Experts Reviews · Company report
Zerorez Northern Colorado logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Zerorez Northern Colorado

Loveland, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 2,264 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Northern Colorado is better than 78% of house cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 18% of house cleaning services.F
18

Reviews for your job

Customers hired Zerorez Northern Colorado for 8 kinds of job.

Zerorez Northern Colorado for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.124
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$350–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 124 Google reviews tagged “Area rug cleaning” · showing 20

barbaraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 hours ago★★★★★

My area rug is super clean!! Thank you, Casey!!

Reasonable priceArea rug cleaning
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always professional, detailed and thoughtful while following my requests.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Alison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great service- so efficient, easy to get scheduled, and super reliable.

Paid $350–400Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best carpet cleaning company available…&…they stand by their product. Their patented cleaning system is unmatched. Thank You

Carpet steam cleaningGeneral carpet cleaningArea rug cleaning
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The Zerorez tech was very thorough and addressed all the issues and trouble spots that have been occuring over the past couple months and years. My carpets and area rugs are like new or better. Prices are fair and reasonable, and I will not hesitate to use Zerorez any time I need carpet care on my home.

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Stone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Incredible service and end results! We had several rooms, rugs and furniture cleaned and it’s like brand new. Our technician was prompt, courteous and took pride in his work. We will recommend and use ZEROREZ again!

Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★

Helpful and knowledgeable technician, motivated to make sure customer is well satisfied and take care of

Paid $300–350Reasonable priceArea rug cleaningService not listed
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our technician was thorough and walked us through everything he was doing. It was a big job and he powered through it!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
CherylLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The guys were super nice and efficient, even moved a table for me! Highly recommend and I will call them again! Hi

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent job! Arrived on time and completed work as quickly as doing a very good job would allow. Casey was friendly, explained the process and was proud of his work.

Paid $450–500Reasonable priceGeneral carpet cleaningArea rug cleaning
NicoleLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Zerorez has NEVER let me down! They have the best customer service, environmentally friendly cleaning products, and it always looks like we got new carpet when they are done! Thank you guys for being awesome! Casey did another amazing job today! Thank you!

Great priceStandard cleaningDrapes & curtain cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good job and promt

Paid $350–400Great priceCarpet steam cleaningArea rug cleaning
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a wonderful experiece with Casey Knight as he did a fabulous job cleaning our carpet, rug, and couch.We came home from a vation to find our house smelling. After the clean up we are pleased to report that it is fresh and cleam. Casey was a joy to work with. Definicely a 10 + job.

Paid $350–400Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eli was very personable, polite and professional! He did a geat job. Would highly recommend both the company and Eli.

Paid $350–400Reasonable priceCarpet steam cleaningArea rug cleaning
Anisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carpets look great and tech was courteous and kind. I've worked with Zerorez before, always pleased with the results.

Paid $350–400Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
AndieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★

Your system doesn’t allow me to choose a size for my area rug, and even though I clicked on it there was no charge included in the original estimate. It added another $80. When the guy cleaned my area rug, he “cleaned it” outside in my porch, with parts of it hanging over the step. The dirt ended up on the corners…

Paid $300–350Reasonable priceCarpet steam cleaningArea rug cleaning
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Everything went smoothly! Blake was efficient, respectful and courteous. All stains removed from our staircase and our area rug looks brand new!

Paid $250–300Reasonable priceCarpet steam cleaningArea rug cleaning
BonnieLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Cassy was awesome! He was thorough, explained everything he was going to do. He walked me through the rooms with all my questions. He was patient with me. He was early, which is a plus in my book. If I could do a 10 start I would. Thank you Cassy! You are an A+ in my book. ZEROREZ 100%!!!!!

Paid $350–400Great priceArea rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AllisonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had the carpets on the stairs and area rug cleaned. The stairs look great. The great room looks great as well. A few spots from the cat have disappeared. I would recommend Zero Rez to anyone.

Paid $250–300Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Melita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I hire Zero Rez every year because I love how clean my carpets get. Long ago I tried another carpet cleaner but I hated the toxic smells of the cleaners and it felt like there was residue. I’ll never do that again. I’m a lifetime customer of Zero Rez. Plus the customer service is always top notch!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning

Show more area rug cleaning reviews (104 more) →

Price

$277+10% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning794$158–$359
Carpet steam cleaning372$158–$327
Pet stain & odor removal371—
Upholstery cleaning128$157–$297
Area rug cleaning124—
Standard cleaning53$158–$253
Deep clean38$277–$477
Moving-related cleaning15$321–$536

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