Experts Reviews · Company report
Zerorez Northern Colorado logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty78−2.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Zerorez Northern Colorado

Loveland, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #129Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 2,264 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zerorez Northern Colorado is better than 88% of house cleaning services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zerorez Northern Colorado is better than 78% of house cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zerorez Northern Colorado is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zerorez Northern Colorado is better than 18% of house cleaning services.F
18

Reviews for your job

Customers hired Zerorez Northern Colorado for 8 kinds of job.

Zerorez Northern Colorado for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.131
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$297
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 131 Google reviews tagged “Upholstery cleaning” · showing 20

Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always professional, detailed and thoughtful while following my requests.

Paid $200–250Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Margie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Came early and explained the process well. Technician very friendly and knowledgeable. Carpets came out way better than expected and stains miraculously disappeared!! Now no need to replace the flooring in those rooms! Very well done!

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaning
Christopher1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Highly recommend Zerorez Northern Colorado! I had my sofa cleaned on 10/8, and the results were amazing. It honestly looks brand new, and the pet odor seems to be completely gone. My technician took a lot of pride in his work, and it really showed. He was professional, communicated clearly throughout the process,…

Upholstery cleaning
Lilias7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Casey was wonderful. Great communicator, prompt and professional. Will be a regular customer from now on!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
james8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Andy was our tech. Friendly, efficient, did a great job. Our carpet and furniture look great. We will use ZEROREZ again.

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaning
Stone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Incredible service and end results! We had several rooms, rugs and furniture cleaned and it’s like brand new. Our technician was prompt, courteous and took pride in his work. We will recommend and use ZEROREZ again!

Great priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a great experience with this company! Casey was friendly, professional, and incredibly thorough. He took his time to make sure everything was done right, and it really showed in the results. My carpets look fantastic and are cleaner than they’ve been in a long time. It’s refreshing to find someone who truly…

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Andrew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Clear about the work, effective and thorough, polite

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaning
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Andy was friendly and knowledgeable. He took extra time with corners and seam lines on the furniture. The carpet had one area that was heavily soiled and it came out beautiful. The furniture is 18 years old and the carpet 6 years old. First time cleaning for both. Andy represented your company well. I would use your service again. Thank you Andy.

Customer photo from Pam's reviewCustomer photo from Pam's review
Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Terrific experience. Prompt communication. Technician arrived on-time, great attention to detail, detailed walkthrough before and after service and was a pleasure to have in our home. Kind, engaging and very detailed. His work ethic and quality was topnotch. All around terrific experience!

Reasonable priceUpholstery cleaningPet stain & odor removal
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our technician was thorough and walked us through everything he was doing. It was a big job and he powered through it!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Catherine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service, quick, and reasonably priced! Cleaned my sectional and did a wonderful job!

Paid $250–300Reasonable priceUpholstery cleaning
NicoleLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Zerorez has NEVER let me down! They have the best customer service, environmentally friendly cleaning products, and it always looks like we got new carpet when they are done! Thank you guys for being awesome! Casey did another amazing job today! Thank you!

Great priceStandard cleaningDrapes & curtain cleaningCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Your tech Blake was running late from his last job, but gave us updates by text and phone. It was appreciated it. When he arrived he was friendly, professional and did a great job.

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning
Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a wonderful experiece with Casey Knight as he did a fabulous job cleaning our carpet, rug, and couch.We came home from a vation to find our house smelling. After the clean up we are pleased to report that it is fresh and cleam. Casey was a joy to work with. Definicely a 10 + job.

Paid $350–400Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

Machine left white stripes where cleaner was not being distributed evenly by head

Paid $500+Not sureCarpet steam cleaningUpholstery cleaning
Eva13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Outstanding service and outstanding results. Andy was so thorough and worked so hard.

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service from Ryan and Andy. Very professional. Quick but thorough. Best of all, no chemical runoff or smell!

Paid $100–150Reasonable priceUpholstery cleaning
Cynthia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He was very thorough and took the time he needed to do a great job.

Paid $350–400Reasonable priceCarpet steam cleaningUpholstery cleaning
E12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very effective cleaning. Professional service.

Reasonable priceCarpet steam cleaningUpholstery cleaning

Show more upholstery cleaning reviews (111 more) →

Price

$277+10% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning794$158–$359
Carpet steam cleaning372$158–$327
Pet stain & odor removal371—
Upholstery cleaning128$157–$297
Area rug cleaning124—
Standard cleaning53$158–$253
Deep clean38$277–$477
Moving-related cleaning15$321–$536

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