Experts Reviews · Company report
Zerorez logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%5+0.4Craft & service penalty88−1.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Zerorez

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez is better than 88% of carpet cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez is better than 83% of carpet cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez is better than 88% of carpet cleaning.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez is better than 5% of carpet cleaning.F
5

Reviews for your job

Customers hired Zerorez for 8 kinds of job.

Zerorez for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.275
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$377
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 164
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 275 Google reviews tagged “Upholstery cleaning” · showing 80

KaylaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Guy came and started cleaning almost immediately. I paid the price I was quoted and wasn’t pressured to pay a different price or anything. He was professional and respectful which is a complete difference from what I experienced with a different company the other day when they came to clean my couch. I’m glad I…

Paid $250–300Reasonable priceUpholstery cleaning
Marcy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sal was great. He explained everything then went about his work. Our carpet is beautiful and upholstery was a bit of a challenge and he can thru and did a great job.

Paid $450–500Great priceUpholstery cleaningGeneral carpet cleaning
Tempe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.

Paid $100–150Great priceGeneral carpet cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Judi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

The Technician, Brendan was great! Appreciated his communication, courteous and polite nature and professionalism. Waiting for the upholstery to dry, but looks good so far. Did have an issue with how they quote the job. Capacity vs measurement. They quote on capacity, but when they come out, they adjust the price…

Paid $400–450Reasonable priceUpholstery cleaning
Marta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brandon did a beautiful job! our stairs, sofa and ottoman look fantastic!

Reasonable priceUpholstery cleaningGeneral carpet cleaning
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed an area rug and a small sofa cleaned. They provided a quote and were able to schedule the service for the next day. Anthony was very professional, on time, and completely thorough.

Paid $300–350Reasonable priceUpholstery cleaningArea rug cleaning
NancyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very happy with the cleaning job by Brandon at Zerorez. He got our white sofa really clean and also did a great job on our dining room chairs and stair runner.

Paid $450–500Reasonable priceUpholstery cleaningGeneral carpet cleaning
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeff did an outstanding job cleaning my sectional couch. He was professional, thorough, and paid great attention to detail. I was so impressed with the results that I asked him to come back and clean my tile floors as well. Once again, he exceeded my expectations! It's clear that Jeff takes pride in his work, and it…

Paid $150–200Great priceUpholstery cleaningService not listed
Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

David did a great job and very personable guy and explained all the costs

Paid $300–350Reasonable priceUpholstery cleaningGeneral carpet cleaning
Shane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

Carpet look kind of clean. Seemed like a rush job. Our head board looks awful. We paid extra for urine deodorize and it didn’t work.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeff was prompt, polite and very thorough! He did above and beyond. We were very pleased 🤩

Paid $300–350Reasonable priceUpholstery cleaningGeneral carpet cleaning
K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Zerorez is an excellent company. Francisco was on time, very knowledgeable, respectful, and very thorough at his job. He went out if his way to protect walls, flooring, and furniture as he moved through the house. We will definately use Zerorez again!

Paid $400–450Reasonable priceGeneral carpet cleaningUpholstery cleaning
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jason did a great job cleaning my living room area rug and two upholstered chairs. The room was left smelling lemony fresh!

Paid $250–300Reasonable priceUpholstery cleaningArea rug cleaning
Alexandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend Xerorex. This is the best cleaning service I have ever had at my house. I have had so many different companies but they did the best, most thoroughly cleaning. My 10 yr old carpet looks great! Aaron did an amazing job. I will definitely use Zerorez again and will recommend to anyone needing…

Paid $500+Great priceUpholstery cleaningGeneral carpet cleaning
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon took his time and did a fantastic job on my carpets and chair upholstery. I would like him to come back for my next appointment!

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaning
Linda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Zerorez always provides good service. The technician was excellent. The technician went above and beyond. Thanks !

Paid $200–250Great priceGeneral carpet cleaningUpholstery cleaning+ Quality
Don13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick and efficient!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningService not listed
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our technician communicated his arrival time, asked applicable questions and worked quickly and efficiently. He explained any trouble spots or heavily soiled issues, offered additional services without being pushy. Great experience and great technician.

Paid $500+Reasonable priceUpholstery cleaning
Dr.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great customer service 👏🏾

Paid $500+Reasonable priceCarpet steam cleaning
Cynthia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Good communication- arrived on time. Did an excellent job. Carpet and upholstery looks great.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were very pleased with the service provided. Brandon was courteous and thoughtful. We highly recommend Zerorez.

Paid $500+Reasonable priceUpholstery cleaningArea rug cleaning
Janet12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The technician, Jeff, worked efficiently and throughly. He was polite and friendly.

Paid $350–400Reasonable priceUpholstery cleaning
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon did an excellent job, was right on time, and was very pleasant to work with.

Paid $400–450Reasonable priceUpholstery cleaningArea rug cleaning
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Marcel does a great job.

Paid $200–250Great priceUpholstery cleaningGeneral carpet cleaning
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Giovanni came to my home and was very respectful. I asked the company if he could wear booties which he did. He listened to all my concerns and since I'm pretty meticulous, he spot cleaned areas which needed re-cleaning. He was very transparent about their pricing and I would definitely have them return in the future. Her was great!!

Paid $500+Not sureUpholstery cleaningArea rug cleaning
Ellie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brandon was amazing! He was very professional, knew his stuff, insured that we were communicated with every step of the way and made amazing recommendations for us. Our carpets look fantastic. The company is lucky to have someone so dedicated!

Upholstery cleaningGeneral carpet cleaningArea rug cleaning
Erica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional service! They did an excellent job diagnosing the problem and gave me options for cleaning. I went with the full service of cleaning my sofa. It is now refreshed and clean. I am very happy and would highly recommend.

Paid $200–250Reasonable priceUpholstery cleaning
Elyse8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jason arrived early, reviewed the work and started cleaning immediately. He is a good communicator, works hard and protected all areas of our home. He completed the work in about 2 hours, went over the work performed and gave is a timeline for letting everything dry. Overall, a great technician.

Paid $450–500Reasonable priceUpholstery cleaning
Carla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Matt did an outstanding job. He was prompt, efficient, and thorough. My carpets and couch cushions look fabulous. Thank you Matt!

Paid $150–200Great priceUpholstery cleaningGeneral carpet cleaning
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The technician that did the work was very nice and did a great job. there was a large spot on my couch that I tried everything to get it out and only made it worse. I used Zerorez in the past and I’ve always been very happy with them.. I would highly recommend Them.

Paid $100–150Great priceUpholstery cleaningGeneral carpet cleaning
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This review is a month late but Jason was incredible. My wife and I never felt so comfortable having somebody that we didn't know in our home. He was thorough, understanding and very educated with his services and just in general. I'm requesting him next time and won't schedule a cleaning unless it's him. What an…

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
StevenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Zerorez while an odd name for a carpet cleaners is outstanding. Place looks great. They got a small stain out that has gone unaddressed before. Couldn't be happier. 2 hours in and out!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Marisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great job!

Upholstery cleaning
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They did a great job on both rooms and couches look new again and I will recommend them and call them again.

Paid $100–150Great priceUpholstery cleaningGeneral carpet cleaning
AlexLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

As always, excellent work from Zerorez. Did my couches and rug and added tile this time... it looks brand new! Will definitely be doing this more often.

Paid $500+Great priceUpholstery cleaningArea rug cleaningService not listed
Krissie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great, professional work Our technician, Eduardo was so kind, professional and did am amazing job I highly recommend zerorez!! You will not be dissatisfied My carpets look new! Thank you!

Paid $250–300Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
scott12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

On time, great work and very nice guy

Upholstery cleaningGeneral carpet cleaning
PatriciaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Maurice was very professional and did a great job.

Paid $450–500Reasonable priceUpholstery cleaning
Margie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

George was very professional and efficient as well as courteous. The work is still wet, but looks good so far.

Reasonable priceUpholstery cleaningGeneral carpet cleaning
Jocelyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★

This was a rescheduled cleaning that was due to the prior technician not coming Monday during the arrival window. Today’s person was prompt (and texted to let us know they were on their way). We had already prepped the house for the most part, but he did move one piece of furniture to clean the couch. I was…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
Lorrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My Tech was awesome! He did a great job. Love this Company!

Paid $150–200Reasonable priceUpholstery cleaningGeneral carpet cleaning
Glee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My couch looks brand new and the urine smell from my dog is gone! Thanks for another great job, Zerorez!

Paid $200–250Reasonable priceUpholstery cleaning
Randi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our experience was great!!! Romero did a fabulous job! Another great cleaning job this time with Rudy Rios. Can't say enough about this company... exceptional employees who do excellent work!!!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Hem-young3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

He showed up on time after texting me an hour earlier. He explained what he will do and why and how long it will take after seeing the place. The floors came out amazingly clean! Great job!

Reasonable priceUpholstery cleaningGeneral carpet cleaningService not listed
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are long time customers and have been very happy with service for many years. Giovanni came to our house to clean our sofas and area rug, he did an excellent job, could not be happier !!

Upholstery cleaning
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly service! My sofa upholstery, area rug and high traffic stairway look brand new! Thank you!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
VictorLocal Guide · 190 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maurice was a great guy..he did an awesome job and he was quick and efficient. Appreciate it you Maurice and appreciate your patience..as well.

Paid $50–100Reasonable priceUpholstery cleaning
RobLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Xavier is the man. He is super professional and very nice and did a very thorough job on our carpets and sofa. When you call, ask for him. He is a true southern gentleman and will do a great job.

Paid $400–450Great priceUpholstery cleaningGeneral carpet cleaning
Alena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

our tech did a great job! he was quick, respectful and honest. i thought the price was high. I paid about $260 for a 8 foot sofa to be cleaned.

Paid $200–250OverpricedUpholstery cleaning
PamylaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Aaron was really great!

Upholstery cleaningGeneral carpet cleaning
Anne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kind and respectful service person, work was done thoroughly, and pricing was fair

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called for a quote, and then set an appt for one room and a couch. They responded quickly and were very professional

Paid $200–250Reasonable priceUpholstery cleaningGeneral carpet cleaning
Drdonbaune5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zero Rez is great. They have cleaned the carpets in my commercial office every year now for about 12 years and the carpets still look new, despite heavy traffic. There is no residue so dirt doesn't come right back or build up along the traffic areas. Their technicians are always very professional and go the extra…

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaning
Trish2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeff did a great job figuring out difficult access to my home and a great job on the furniture.

Paid $350–400Reasonable priceUpholstery cleaning
linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Will was on time, very polite and did a great job of cleaning an upholstered chair. This company was recommended by my daughter and we also would highly recommend them.

Reasonable priceUpholstery cleaning
charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve used Zerorez for years and have never been disappointed. Alex was my technician this time. He did an amazing job cleaning 2 chairs and 2 rugs. They look new again. Can’t say enough about their guys and their results.

Upholstery cleaningGeneral carpet cleaning
Claire5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

I had 2 upholstered chairs and 1 8x10 rug cleaned. The chairs came out well but I'm very disappointed with the rug, which came out with yellowish streaks in some places (not there before cleaning). The technician doing the cleaning was obviously in a rush and while he took the time to tell us about the option of…

Paid $250–300Reasonable priceUpholstery cleaningArea rug cleaning
Renee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Return customer. The hype is real. Price may be a little higher (still competitive) but the end result is worth it. Soft carpet with no after smell, unlike services that clean using detergents. Easy to set an appointment and received quick confirmation and follow up. Matt called with a timeline that morning. He…

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaning
johnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

thanks Julio!

Carpet steam cleaningUpholstery cleaning
Tammy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jeremy was quick, friendly, and efficient. We use this service 2x a year and are happy with the results.

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brett from Zerorez was great and the results were outstanding. Highly recommend!

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
DVT1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jorge did an excellent job. Prompt, polite, efficient.

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and fairly priced. Highly recommend.

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Cynthia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rudy called with an eta, was on time, did a fabulous job and was very professional and pleasant!

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jacob did an amazing job with our cleaning services. He gave us updates on when he would arrive, he completed the cleaning in a timely manner, and he was very professional. He went above and beyond- he helped us move in some boxes as we are moving into a new home. We will definitely be requesting Jacob next time we need our carpets cleaned!

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Suzanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician was prompt, professional, did an incredible job at a great price. Couldn’t have been happier. Look forward to doing business with them again!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Vicci8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Zerorez for many years, different homes and will continue to use their services. They always do a great job, are professional and on time or stay in communication if they are not able to be. I would highly recommend them.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I love this company. They are always professional, do a great job. Matt is awesome. I recommend them when my friends need their services.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

Would not use again or recommend. The couch still smells of dog and sweat. The areas where dogs lay that I pointed out are still stiff and crunchy. Complete waste of 270$, just horrible. Will also review on YELP. Update. Received a phone call from Zerorez offering to come out again. I told them I would discuss it…

Upholstery cleaning− Quality− Value
Barbara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came promptly, did a great job cleaning, very helpful

Carpet steam cleaningUpholstery cleaning
marcusduke2511 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Technician Austin was great. Communicative, professional and polite.

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Lorna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Appreciated the carpet cleaner contacting me when finished. Thank you for making the carpet look good again. The couch looks great too!

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was magic. We are so impressed with our couch cleaning and tile flooring cleaning. We have a new home again

Carpet steam cleaningUpholstery cleaningService not listed+ Quality+ Value
Juliana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris did fantastic work on our sofa - looks like new again!

Upholstery cleaning+ Punctuality+ Professionalism
ChristinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Austin did a great job & was very professional. We added a couple of services and he was very accommodating & easy going about it. He removed some stains on our upholstery & treated several pieces of furniture. I would recommend Zerorez & would use them again.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Quality
Arielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our technician was quick and effective! Great work at a great price. Our couch looked and felt significantly cleaner after he was done. Will definitely use them again!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Allen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service rep was on time efficient courteous and professional Would request him again

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Punctuality+ Professionalism

Show more upholstery cleaning reviews (195 more) →

Price

$240-13% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 60%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning1324$170–$340
Pet stain & odor removal433$153–$366
Area rug cleaning363$176–$453
Carpet steam cleaning335$170–$371
Upholstery cleaning273$189–$377
Power/pressure washing21—
Drapes & curtain cleaning4$276–$838
HVAC duct & vent cleaning3$497–$1.1k

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