How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREZerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for upholstery cleaning
Clear ✕All 275 Google reviews tagged “Upholstery cleaning” · showing 40
Guy came and started cleaning almost immediately. I paid the price I was quoted and wasn’t pressured to pay a different price or anything. He was professional and respectful which is a complete difference from what I experienced with a different company the other day when they came to clean my couch. I’m glad I…
Sal was great. He explained everything then went about his work. Our carpet is beautiful and upholstery was a bit of a challenge and he can thru and did a great job.
Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.
The Technician, Brendan was great! Appreciated his communication, courteous and polite nature and professionalism. Waiting for the upholstery to dry, but looks good so far. Did have an issue with how they quote the job. Capacity vs measurement. They quote on capacity, but when they come out, they adjust the price…
Brandon did a beautiful job! our stairs, sofa and ottoman look fantastic!
I needed an area rug and a small sofa cleaned. They provided a quote and were able to schedule the service for the next day. Anthony was very professional, on time, and completely thorough.
The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…
Very happy with the cleaning job by Brandon at Zerorez. He got our white sofa really clean and also did a great job on our dining room chairs and stair runner.
Jeff did an outstanding job cleaning my sectional couch. He was professional, thorough, and paid great attention to detail. I was so impressed with the results that I asked him to come back and clean my tile floors as well. Once again, he exceeded my expectations! It's clear that Jeff takes pride in his work, and it…
David did a great job and very personable guy and explained all the costs
Carpet look kind of clean. Seemed like a rush job. Our head board looks awful. We paid extra for urine deodorize and it didn’t work.
Jeff was prompt, polite and very thorough! He did above and beyond. We were very pleased 🤩
Zerorez is an excellent company. Francisco was on time, very knowledgeable, respectful, and very thorough at his job. He went out if his way to protect walls, flooring, and furniture as he moved through the house. We will definately use Zerorez again!
Jason did a great job cleaning my living room area rug and two upholstered chairs. The room was left smelling lemony fresh!
I highly recommend Xerorex. This is the best cleaning service I have ever had at my house. I have had so many different companies but they did the best, most thoroughly cleaning. My 10 yr old carpet looks great! Aaron did an amazing job. I will definitely use Zerorez again and will recommend to anyone needing…
Brandon took his time and did a fantastic job on my carpets and chair upholstery. I would like him to come back for my next appointment!
Zerorez always provides good service. The technician was excellent. The technician went above and beyond. Thanks !
Quick and efficient!
Our technician communicated his arrival time, asked applicable questions and worked quickly and efficiently. He explained any trouble spots or heavily soiled issues, offered additional services without being pushy. Great experience and great technician.
Great customer service 👏🏾
Good communication- arrived on time. Did an excellent job. Carpet and upholstery looks great.
We were very pleased with the service provided. Brandon was courteous and thoughtful. We highly recommend Zerorez.
The technician, Jeff, worked efficiently and throughly. He was polite and friendly.
Brandon did an excellent job, was right on time, and was very pleasant to work with.
Marcel does a great job.
Giovanni came to my home and was very respectful. I asked the company if he could wear booties which he did. He listened to all my concerns and since I'm pretty meticulous, he spot cleaned areas which needed re-cleaning. He was very transparent about their pricing and I would definitely have them return in the future. Her was great!!
Brandon was amazing! He was very professional, knew his stuff, insured that we were communicated with every step of the way and made amazing recommendations for us. Our carpets look fantastic. The company is lucky to have someone so dedicated!
Very professional service! They did an excellent job diagnosing the problem and gave me options for cleaning. I went with the full service of cleaning my sofa. It is now refreshed and clean. I am very happy and would highly recommend.
Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !
Jason arrived early, reviewed the work and started cleaning immediately. He is a good communicator, works hard and protected all areas of our home. He completed the work in about 2 hours, went over the work performed and gave is a timeline for letting everything dry. Overall, a great technician.
Matt did an outstanding job. He was prompt, efficient, and thorough. My carpets and couch cushions look fabulous. Thank you Matt!
The technician that did the work was very nice and did a great job. there was a large spot on my couch that I tried everything to get it out and only made it worse. I used Zerorez in the past and I’ve always been very happy with them.. I would highly recommend Them.
This review is a month late but Jason was incredible. My wife and I never felt so comfortable having somebody that we didn't know in our home. He was thorough, understanding and very educated with his services and just in general. I'm requesting him next time and won't schedule a cleaning unless it's him. What an…
Zerorez while an odd name for a carpet cleaners is outstanding. Place looks great. They got a small stain out that has gone unaddressed before. Couldn't be happier. 2 hours in and out!
Great job!
They did a great job on both rooms and couches look new again and I will recommend them and call them again.
As always, excellent work from Zerorez. Did my couches and rug and added tile this time... it looks brand new! Will definitely be doing this more often.
Great, professional work Our technician, Eduardo was so kind, professional and did am amazing job I highly recommend zerorez!! You will not be dissatisfied My carpets look new! Thank you!
On time, great work and very nice guy
Maurice was very professional and did a great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |
