How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for area rug cleaning
Clear ✕All 612 Google reviews tagged “Area rug cleaning” · showing 20
My technician was wonderful. Explained everything and the quote. My carpet, rugs and upholstery look great. Highly, highly recommend.
Polite and professional | Fantastic job removing pet stains.
Great service! Super quick too. Carpet looks amazing! You can see the difference in h to r first pic.
Willie did a great job…on time, efficient & polite! 5-star treatment. Thanks!!
Ben did an incredible job cleaning my carpets yesterday! He arrived promptly on time, was extremely knowledgeable, and took the time to clearly explain his recommendations and pricing upfront. He was friendly, professional, and went above and beyond with his work. Moving forward, I want Ben to be my technician every…
We’ve been using this service for our third carpet cleaning in about eight years. Every time we have been more than satisfied with the service.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
Amazing service! It's like having a magic eraser! :)
Great service and technician, Kyle. Very pleased with our tile, upholstery and carpet cleaning!
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
We’ve been using Zerorez Carpet Cleaning for several years now, and I can confidently say they are hands down the best carpet cleaning company we’ve worked with. Every experience has exceeded expectations—not just in the quality of their work, but in the level of service they provide. Our technician, Colby, is…
Always makes customers happy when on time Service was performed as expected Smells so fresh and clean Very courteous and polite. Would highly recommend Most rooms were empty so it made the process quite quick.
It was a little pricey but worth it. The tech communicated with me, was on time, explained the process, gave me some tips and was courteous. I plan to use them again!
Large area rug and two bedrooms. Added extra service not listed below.
On time. Great communication. Nice work.
Great service. The carpet looks great and the technician was quick and easy to work with.
Got old stains out of our sectional and all the carpets look brand new!
Raul took great care of my carpets and furniture! He got rid of some pesky pet stains, took the time to explain what he was doing and gave suggestions to maintain it.
Quick response, fast and courteous service, great results.
Prompt, quick and thorough! Looks great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |
