How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty80−2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREZerorez Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 4,956 Google reviews
Report card
Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Nashville for 7 kinds of job.
Zerorez Nashville for pet stain & odor removal
Clear ✕All 592 Google reviews tagged “Pet stain & odor removal” · showing 20
Daniel was an amazing tech !! He went beyond to make sure the carpets were clean as could be when he left.
Brian was early and got to work quickly after thoroughly explaining what he was going to do, how he does it, and how long to expect. The carpets and wood floors are noticeably cleaner and the products are safe and odorless. He was very professional and we look forward to using him and Zerorez again in the future.
Daniel was very professional and friendly. He assured us he would remove the pet stains and odor and he did. I'm extremely pleased with our service.
This was my 10-15 time to use zerorez I was very satisfied with there service its all natural orange oil no harsh chemicals the guys are very friendly and helpful in moving the the furniture I recommend them to everyone thank you zerorez from a very satisfied costumer January 2023 today I had my carpet cleaned…
Daniel did a great job cleaning our office carpet, our stairs, and a hallway! Fast and very efficient! Makes me wish I went ahead and had all my carpets cleaned! Thank you so much!
Daniel did a fantastic job educating about their different services. The carpets were spotless after his cleaning.
We’ve used ZeroRez twice now. Once for carpet cleaning after pet stains and another for tile/grout cleaning and sealing. Our tech, Angel, did an amazing job both times. She went above and beyond to make sure we were happy with both services. She did so great on our master bath we had her clean another bathroom while…
We had Zerorez clean five areas of our home, including multiple carpeted rooms, a large rug, and our stairs, and the experience was outstanding from start to finish. Chaz was absolutely fantastic. He took the time to inspect the carpet fibers, explain exactly what needed to be done, and answered all of our…
Daniel, with Zerorez, came out to clean 2 rooms and a hallway. Not only was he super professional, he did an amazing job. One of my rooms had dog pee and the other had a bright red oil based crayon (aka pastels) He was able to rid the room of any trace of dog pee and staining and he also got most of the red crayon…
Charles was on time, tenured, respectful of my property and pleasant to work with. Charles has a gift of kindness that makes you very comfortable to work with him and have him in your home. I highly recommend asking for Charles when you schedule the service.
Sid was so courteous, helpful, and quick! He ded a great job and went the extra mile to make sure the carpets were cleaned. Will definitely be using zerorez again for cleaning!!
Charles was amazing! Very friendly and thorough. Highly recommend!!
Bought a duplex with heavily soiled carpets...Daniel came out and did a remarkable job. I really did not think the carpet could be cleaned but with such a great price we scheduled a cleaning. He was timely and thorough. Amazed at the results....minimal soil left. He had also explained the process and what to…
This is the second time using Zerorez and it was another good experience. Carpets once again look like new.
We’ve used Zerorez many times. They are always kind, professional and do a great job! We will definitely use zerorez again.
Charles was wonderful! He is an absolute professional! He was on time and great communicator. We got three rooms of carpet cleaned, three rooms of tile, cleaned, and sealed, shower, cleaned, and pet odor treatment. Excellent work all done in a very good price.
2nd time using Zerorez and couldn’t be more happy with the results! Carpet is clean and pet stains and odors were removed. Daniel did an awesome job!
Brain was very friendly and worked very efficiently very pleased with the results
Chaz was great !
Sid took care and protected work areas. Very professional and communicative.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1312 | $139–$309 |
| Pet stain & odor removal | 590 | $151–$373 |
| Carpet steam cleaning | 540 | $146–$327 |
| Upholstery cleaning | 322 | $183–$373 |
| Area rug cleaning | 311 | $176–$310 |
| Mattress cleaning | 4 | — |
| Leather cleaning | 2 | — |
