. The smell of my carpet before cleaning was pretty bad. I have been adopting dogs who seem to think that they can pee anywhere they want! The smell is gone, thank goodness! I’m very happy with the service.
Great job as always. Zerorez is the best. All the pet stains and dirt are gone! Thank you 😊
Thomas did a fine job on our carpets. He was on time and worked quickly and efficiently. Carpets look great!
We we very pleased with the professionalism and promptness. Brett was thorough in cleaning our carpet.
Service was excellent and timely! Will definitely use them again!
Our associate was quick and did an amazing job! So happy we always use zerorez for our carpets!
Our cleaning technician, Tom K., was on time, professional, listened to our needs and questions. He spent a lot of time working on getting the pet stains and odors out and did a really awesome job. Don’t hesitate to recommend both the company and this technician. Will use both again!!!
Took the time to be thorough with getting my sofa and rugs clean. I have 2 dogs and sofa needed extra attention. Very professional. I will use zerorez again.
Eric was professional , friendly and efficient. He did a great job on my carpets and the accident area by puppies !! I love that he got old soap residue out of my carpets, I could see the urine being extracted out of the area and added a topical protectant to prolong life of my carpet. I feel prices are reasonable. Thank you so much Eric!
The technician was very educated about the products and how they work and the outcome was awesome. I have used zerorez over and over and am never disappointed.
So the technician was late , then whipped thru the house in less than an hour : he did not move chairs or put water protectors under any of my furniture. The bill was over $120 from my estimate claiming he needed to charge for two tiny walk in closets that he put a rolling cart in one , again without protection. I…
Quick. Efficient. Professional. Three reasons Zerorez Irvine get my business.
Ben was awesome! He was on time, just left and my house smells very fresh. The carpets look better than they have ever looked. I'll be booking again.
Excellent work! They were very professional. And the best part is that they use nontoxic products!!!
Job well done.
Austin was very professional and knowledgeable.
Great service
Marcel was very professional, taught me a lot about carpet cleaning and did a fantastic job!
As always Zerorez did an outstanding job. My rugs look & smell beautiful. I highly recommend Zerorez!
They called half hour prior to arriving. Very efficient and friendly techs. I've used them before and will again.
Sal Alvarez was fantastic had a gentleman following him learning I think he’ll be a good member for your crew great job
My experience was excellent! I had pet stain and odor problems in 1 room and Brandon assessed and dealt with them perfectly. The fact that they use green methods to clean really pleased me as well. I will absolutely use Zerorez again.
The guy was professional and all my pet stains are gone! Highly recommend
Hi, Sal & Alex came out to clean my carpets. It was truly refreshing and a pleasure to interact with professional, polite and responsible young men. Unfortunately, this is too rare. It’s never fun to have strangers in your home. However, I can truly say they did an amazing job! My carpets look great and they were…
My service guy was Brett. He called prior to let me know what time he would be here and he was on time. He was very professional and did a great job. I had some bad pet stains that look a hundred percent better. In addition, he was very nice and personable.
Ramiro was great 👍 on time and the carpet looks like new….my 🐩 loved that carpet but no more
I've used these guys for years. They do a really great job. The only time I had an issue they came right out to take care of it. In 15 years I've used other services because of a coupon etc. I always go right back to Zerorez! Clean, clean carpet is what I want, and what I get from them.
Jacob was very friendly, meticulous in his work and explained the bill to us. I highly recommend Jacob and this company. Another key point—-there is 0 chemical smell.
I have been a loyal Zerorez customer for years. They always leave my carpets looking good as new! Not only do they get rid of dirt and stains, but they also bring back the colors in a vibrant way and make them look much happier about being part of my household!
Andrew LaSarge was amazing! He didn’t mind the craziness upon arrival (we have doggies and they love company) he was polite, professional and he got the job done quickly. our carpets looks amazing! We will be requesting Andrew to come clean our 2nd home. We will be recommending this company/Andrew to friends and family.
Very professional, timely expert service provided.
Gabriel Is very professional and does a wonderful job couldn’t ask for anyone better I always ask for him
Excellent & Professional service rendered by their Technician Eric. He was very polite and just a joy to deal with. He made great recommendations to enhance a positive experience. Thank you Eric.
Matt did an amazing job! He was friendly, professional, on-time, and a hard worker. We were very happy with this service!
Easy to schedule the service online. Tech showed up on time and so friendly! Jeremy was awesome! He worked around my two inquisitive dogs and talked to them like they were his own. Area rug and huge sectional sofa turned out beautiful!
Very good service - carpets look great! Will call again - did a great job on stains and on the stairs Thank you
Great quick service- made the carpet look 1000% better!
Super efficient and professional! Very friendly technician and extra helpful. Carpets dried beautifully in hours and no odors. Highly recommend!
Excellent service, wonderful technicians, lovely finished product. My go-to company for carpet cleaning
I am a return customer and again impressed with the results of their process. Alex called with a accurate ETA. He and Trevor (?) were respectful of my anxious dog. Also, the process was swift and thorough. I rate their work a 12 on the scale of 1-10 . Alex is a very good trainer and Trevor (?) Is a quick…
Ray did a great gob! Very professional, hard working and knowledgeable in is line of work. We will be using this company in the future.
The Zerorez serviceman was punctual, professional, and did a great job of cleaning our carpets quickly & efficiently. Our carpets look terrific!
Jake was very courteous and professional. Left a beautiful clean carpet and I was super satisfied! Thanks!
Ben and Trevor were professional, explained everything well and had actually called to say they could be early, if that was ok. Absolutely! Everything was left neat and clean and with instructions as to drying time and walking on the freshly cleaned carpet. I had used Zerorez in the Bay Area and was glad to see they…
Ben and Trevor were awesome! My carpets and sofa look fabulous and I couldn’t be happier.
Excellent service, especially for pet owners.
Excellent guy, Sergio. Took his time and really prepared. Did a good job!
Zerorez did a great job! Very happy with the results.
Jacob was so friendly and kind. Explained every thoroughly and did a great job cleaning our carpets!!!!
Jacob called to let us know his arrival time. He was professional, courteous and very efficient. Our carpets look great! Will definitely be using ZeroRez again!
Zerorez was on time, professional and did a great job.
I found this company on Facebook. They were responsive to my inquiry the next day and had immediate availability. I am happy with the service provided. My carpets look great and the price was reasonable I will be using them again. Thank you!
Ben was on time, professional and did a great job on the carpets. He was also very helpful in addressing pet stain and odor problems in the carpet. Will definitely use this business again.
I love Zerorez, only folks I will allow to touch my carpet and upholstery
Our technician showed up on time at the start of our cleaning window. He was super professional and honest about options we could choose for our area rug. He was not pushy on the most expensive option. The rug is now drying but already looking great. This rug was brand new/pricy and we had a pet accident on it- we…
I was in a hurry for too many reasons to less here but they were all legit…these guys were awesome and did an outstanding job on my carpet I am thankful
Quick and professional. Easy to schedule!
Great service! Friendly, professional and efficient. Great quality!
Was very happy with the technician, Sergio. He was very professional, informative, and he did a great job. Definitely would recommend this business.
Sergio was both professional and courteous. He arrived on time, explained the process, reviewed my request and meticulously got to work. Would definitely use this company in the future.
On time! Great service and I would highly recommend! Explain their process! Very happy!!
The cleaner did a great job! He was very professional and our carpet looks great!!
Sergio was very kind and professional. I would recommend him to anyone for quality cleaning carpet work.
The best carpet cleaning service! Very professional and well done. I highly recommend Eric
Chris was very friendly, clean, timely and professional. Thank you!
Timely, great communication from scheduling through the appointment. I love Zerorez's work and quality of cleaning! I always refer them!
Excellent technician he communicates how the process works and why it was superior to other types of cleaning. He was very personable.
I appreciate the professionalism shown by the office staff and technician. They arrived on time and did a great job getting out the spots and pet stains. The house smells fresh again. Thank you.
Had a wonderful experience as I always have with this company. Arrived on time with a phone call ahead to give me enough time to prepare. Tech was extremely knowledgeable and provided addition advice what could be done to keep the carpets clean. Very professional and will use again!
Erik the service technician was very courteous and kept me informed of his arrival time. He thoroughly explained what he could do and what services he suggested. My carpet came out beautifully clean and this is at least six year old apartment carpet.
We are so impressed with the service and professionalism we received from Zerorez. Sal Alvarez is the nicest, most respectful man. He cleaned the home carpet, and is taking our throw rugs in to be completely cleaned. We trust Zerorez and will recommend them to all of our friends and family. Will use them again with confidence.
Matt was very friendly and professional. He was quick and provided valuable information about the cleaning process and upkeep.
The technician, E Froilan, showed up on time and did a fantastic job. Our two rescue dogs have really oily skin and our cream colored carpet was filthy. In some places, it looked gray and now it looks new! Zerorez is a little more expensive than others, but it is worth it.
The technician was extremely professional, friendly and thorough. He even sent a text asking if he could come earlier which was a nice change! I will definitely be using this service again and will request Brett to be the carpet cleaner. Very impressed with the results as I have an old dog!
Exceptional service!! My carpet looks great!!
Jacob was extremely pleasant to work with. Carpeting looks good and pet odors are gone.
As always, great job!
Great service. On time, fast and superior cleaning. I have a cat and all his 'kitty stains' came up beautifully. Technician was great, friendly and efficient. Even played me a tune in my guitar!
Andrew and his assistant were early , efficient and very courteous. They did a great job! I certainly would have them back again. The carpet looks new. I did get the protector spray. I thought it would be a good investment. Thank you.
Your technician was great…My carpets look like new…!!
I have used you for 10 years in Arizona and I’m an interior designer and I just moved here to Laguna Niguel and I use you for our condo and our home!! it’s always absolutely amazingly perfect !!! I’ll never use anybody else.!! And the young man who has come actually all of them are fantastic and I want to give the…
The technician, Ben, was very informative. He explained everything to me and did a very efficient job. I would definitely ask for him next time I have my carpet cleaned.
Sal was great. On time, friendly and professional. Definitely will use again!
Ramiro Nava did an excellent job. Went the extra mile that reminded me of Robert Keith! He is an asset to your company !
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |