Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
Zerorez Northern Colorado logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Zerorez Northern Colorado

Loveland, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 2,264 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Northern Colorado is better than 78% of house cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 18% of house cleaning services.F
18

Reviews for your job

Customers hired Zerorez Northern Colorado for 8 kinds of job.

Zerorez Northern Colorado for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.794
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 794 Google reviews tagged “General carpet cleaning” · showing 20

Carlton9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Quick, effective, easy to schedule, and at a great rate. What more could you want?

Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
Les4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Blake was a great! Punctual and worked hard getting the tough stains out of our stairs.

Paid $200–250Reasonable priceGeneral carpet cleaning
Delbert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Casey provided excellent service. I would recommend Casey

Paid $350–400General carpet cleaning
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always professional, detailed and thoughtful while following my requests.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Isaiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Greg did a great job! Very professional and all around good guy! Definitely will be coming back.

Paid $100–150Great priceGeneral carpet cleaning
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Blake did a great job! He gave me a heads up when he was going to arrive, explained the process to me and was even able to get out a few spots I was concerned about. There's zero chemical smell and my carpet looks refreshed!

Paid $250–300Reasonable priceGeneral carpet cleaning
Margie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Came early and explained the process well. Technician very friendly and knowledgeable. Carpets came out way better than expected and stains miraculously disappeared!! Now no need to replace the flooring in those rooms! Very well done!

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaning
Alison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great service- so efficient, easy to get scheduled, and super reliable.

Paid $350–400Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
JLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Casey is one of the best. We're always happy when he shows up to do our carpet cleaning. I've always been satisfied with zerorez. I've been using zerorez for about 10 years!.

Paid $500+Reasonable priceGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great job

General carpet cleaningPet stain & odor removal
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best carpet cleaning company available…&…they stand by their product. Their patented cleaning system is unmatched. Thank You

Carpet steam cleaningGeneral carpet cleaningArea rug cleaning
james8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andy was our tech. Friendly, efficient, did a great job. Our carpet and furniture look great. We will use ZEROREZ again.

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaning
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The Zerorez tech was very thorough and addressed all the issues and trouble spots that have been occuring over the past couple months and years. My carpets and area rugs are like new or better. Prices are fair and reasonable, and I will not hesitate to use Zerorez any time I need carpet care on my home.

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Kris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Good communication, quick service.

Paid $100–150Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

KC Knight and Phae did an awesome job. I was amazed. I would definitely use Zerorez again!!!!!

Paid $100–150Great priceGeneral carpet cleaning
Law2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andy was friendly, efficient and professional. Really appreciate the service and quality that zerorez consistently provides.

Paid $250–300Reasonable priceGeneral carpet cleaning
Tammy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Greg my technician was prompt, and so efficient. Helped me move heavy items out of the way. I will always use this company and request the same young man if possible.

Paid $150–200Great priceGeneral carpet cleaning
Cate11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician was great and the carpets look amazing!

Paid $400–450Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you Ryan R. for doing such a thorough job cleaning our whole house, 3 levels, of carpeting. Our 30-year-old carpeting looks like new! I appreciate your care in using guards to protect our furniture & wall corners, wearing shoe coverings, and explaining the processes. I will definitely use Zerorez again and recommend to others needing such services.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
KirstenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Blake did a great job communicating his arrival time, and making sure all the carpets were cleaned perfectly.

Paid $250–300Reasonable priceGeneral carpet cleaning

Show more general carpet cleaning reviews (774 more) →

Price

$277+10% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning794$158–$359
Carpet steam cleaning372$158–$327
Pet stain & odor removal371—
Upholstery cleaning128$157–$297
Area rug cleaning124—
Standard cleaning53$158–$253
Deep clean38$277–$477
Moving-related cleaning15$321–$536

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