How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty80−2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREZerorez Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 4.9★ from 4,956 Google reviews
Report card
Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Nashville for 7 kinds of job.
Zerorez Nashville for upholstery cleaning
Clear ✕All 324 Google reviews tagged “Upholstery cleaning” · showing 40
They did an amazing job on cleaning the upholstery on our sofa and two chairs!
Great job on carpet and upholstered chair. Chaz was very friendly, nice and professional.
10/10 experience with Daniel! Very professional and kind, did an amazing job on a quite dirty sectional (thanks to a very large German Shepherd). Will be requesting him again in the future!
So happy with our service here! And Daniel was very thorough and did an excellent job!
Charles was on time, tenured, respectful of my property and pleasant to work with. Charles has a gift of kindness that makes you very comfortable to work with him and have him in your home. I highly recommend asking for Charles when you schedule the service.
Did a great job on a difficult sofa.
We were especially surprised at the courteous scheduling assistance. The techs updates to his status for his arrival and the job done was EXCEPTIONAL! No smelly chemicals or sopping wet floors when he left. We will absolutely use them again and highly recommend them! Thanks!
Very easy to schedule, technicians are very skilled and will be upfront with what they can and can’t confidently do.
Very nice man and very professional
Brian thoroughly explained the process and was very respectful
Zerorez did a great job as usual. My couch is clean and ready for guests now thanks to Charles! Friendly service, great communication, and I’m very satisfied with end product.
Very friendly
He did a great job thx
Amazing work, super easy to work with
Angel was great!! Very nice and helpful!!
I've used them a several times now every times has been great and well worth the money.
He did sure a great job caring for my home and was even nice to my dog. I love how the rugs are not very wet and things dry fast. I love Zero Rez and highly recommend!
I received timely confirmation and reminders of my appointment. The representative called and offered me an earlier appointment, and was on time, and efficient. The cost was as stated in the estimate, and I was pleased with the service.
Zerorez did an excellent job on cleaning my floor. The technician cleaned my bedroom, den and living room. Additionally, I had a dinning room chair cleaned. The carpets are located in a high traffic area of my home and were extremely dirty. I will breathe cleaner air now thanks to Zerorez!
Brian was great! Knowledgeable and professional. Took the stains out of the rug and couch is as good as new!
Charles did an amazing job. He was on time very professional and personable. Will only use him next time. 👍🏻👍🏻
Our house smells good again! Our 5 year old sofa looks (and smells) brand new! It’s a miracle!
Punctual, great communication, great job!
The technician was very informative. Explained everything about the process. The technician was very thorough with the whole process.I would definitely use this company again.
I have used them over and over again and will continue to do so. The best!
Charles was very kind and did a great job cleaning the carpet and chair!
The technician showed up late and had a bad attitude. She was rude about every question I had. The last tech we had did a much better job at removing our stains and with a great attitude. Very disappointed in the service we received this time around. Will look to go elsewhere for our next cleaning.
Logan was awsome.really nice guy was really fast but through.explained everything.
Service is top notch. Transparent about what fabrics respond best to cleaning. Very detailed about setting up equipment hose.
Very professional. Did not take a long time. I am very pleased with the end result.
Excellent customer service very detailed and very informative
From setting up an appointment through having the services completed, Zero Rez makes it so easy! As a frequent customer I’ve been pleased with all of the technicians and this time we had Isaiah and he was very friendly and professional. He was thorough with his questions to be sure he knew what we needed done. He…
Excellent work respected to the utmost The gentleman who did the work is top notch Thank you again !!!!!!!!
Technician, Daniel, was very informative, efficient, and neat!
Isaiah was very nice courteous professional and did a absolutely great job I would recommend him and your company to anyone as long as they do a good of a job is this gentleman did for us thank you so much Isaiah I hope I spelled your name right if not you know who you are my furniture looks like new furniture now thank you
Service was very professional and friendly. Couch and chair look great!
I have four sons, a husband and a 75 lb standard poodle. Everytime I sat down on my sofa the last couple of months, a cloud of dirty feet and dog odor surrounded me. I decided to treat myself to a professional sofa clean, and I am happy to report all odor is gone! They have been replaced by a faint clean smell. The…
Very kind and worked hard to remove stains.
WHITE GLOVE SERVICE with Isaiah. Very professional and a perfectionist at his work. Completed the job within the time frame and left no mess behind. Thank you Zerorez for the healthy and safe chemistry behind your cleaning and the level of people you hire to carry this out.
Techs explained the process and did a great job on upholstery!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1312 | $139–$309 |
| Pet stain & odor removal | 590 | $151–$373 |
| Carpet steam cleaning | 540 | $146–$327 |
| Upholstery cleaning | 322 | $183–$373 |
| Area rug cleaning | 311 | $176–$310 |
| Mattress cleaning | 4 | — |
| Leather cleaning | 2 | — |
