Zerorez
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #226Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 4,322 Google reviews
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Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for upholstery cleaning
Clear ✕All 275 Google reviews tagged “Upholstery cleaning” · showing 180
Guy came and started cleaning almost immediately. I paid the price I was quoted and wasn’t pressured to pay a different price or anything. He was professional and respectful which is a complete difference from what I experienced with a different company the other day when they came to clean my couch. I’m glad I…
Sal was great. He explained everything then went about his work. Our carpet is beautiful and upholstery was a bit of a challenge and he can thru and did a great job.
Our 14 year old white carpet looks like new! Marcus was amazing as always! I gave him my area rug that was stained by a water leak. Hopefully it will look as great as our carpet.
The Technician, Brendan was great! Appreciated his communication, courteous and polite nature and professionalism. Waiting for the upholstery to dry, but looks good so far. Did have an issue with how they quote the job. Capacity vs measurement. They quote on capacity, but when they come out, they adjust the price…
Brandon did a beautiful job! our stairs, sofa and ottoman look fantastic!
I needed an area rug and a small sofa cleaned. They provided a quote and were able to schedule the service for the next day. Anthony was very professional, on time, and completely thorough.
The Zerorez technician Brendan was SUPERB! So much so that we thought he owned the company, his work ethic was so excellent. He provided great communication in a polite professional manner. He called as he was on the way and throughout the job communicated very directly and respectfully. Brendan made a very thorough…
Very happy with the cleaning job by Brandon at Zerorez. He got our white sofa really clean and also did a great job on our dining room chairs and stair runner.
Jeff did an outstanding job cleaning my sectional couch. He was professional, thorough, and paid great attention to detail. I was so impressed with the results that I asked him to come back and clean my tile floors as well. Once again, he exceeded my expectations! It's clear that Jeff takes pride in his work, and it…
David did a great job and very personable guy and explained all the costs
Carpet look kind of clean. Seemed like a rush job. Our head board looks awful. We paid extra for urine deodorize and it didn’t work.
Jeff was prompt, polite and very thorough! He did above and beyond. We were very pleased 🤩
Zerorez is an excellent company. Francisco was on time, very knowledgeable, respectful, and very thorough at his job. He went out if his way to protect walls, flooring, and furniture as he moved through the house. We will definately use Zerorez again!
Jason did a great job cleaning my living room area rug and two upholstered chairs. The room was left smelling lemony fresh!
I highly recommend Xerorex. This is the best cleaning service I have ever had at my house. I have had so many different companies but they did the best, most thoroughly cleaning. My 10 yr old carpet looks great! Aaron did an amazing job. I will definitely use Zerorez again and will recommend to anyone needing…
Brandon took his time and did a fantastic job on my carpets and chair upholstery. I would like him to come back for my next appointment!
Zerorez always provides good service. The technician was excellent. The technician went above and beyond. Thanks !
Quick and efficient!
Our technician communicated his arrival time, asked applicable questions and worked quickly and efficiently. He explained any trouble spots or heavily soiled issues, offered additional services without being pushy. Great experience and great technician.
Great customer service 👏🏾
Good communication- arrived on time. Did an excellent job. Carpet and upholstery looks great.
We were very pleased with the service provided. Brandon was courteous and thoughtful. We highly recommend Zerorez.
The technician, Jeff, worked efficiently and throughly. He was polite and friendly.
Brandon did an excellent job, was right on time, and was very pleasant to work with.
Marcel does a great job.
Giovanni came to my home and was very respectful. I asked the company if he could wear booties which he did. He listened to all my concerns and since I'm pretty meticulous, he spot cleaned areas which needed re-cleaning. He was very transparent about their pricing and I would definitely have them return in the future. Her was great!!
Brandon was amazing! He was very professional, knew his stuff, insured that we were communicated with every step of the way and made amazing recommendations for us. Our carpets look fantastic. The company is lucky to have someone so dedicated!
Very professional service! They did an excellent job diagnosing the problem and gave me options for cleaning. I went with the full service of cleaning my sofa. It is now refreshed and clean. I am very happy and would highly recommend.
Technicians are friendly and professional always. They even got nail polish my daughter spilled all over the couch out !
Jason arrived early, reviewed the work and started cleaning immediately. He is a good communicator, works hard and protected all areas of our home. He completed the work in about 2 hours, went over the work performed and gave is a timeline for letting everything dry. Overall, a great technician.
Matt did an outstanding job. He was prompt, efficient, and thorough. My carpets and couch cushions look fabulous. Thank you Matt!
The technician that did the work was very nice and did a great job. there was a large spot on my couch that I tried everything to get it out and only made it worse. I used Zerorez in the past and I’ve always been very happy with them.. I would highly recommend Them.
This review is a month late but Jason was incredible. My wife and I never felt so comfortable having somebody that we didn't know in our home. He was thorough, understanding and very educated with his services and just in general. I'm requesting him next time and won't schedule a cleaning unless it's him. What an…
Zerorez while an odd name for a carpet cleaners is outstanding. Place looks great. They got a small stain out that has gone unaddressed before. Couldn't be happier. 2 hours in and out!
Great job!
They did a great job on both rooms and couches look new again and I will recommend them and call them again.
As always, excellent work from Zerorez. Did my couches and rug and added tile this time... it looks brand new! Will definitely be doing this more often.
Great, professional work Our technician, Eduardo was so kind, professional and did am amazing job I highly recommend zerorez!! You will not be dissatisfied My carpets look new! Thank you!
On time, great work and very nice guy
Maurice was very professional and did a great job.
George was very professional and efficient as well as courteous. The work is still wet, but looks good so far.
This was a rescheduled cleaning that was due to the prior technician not coming Monday during the arrival window. Today’s person was prompt (and texted to let us know they were on their way). We had already prepped the house for the most part, but he did move one piece of furniture to clean the couch. I was…
My Tech was awesome! He did a great job. Love this Company!
My couch looks brand new and the urine smell from my dog is gone! Thanks for another great job, Zerorez!
Our experience was great!!! Romero did a fabulous job! Another great cleaning job this time with Rudy Rios. Can't say enough about this company... exceptional employees who do excellent work!!!
He showed up on time after texting me an hour earlier. He explained what he will do and why and how long it will take after seeing the place. The floors came out amazingly clean! Great job!
We are long time customers and have been very happy with service for many years. Giovanni came to our house to clean our sofas and area rug, he did an excellent job, could not be happier !!
Very friendly service! My sofa upholstery, area rug and high traffic stairway look brand new! Thank you!
Maurice was a great guy..he did an awesome job and he was quick and efficient. Appreciate it you Maurice and appreciate your patience..as well.
Xavier is the man. He is super professional and very nice and did a very thorough job on our carpets and sofa. When you call, ask for him. He is a true southern gentleman and will do a great job.
our tech did a great job! he was quick, respectful and honest. i thought the price was high. I paid about $260 for a 8 foot sofa to be cleaned.
Aaron was really great!
Kind and respectful service person, work was done thoroughly, and pricing was fair
Called for a quote, and then set an appt for one room and a couch. They responded quickly and were very professional
Zero Rez is great. They have cleaned the carpets in my commercial office every year now for about 12 years and the carpets still look new, despite heavy traffic. There is no residue so dirt doesn't come right back or build up along the traffic areas. Their technicians are always very professional and go the extra…
Jeff did a great job figuring out difficult access to my home and a great job on the furniture.
Will was on time, very polite and did a great job of cleaning an upholstered chair. This company was recommended by my daughter and we also would highly recommend them.
I’ve used Zerorez for years and have never been disappointed. Alex was my technician this time. He did an amazing job cleaning 2 chairs and 2 rugs. They look new again. Can’t say enough about their guys and their results.
I had 2 upholstered chairs and 1 8x10 rug cleaned. The chairs came out well but I'm very disappointed with the rug, which came out with yellowish streaks in some places (not there before cleaning). The technician doing the cleaning was obviously in a rush and while he took the time to tell us about the option of…
Return customer. The hype is real. Price may be a little higher (still competitive) but the end result is worth it. Soft carpet with no after smell, unlike services that clean using detergents. Easy to set an appointment and received quick confirmation and follow up. Matt called with a timeline that morning. He…
thanks Julio!
Jeremy was quick, friendly, and efficient. We use this service 2x a year and are happy with the results.
Brett from Zerorez was great and the results were outstanding. Highly recommend!
Jorge did an excellent job. Prompt, polite, efficient.
Excellent service and fairly priced. Highly recommend.
Rudy called with an eta, was on time, did a fabulous job and was very professional and pleasant!
Jacob did an amazing job with our cleaning services. He gave us updates on when he would arrive, he completed the cleaning in a timely manner, and he was very professional. He went above and beyond- he helped us move in some boxes as we are moving into a new home. We will definitely be requesting Jacob next time we need our carpets cleaned!
Our technician was prompt, professional, did an incredible job at a great price. Couldn’t have been happier. Look forward to doing business with them again!
I have used Zerorez for many years, different homes and will continue to use their services. They always do a great job, are professional and on time or stay in communication if they are not able to be. I would highly recommend them.
I love this company. They are always professional, do a great job. Matt is awesome. I recommend them when my friends need their services.
Would not use again or recommend. The couch still smells of dog and sweat. The areas where dogs lay that I pointed out are still stiff and crunchy. Complete waste of 270$, just horrible. Will also review on YELP. Update. Received a phone call from Zerorez offering to come out again. I told them I would discuss it…
Came promptly, did a great job cleaning, very helpful
Technician Austin was great. Communicative, professional and polite.
Appreciated the carpet cleaner contacting me when finished. Thank you for making the carpet look good again. The couch looks great too!
This was magic. We are so impressed with our couch cleaning and tile flooring cleaning. We have a new home again
Chris did fantastic work on our sofa - looks like new again!
Austin did a great job & was very professional. We added a couple of services and he was very accommodating & easy going about it. He removed some stains on our upholstery & treated several pieces of furniture. I would recommend Zerorez & would use them again.
Great job
Our technician was quick and effective! Great work at a great price. Our couch looked and felt significantly cleaner after he was done. Will definitely use them again!
The service rep was on time efficient courteous and professional Would request him again
They were very efficient from beginning to end. It all looks great! They just left the floor very wet which he worked on after i mentioned it. Feels so good to have it all clean!
This is the 4th time I have used Zero Rez and they are on time and quick. The only issue I have is that the technicians don’t all have the same information. For example last time the technician said they would happily help turn a rug so that the traffic pattern would be moved. This time the technical said that he…
Bruh charged me $250 and all the stains and dirt that were on my couch are still on my couch. It looks exactly like it did before he came. It wasn't even THAT dirty.... absolute waste of money. Scam.
Technician Christopher Sandoval was great to work with. Professional, on time, communicated effectively and got the job done efficiently. Thank you!
They did an amazing job of cleaning our outdoor couch after being covered for the winter. Water stains came out! I have used them twice and both times I was very pleased with the results. They are responsive and arrive on time. I highly recommend.
Best service, very attentive to detail, professional. Best service in all of Los Angeles!
Fantastic service! Clean, professional, respectful and thorough! Highly recommend!!!!
Christopher came today and cleaned my sofa and a rug. He was very professional and did a great job.
Zero did a nice clean job for us…. They cleaned our sofas and they look like new again
Eduardo was on time, professional and through! He shared what he was doing step by step. We are very happy with how our sofa cleaning turned out.
Our carpets, sofa and bedroom headboard turned out beautifully. Very clean, non-toxic and the rep was very professional and friendly.
Amazing experience! They were prompt, professional, and our couch looks brand new. Highly recommend!
We have four dogs and after carpet cleaning our carpets look brand new and smell so fresh! Matt did an excellent job on our large sectional sofa. He is very knowledgeable, polite and friendly.
I have 2 white sofas that my dogs have soiled by rubbing their bodies against them, and there was also a drink spilled and a dark chocolate stain…all of which have been removed. The couches look brand new! I couldn’t be more pleased!!!
Zerorez is always on time and friendly. Leaves the carpets and upholstery looking like new. Thank you Brandon for your professionalism and hard work.
Our cleaning technician, Tom K., was on time, professional, listened to our needs and questions. He spent a lot of time working on getting the pet stains and odors out and did a really awesome job. Don’t hesitate to recommend both the company and this technician. Will use both again!!!
Took the time to be thorough with getting my sofa and rugs clean. I have 2 dogs and sofa needed extra attention. Very professional. I will use zerorez again.
Very trsponsive, on-time, professional, friendly.
We are so happy we went with Zerorez! I normally go with Stanley Steamer & I’m always disappointed. We were in the path of the coastal fire so our rugs, carpet & sofa smelled like smoke so I needed someone to come clean them. Brett came first thing & he was so nice and did such a great job. My carpets, rugs & sofa…
Eduardo just completed the job. He explained the differences between using the mobile unit compared to the steam equipment. So far the carpets look very good and smell very fresh. Since we had to use the portable unit I've noticed the carpets feel quite damp. Hopefully this won't be a problem. I've used Zerorez for…
I’ve used ZeroRez for years and have always been pleased. I really like that there are no chemicals involved and the end result is always very good. Today I had Chris and he was wonderful as the other technicians Sal and Matt have been. Very courteous, on time, called me before my time block to let me know arrival…
For the second time they removed the slime and food stains my 3 kids covered the couch in. It feels so nice and fresh.
The tech was professional and on time and took good time to get my carpet and sofa much cleaner than when they arrived. I also used them two weeks ago in arizona. Zerorez is my go to for good cleaning of area rugs and furniture. Thanks so much
I’ve used Zerorez now for the last 18 years. In every town I’ve moved to in those years I have always had consistent good service. I won’t use another company.
Matt did an amazing job! He was friendly, professional, on-time, and a hard worker. We were very happy with this service!
Easy to schedule the service online. Tech showed up on time and so friendly! Jeremy was awesome! He worked around my two inquisitive dogs and talked to them like they were his own. Area rug and huge sectional sofa turned out beautiful!
Always very happy with the professional service-always goes above and beyond.
I am a return customer and again impressed with the results of their process. Alex called with a accurate ETA. He and Trevor (?) were respectful of my anxious dog. Also, the process was swift and thorough. I rate their work a 12 on the scale of 1-10 . Alex is a very good trainer and Trevor (?) Is a quick…
Ben and Trevor were awesome! My carpets and sofa look fabulous and I couldn’t be happier.
Zerorez was on time, professional and did a great job.
Very polite and professional
Chris was very professional, friendly and efficient both timely and did an amazing job cleaning a chair and carpets. The results were great and I would highly recommend him and Zerorez!!!
My couch and chairs look brand new. Ray was on time, protected our floor and put in the effort to produce great results. I like that he went over exactly what would be cleaned so that there we were clear on the scope of work. The cost was fair. I would use them again.
I love Zerorez, only folks I will allow to touch my carpet and upholstery
Excellent service. I will definitely use Zerorez again.
Great service! Friendly, professional and efficient. Great quality!
I really appreciated Austin. I have an older coach and had my upholstery cleaned and the stain protector applied. Fast professional and oh such a good job. Highly recommend!!!
Matt was very friendly and professional. He was quick and provided valuable information about the cleaning process and upkeep.
Scheduling was a good experience. Technician showed up on time and was very knowledgeable and pleasant. I would recommend using this cleaning service to anyone who wants a good outcome.
The technician, E Froilan, showed up on time and did a fantastic job. Our two rescue dogs have really oily skin and our cream colored carpet was filthy. In some places, it looked gray and now it looks new! Zerorez is a little more expensive than others, but it is worth it.
I am so glad that Ben came out and was early. He went over the details before starting the cleaning. He’s very polite and thorough. After the cleaning, he went over what I needed to do. All in all, I recommend him for all your upholstery cleaning.
The technician was very thoughtful and pleasant. He did a great job and efficient. Made me feel comfortable having a stranger in my home, and I feel good about the cleaning! Couch and love seat look great. I have two kids and they’re very messy (markers, pens, spills, dirty feet), so we need a cleaning at least one…
Brett was on time. Very professional. Explained everything in advance. Would use the service again. Brett will be my go to guy.
I have used you for 10 years in Arizona and I’m an interior designer and I just moved here to Laguna Niguel and I use you for our condo and our home!! it’s always absolutely amazingly perfect !!! I’ll never use anybody else.!! And the young man who has come actually all of them are fantastic and I want to give the…
My technician was phenomenal! Thank you! He got all the coffee stains out and I can’t believe it!
Matt was just great! He did a fantastic job
Romero came over and did an excellent job on cleaning our pet stains and white upholstery. No chemical smell. We’ve used 2 other companies in the past and this was the best thus far. Will be using again.
Wonderful service! On time! And my couches look like new. I am very pleased with the service provided!!
Pleased with the results of the carpet and upholstery cleaning. The service provider was friendly and efficient. We will definitely use them again.
Matt was very professional and very neat. I would give him a 10 out of 10. I would use you again. Thank you
We were getting a room ready for a house guest. Zerorez was able to get someone out on short notice to get the carpet cleaned. They did a great job.
Great job and customer service
Brett ,the cleaning specialist, was so professional and polite. He did a great job and it was quick and much quieter than I expected. I’m overall happy with my experience.
Chris was great! Called 30 min before he arrived and had helpful input on best cleaning options for some of our other upholstery.
Raymond C. is my technician, He is very honest and did amazing job on our 12 year carpet that has never been cleaned by any professional before. We are so appreciative of the technology that they are using. Alkaline water, we are surprized with the results. No chemicals "Just Water" can you believe that? Amazing…
Ramiro was great!! He worked quickly but also effectively as he got lots of ground-in stains out of the carpet and my downstair’s tile grout is like new!! Will definitely use ZeroRez again. Thank you!!
Austin did an outstanding job for us. We have used and will continue to use Zerorez.
The tech was helpful and respectful. The carpets look wonderful. Not all soggy and suck like with other carpet cleaners. I will only use ZeroRez.
Great service as always! Sergio was awesome and professional.
Always exceeds expectations. I will only use Zerorez!
Great and professional. Would recommend to anyone
This was my first time using a cleaning service to clean my upholstery and rug and Zerorez did not disappoint. My experience from start to finish—getting a quote, scheduling an appointment, receiving confirmations, and a call from the service person (Chris) before arriving—was top notch. Highly recommend!
Great friendly service and Jeremy did an excellent job with our area rugs and upholstery pieces. Fast drying and rugs feel soft and fresh, not stiff like. I highly recommend Zerorez.
My technician arrived on time and was polite and professional. He did an excellent job and I will request him every time!
Romero Nova the serviceman did an excellent job of cleaning our sofa and couldn’t have been more polite. We highly recommend him
Andrew was absolutely awesome. He went over everything with me before we committed and easily rolled with the punches as I changed my mind about a few things. He was hands down awesome. Will be using him and zero rez again!
Excellent service by Brett. Friendly, thorough. Carpets look and feel great! Update 07/2020: New house, different fellow. He was fast...but NOT thorough. 😢 Update 04/2021: Matt came and cleaned our VERY large sectional. Friendly. Exceedingly thorough. Careful of the placement of cords and hoses and put wall…
Brett was super efficient and very professional. He did a great job cleaning out carpets and put in extra effort on tough stains
Wonderful experience. Would use them again anytime!!!
I have used this company a few times now. They are THE BEST. Its the only service I have ever had where the carpet stains really don't come back in a few weeks. Ask For Ramiro. He is courteous, fast and very thorough.
Austin was awesome from the minute he called to tell us he was on the way. I could hear from his voice that he wa passionate about his job. Arrived on time and explained everything he was going to do. Work was impeccable, very pleased and will definitely use again. Thank you Austin!
Our couch had some serious dog smudges and stains and ZeroRez was able to lift most of it out and brighten up the fabric and it smells great now. Super courteous technician made double sure he got every area on couch and ottoman. Will definitely use this company again.
Service manwas on time , extremely professional and did a great job!
I use Zerorez at my home and office. They always do a great job, get out any stains and come on time. I recommend them and would never use any other service.
Zerorez is an excellent upholstery and carpet cleaning service. We hired them to initially clean our sofa cushions but ended up having them clean the carpets in a few rooms and clean all of our outdoor furniture cushions. The results were dramatic. Far and away the best carpet and upholstery cleaning service we…
Good company. Made several confirmation requests and showed up at the beginning of their window. Very satisfied with their work which didn’t take very long.
I hired Zerorez primarily to steam clean my travertine floors, plus 2 couches and an area rug. The area rug cleaning was fantastic, which is not surprising since carpets are their specialty. Our guy worked super hard on my couches. Wasn’t able to get the head rest stains completely out, but he warned me of that…
Brett arrived at the beginning of the two hour time frame which helped me immensely. He was professional, courteous, thorough, and helpful. My carpet, couches, and rugs truly look brand new! The only negative is that I hadn’t tried them years ago. I historically have used services that use rug shampoo, and we all…
I have used zerorez for many years, and have never been disappointed. All the guys are always on time, courteous and professional. After watching a friends incontinent pug for three weeks, I had more than my fair share of pet stains. Sal went above and beyond to remove them all, What a guy!
On time , respectful and very informative of product. And did a good job.!!
Gabe was very professional. He called ahead to let me know he was on his way. He was on time. He was polite, respectful and gave great information about the work he was about to do. The finished product was better than we expected. Thank you!
The cleaning technician was extremely friendly and professional. Called 10 minutes before arriving. I would highly recommend this company. My area rug and upholstered chairs look great. He was not rushed and did a great job.
Referred by a close friend who only uses ZeroRez. I liked the non-toxic products and the minimal drying time; household has allergy issues. I also opted for the upholstery treatment as it is water based and safer to use. Matt arrived on time, was very courteous snd professional. Answered my questions re the products…
Very hard working and polite young man. He was thorough and worked quickly!
Amazing work! The men are professionals and they do a thorough job explaining their work and the materials they use. Everything came out very clean and they did a great job of removing some pet stains that had been set in.
Austin did great job ! He called us when he was on the way and was early. He did a great job cleaning the couch and area rugs. The couch felt soft after the cleaning.
We have used ZeroRez for years! Their service is prompt, pleasant and responsible. Their technicians are first rate and we are always pleased with the results. Marcel is the best!
Technician was prompt, courteous and professional. He took time to explain the cleaning process and how zeroex products stand out against competitors. My recliners look brand new! The process was efficient! I would definitely recommend and will use in the future.
Very satisfied with the work
Excellent - prompt, knowledgeable & carpets sparkling clean!
Austin did a great job, he showed up a little early, let me know before he came, did a great job my white couches which are now white again. Very nice young man, very thorough and professional. As always thank you Zerorez. Wouldn’t use anyone else.
Fantastic communications and took extra care. Really impressed and would highly recommend.
My main concern was my huge sectional that had pet odor but I also had a closet and some steps that were badly in need of cleaning. Sal was very professional and did a great job on all the spots. He was the kind of person you would feel comfortable with in your home, of course wearing a mask and being very courteous.
Austin Lawson is an amazing Technician. We give him a 10 out of 10. Thanks you Austin!
On time, very professional and e erythema g looks great! Will definitely use again!
I don’t leave reviews often, but I’m so impressed by how good of a job they did. I’ve use this company a few times, and every single time the technician who shows up is professional, knowledgeable, and does an amazing job. They were even able to get out a melted crayon stain that I was convinced was a lost cause. Thank you!!!
The service technician was professional and personable! He did an excellent!
Robert was the best Zerorez professional we could have had! He worked very hard and fast! He was very nice, pleasant and happy. He spoke highly of the company as he has had a long career as a rug cleaner. Zerorez was by far the best. He left with our rugs looking brand new! This morning the rugs looked…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1324 | $170–$340 |
| Pet stain & odor removal | 433 | $153–$366 |
| Area rug cleaning | 363 | $176–$453 |
| Carpet steam cleaning | 335 | $170–$371 |
| Upholstery cleaning | 273 | $189–$377 |
| Power/pressure washing | 21 | — |
| Drapes & curtain cleaning | 4 | $276–$838 |
| HVAC duct & vent cleaning | 3 | $497–$1.1k |