Experts Reviews · Company report
Zerorez Northern Colorado logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Zerorez Northern Colorado

Loveland, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 2,264 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Northern Colorado is better than 78% of house cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 18% of house cleaning services.F
18

Reviews for your job

Customers hired Zerorez Northern Colorado for 8 kinds of job.

Zerorez Northern Colorado for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#49 / 108

All 38 Google reviews tagged “Deep clean” · showing 20

WilbertLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mr. Knight, called before our preset time and asked if he could start earlier. I said, That is great, you can start as soon as you get here. He started earlier and finished earlier. He did a fantastic job. I will request he do the next cleaning. He also, gave me an idea that I have this in my contract that the…

Paid $250–300Reasonable priceGeneral carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
KristenLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I've been a customer of Zerorez for over 10 years and have always been very pleased. So much so that I will NEVER use another carpet cleaning company because there is never a chemical smell or crunchy carpets afterwards. The tile grout is always amazingly clean after they're done. They truly are the best around.

Deep clean+ Responsiveness+ Punctuality+ Quality
N8Local Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chris was nice and the carpets look and smell great! He took care to wear booties and protected our walls with corner guards. Impressed and will use them again if needed. Also worth mentioning that it comes with a 30day guarantee! May 2024: Another great experience, this time from Blake and Marvin! Nice guys and carpet looks great!

General carpet cleaningDeep cleanPet stain & odor removal
Jeri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

I was happy with the technicians service but NOT happy with the cleaning of my area rug! I realize it was a light color but thought it should have been cleaner after the service. I feel like maybe you should do this again.

General carpet cleaningDeep clean+ Punctuality+ Professionalism+ Value
Sara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jacob was so friendly and did such a great job. I didn’t feel judged for having “cat related issues” I felt supported and understood! I love how the carpets look, feel (and smell) and will absolutely use them again and again 😎

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jonathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We just moved into a house where the previous owners had dogs. Zerorez did a good job, were early, and the whole process went very smoothly. I'm likely to use them again the next time we need the carpets cleaned.

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Selena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is AMAZING! Everything from booking the appointment to leading up to the appointment and the actual appointment was just done so professionally! Definitely helped make the space feel like my own! The previous tenant that was here had a few animals and you could tell from the smell of the condo…the whole…

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Gregory6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Really great service, they gentlemen that cleaned my carpets Chris was awesome. He made sure everything was done correctly and was diligent through out the whole process. He was also very nice and professional.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Jen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We couldn’t have asked for a better carpet cleaning experience. Highly recommend them!

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and extremely thorough! The work was done quickly and the carpets looked worlds better after they were done.

Deep clean+ Punctuality+ Quality+ Professionalism
AnthonyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you! Easy communication and walk through prior. The technician spent time in problem stain areas and very polite and professional. Appreciated..! I found them via a social media ad on IG and glad I chose them. And… NO hard chemical smells or shampoo odors either in the house that in were nauseating with other cleaners.

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GarrisonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Update: 2nd time using them. Fast, professional, and a great job yet again! I would gladly have Grayson do my carpets in the future if needed! Cleaned up some major pet stains, carpet looks fresh! Made my home feel welcoming again. Teddy is a pro!

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
pattyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician Delphino arrived masked for covid safety in company uniform wearing protective footwear exactly on time to walk thru areas to be cleaned with specific concerns. I was especially appreciative of him calling en route as well as the nite before email confirmation. Delphino worked efficiently while keeping…

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
richardLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent job, efficient

General carpet cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Judy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is our second time using Zerorez and are extremely happy. One room of carpet I thought was going to need replacement this team made lol like new. Very respectful of of furnishings and our space. Courteous and friendly. We will use them again after the holidays. Thank you

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SR4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a pet who’d been sick and the carpet needed to be cleaned and treated. Making an appointment online was very easy, the pricing was laid out in a straightforward and transparent manner. The man who came to do the work was very helpful, thorough, polite and respectful. He did an amazing job and I am very pleased with this company.

Deep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Vikie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time, very professional and carpets are very clean.

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
LJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Courteous service and hard working. Very pleased with results!

General carpet cleaningDeep cleanStandard cleaning
DevanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Initially, I would give 4 stars simply because the stains weren’t removed entirely but they are nearly gone. Much improved and barely there - I can notice it when I stare but it is tremendously better and these were old coffee spill/pet stains. I’m ultimately choosing to give 5 stars because my technician, Jesse,…

Area rug cleaningGeneral carpet cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
DawnLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have 3 dogs 1 cat 2 kids and a husband that treks everything in from the garage. He did a great job. He worked hard to get the carpets clean.

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (18 more) →

Price

$277+10% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning794$158–$359
Carpet steam cleaning372$158–$327
Pet stain & odor removal371—
Upholstery cleaning128$157–$297
Area rug cleaning124—
Standard cleaning53$158–$253
Deep clean38$277–$477
Moving-related cleaning15$321–$536

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