Experts Reviews · Company report
Zerorez Northern Colorado logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Zerorez Northern Colorado

Loveland, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 2,264 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Northern Colorado is better than 78% of house cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 18% of house cleaning services.F
18

Reviews for your job

Customers hired Zerorez Northern Colorado for 8 kinds of job.

Zerorez Northern Colorado for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 106
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “Standard cleaning” · showing 20

WilbertLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mr. Knight, called before our preset time and asked if he could start earlier. I said, That is great, you can start as soon as you get here. He started earlier and finished earlier. He did a fantastic job. I will request he do the next cleaning. He also, gave me an idea that I have this in my contract that the…

Paid $250–300Reasonable priceGeneral carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Zerorez has NEVER let me down! They have the best customer service, environmentally friendly cleaning products, and it always looks like we got new carpet when they are done! Thank you guys for being awesome! Casey did another amazing job today! Thank you!

Great priceStandard cleaningDrapes & curtain cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Zero rez of Northern Colorado

Paid $100–150Great priceStandard cleaningCarpet steam cleaning
Keith15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used multiple times and am always satisfied. They do great work!

Standard cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Lindsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Carpets feel very nice and clean. Professional customer service and answered my questions. Shaun was on time, professional, and let me know he was on his way with plenty of time.

Pet stain & odor removalStandard cleaning+ Responsiveness+ Punctuality+ Quality
Venky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zerorez did a great job and was thorough in their cleaning.

General carpet cleaningStandard cleaning
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I experienced zerorez coming in today to clean the carpets in a home that I’m renting the technicians name was Nathan he was very prompt on time I have white carpets and three kids before he came I was afraid I was going to have to get new carpet he did an amazing job getting out any stains that I had tried to get…

General carpet cleaningPet stain & odor removalStandard cleaning+ Responsiveness+ Punctuality+ Quality
HeidiLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ryan notified me of his arrival time. He evaluated carpets for pet stains and recommended which rooms would benefit from bio-treatment. His approach and work were professional. Great service!

General carpet cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Merica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Love the service! Was a bit put off that our technician didn’t have a mask to wear. Luckily, we planned to have the kids away anyway, but it’d be better if the customer has the choice as not all people have access to vaccinations yet.

Standard cleaning+ Quality
Jen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We couldn’t have asked for a better carpet cleaning experience. Highly recommend them!

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
DanielleLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

My husband let the technician in and I came home a few minutes, and I went upstairs to show the technician where we needed to have the carpet deep cleaned, and I couldn’t find him anywhere. A few minutes later he walked out of my children’s bathroom, clearly startled to see me. I asked him what he was doing and he…

General carpet cleaningStandard cleaning− Punctuality− Professionalism
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our carpets look so good! I was shocked with how well the tech was able to remove pet stains and odor and bring life back to our carpets! Will definitely be using them again!

Pet stain & odor removalStandard cleaning+ Quality+ Professionalism+ Value
DanielLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Greyson did an excellent job on my new home. The carpets look brand new once again! Can not recommend Zerorez and Greyson specifically enough.

Standard cleaning+ Responsiveness+ Quality+ Professionalism
AnthonyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you! Easy communication and walk through prior. The technician spent time in problem stain areas and very polite and professional. Appreciated..! I found them via a social media ad on IG and glad I chose them. And… NO hard chemical smells or shampoo odors either in the house that in were nauseating with other cleaners.

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and courteous. Took precautions to protect corners and advised pre and post cleaning what to expect. Looks great!!

Pet stain & odor removalStandard cleaning+ Punctuality+ Quality+ Professionalism
GarrisonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Update: 2nd time using them. Fast, professional, and a great job yet again! I would gladly have Grayson do my carpets in the future if needed! Cleaned up some major pet stains, carpet looks fresh! Made my home feel welcoming again. Teddy is a pro!

General carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Delfino was very prompt and polite. He did a great job and was very helpful.

Standard cleaning+ Punctuality+ Professionalism
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A job well done and a good price.

Standard cleaning+ Punctuality+ Quality+ Professionalism
Angie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The appointment was easy to book, the guy was super friendly and on time. He finished his work quickly and he did a great job.

Area rug cleaningGeneral carpet cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
LJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Courteous service and hard working. Very pleased with results!

General carpet cleaningDeep cleanStandard cleaning

Show more standard cleaning reviews (33 more) →

Price

$277+10% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning794$158–$359
Carpet steam cleaning372$158–$327
Pet stain & odor removal371—
Upholstery cleaning128$157–$297
Area rug cleaning124—
Standard cleaning53$158–$253
Deep clean38$277–$477
Moving-related cleaning15$321–$536

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