Experts Reviews · Company report
Zerorez Northern Colorado logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Zerorez Northern Colorado

Loveland, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 2,264 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Northern Colorado is better than 78% of house cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 18% of house cleaning services.F
18

Reviews for your job

Customers hired Zerorez Northern Colorado for 8 kinds of job.

Zerorez Northern Colorado for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 84

All 15 Google reviews tagged “Moving-related cleaning”

WilbertLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mr. Knight, called before our preset time and asked if he could start earlier. I said, That is great, you can start as soon as you get here. He started earlier and finished earlier. He did a fantastic job. I will request he do the next cleaning. He also, gave me an idea that I have this in my contract that the…

Paid $250–300Reasonable priceGeneral carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Gregory6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Really great service, they gentlemen that cleaned my carpets Chris was awesome. He made sure everything was done correctly and was diligent through out the whole process. He was also very nice and professional.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Holly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tech, Grayson, was amazing and took great care in cleaning my sectional. I'll have zerorez back to clean my carpets, too. Excellent job.

Upholstery cleaningMoving-related cleaningPet stain & odor removal
Hugo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very impressed with the work done. They called in advance, were on time and thorough. Friendly and quality service. Will recommend!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Colleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service.thanks

General carpet cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Quilted2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Zerorez has always had great customer service and the carpets are always super clean. Worked with me remotely as I moved and made a hard job easy for me.

Moving-related cleaning+ Professionalism
Anton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, very friendly and professional

Moving-related cleaning
Dina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service all around!! Would definitely recommend them to friends and family!! Carpets looked amazing!

Moving-related cleaning
Russ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time. Good communication. Very satisfied

General carpet cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
JoVonneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After moving into a filthy home with pet stains and pet odors, we had to get it cleaned. Zerorez came highly recommended from a family member. I will now highly recommend them and welcome them back into my home the next time I need my carpets cleaned. Erland, the tech that did our floors, was professional, accommodating and very friendly!

General carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

We had set an appointment that happened to land on a massive winter storm. The GM of this branch personally called me and asked to switch dates so that he could keep his employees safe. When the new appointment happened, the tech that came was extremely informative and made excellent recommendations. We did…

General carpet cleaningMoving-related cleaningPet stain & odor removal
MeShellLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kellie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
JodiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Jean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningMoving-related cleaning+ Quality+ Value

Price

$277+10% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning794$158–$359
Carpet steam cleaning372$158–$327
Pet stain & odor removal371—
Upholstery cleaning128$157–$297
Area rug cleaning124—
Standard cleaning53$158–$253
Deep clean38$277–$477
Moving-related cleaning15$321–$536

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