How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty80−2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREZerorez Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 4,956 Google reviews
Report card
Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Nashville for 7 kinds of job.
Zerorez Nashville for area rug cleaning
Clear ✕All 312 Google reviews tagged “Area rug cleaning” · showing 40
We had Zerorez clean five areas of our home, including multiple carpeted rooms, a large rug, and our stairs, and the experience was outstanding from start to finish. Chaz was absolutely fantastic. He took the time to inspect the carpet fibers, explain exactly what needed to be done, and answered all of our…
Charles was on time, tenured, respectful of my property and pleasant to work with. Charles has a gift of kindness that makes you very comfortable to work with him and have him in your home. I highly recommend asking for Charles when you schedule the service.
Rug looks great! Was very impressed with the young man that was here. He showed up on time, was very clean and respectful of our home.
They did an excellent job and I’m really impressed with their services. They communicated with me before and after the service. I’ll definitely use them again for carpet cleaning.
Tech was very knowledgeable and took the time to answer questions and provide explanations. Still wet but from what I can see, excellent job.
Very easy to schedule, technicians are very skilled and will be upfront with what they can and can’t confidently do.
This is the second time using Zerorez and it was another good experience. Carpets once again look like new.
5/22/26 Christian was fantastic. Very polite very thorough, moved some furniture for me ! he was awesome. My rugs look fantastic! Zerorez does a fantastic job! I can’t recommend them enough! I will use them again just like I did before when I had Jan doing the cleaning again thank you so much Zerorez for making my…
Sid took care and protected work areas. Very professional and communicative.
Daniel did a great job explaining the process, working around our situation and cleaning the carpets. I'll definitely call Zeroez again!
Lovely technician very helpful and did an amazing job!
He did sure a great job caring for my home and was even nice to my dog. I love how the rugs are not very wet and things dry fast. I love Zero Rez and highly recommend!
My carpets look fantastic and Brian did such a great job of explaining the process, what to expect, and what to do after the cleaning. 100% recommend! The carpets are drying quickly and no chemical or fragrance smells which is what I wanted. Thank you Zerorez and Brian for a job well done!
Very professional. Did not take a long time. I am very pleased with the end result.
Jeremy arrived promptly, worked super hard and efficiently, and now my carpets and rugs look fantastic!
I love ZeroRez! They are timely, have great communication, very reasonable prices and always prompt!
Very professional and polite technician. Did an excellent job!
I couldn’t be happier with the service! Jermey did an amazing job cleaning all of our carpets, plus our area rug looks brand new again. I really appreciated that they went the extra mile to help move the couch and get the rug back in place—it made everything so much easier. They also cleaned the couch itself, and it…
Charles was prompt and very professional. My kitchen runner had some serious stains, but in no time he had it looking brand new! He also cleaned an area rug and added fiber protection. I would highly recommend using Zerorez!
Brian the technician was informative, knowledgeable, polite, and thorough!!! Very pleased with the outcome of his work. I gave 5 stars ⭐️ it was well deserved.
ZeroRez did excellent work! Charles was thorough in explaining the process, & expectations on a couple of items, which came out perfectly! Have already recommended Charles to our assistant also! Go Zero Rez!!!
Incredible job, nice employee. Priced high for 3 area rugs but will use again. I’ve used them before and their work far surpasses anyone else.
Great job! Thank you so much 😊
Albert was great, appreciated his attention to detail.
Very professional! Great product!! Carpets look new again! 3rd time I have used them, and my carpet looks great!
Zerorez did a great job even with pet stains. They were actually able to come EARLY and got the job done very quickly. The carpet looks and smells new. Our technician was professional and made sure we were happy with his work before leaving our house. This is the third time we have used them and we are never disappointed.
They cleaned all of my upstairs carpet and two area rugs downstairs. The technicians were friendly, professional and prompt. My house smells amazing and the carpet looks fantastic. I will definitely use them again.
We’ve used this company for 3 years now and love it. Everyone is friendly, professional, easy going and so a great job with what you need done. Jan is the reason we stayed with them initially—he was so thorough and helpful, went above and beyond for us. We have 3 dogs, so it’s great to have everything deep cleaned.
Zerorez is the best. Carpets look and smell great. Charles does an amazing job. Highly recommend this company.
Once again, Kevin Watkins was awesome! He did a great job on my carpet. He was on time, efficient, answered all my questions and the best part is my carpet looks wonderful! Thank you Zerorez
I am never disappointed. Technician is always courteous and careful with our home. And does a great job!
Very personable technicians, very thorough. I appreciate their honesty with me. Johann was Amazing They were very good. Thank you.
Ryan went out of his way to do a good job on our carpets…i’m so glad we decided to also have him clean an area rug that we added to our original request - it looks brand new!!
Called before getting here and letting me know when he’ll arrive. Very professional.
Charles was on time and was very professional. Everything looks Great!
Kevin was very friendly and professional when he picked the area rugs up.
We had our carpets done last year. They didn’t get any of the stains up. My little green machine did better. Their pictures are so ridiculous. I wish I had known about the love it policy or whatever and gotten my money back because I definitely was not pleased.
Very professional, informative and nice. He did a great job, was polite and nice and explained everything about the processes. He texted this morning and said he could come early and that worked out fine too. Very positive experience.
Ryan was amazing…super friendly, professional, and very knowledgeable. He did a great job!!
Excellent job., carpets look brand new!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1312 | $139–$309 |
| Pet stain & odor removal | 590 | $151–$373 |
| Carpet steam cleaning | 540 | $146–$327 |
| Upholstery cleaning | 322 | $183–$373 |
| Area rug cleaning | 311 | $176–$310 |
| Mattress cleaning | 4 | — |
| Leather cleaning | 2 | — |
