Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
Zerorez Northern Colorado logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Zerorez Northern Colorado

Loveland, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 2,264 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Northern Colorado is better than 78% of house cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 18% of house cleaning services.F
18

Reviews for your job

Customers hired Zerorez Northern Colorado for 8 kinds of job.

Zerorez Northern Colorado for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.373
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 373 Google reviews tagged “Pet stain & odor removal” · showing 20

Carlton9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Quick, effective, easy to schedule, and at a great rate. What more could you want?

Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
Jen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Ryan was on time, knowledgeable, explained everything clearly, listened to my concerns, and did a GREAT JOB on our carpet!

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
Alison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great service- so efficient, easy to get scheduled, and super reliable.

Paid $350–400Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Casey did fantastic!

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
Misti13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician was excellent, extremely detailed and showed great care for the carpet and my house.

Paid $500+Carpet steam cleaningPet stain & odor removalMattress cleaning
pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great job

General carpet cleaningPet stain & odor removal
Teresa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did an amazing job getting my carpet cleaned!! I would definitely recommend them to anyone looking for a fantastic finished product!!

Paid $250–300Reasonable priceCarpet steam cleaningPet stain & odor removal
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The Zerorez tech was very thorough and addressed all the issues and trouble spots that have been occuring over the past couple months and years. My carpets and area rugs are like new or better. Prices are fair and reasonable, and I will not hesitate to use Zerorez any time I need carpet care on my home.

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Rene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Casey did an excellent job on some seriously stained carpets! He was friendly and personable.

Paid $350–400Reasonable priceCarpet steam cleaningPet stain & odor removal
WalterLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ryan & Gray were friendly and extremely helpful. You can tell this is a company of high integrity individuals as they helped us weigh the options of cleaning vs. replacement of our carpet. Although we decided on replacement and didn't use the cleaning service this time, I would call them back in a heartbeat next…

Pet stain & odor removal
Cate11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technician was great and the carpets look amazing!

Paid $400–450Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you Ryan R. for doing such a thorough job cleaning our whole house, 3 levels, of carpeting. Our 30-year-old carpeting looks like new! I appreciate your care in using guards to protect our furniture & wall corners, wearing shoe coverings, and explaining the processes. I will definitely use Zerorez again and recommend to others needing such services.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
T4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and friendly, the service and outcome were incredible. 11/10 would recommend

Paid $200–250Great priceGeneral carpet cleaningPet stain & odor removal
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Casey was amazing! He was very thorough and moved some odds and ends off the floor to make sure he got in every nook and cranny. My carpets look 1000x better and smell great too! Thank you Casey and ZeroRez. We will definitely be using you again!

Paid $300–350Reasonable priceGeneral carpet cleaningPet stain & odor removal
lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Terrific experience. Prompt communication. Technician arrived on-time, great attention to detail, detailed walkthrough before and after service and was a pleasure to have in our home. Kind, engaging and very detailed. His work ethic and quality was topnotch. All around terrific experience!

Reasonable priceUpholstery cleaningPet stain & odor removal
WilbertLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mr. Knight, called before our preset time and asked if he could start earlier. I said, That is great, you can start as soon as you get here. He started earlier and finished earlier. He did a fantastic job. I will request he do the next cleaning. He also, gave me an idea that I have this in my contract that the…

Paid $250–300Reasonable priceGeneral carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
CherylLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The guys were super nice and efficient, even moved a table for me! Highly recommend and I will call them again! Hi

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Definitely will use again.

Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
AlissaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Prompt, polite and thorough. I am very pleased.

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Quality+ Professionalism
NicoleLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Zerorez has NEVER let me down! They have the best customer service, environmentally friendly cleaning products, and it always looks like we got new carpet when they are done! Thank you guys for being awesome! Casey did another amazing job today! Thank you!

Great priceStandard cleaningDrapes & curtain cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (353 more) →

Price

$277+10% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning794$158–$359
Carpet steam cleaning372$158–$327
Pet stain & odor removal371—
Upholstery cleaning128$157–$297
Area rug cleaning124—
Standard cleaning53$158–$253
Deep clean38$277–$477
Moving-related cleaning15$321–$536

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