How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty80−2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREZerorez Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 4,956 Google reviews
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Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Nashville for 7 kinds of job.
Zerorez Nashville for general carpet cleaning
Clear ✕All 1,314 Google reviews tagged “General carpet cleaning” · showing 480
Daniel was an amazing tech !! He went beyond to make sure the carpets were clean as could be when he left.
Daniel was very professional and thorough. My carpets looked brand new. Will definitely use again in a few years.
Brian was early and got to work quickly after thoroughly explaining what he was going to do, how he does it, and how long to expect. The carpets and wood floors are noticeably cleaner and the products are safe and odorless. He was very professional and we look forward to using him and Zerorez again in the future.
This was my 10-15 time to use zerorez I was very satisfied with there service its all natural orange oil no harsh chemicals the guys are very friendly and helpful in moving the the furniture I recommend them to everyone thank you zerorez from a very satisfied costumer January 2023 today I had my carpet cleaned…
Daniel did a great job cleaning our office carpet, our stairs, and a hallway! Fast and very efficient! Makes me wish I went ahead and had all my carpets cleaned! Thank you so much!
Thorough!!!
ZeroRez proved themselves to be a great carpet cleaning company to me when we had our son’s room, among others, cleaned. The difference was literally night and day. That made a believer out of me and I will use nobody but ZeroRez. Entry hall, son’s room, son’s room.
We had Zerorez clean five areas of our home, including multiple carpeted rooms, a large rug, and our stairs, and the experience was outstanding from start to finish. Chaz was absolutely fantastic. He took the time to inspect the carpet fibers, explain exactly what needed to be done, and answered all of our…
Daniel, with Zerorez, came out to clean 2 rooms and a hallway. Not only was he super professional, he did an amazing job. One of my rooms had dog pee and the other had a bright red oil based crayon (aka pastels) He was able to rid the room of any trace of dog pee and staining and he also got most of the red crayon…
It was a good experience. They were on time and did a good job. Thanks!
Charles was on time, tenured, respectful of my property and pleasant to work with. Charles has a gift of kindness that makes you very comfortable to work with him and have him in your home. I highly recommend asking for Charles when you schedule the service.
They did an excellent job and I’m really impressed with their services. They communicated with me before and after the service. I’ll definitely use them again for carpet cleaning.
Sid was so courteous, helpful, and quick! He ded a great job and went the extra mile to make sure the carpets were cleaned. Will definitely be using zerorez again for cleaning!!
Third time we have used Zerorez. Extremely happy once again. Brian was our technician. He was very friendly, professional and knowledgeable. Just a nice guy all around. I highly recommend this company for your carpet cleaning needs. Ask for Brian if he is available- can’t go wrong.
Charles was amazing! Very friendly and thorough. Highly recommend!!
Bought a duplex with heavily soiled carpets...Daniel came out and did a remarkable job. I really did not think the carpet could be cleaned but with such a great price we scheduled a cleaning. He was timely and thorough. Amazed at the results....minimal soil left. He had also explained the process and what to…
This is the second time using Zerorez and it was another good experience. Carpets once again look like new.
Carpet cleaning was Fantastic! I will definitely utilize Zerorez for any future cleanings! I was thoroughly impressed with the quick service, professionalism, and punctuality. 10/10 would recommend. 🙂
We’ve used Zerorez many times. They are always kind, professional and do a great job! We will definitely use zerorez again.
Charles was wonderful! He is an absolute professional! He was on time and great communicator. We got three rooms of carpet cleaned, three rooms of tile, cleaned, and sealed, shower, cleaned, and pet odor treatment. Excellent work all done in a very good price.
5/22/26 Christian was fantastic. Very polite very thorough, moved some furniture for me ! he was awesome. My rugs look fantastic! Zerorez does a fantastic job! I can’t recommend them enough! I will use them again just like I did before when I had Jan doing the cleaning again thank you so much Zerorez for making my…
Technician was great. Will use again
Brian and the team were amazing to work with. Brian cleaned a large room and stairs. He did awesome and he was fun to talk to throughout the process. He also noticed we had our own little carpet cleaner machine, he educated us and shared best practices on how to best use in the future. Would highly recommend and we will use them again.
Very thorough cleaning. The tech had a lot to work on, it looks soooo much better.
On time, hard workers, friendly and professional
2nd time using Zerorez and couldn’t be more happy with the results! Carpet is clean and pet stains and odors were removed. Daniel did an awesome job!
Great experience and our fellow was wonderful. The house looks great!
This was an awesome experience. The carpets were cleaned and look great! Brian was very efficient with his work and did an awesome job!!.
The young woman who cleaned our carpet was so professional and polite she made the whole experience a good one. The carpet looks good and smells fresh. Highly recommended.
ASK for Angel as she did a fabulous job!!! She was on perfectly on time, texted and called me beforehand to let me know she was coming. Spent a long time getting stains out of 2 rooms and cleaned out the difficult Horse Hair Rug I have from Havertys in our den. It has never looked so good! She was very friendly,…
Daniel did a great job explaining the process, working around our situation and cleaning the carpets. I'll definitely call Zeroez again!
Lovely technician very helpful and did an amazing job!
They did a great job. Very professional, courteous, and punctual. I recommend Zerorez. I have been using this company for a few years now and really liked the great job they do. I will use again on their next special! VIV
Chris was prompt, very professional and courteous. He explained the services provided.
So fresh ✨ thanks for spring cleaning… polite, on time and very professional. Will definitely ask for Christian to come back! :)
Angel was very nice and professional. I would request her again.
Great experience
We have used Zerorez several times. They are always good to work with. Easy to set up appointments, very pleasant to work with, and they do a very good job.
Brian was 5 stars. Highly recommend
Great job! Thank you. Very professional! I do not remember young mans name.
The techs arrived within promised time range. Their work was professional and efficient. This is my third time using Zerorez, and am happy with the results.
Great job! Technician was mannerly and efficient. Completed job in a professional way. Will call again!
Happy Customer.
Brian was great, fast, explained the process before he started and let me know the dos and dont’s. The products to use while vacuuming and cleaning. Great all all around experience.
Good customer service.
Charles was one on the most efficient and nicest Sevice person we have ever had in our home!!
These guys always go above and beyond! 💯 recommended
Another great job! Explained what to expect for tile and high traffic areas. I had heard great things about the company and I definitely agree!
Our technician Brian was extremely helpful! Explained everything to us in detail extremely friendly. I will definitely call on him again.
Very helpful and fast! Did a great job.
They did a wonderful job!
Had a very good experience with Zerorez. Came and cleaned carpets with in the allotted time. Everything looks great.
I have used them over and over again and will continue to do so. The best!
Zeroes always does a great job cleaning the floors. This time I had the tile floors cleaned and a walk in shower as well as carpets. The technician made it all look like brand new. He was very friendly and worked in a very timely manner to get it done.
He did a great job!
We always love the way the carpets look afterwards and the professionalism
My carpets look fantastic and Brian did such a great job of explaining the process, what to expect, and what to do after the cleaning. 100% recommend! The carpets are drying quickly and no chemical or fragrance smells which is what I wanted. Thank you Zerorez and Brian for a job well done!
Thoroughly cleaned all of our carpets. Wonderful service! Charles was very friendly and efficient.
Logan was on time, explained what needed to be done and completed the process in a timely manner. My carpets look great!
From setting up an appointment through having the services completed, Zero Rez makes it so easy! As a frequent customer I’ve been pleased with all of the technicians and this time we had Isaiah and he was very friendly and professional. He was thorough with his questions to be sure he knew what we needed done. He…
Angel did a great job on our carpets! She was friendly, professional & prompt. Would recommend!
Logan showed up during the designated time frame, very professional and completed in a timely manner. I was very satisfied! I would definitely recommend and will use again
My carpet looks perfect. He did a wonderful job!!
I have used Zerorez for a few years now and their technicians are always professional, courteous and very knowledgeable about the services they provide. Jan came out today and did a great job on our carpets. I would definitely recommend Zerorez for all your carpet and floor needs. My carpets look great 👍🏿
UPDATED REVIEW from a loyal customer (at least 5 times I’ve used this company): I paid nearly $600 for a pet treatment for 4 rooms, and for the main room needing treatment was VERY unsuccessful making it a complete waste of money. The area was treated twice and no difference was made in stain or odor. When I spoke…
Logan was courteous, knowledgeable and a friendly young man. Would recommend Zerorez and request Logan again. Have already done that today!! Thank you!
My carpeting looks and feels great. I have used Zerorez for years now and will continue to do so.
Top notch service as always. Have used Zerorez for over 30 years in four different homes. There is no residue left….the carpet dries quickly (4-6 hours). Our tech pretreated doors and traffic areas on our two large area rugs, and they look brand new despite being 11 years old! Highly recommend!
Love it again! I have had Zerorez come out before. They always call with ETA. Staff is professional and courteous. Carpet looks Great! See you next year!
Our technician communicated well on arrival and throughout the process. Many stains were removed I didn’t think were possible.
Charles is fabulous! Very detailed on time and a genuinely awesome human being. A pleasure to work with.
Very professional and polite technician. Did an excellent job!
Angela was an excellent worker. She shared what the process was and how it was done. She was very proficient and experienced. She was a pleasure to work with.
Ask for Charles! We just had our carpets and one rug cleaned and are so impressed with the outcome. Charles is the best technician and we will be asking for him to come out the next time we have our carpets cleaned. Charles did such an outstanding job and is just a great person. I could talk to him all day, he was…
We love the clean carpet. The assistant was very professional. Long over do! Thank you so much. We appreciate the service! The Smiths.
Our tech Angel was fast and courteous. She did a great job! Customer service is also always available and helpful also
Zerorez did a great job cleaning our carpets! Everything looks and smells fresh again. They were on time, professional, and super easy to work with. Will use again!! Highly recommend!
Charles was wonderful and did a great job.
Well informed, very professional, and provides a great service!
The tech was in continuous communication about his arrival time. He wore booties over his shoes, and did a fantastic job of both pretreatment and cleaning the carpets.
Fast friendly service...Technician was thorough and pleaseant...He explained the process and all the limitations completely..Would definitely recommend.
Very pleasant experience. Carpets look great
Pre-paid for expedited service. We’ll see it it’s true or not. **Response to owner. Then why was told that prepaid would expedite the service if it wasn’t available?**
I couldn’t be happier with the service! Jermey did an amazing job cleaning all of our carpets, plus our area rug looks brand new again. I really appreciated that they went the extra mile to help move the couch and get the rug back in place—it made everything so much easier. They also cleaned the couch itself, and it…
Awesome job
Excellent service and very professional.
First time I’ve used this company and was very pleased with the experience. Definitely will be using them again.
Zerorez was amazing!! The technician was terrific. He got out a stain in a carpet and an impression that would not come out from our strategies. The areas he worked on dried quickly with Zerorez!!! My mattress was good as new!
Brian the technician was informative, knowledgeable, polite, and thorough!!! Very pleased with the outcome of his work. I gave 5 stars ⭐️ it was well deserved.
We’ve used Zerorez a couple different times. Professional and on time. Quick and efficient. Always happy with the end product!
ZeroRez did excellent work! Charles was thorough in explaining the process, & expectations on a couple of items, which came out perfectly! Have already recommended Charles to our assistant also! Go Zero Rez!!!
Very professional team. Rooms smell so good.
Brian did a great job. Lots of special attention to details.
Brian and team were very polite, professional and efficient
Albert was great, appreciated his attention to detail.
Great service and results are awesome! Highly recommend for anyone with pets! Will use them and only them from now on!
Duct (registers, air returns, and dryer vents). They did an excellent job. Very professional. Would highly recommend.
Jan did a great job and my carpets look great.
Third time using different services. Every time the folks communicate and show up on time and have all been extremely polite. Not to do business with companies that are consistent and solid.
Very professional! Great product!! Carpets look new again! 3rd time I have used them, and my carpet looks great!
Carpets smell and look so much better!
We’ve used Zerorez exclusively for several years. They offer great deals and great customer service. When they leave my carpet looks and smells great! George was great and explained everything clearly.
Zerorez did a great job even with pet stains. They were actually able to come EARLY and got the job done very quickly. The carpet looks and smells new. Our technician was professional and made sure we were happy with his work before leaving our house. This is the third time we have used them and we are never disappointed.
Very professional and explained everything thoroughly. Carpet looked great.
No complaints technician was informative and professional. Did a great job.
The employee was very professional. Asked me to point out any spots that needed special attention and asked me to make sure I was pleased, I was, before he put his equipment away.
Matt was very nice and cordial. When he arrived he looked at all the areas and then told me his plan of action. He did a wonderful job. Will highly reccomend
They cleaned all of my upstairs carpet and two area rugs downstairs. The technicians were friendly, professional and prompt. My house smells amazing and the carpet looks fantastic. I will definitely use them again.
Friendly, professional and great results!
We’ve used this company for 3 years now and love it. Everyone is friendly, professional, easy going and so a great job with what you need done. Jan is the reason we stayed with them initially—he was so thorough and helpful, went above and beyond for us. We have 3 dogs, so it’s great to have everything deep cleaned.
They did a wonderful job better Than I expected they were professional the Rooms are clean spotless especially the bedroom was wonderful!!
Timely, efficient, personable and a definite improvement.
Very prompt, courteous and helpful. Did a great job.
This was my 3rd or 4th time to use this company. They always do excellent work & have the most wonderful techs!
Great service!! Charles and Daniel were excellent—super friendly and thorough!! Very pleased with the way my carpets look and the odor is gone!! Thank you Zerorez!! I will definitely use you again and recommend to friends!!
Charles was very informative and did a great job! We will be booking service with Charles again!
Zero Rex is always very professional and curious when coming in your home. Johnny did was great, very nice and friendly and did an excellent job.
Great service.
Once again, Kevin Watkins was awesome! He did a great job on my carpet. He was on time, efficient, answered all my questions and the best part is my carpet looks wonderful! Thank you Zerorez
Very professional, excellent service, carpets turned out great
The service provider was amazing! Very friendly, hard working, and professional! Was on time and delivered great service! Loved our experience and our carpets look amazing!! 10 years of wear and tear gone!
ZeroRez is always great! Our carpets are so clean, and I don’t have to worry about my pets afterward. Thanks again!
Kevin was extremely professional and personal. He had conversation the whole time he cleaned my daughters carpet after her surgery. Super nice guy.
I recently had my air ducts cleaned. The workers were friendly and efficient. They did a great job. I can literally breathe easier now. Thank you Zerorez.
The tech was very pleasant and professional. Did a great job.
Great service and personable technician. Prompt and respectful of my time and house.
We’ve been using Zerorez for years and have always been impressed by your service.
Did a fabulous job! My carpet looks brand new!
Great service. John was awesome. He had a big job and did terrific!!! Thank you!
I have used this company numerous times and had the same experience. The employees are professional and efficient.
Great experience!!
We most recently had Kevin with ZeroRez clean our carpets. He called about 30 minutes prior to arrival, so I was prepared when he did show up. Kevin was professional and courteous. He ensured furniture corners were protected in case the carpet cleaning tubing got close to furniture. Kevin reviewed the areas of…
Excellent service. Highly professional.
This was our third time using zero Res for our carpet cleaning. They always do a great job and make sure they answer all questions.
We highly recommend Zerorez for carpet cleaning. Our technician, Jorge, provided exemplary service. He identified the problem areas and spent the time to ensure that our carpets were clean and look great!
Amazing experience! Chemical free and worked wonders on my carpets that had never been cleaned before. Highly recommend!!!
Very good experience. Smells fresh. Cleans well. I use them every 12-18 months
Ryan went out of his way to do a good job on our carpets…i’m so glad we decided to also have him clean an area rug that we added to our original request - it looks brand new!!
Zerorez did a great job on our carpet They sent 1 guy out and he was very friendly and worked quickly to clean all the carpet in our home. Will definitely use them again for other services
Two guest room carpets looked good from the moment they were cleaned. I was told by the tech that I could expect the dark patches on the stairway to lighten after a few days, but they did not. When I called to ask for a revisit, I was told I would be charged again because I had waited 9 days to call them, rather…
Very professional and courteous technician, Juan
Zerorez is a great company with a great service. Always recommend them over soap based cleaners.
We are return zerorez customers and they always do a fabulous job. Technicians always arrive on time and work quickly and efficiently. They also run awesome sales! Highly recommend!
Was told they’d arrive between 3 and 6pm, and my person arrived at 2:59pm lmao. Was very fast and really helpful. Took 30-45mins for my one bedroom and it all dried in 3.5hrs with windows and multiple fans on (was told 4-8hrs). Can finally go barefoot in my new apartment!
Zerorez is by far the best carpet cleaner in town. My carpet looks amazing!! Most all of the stains came out. They were in and out in less than an hour. I will definitely be recommending them to ALL my friends and family
Ryan did a great job cleaning our carpet. He was very courteous and professional.
Very professional, informative and nice. He did a great job, was polite and nice and explained everything about the processes. He texted this morning and said he could come early and that worked out fine too. Very positive experience.
Amazing experience and a really kind and professional tech
Ryan was amazing…super friendly, professional, and very knowledgeable. He did a great job!!
Very professional and respectful. Carpets look absolutely amazing. Will definitely use them again.
Jan, the service person, was very professional. He explained the process and was very thorough. Our carpets looked terrific. We would definitely suggest this company to everyone.
Great experience. The tech was great, quick and did a good job.
I was please with the service I received. The technician was on time, polite, professional and did a great job with my carpets.
Excellent service
I have used Zerorez before, and always pleased! However this time was awesome. My wife keeps saying our carpet looks like new!! We are very pleased with them and highly recommend them.
Excellent job., carpets look brand new!!!
Tech arrived on time, walked through the house with me and looked for pet messes, discussed what the plan was and offered pet treatments. He worked quickly and efficiently! I was very impressed with how good of a job he did! My house smells great and the carpets and rug look amazing! Will definitely use again!
Quick efficient and best of all carpets look brand new
On time, professional, great job
Overall a good company will definitely use again...
Charles came and did an excellent job. Very professional and very funny, which added to the enjoyment of having him here to clean my carpet!
Ask for Kevin!
Jon did a great job with cleaning. He also explained everything in detailed and answered all my questions.
He did a great job I'm very pleased an his courtesy was right on point friendly ,polite an he explained everything to me before he started an after he was finished I really appreciate the service.have and blessed day.
Fabulous job!
John from Zerorez is a great guy. He did a wonderful job cleaning my carpets. He is committed to doing the best job possible and I was greatly satisfied with his work. I would definitely use this company again. Great service!
Very professional and helpful. Jorge did a good job cleaning my area rug & it looks better! Thank you
Ryan was fantastic! He took time to explain everything that I needed and how it all works. He went over the space with me once the job was done to make sure I was happy and reassured me all the products are pet and kid safe. Highly recommend this company and Ryan.
Technician ryan was great took his time and explained to my husband everything will definitely be ordering service from zeroez again
The service was great and the tech, Jorge, was very professional and helpful. I recommend Zerorez. Our carpet looks great.
Matt was at our house 27 minutes according to our ring app. To clean 3 rooms and a hallway. Rooms smelled horrible. Rescheduled for another tech to come out from 3-6. Charles called at 10:30 asking to come at 1. I said, sorry that won’t work our 2 year old naps then. His response was well this isn’t even my mess up,…
George did an excellent job with cleaning our carpets. Very respectful of our furniture and property. In addition he was very meticulous; thorough. I would use/recommend Zerorez
Fast and great quality! Ethan our technician was professional and very respectful.
The technician, Ryan, ensured I was aware of what I could expect. He sincerely cared that I was happy with the results. He is a great representative of the company
Kevin was very professional, friendly, and competent
Ryan was great!! My carpets look new again.
Excellent service from Jorge! Very hard worker with great customer service! Will definitely be requesting his service next time! Give him a raise, good employees are hard to come by these days!
Friendly and professional! On time and efficient
Ryan did a GREAT job cleaning our carpets. He was very professional and on time!!
Technician was great. Very personable and did an amazing job with our carpets and upholstery. Will definitely use their services again.
Highly recommend Zerorez! My carpet looks amazing and the price was great! Jorge was kind, very professional, and knowledgeable. 10-10!
Professional, good service from knowledgeable technician. Took the time to educate me about what was causing some my carpet issues and got spots out of my carpet that I thought I was just going to have to accept. Do yourself a favor and use these guys for your carpet cleaning.
I am so happy to have found this company ! Many carpet cleaning company’s leave the house smelling worse with the products they use! Not zerorez!! Worth the money!
Jan did an excellent job cleaning our carpets, sofas and chairs. He was a hard working and our carpets looked like new when he was finished. Zerorez provided great service at reasonable prices.
They were right on time, super respectful of our home. Our carpets never looked so clean and smells wonderful!
Matt was very quick, not personable at all and our carpets don’t look any different than they did before they were cleaned. Charles did a much better job last time.
John arrived promptly, did a thorough job working in a timely manner, was courteous, and succinctly answered all of my questions; great experience!
Friendly, pleasant and knowledgeable technician quickly and efficiently cleaned my carpets to like new appearances. Technician arrived exactly when he stated. Good experience with very little interruption to my afternoon. Easy!
I’ve been using this company for about 5 years now and as ALWAYS Zerorez does a FANTASTIC JOB!! Another 5 stars!!!
Jon was great. He was very informative and did an overall great job.
Awesome experience. Great job.
Wonderful job. Very efficient and knowledgeable about material and carpet wear. Professional. Couldn’t ask for a better experience. Worth every penny!
John did a great job cleaning my carpets. Highly recommend this company for your home and carpet needs!
Quick response and scheduling made easy. Technician was not only on time but called at the beginning of the time window and informed me of when he would be here. Friendly, respectful, and considerate of home and cleaning was quick and completed
Zerorez was great to work with. Matt did a great job cleaning my carpet and upholstery.
I explained that I had acrylic paint stains on the carpet. The young man said I would see a significant improvement. I do not see that much of an improvement! Not happy
Charles is outstanding and a great credit to the company. Charles was informative, professional, brought his sense of humor, and kindness to our home. Charles will always handle our carpets. Thank you!
I used Zerorez to clean the carpets in all my bedrooms and living room. The service tech, Kevin was great! He was on-time, knowledgeable and provided great customer service. The service provided by Kevin was so awesome, that I called Zerorez a second time to schedule an appointment to do additional carpet cleaning.…
Your technician did a great job and was very friendly. Great experience…will use again!
Charles the technician was excellent. He removed several stains that I didn’t think could be removed. He was pleasant to have in my home. I’d recommend Zerorez and Charles to anyone who asked.
Very thorough
Arrived early and did a great job.
Jon did an AWESOME job on all of our floors, carpet, tile, everything!! He was very professional, kind, and timely!! Amazing job!! THANK YOU!!!
Charles was wonderful! Prompt, polite, and informative, and all done with a smile!
The two young men who completed our work did an awesome job. Both of them were very friendly and professional. I would definitely recommend them.
Very nice technician, on time. Great job. Good value for my money.
Amazing results. On time and very professional. Highly recommend.
I will recommend this company to anyone! They did an amazing job!!! The tech was very knowledgeable of what we needed. He was amazing!! Thank you for your hard work!
Professional, on time , respected my home
The process was simple and the technician did a great job.
Great technician was very knowledgeable and did a great job!
They did a fabulous job, were respectful, efficient, and careful with all belongings.
Arrived right on time. Got the job done in a very reasonable amount of time. Very friendly, including the receptionist when i called to book. Very affordable
Easy to schedule and tech showed up on time. Easy. Efficient.
John the technician was courteous and knowledgeable
I received excellent service today. Very pleased with Kevin’s knowledge and recommendations on carpet care and protection.
Quick and easy!! Great service for a reasonable price. I will definitely use again!
Charles was amazing. Professional, kind and efficient! Will definitely call them again for future carpet cleanings!
Ethan was great! He was quick and thorough with all the rooms he cleaned. I will definitely call ZeroRez again.
Carpets look great and Cameron was very professional! He treated our home with care. Highly recommend using this company.
The service Kevin provided was excellent! Very knowledgeable, professional and kind. Third time using ZeroRez for a rental property, and never disappointed.
Ben did a wonderful job and was so pleasant to work with.
He did a very good job, took his time and clean my couch very well
John did a great job cleaning our carpets and area rugs.
The person who handled the cleaning at my house was professional, communicated exactly what he was doing and gave me directions for carpet and sofa care. I highly recommend Zerorez for your carpet and upholstery cleaning.
Professional and fast! Would definitely recommend.
Jon did an AMAZING job cleaning our carpets, area rugs, outdoor furniture and outdoor ceramic flooring - extremely professional and great results - we would rate both Jon and the services provided at a 10+++++
These guys are the best in the business! We had some major issues with our carpet between kids and cats, and nothing I did myself worked that great. These guys just about restored our carpet to new, and they were courteous, fast, and efficient. Definitely recommend these guys!
Very pleased with the service we received. John was very knowledgeable and professional. Answered all of my questions and then completed the cleaning in a very efficient manner. The results were immediately noticeable! I recommend this service to anyone that wants general carpet cleaning and especially if you are dealing with pet odors.
This was the first time we've used this company. I WILL be using them again. I HIGHLY recommend them. They were on time, extremely courteous and a pleasure to talk to. Our carpet hasn't looked this good in years.
John, our technician, was very courteous and helpful. He moved several pieces of small furniture that we could not move with a good attitude and humor. We would request him again.
Fantastic experience! Very timely, and thorough job. Very communicative.
Great service. Kevin our tech kept in contact with us and was here when he said he would be. Kevin did an excellent job. Love this company. They do what they say they will and keep my house clean.
Amazing work, fast and on time.
Timely, professional and very knowledgeable.
The technician, Ben was outstanding in providing the best quality service.
Charles was awesome! Carpets were immaculate! Thank you Charles and Zero rez!!!
The cleaner was very professional and did a good job.
Would absolutely recommend! They did a great job and the carpets look great!
Jon did an amazing job! Carpets, rugs and sofa look so clean.
They did a great job. The tech was very knowledgeable and removed all of the stains even stains that other companies couldn’t remove. Very happy!
Carpet,shower and vinyl floor all look amazing!
Kevin took his time to ensure our carpet and rugs were thoroughly cleaned, and was a pleasant representative of the company. Thanks Kevin!
So professional and kind. I had a lot of questions which the service technician was able to answer. My house smells so fresh and clean.
Great service for the price. Cleans with water power not detergent that leaves residue. Tech was very professional. Would definitely use again
Service technician was amazing. He explained everything he was doing and had me check his work as he was going. He was kind, friendly and very professional.
Zerorez is amazing. Been using them for years and will not use anyone else. Charles is exceptional. Highly recommend
Great service, very polite gentleman. Anthony is great.
All around great experience! Carpet looks great!
I had them clean my closet and master bedroom and hallway! My husband said he was here maybe 30 minutes! I had asked him to clean as much behind the dresser as possible! I could move it myself! He didn’t! He may have done a one and done flying down the hallway but my 1 year old grandchild could clean it better than…
This is the first time I have used zerorez.Kevin did a great job. Very professional, carpet looks great.
Charlie was great to work with. Our carpet looks amazing!
Wonderful! The carpet looks great and Charles and Brandon were so kind and patient with my mother in law with dementia. I will certainly recommend Zerorez!
From the customer service to the quality of work, this place is WONDERFUL!! So easy to schedule and the work is done so well. It was so easy to get my carpets cleaned. I was able to be at work while they were doing them! And anytime I had a question, I could call and someone would answer the phone or get back with…
Carpet looks great, tech did a great job
They were helpful when I called to set up the appointment the technician arrived promptly and looked over everything and explained the services and answered our questions. Our carpets were not super dirty but we're trying to keep them in good shape he did a good job on the cleaning and didn't push us to buy more…
Our tech did a great thorough job. Told us all of our options with zero sales pressure.
Charles was very courteous and professional. He took time to explain how the process works and was very efficient in getting the job done.
Mr Charles arrived in the time frame scheduled with a smile on his face. He was very polite, walked with me through the house to discuss if there were any stains, and did a great job! He even got a stubborn red stain out of our bathroom grout! I would highly suggest using Zerorez! The cost was what was estimated…
Excellent service!
This was my second time using Zerorez and I was just as happy this time. John was very professional and did an excellent job. All corners of my walls and stairs were always protected. When he left, all my floors around the carpets were even mopped up and cleaned up!
John did an excellent job of bringing life back to my carpet of 12 years. He was a great pleasure to work with. Will request him next time.
This was my second time using ZeroRez and I’ve been satisfied with them in the past. But on this visit they did not move some furniture to clean underneath that l, in retrospect, should have brought to their attention. On the past visit, they did move the furniture. I incorrectly assumed it would be done. I’ll have to check closer in the future.
This is the second time I've used Zerorez to clean wall-to-wall carpeting. The technicians were very professional and friendly and got the job done. Will definitely use them again.
Excellent service! Cleaned carpets better than expected with great customer service and super nice to work with.
I’ve used Zerorez several times and this was the first for Duct cleaning! Great job
Tech Charles is a jewel. Very professional did a good job. Love my new carpets.
Kevin was great! Called ahead, performed the work efficiently. Very happy with this service.
Very good service high quality
Charles was my technician! He was awesome!!! I’ve had carpets cleaned over the last 30 years probably 100 times in different homes and this company was by far the best! No pressure sales to upgrade , not soaking wet carpets and my carpet is old and it looks awesome! I highly recommend zeroRez!!
My Rep was Joe he did a great job on some bad stains
Great experience- Charles did a great job!!!
Carpets look and smell great. They don't use harsh chemicals!
Complaint I have is service was not explained to me on the phone when I made the appointment. I was quoted one price, was never told that most customers need a level 1 add on which literally doubled my price to over $600. I was not told about the different levels and increase in pricing until the tech explained at…
Charles Pitts explained why he was suggesting some treatments. He also got up a stain that several before him had attempted to get up and had not. What he did took up all the stain. He was very courteous and I could tell he enjoys his job. I will be requesting him in the future.
I was impressed with the quality and professionalism of the technicians. They were really informative about the process and how to maintain after the cleaning. I thought my carpet had some mild stain and tracked areas until I saw the after cleaning. Wow…
Great Job
Jan was very polite and helpful. He asked question so as to know what the actual problems were and excatly what needed to be done! I definitely will be using Zerorez again!
Charles was great. He took the time to explain the different treatments and was very professional. When he showed us the pet urine spots we were amazed by using a special light. Didn't know they were there. Highly recommend Charles and will ask for him in the future.
Absolutely fantastic
After years of hearing about Zerorez, I finally gave them a call and am so glad that I did. Every step of the process was easy and professional. Each representative that I interacted with was responsive, understanding, and thorough. I can't recommend working with Zerorez enough.
They did a great job, showed up on time, were super friendly, and my carpets are clean and smell so fresh now!
Great products and Charles the technician was very professional and very nice. I recommend him highly
On time, friendly, efficient.
Charles did a great job. Pleasant, professional, and productive . Great job. A 10 out of 10!
It was great!!!!!
Anthony was very professional and he did a great job! Highly recommend and we will definitely use Zerorez again!
Excellent work. Service tech was great.
I used Zerorez many times and love there service. Hats off to the great Customer Service from the first call to the end of the job performed. Thanks
Well done. Very happy about stain removal. Great job!
Great service. On time. Very attentive to detail.
Anthony was very professional and did an amazing job cleaning our carpets! Highly recommend!!
Carpets look great!
They were courteous, friendly and professional! They explained everything with upfront cost. They were prompt and did an excellent job!
Jan was my technician, did great job, very nice and kept me informed of processes. Will definitely have them clean again and will ask for Jan as well.
Great cleaning job that was quick to dry. I can't see any of the former pet spots in my carpets.
The service rep for Zero Rez was very thorough with his explanation of the service. And was also diligent with the time it took to clean our carpet. I would use Zero Rez again in the future for sure.
They always do a great job
My carpet looks the same as if they never came totally wasted my money, no improvement not even the slightest contacted zerorez to complain and rep showed no professionalism whatsoever but I was told to have a nice day
Good experience
What a great experience! Anthony explained all steps prior to starting and answered all my questions. He got all stains out and my carpets look wonderful! I recommend Zerorez for a great job at a great value. Thanks.
Great results!! I have 3 dogs and carpet in all bedrooms. After this cleaning, you can’t tell I even have animals in the house! Smells so nice and looks extremely clean. Thanks so much!
Professional & hard working employee. He took extra time to work on stains. Rugs are clean!!
Great service good reps
Great service! Were able to get stains out of my runner I was afraid would be there forever. Prompt and easy to schedule.
Great service and carpet very clean
Mr. Charles and Jeremy were professionals all the way! They took their time to make sure I was satisfied. The carpets look brand new!! I will use them again and recommend them to everyone needing this service. What a great company!!!
Awesome and professional service! My carpet looks brand new! Shout out to John!
I was up sold to have an area rug cleaned and after it was dampened was told the actual price was twice what I had originally been quoted - only later to discover a portion of the area rug (about 5 inches by 1/2 inch) had no yarn left leaving the backing exposed.
Great company. They erased a stain that I thought was too bad and had been on the carpet too long to ever come out. Knowledgeable technician who worked quickly and neatly.
Super professional nice gentleman. Very helpful and thorough. He took his time to really treat and work on the problem areas and stains without rushing through. Very knowledgeable and explained in detail the process and expectations. Great experience and solid thorough job with great results! Great experience!
Charles did a great job on my carpets he explained to me beforehand about what he would be doing and how to treat each stain what we needed to do to get it out , and for the future stains . I am very pleased with the service . They were vey professional and kind .The price was affordable as well .
Update #2: another few days later. Customer sevice finally provided an email address for a manager, Mr. J. Cullinan. He didn't respond. Luckily when I called today, a customer service rep named Clayton helped me out. Made it easy. Wow, Zerorez. Update: a few days later and management still will not return my…
Anthony was so awesome! He was very friendly and professional, and did a great job cleaning our carpets, area rugs, and sectional sofa! Highly recommend, and will use them again myself! Thank you!!
Very professional and quick and my carpets look great!
Very professional and kind people. Called me to move up my appointment by a week when a spot opened up since I told them I hadn't moved in yet and I would ideally love my carpets cleaned before I moved in. Phone operator and cleaning technician were very nice and easy to talk to and got the job done easily and…
Terry was very friendly and professional and did a great job. The carpets were very dirty from pet stains and heavy wear, but they now look almost new.
The response was timely and professional. The associate who did the cleaning was was nice and professional, very efficient. I was told when I scheduled the appointment that it was a 6-7 hour dry time. My carpets are still very wet at 12 hours. This is my only complaint.
On time. Professional. Great work!
Trey was an excellent technician. He was very knowledgeable and did a great job on our carpets. Very focused on doing the best job he could for me. You don’t see this positive customer focused attitude much in our world today. Thank you Trey for a job well done.
The technician was John. He was very polite and answered all my questions and concerns.
Very happy with this company. Our carpets weren't very dirty but definitely can tell the difference. Absolutely loved the man that came to our house, Charles. The sweetest man ever, so polite and professional and kind. Wr eill ask for him if we get them cleaned again. Overall, very good customer service and good value.
Great service! We presented them with a bit of a doozy. We had a large beehive removed from our bedroom ceiling which left us with a carpet covered with honey… our technician made sure to clean a test spot for free to see if the honey was able to be removed before he charged us. The carpet was able to be cleaned and…
This was the easiest service I’ve ever received from a company, start to finish. Made my appointment online. Anthony called when he was on his way. He arrived on time and was professional. I had never used Zerorez before and wasn’t sure what to expect. Anthony patiently answered all my questions. He was an absolute…
Professional and courteous. Fantastic job on my carpet and rug. No smell and dried quickly. Will definitely use again. Thanks John and Terry!
They are prompt, courteous and efficient. Always a pleasure to do business with them!
Great service! They arrived on time, put their full effort to cleaning badly stained carpets. Were able to get up most everything. Impressed. Would use their service again.
We love Zerorez, this is our second time using them. Always feel the carpets and rugs are so much cleaner than the companies that use harsh chemicals.Alqats profession, thorough and on time, why use anyone else?
Good people. The process they use is very effective.
My technician, Jan, arrived on time! We did a walk-through to see the carpets and rugs that needed to be cleaned. He did a beautiful job and it didn’t take all day! We had several pet stains in our bedroom… I just can’t tell you how much better they looked when he finished!
Great professional company. They were professional, on time respectful of our home. What I like best about this company is the fact that they do not use any harmful chemicals when cleaning. We will be hiring them again to clean our wood floors and tile and also our upholstery. 10 Stars from us!!
Excellent work. Was able to remove pet stains better than expected. Very professional and timely. Could not be happier with the results. I will definitely use them again in the future.
Great service, carpet looks new. Technician was very professional and did an outstanding job.
I made an appointment to have my parents’ apartment cleaning. I very clearly indicated on the form that it was a second floor apartment. I received a phone call 30 minutes before the appointment with a technician stating there is a $200 charge for going inside an apartment building. That charge exceeds the entire…
Excellent job on our carpets! The pet treatment was worth the small up charge and made our rooms feel like newer spaces again!
Our carpets look beautiful now.
The cleaning technician, Charles, was very professional and friendly. He arrived on time and did a fantastic job of cleaning our carpets. Price was very good. Cleaning quality was exceptional.
Great at cleaning pet accidents. Removed stain and odor.
They're young technician, Caleb was so kind so respectful and so efficient.I couldn't be more pleased and I will be calling on zerorez again within a few months. The service I received was much more than I expected. I am truly grateful 💕🥰
The ZeroRes service is second to none, and Charles is an absolute Rockstar!!!
The employee was so kind and punctual. I had an easy scheduling process as well as payment.
I have used this company three or four times to clean carpets and have always been satisfied. Carpets are clean and it doesn't take forever to dry like Stanley Steamer does. Workers are always professional and couteous. Definitely recommend this company to clean your carpets.
ZeroRez pairs superior service with professional techs! We received communication before our appointment, when they were on their way and they showed up on time. John performed the service and reviewed all areas to be cleaned, gave a thorough cost estimate, and outlined expectations. During the service, he asked…
We have used zerorez for years in 3 different cities and they are a very consistent company. We have not been disappointed with their services and the tech we had today, jeremiah, was on time, detailed and professional. Once again, a great experience.
Carpet Cleaning by this particular employee was the best I’ve had from Zerorez!!! He was efficient, friendly, very knowledgeable and made my carpet look new! Thanks, young man, for a quality job!
From the beginning of the inital phone call inquiring for a quote, scheduling the service, to the point where John, the technician left after the cleaning, I was treated with the utmost of respect and professionalism. The overall treatment, the service and the quality were top notch! John came out and fully informed…
The gentleman showed up on time and gave a courtesy call 30 minutes prior to arrival. He was extremely polite and thorough with cleaning the carpets, and gave special attention to several stains he found once we moved furniture. The carpets look and smell so clean.
Had a great experience with Maurice! So kind and polite and explained the process. He was able to get several pet stains that had been there for almost 2 years. My area rug looks brand new!! Would highly recommend this company for your carpet cleaning needs.
John was awesome. Took care of everything we needed and was efficient and professional. The cleaner smells amazing and was safe for our bunny, dog, and hedgehog. Definitely recommend this company and we will use again.
Zerorez did a great job! They were on time, efficient, and thorough. The carpets look great!
Tech was great carpets look brand new!
Another excellent cleaning from Zerorez. Thank you for the great customer service!!!
Great service! Our guy was super friendly and knowledgeable. The company was easy to book with and the cleaning didn't take long. Best part was the carpet was not stiff after cleaned. Will use again!!
Derek was very professional and knowledgeable with cleaning our carpet. The scheduling process was quick, easy, and painless. Look forward to working with ZeroRez again!
Extremely kind and very professional, will definitely use again.
My pup got sick all over my brand new white sofa. The stains were BAD but Zero rez got them almost completely out. You can’t even tell anything happened unless you inspect it super closely. Thank you!
I was contacted the day before my scheduled carpet cleaning and was told that we would have to reschedule due to a broken-down truck. The appointment was rescheduled for 2 weeks later. Then, a day prior, I was rescheduled again due to "equipment issues." The third appointment was scheduled for 8am on a day when…
Customer service and communication was excellent. My carpets look so clean now, almost like new.
Jan was great in explaining a couple this and then getting the job done. I’ve used Zerorez for about five years and will continue to do so.
Noticed a quick difference in the feel of the carpet and definitely the smell! I have 2 small dogs & my carpet tech recommended the pet odor removal & the smell is GONE!!!!
Overall great service, very professional, on time.
Janet asked permission to come early and was so efficient and good at his job that he was done and out not long after the start of the original appointment. He was very professional, thoughtful, and courteous. He did such a great job that I’m looking forward to hiring Zerorez for duct cleaning soon.
Jan was very nice! He took the time to go over the services he would recommend; listened to me and answered all my questions. He was very knowledgeable. Did an awesome job!
Charles was phenomenal. His smile and professionalism was off the charts. Our carpets look and smell amazing. Our home has been transformed. Thank you for sending us the absolute best!!!
Verry nice and made our carpet look like new again
Very efficient
Great customer service and carpet cleaning process
Our service was great however the way this company handles their pricing is very questionable. Be prepared for additional charges and fees and room size calculated inaccurately. They will charge you based on the size from the farther wall to farthest wall and don’t seem to pay attention to the actual square footage…
I used Zerorez to clean 3 rooms and 2 area rugs at my daughter’s house. When I was sent a survey to complete I wrote that I wasn’t very pleased with one of the area rugs. They said they would contact me to correct it. That was several weeks ago and no phone call :)
Easy to book, friendly and responsive technicians, quick and easy! Will be using them again for future cleanings.
Jan was my service man and he was tremendous I want him back the next time I need service.
The guys were very polite &professional, will definitely recommend!
Sofa looks exceptionally clean!! Like new. Carpet looks considerably better. Technician was very polite and knowledgeable. I would highly recommend this company.
What an amazing job Jan did, wished I had taken before and afters to prove it!! Very professional and timely. Would highly recommend and will definitely be calling them back in the fall for fall cleaning!!
First, I appreciate Jan giving me a heads up on the time of arrival. Jan was very polite and performed solid work. I have an older carpet so I new I wasn't expecting miracles, but a good solid cleaning which I received. Jan also worked with me on my stairs being clean. He worked hard and was efficient.
Zerorez CSR Jason was very professional, explained my options & did a thorough job. Would use them again.
Around August last year, we used these guys. But then they had to reschedule on us last minute due to short staffing during the pandemic, no problem we understood, everyone is short staffed. They gave us two zero bucks cards 20$ each as a way to say sorry. In big bold letters, the card says DOES NOT EXPIRE. So we…
Great experience! They will be our go-to from now on. I scheduled a cleaning & specified in my notes what I meant by the items I selected. They actually called me to discuss and make sure I wasn’t overspending on what I selected. They saved me money! On time, communicative, and excellent service.
The person that cleaned my carpet was very thorough with everything. He made sure to explain the entire process to me before getting started. I’d definitely use the company again.
1. Phone appointment and services advisory was excellent.She was super friendly and helpful in understanding the best ways to package all the services we needed. 2. Eric G. was our technician. He was communicative, prompt, and efficient in his work. Was friendly, helpful, and informative. I have a high opinion of…
Charles was fantastic! He listened to my concerns and did a fabulous job on my carpets. He was on time and completed the task in a timely manner. I would highly recommend Charles and Zerorez! Thank you!
Called me 15 minutes before 8:00AM and showed up 5 mins early. Perfect. Rugs cleaned and stains removed. Cortney did a great job
Very courteous and professional. Would definitely recommend
The technician was personable and professional. He listened to my concerns and did a great job explaining the process. Highly recommend!
The carpet looks like brand new and our tech was outstanding. He was a true joy to work with. We will be cleaning carpet every 6 months going forward!
They were professional, and I was able to schedule and confirm everything online and via text message, since I prefer to not talk on the phone. Carpet Cleaner was really professional, and wasn't pushing all kinds of add-ons like many businesses do.
The gentleman who cleaned the carpets did an excellent job. Was very informative and took what I thought to be an appropriate amount of time to clean the carpets. However, the office scheduling is another story. Twice scheduled, twice changed. And then they said they would discount the service but the technician…
Zerorez was very easy to work with and came at their scheduled time. The tech was very friendly and knowledgeable when I asked questions.
Eric was awesome. He was on time, polite, and informative. He answered my questions fully. Carpets look awesome. Thanks, Zerorez!
Job well done
Not the first time I’ve used zerorez. If I need my carpets cleaned they are the only ones I’ll call. After service my rugs look and feel clean and I like not using chemicals. I have also noticed from past use that my carpet stays looking and feeling clean longer. Very happy with the service!
Great professional work, very efficient and finished in good time.
Professional and pleasant service provider. We were considering upholstery cleaning of a chair. He was concerned how this fabric would do, and cautiously worked in one area of it. We appreciated his caution and chose not to have this completed. We were satisfied with the carpet cleaning he performed. Carpets look good and smell fresh!
Eric did a great job and we really appreciate it!
James was so knowledgeable and really worked on the stains I had concerns with. Would definitely use again and would definitely recommend!!
Booking was easy, communication was excellent and the tech (Justin) was top notch!
Very friendly and did a great job
There’s no communication between the company and the technicians, they were 2 hours late (they had no idea where the technician was). After the job was done our carpets were left soaking wet (not as advertised to dry fast!), more wet than any other company has ever left them. Our stairs were so wet all the way…
They had to come back because their claim to not leave your carpet crunchy, was not true. They left deep rake lines that would not come up even after lots of vacuuming. The return crew would not listen to us and were dismissive to us. They did their job as quick as possible, not as thorough as possible.…
Maurice gave excellent service and was very professional will definitely be using this service again!
Professional. Carpets look great. Eric did a wonderful job.
ZeroRez Of Nashville and their technician, Chris are awesome!!!! They showed of on time (actually early) which was no problem since I received a courtesy call verifying the arrival time. Once here, Chris was fast, efficient and friendly. The ZeroRez process is the best. The carpet looks great and there was NO…
John was able to remove all of the stains on our carpet. Very thorough and overall pleased with the service thank you! Made the process of selling our house a lot easier.
They did great! In and out in maybe 30 minutes. Carpet looks great and smells great. 10/10 would recommend.
Great work!
This is the second time we have used ZeroRez, and have been very pleased. The technicians have always been very informative and very professional. Our carpets have been cleaned very well. Will use again.
Zerorez was very easy to schedule online, very easy to communicate with and order from their menu of options. Very punctual on cleaning day, very quick clean job and very happy with results. Very easy checkout process. I will use Zerorez again and will suggest to anyone to use them too!
The representative who cleaned our carpets was very knowledgable, took great care of our home, and provided excellent customer service. I would highly recommend!
Just didn’t do a good job
John was efficient and professional. My carpets look much cleaner.
Came in checked out the area went straight to work. Carpets look and smell better.
I would say and they were on time as compared to what they said they were going to be here they gave me a three hour window they showed up before the end of the window they were very polite did a good job answered all my questions I would use them again for sure
Great company, great employees. The tech that cleaned the carpets was very respectful, presentable and knowledgeable. Couldn't ask for a better guy!
Technician was on time! Very nice man. Did an excellent job! The cleaning solution had no odor. I will use them again and in the future.
On time, quick service and got all the stains out! Super happy!
Justin was very professional, efficient and thorough. He explained the process prior to beginning the cleaning, telling me about the fiber content of my carpet and how it should react to the cleaning. As he finished each room he asked me to look and let him know if it met my approval. When I saw a small area that…
Very professional Friendly explained what was doing
John was awesome and the carpets look great! First time using Zerorez but will definitely use them again.
The gentleman arrived on time and was professional. He was told me everything that was going to be done.
John did a great job! He was polite and he worked hard.
Wonderful cleaning company! Used safe products with no dangerous or harsh chemicals! My carpets looked clean again! They were transformed after Zerorez worked on them. Extremely professional work! Definitely recommend!
Charles was kind and patient. He worked hard to clean our carpets and gave our living room sofa new life! We’ve used Zerorez for years now and wouldn’t trust our home to anyone else. Always great service with great results!! A lifetime customer!
He was very responsive, courteous and kind. He was also very professional and allowed me to ask questions. Will use them again.
My carpet look amazing! Definitely helped with the sale of my home. I will use them in the future.
Professional and knowledgeable technician. Carpets look much better. I like using a Green company
Looks great! Smells even better!
Very pleased with the work done. It was timely and very professional will use them again
Zerorez cleaned my business carpet. It was a reasonable price and they did great work. My carpet tiles look new. The technician was incredibly pleasant and efficient. Great company.
Zerorez did a great job on cleaning our stairs carpet and area rug- they look BRAND NEW! They are very responsive and friendly. The technician was very knowledgable and helpful. The cleaning didn't take much time at all. I would highly recommend them if you're looking for any floor/rug cleaning services. I will use them again.
Technician was very responsive to our needs!!
Maurice was our tech and he did a wonderful job! He was so professional and helpful. He was a wonderful representative for the company!! Zerorez had a sale on 5 rooms for $169 which sounded so great. The thing you gotta be ready for is that is just plain old Cleaning with no frills. If you have pet stains and extra…
They were quick, thorough and very professional. They did a fantastic job
I’ve never used Zerorez before but they will be our preferred carpet cleaning company moving forward. They were prompt, professional and did a great job. Our service technician, Remington, was extremely professional and did an amazing job!
They were very professional, thorough, and friendly. Job well done!
Got the black spots up. They did not come back
Charles called me to tell me he was on his way. He did a great job. 😃
Had the best experience!! Our stairs that had hard to remove pet stains look brand new! Excellent service, polite, reliable & friendly! Will only use this company going forward!!
Carpets look great.
I was ready to write off the carpet that I’ve had for at least 12 years. Today it looks brand new. Thanks Zerorez!
Technician was professional. He was courteous and friendly. Outstanding job!
I liked that John introduced himself and explained exactly what he was going to do. He was training someone and was through showing him what to do. No high pressure selling of additional ink services. I saw an immediate improvement in our couch and carpet. Now the challenge to keep the pets off it as it dries.
Zerorex carpet cleaning services. This is a great place to have carpet etc. They have excellent quality
Great job! Polite, on time and professional. Will be repeat customers!
Very pleased with the carpet cleaning.
Clean carpets at a great price. Thank you!!!
Elijah was professional, courteous and did a great job! I have used your competitor in the past, and Zerorez customer service, prices and quality of work is much better than my past experience with other companies for this service. I plan on using Zerorez for my hardwood floors in the future. Thank you
Had a great experience with Eric at ZeroRez. He was early, did a great job and my dog fell in love with him (which never happens)! Will be having the company back to do tile work soon!
Jan did a great job on really old and nasty carpet Took his time and went over areas that I asked if they could be cleaner. Would use again!
The technician was very professional & did a great job.
Charles is the man. Knows his stuff, quick, efficient, knowledgeable, friendly. Great job!!
Daryl was fantastic! He was thorough, professional, and really friendly. My carpets look amazing! So grateful he took his time to discuss the process and recommend the appropriate products and services.
My service rep called to ask if he could come a little early, due to schedule change. He was efficient, friendly and did a very good job.
Did a great job and the service tech Charles was a very nice friendly man!
So friendly and fast
Great Service and Customer Service.
Charles was great! Good customer interface.
Cleaned stairs, landing and 2 bedrooms. Looks great & smells great. Eric was polite & professional. 😊
Very knowledgeable. Very kind. Educated me on how to treat stains on my carpet. I've used this service before and will use them again. Very pleased with the entire experience.
Always do a great job and the techs are always friendly and professional. They recommend what you need for clean, good smelling carpets but never pushy. This is the third time we have used them and will use them again. Job well done.
Excellent, friendly customer service. Job well done. Will use again.
Jason did a fantastic job! Best company I’ve used to clean carpets!
John was awesome! Very Knowledgeable & Professional! Up sold me on the area rugs and super happy he did.
Dependable good job
Great job, on time, efficient and professional.
Informative and professional
Did great job! Elijah was very courteous and thorough. He called ahead of time letting me know he be there earlier than the appointed time which was great!!
I also used them to clean my HVAC ducts and vents
Effective and quality service. Our Zerorez service guy, Sam, communicated well, arrived when he said, worked quickly and effectively though the rooms needing attention, took care of trouble spots on carpet, and was gracious and respectful of our home and of us. Will call them again! And will ask for Sam!
Great communication and service. Very clean results!
My technician Andi was friendly and professional
Wonderful service and cleaning. Very pleased.
Always a great experience with Zerorez. On time professional and pleasant!
As good a job as possible on older polyester carpet. Technician was several hours late however.
I have pets and mysterious kid stains and was just looking for a deeper clean. Completely amazed. Outstanding (I am not easily impressed)
The technician is a great representative for this company. Arrived on time, respectful and very professional. I will definitely use this company again. He did a nice job, took extra care with our home and was very efficient!
John was phenomenal! Very professional and informative regarding the services he was providing! He helped our 15 year old carpet look significantly better! He was great at removing the stains as well!
Did a great job cleaning our carpets.
Very good to work with. Did great job.
Very friendly and respectful. I would ask for Jan again in the future.
Your service man did an absolutely fantastic job cleaning our carpet. This was a big job; pet stains, kid stains, and lots of carpet but he stuck with it and did a beautiful job. I would certainly recommend ZeroRez to anyone who wanted a beautifully done carpet cleaning.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1312 | $139–$309 |
| Pet stain & odor removal | 590 | $151–$373 |
| Carpet steam cleaning | 540 | $146–$327 |
| Upholstery cleaning | 322 | $183–$373 |
| Area rug cleaning | 311 | $176–$310 |
| Mattress cleaning | 4 | — |
| Leather cleaning | 2 | — |
