How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for area rug cleaning
Clear ✕All 612 Google reviews tagged “Area rug cleaning” · showing 320
My technician was wonderful. Explained everything and the quote. My carpet, rugs and upholstery look great. Highly, highly recommend.
Polite and professional | Fantastic job removing pet stains.
Great service! Super quick too. Carpet looks amazing! You can see the difference in h to r first pic.
Willie did a great job…on time, efficient & polite! 5-star treatment. Thanks!!
Ben did an incredible job cleaning my carpets yesterday! He arrived promptly on time, was extremely knowledgeable, and took the time to clearly explain his recommendations and pricing upfront. He was friendly, professional, and went above and beyond with his work. Moving forward, I want Ben to be my technician every…
We’ve been using this service for our third carpet cleaning in about eight years. Every time we have been more than satisfied with the service.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
Amazing service! It's like having a magic eraser! :)
Great service and technician, Kyle. Very pleased with our tile, upholstery and carpet cleaning!
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
We’ve been using Zerorez Carpet Cleaning for several years now, and I can confidently say they are hands down the best carpet cleaning company we’ve worked with. Every experience has exceeded expectations—not just in the quality of their work, but in the level of service they provide. Our technician, Colby, is…
Always makes customers happy when on time Service was performed as expected Smells so fresh and clean Very courteous and polite. Would highly recommend Most rooms were empty so it made the process quite quick.
It was a little pricey but worth it. The tech communicated with me, was on time, explained the process, gave me some tips and was courteous. I plan to use them again!
Large area rug and two bedrooms. Added extra service not listed below.
On time. Great communication. Nice work.
Great service. The carpet looks great and the technician was quick and easy to work with.
Got old stains out of our sectional and all the carpets look brand new!
Raul took great care of my carpets and furniture! He got rid of some pesky pet stains, took the time to explain what he was doing and gave suggestions to maintain it.
Quick response, fast and courteous service, great results.
Prompt, quick and thorough! Looks great!
I had an excellent experience with this rug cleaning service from Zerorez! From start to finish, the process was easy, professional, and stress-free. They were communicative, arrived on time, and treated my rug with great care. The results honestly exceeded my expectations — my rug looks brighter, cleaner, and…
The technician was very professional and thorough. My house smells like new! Thank you, Mike, for cleaning my air ducts so thoroughly!
Came earlier than expected, and did a great job.
Very quick yet good and thorough cleaning of our carpets and tiles today. Very pleased with the technician.
This is my 3rd time having Zerorez do our rug and sofa. I initially chose them because I am very allergic to fragrances and wanted no scent in the cleaning products. The techs have always been very nice, communicated well, and most importantly, did a great job. It's easy to book a cleaning. I waited until the last…
Trey was prompt, super friendly, and wanted to make sure I was satisfied completely! I would definitely call Zerorez again.
The technicians, Mike and Steve, knew what they were doing and were great to work with! Things are much cleaner now!!
The agent Tre was very professional. He took the time to.explain what he was doing and also demonstrated before proceeding. Very satisfied with the end result. This is the second time using this service but it will not be the last.
I've Zerorez come to our house every year for the past 5 years, usually right before the holiday season. Our tile and carpeting always look fantastic once they are done sprucing them up, and they've offered helpful and effective solutions for problem areas. I highly recommend them.
Trey was wonderful, so tidy and polite. What an amazing young man. And my carpets are clean and smell so good. Great job! Thank you, Dana
We just had our carpets and area rugs cleaned by Reg with ZeroRez carpet cleaning. Reg did an excellent job. He was quick and efficient as well as super friendly. Thank you Reg for such a good job. My house smells so clean!
Zerorez did a fantastic job cleaning the nasty carpets that were in the house we just rented. Worth every penny!
ZeroRez was a game changer. in an hour our bedroom went from smelling like puppy puddles to fresh and clean! Stephan was polite and did a great job! Thanks ZeroRez
Stephen was professional, knowledgeable and went above and beyond in helping to move furniture and accommodating additional rugs to clean. Highly recommend!
I’m very happy with the company. Great service, prompt, easy to schedule. I got a fall special. The technician was very nice, explained all the choices that they offer, was very efficient and did the job very well.
Couldn’t believe how clean my sofa and rug look!
Amazing service would 1000% recommend Emerson again!!! He did an incredible job and was fast!
We use Zerorez twice a year and it has extended our carpets life. Beau was here today - extremely nice, professional and speedy. The cost is very reasonable. I highly recommend Zerorez and their amazing technicians.
Zerorez is the best carpet cleaning company I’ve ever used. They always do an excellent job, on their couches too.
Only choose Zerorez for my area rugs and carpet cleaning. They are convenient, transparent, respectful and thorough. The drying time is minimal (compared to other company's) which is great for busy families.
Everything came out super clean and it dried quickly, I have used Zerorez before and will continue to use them. Today they cleaned my engineered wood floors and they came out squeaky clean, literally. Beau is an excellent technician and there was no high pressure upscale like I had experienced with other cleaners.
Loyal customer. Product and service is great!
Steve and Steve were great guys. They were very friendly and easy to work with. The results are amazing. I would highly recommend them.
Beau did an awesome job on our carpet and tile👍. We appreciate that he explained the cleaning process and gave us care tips. Tile and carpets look great! We will use them again 👍👍
Benjamin did an excellent job. He was very detailed in what the product was and gave an accurate estimate. He arrived on time and was very professional throughout his visit. I am happy with the service.
Awesome service. Got a big ol coffee spot out of or rug and our leather couch has never been cleaner. Highly recommend!
Unfortunately I can't remember the name of the gentleman that cleaned my couch and two carpets today but he did an excellent job and I would highly recommend him if I could. I have used Zerorez several times now and I don't hesitate telling my friends and family about the 1st rate results they'll get with…
Excellent service, everything was cleaned and look great in a timely manner. Will definitely use again.
Fair, efficient, and clean. Our Service Tech was on-time, professional and walked us through his process and additional costs of services we added, and walked me through final outcome. I was very satisfied.
Quick, thorough very professional. Steven was polite and knowledgeable.
Zerorez cleaned 3 rugs and they look great. When they were here I was pitched to purchase Microseal, their sealing stain/repellent. We agreed to have our sectional $150 and 1 rug $80 sealed. The process was lightly spraying a mist from a plastic spray bottle. In hindsight I would not have done this process. It was…
Beau was awesome! Same-day service. We had just moved in and Beau helped us get our house move-in ready - headboards, cushions, rugs, he could do it all! 10/10 recommend.
The technician was very professional and did a great job on our couch and area rug. I highly recommend Zerorez for cleaning. They don’t use chemicals and the results are amazing!!!
This is the best service I have ever used! I use the service regularly. Technicians always do an excellent job. Whenever my dog messes up the carpet, I call Zerorez. They have the best deep cleaning technology. I would highly recommend the service! Kyle is the one I always prefer because he cleans the best.
I had my airducts cleaned and my area rugs, tile steam cleaned and couch cleaned. Both techs that arrived at my house were helpful knowledgeable and did an outstanding job. I highly recommend and will use again in the future.
I haven’t had my oriental rug cleaned in over 10 years. Josh from zerorez came this morning exactly when he said he would and cleaned in place! He also cleaned my sectional and easy chair and all my dining room chairs. He was great!
Friendly and efficient customer service. Steven and Steven did a great job.
I'm a repeat customer and this last experience was great! We got a puppy and needless to say we needed help. You can’t even tell we have one now! Tech was super nice and friendly! The carpets look great! I wish I could give more than 5 stars. Ask for Stephen. He does impeccable work!
Your guys did a fantastic job cleaning our carpets !! Very professional, polite and so nice explaining what we needed and what he would be doing in each room, and they explained a couple of options to help with maintaining optimal performance of our carpets between cleanings. Very helpful. I highly recommend!! We…
We recently had Zerorez come out to clean our carpets after our dog had an accident upstairs. Unfortunately, we didn’t catch it right away, so by the time we found the spot, it had already dried and sunk deep into the carpet. I was so worried we’d have to replace the entire area especially after already treating the…
All good! On time. Excellent job! Very pleasant and efficient! Looks great and smells great!
Kyle is the best. He is so thorough and does an excellent job cleaning out carpets
I have been using them for years. The staff is always friendly & professional. My carpets look new every time! Thank you again!
Great as always. I will continue to use them.
Very professional. Recommended Great job. Quickly done. Awesome results. Thank you.
The technique was very polite and helpful. He took care of my needs to get my grout immediately after providing the estimate and not have to make another appointment.
Beau was amazing! He did a great job and was very thorough!!
I have used ZeroRez for my real estate clients for years. They have been able to consistently get carpets cleaner and looking newer than any other carpet cleaning company. Aaron the technician came out and was as pleasant and as mannered as one could be. He had very good communication skills in advising me about how…
Stephen called me a lot earlier than my appointment and asked if I was interested in him coming by early. I was extremely pleased and was more than happy to get the work done. He was very friendly, informative, and wasted no time getting to work. The results were incredible and I wouldn’t hesitate in using them again.
Absolutely perfect from first contact to finish. Colby was professional, so knowledgeable, suggested problem solving, gave me the best deal, quick, efficient and so clean!! I only use Zerorez!
Beau was excellent. Very professional and showed us about the Microseal which we added. We use Zero Res about 2-3x a year. Four kids and a dog demand our furniture and carpets/rugs be cleaned that often. We’ve stuck with your business for years and have liked the people who’ve been sent before. However, we will ask…
The best carpet cleaner ever! We had pretty much our whole house done. Beautiful job! And was quick!
I'm blown away did a stellar job and explained future things to help. John was 1st rate.
Easy team to setup services with and John the agent who performed the services was SUPERB. I was beyond impressed and will definitely recommend and be a returning customer. 5 stars!!
Friendly, professional, and fast service! I've used them numerous and they don't disappoint.
Cleaned my upholstery sectional couch. Love no chemicals used! Also got protection put on rug and couch. Great experience. Team was informative, worked hard, explained products being used, happy to serve. Also told about 30 day guarantee post service. Will definitely use them again
Stephan always does a excellent job and my carpet looks like new after he’s cleaned it!
Very complete cleaning! Three dog household. Technician was awesome!
Great service, quick work and the pet odor is gone! Definitely recommend!
This is the third time we have used zerorez and love everything about their service, professionalism and communication through the whole process.
I’ve used Zeroex a few times and always have great service.
This was my second time with Zerorez and they continue to be one of my favorite services. My carpets, rugs and tiles look amazing and my home smells fresh. I was surprised how fast the service was and how quickly everything dried. We had some pet stains and requested the biological treatment and it makes all the…
I would recommend zeroez to everyone, great job very professional and knowledgeable
Our carpet and couch look like new. Staff was knowledgeable and helpful. Will definitely use this company again.
Beau was on time, polite and very efficient. Carpet looked amazing after he left.
Zerorez came again and Beau did a fantastic job getting my floors is beautiful shape for the holiday!
Sal was very professional and friendly. Did a great job and worked efficiently. This is our third time using ZeroRez and happy to recommend to others.
They were responsive to my questions online in under a few minutes which helped me figure out that I wanted to use their service. Their service tech Ben was knowledgeable and fast.
EXCELLENT CUSTOMER SERVICE and best of all legit cleaning of area rugs, carpet, tile floor, and shower! No residue behind to attract dirt or to come up from the base. Tech Ben took care of our floor and shower cleaning needs! Love Zerorez!!!
We feel like we have a new living room!
This is the second time we've had ZeroRez out to do our tile floors and carpets. Great value for the money. Always courteous and professional. They do a terrific job. What more could you ask? We love them.
Steven was so wonderful and great to work with! Thanks for getting our area rug carpet cleaned!
Ben was very professional and my furniture is clean. Thank you!
They did just what I needed & at an affordable price. They were very Professional too.
Have been using Zerorez more than five years, usually twice a year. Always professional, friendly and they do a great job. They answer my questions on how to treat problem areas, suggest options and they work super hard! Floors always look great after they clean. Highly recommend Zerorez.
There are still stains and the rug is still damp after 30 hours.
Stefan arrived on time and showed me everything he was going to do for the carpets, sectional, and rugs. He was so friendly, the doodles were relaxed even with the noise of the cleaning hose. It looks great and smells fresh with no chemical smell. We’re referring you to everybody! Thanks!
Seriously the best! Freaking miracle workers!! They got out spots I thought would never come out!!! And sealing the rugs?! Amazing 🤩
All of the above. Mike was awesome and very professional at a resonably low cost. Glad I choose you guys.
Upfront about expected results, showed tested areas before proceeding. Great job on rug and sofa.
Fabulous job. I have use zerorez twice now in 11mos. Both technicians were very knowledgeable and offered many suggestions for the upkeep if my floors and carpet. Tech were very thorough and professional. You can't ask for cleaner floors. Carolyn Molash
Beau (or maybe Bo) did an excellent job of explaining the area rug cleaning process and cost. I felt very comfortable turning my rugs over to him. Thanks!
John was AMAZING! After having damage from a moving company and a year of wear and tear, I thought I’d just have to give the couch away. He made it look brand new. The rug that we’ve had for 8+ years while we had a puppy is smelling fresh and looks super clean. Can’t recommend him enough!
Excellent customer service by the representative that cleaned my carpets/rug!
The service was such a good experience with carpet cleaning and rug cleaning. Sal was so congenial , friendly, and mostly did such a wonderful job. Thank you so much and the carpet and rugs look new again!
Fast and friendly. He did a thorough job!
Zerorez Austin does such a great job on my carpet! They’re on time, fast and make my carpet look brand new again! I’ve had them out to clean my carpet and area rugs 4 times in the past 8 years and they have never disappointed me.
Excellent service man. Twenty years experience.
They did a very thorough job of cleaning our tile and carpets. The technician was very professional and finished in a timely matter.
Kyle did a fantastic job for us. I highly recommend Zerorez!
We had an older double-sided mattress that needed spot treatment, overall cleaning and freshening on both sides. Ben did an amazing job. He arrived at the time agreed to, he was very professional, explained exactly what he was going to do and went after it. I am so happy we had this done! If you've had your…
Sal was very professional. He explained the process, billing, and made sure I was pleased with the cleaning. I would highly recommend him and zerorenze.
10/10 recommendation! Kyle provided a fantastic consultation. I appreciate the eco + pet friendly approach. My carpet, mattress + bed frame, area rug, and couch look brand new!!!!
Our stuff looks so much better! Jose came out and cleaned an area rug, couch, and recliner. They look brand new now.
Kyle was extremely knowledgeable and cared about my house. He did an amazing job cleaning the carpets very well. I'd definitely recommend (Kyle) in anyone's home to do the right job.
John did an amazing job bringing our old carpets & stairs & grout back to life! He was very thorough & I felt like he was cleaning like it was his home he was taking care of. I thought our flooring was a waste to even try - and was wrong! The carpets look & smell new! The grout looks great too. Will definitely use…
Ben arrived early and honestly assessed the stains. He was polite, professional and thorough. I am pleased with the stain removal
Our carpets look great! Beau was very professional and got the job done quickly. We have used Zerorez several times and have always been pleased.
We loved our experience with ZeroRes. The consultation before they started educated me on what needed to be done. Our carpets look like new!
Steven did a great job !
Bradley was fantastic! Personable, professional, and punctual! I will use them every time! :)
Our tile, carpets, and furniture look amazing! And I’m thrilled they sealed our grout too! They will definitely be our go to company for floors!
Great and easy experience booking! Jose was very professional and thorough! The couch looks great!
It was very easy to set up an appointment, they confirmed, and even showed up a few minutes early with my permission. They were friendly and professional. Worked quickly and left our carpet looking like new! They were more expensive than a company we had used in the past but better technology using less water. Our…
Kyle was very professional and did an amazing job on my carpets, sofa, and a rug!!! Would definitely ask for Kyle K again!!
Zerores is quality effective company Which I will use agaiin.
Beau did a great job! Friendly and professional.
I will definitely use Zerorez again. My carpet smells great. The service is very professional and they listened to my carpet cleaning needs. Definitely A+++service. Thank you! : )
Courteous, fast, great job!
Marlo was professional and efficient and did a great job on stain removal. I plan to utilize for future services.
This was our first time using Zero Rez and we are extremely pleased with the results! Kyle was friendly and knowledgeable. Will definitely use again 🤗
Kyle was the technician who performed like a professional, the work he did for me was "outstanding" I will use zerorez again, and refer my friends ,clients, everyone!! Thank you Kyle!! Andee V.
I am always extremely satisfied with ZeroRes. Love their professionalism and their expertise. It is hard to find a stain they can’t get out! Thanks for another excellent cleaning.
Rug and carpet look great!
John was very helpful, courteous and efficient.
2023 Update: on time, quick, professional, will continue to return to zero rez for our carpet cleaning needs. The quality of the cleaning is alway great. This was my first time getting an area rug cleaned… boy is it pricey compared to the carpet… $1/sq ft. Was almost the same price as 3 rooms of carpet…. While it…
Worker was prompt & effi icient.. Very polite.
Carlos arrived on time and did a very good professional job!! Grateful for him and ZeroRez
Super nice professional (John). Everything looks fantastic and smells clean not chemical.
Friendly and prompt.
Great company, great communication and the tech Lance was excellent! Price was on point!
Very professional
Very professional and quick! Two things I love, definitely recommend!
Very professional, I was able to schedule a block of time online, got confirmation and reminder emails, was called about 20-30 mins before appointment to let me know they were on the way. Came in and gave a reasonable estimate, helped move some items, started work and completed 5 rooms, an area rug, and hallway in…
This company came recommended by a few neighbors and they did not disappoint. Easy schedule, the team provided a 3 hr window to arrive but always came at the top of the time frame. Appreciate the pre call giving us 30-45 min before arrival. Our tech Bradley was very professional, courteous, and informative of the…
Carlos was great explaining everything before I was charged gave me estimates on site really professional I recommend Carlos
John was very professional and knowledgeable. He did an excellent job cleaning the sofa. It looks brand new again.
Kyle is a wonderful job. Capets looked great and very clean after treatment and cleaning.
Great customer service and seamless cleaning!
Sal and Erica were amazing! This was my first time using Zerorez and I had such a great, great experience. Sal and Erica were so nice and friendly and even took the time to explain everything, offer suggestions. My carpets looks awesome and I can't thank Sal/Erica and Zerorez enough. I recommend Zerorez to anyone…
The technician was professional and thorough. Would use Zerorez again!
Very professional. Prompt with texts to let me know they were on the way. Worked quickly but not hurriedly. Very satisfied with outcome of cleaning.
Kyle was friendly and knowledgeable. Very pleased with the service. Will definitely use them again and recommend to others.
Kyle was fantastic! He was on time, communicated what he was going to do and even showed me a few things about my carpet that I wasn’t aware of. His work was flawless and he did it all with a smile. We will definitely call again!
Very friendly good customer service on time will use again!
I got my hardwoods deep cleaned along with my carpets and I couldn't be happier! The value was by far the best and the professionalism was way better than any others I had quoted. Plus the chem-free clean with kids is a huge plus! I will be using them again.
Great customer service and on-time! The technician took the time to explain everything. I didn’t feel like he was rushing through. The stains came out, and the carpets look brand new.
Employee was very fast and carpets appeared clean at first (they are only a year old)…but urine smell remained in one room from a puppy even though we paid extra for pet treatment. Accidents were only a week to two weeks old. One rug remained stained. I was told it was due to the age of the rug (it’s three…doesn’t…
Fast and friendly service! My rug is gorgeous again!
The technician arrived on time. He was very nice, friendly and professional. He did an excellent job.
John was wonderful. He was very detailed in explaining process and was very knowledgeable. Would have him come again. We are buying a new house and he explained the carpet protection you use
I was able to get same day service, which was amazing in the first place! The service was quick and so clean! Very happy and will use them again!
John was very friendly and informative
Lance cleaned our area rug quickly, and now it looks like new. No more dog smell, and the colors are vibrant again.
The young man who came out to clean our carpet was very kind and professional
Bo was outstanding from the beginning to the end. He was courteous and very knowledgeable. I will definitely ask for him again.
Very friendly and they did a great job, my carpets look amazing!
Arrived timely, very professional, and provided great information/options.
HIGHLY recommend using these guys for any carpet cleaning you need! Sal went above and beyond and I couldn’t be happier with how the carpet turned out. I also love when business can stick to their schedule and give you a courtesy call with an accurate eta. I will definitely only use this company moving forward for any future cleanings.
Bradley was amazing, smart as a whip, & did everything we asked of him. He was dynamic!!!! Thank you so much! Steve & Debbie
Mike & Ishmael were here today and they did a FANTASTIC JOB! I cannot recommend this company enough. Excellent work and service!!
Ok, so I have used this company twice and will be a life long customer. The number one thing I LOVE about this company is their professionalism. Each tech that I've had (this most recent visit was Lance) has been an enterprising young man ready to work hard AND do a great job. These are young men restoring the face…
Super thorough, friendly, did the job quickly and really well.
Excellent work.
Fast, efficient and very polite. Will use yearly.
The team was responsive, courteous, and very informative!
Everything was explained & the job done was to my satisfaction
Great friendly professional service.
Excellent job. Technician was on time and was able to get pet spots out. He was very friendly and helpful. Carpets look great!
It was so good, my wife called me at work to say it all “Looks like new”
It still has the odor smell on rug. The last time I had it cleaned it did not leave a smell. It is clean but smells.
Looked clean but didn’t smell clean after. Didn’t remove small stain in carpet.
Service was impeccable
Johnathan was very professional. Took time to explain and was very fast and efficient!
They are very professional and very affordable
Excellent. Highly recommend
Great job and very friendly!
The gentleman that cleaned my belongings were very professional, friendly, and most helpful. They worked quickly and were very thorough.
Kyle was amazing, knowledgeable and hard worker. Highly recommend!
Bradley W was our technician. Was super informative and went the extra mile to help us with our specific cleaning needs. We let our carpets get pretty bad and our new dog really did a number (1, to be precise) all over the house. While some of the stains have set in and couldn’t be eliminated entirely, things look…
Great experience-Jeremy did an amazing job & the pet smell completely gone! Also fastest drying time ever!
Great service! Fast and dependable!
TECHNICIAN WAS VERY HELPFUL AND EXPLAINED CLEANING PROCESS. HE ALSO HELPED ME TO REPLACE AN OLD RUG WITH A NEW RUG BECAUSE MY COFFEE table weighs 90 pounds.
Quick, straightforward, professional!
Technician (Bo) was on time, knowledgeable and professional. Carpets look great and service was affordable. No complaints. Will hire them again!
Arrived on time. Tech was extremely polite and courteous. He explained the process everything he was doing. He did an amazing job on some areas I was skeptical could be cleaned. Very pleased and will use again.
Jeremy was friendly and professional, explaining both the process and checking in with me as he went to ensure that both the cleaning was to my satisfaction and that the essential oils used weren’t too overpowering a scent. In addition to pet stains, our furniture sat in the garage and a storage trailer for a month…
Exceptional job Made my old carpets look new. Area rugs color was bright. Jeremy was informative, friendly and professional. Very satisfied. Will use again
Stephan with Zerorez was great! Our rugs and chair look brand new.
Very knowledgeable. Explained everything. Efficient and professional. Will use again!
I am very satisfied with the carpet cleaning service I received. My technician was very knowledgeable and efficient. I highly recommend the service!!!
Very poor quality. There are lines all over the carpet and large areas that were not properly cleaned. I brought out my wet vacuum a few hours later and cleaned some areas that looked bad and so much dirt came up. This was a huge waste of money.
My sister used Zerorez in the spring for upholstery cleaning and highly recommended them if we ever needed the same. Beau came today and cleaned our sectional, an area rug, a fabric ottoman and our bathroom tile. Everything looks amazing! I think this is the first Google review I have written, but Beau did such a…
I’m thrilled with the services that were performed on my home.
John was great to deal with. Very courteous and cleaned 2 sofas and 4 area rugs in no time!
Tyler did a great job and even went back over a couple of places until we were very satisfied.
Didn't think our beige furniture would get clean. It looks brand new! Thank you 😊
Ian, the carpet tech, was great. He was knowledgeable and very pleasant. We have a very large wool area rug that had a few pet stains. ..no problem...no fading or running of colors. Rug looks and smells great. Thanks Ian.
Bo is here on time. Did the job really well went over it real real well with me to review it. Great quality good prices :-)
Super friendly service, on time, fast, very professional. Second time using them and so far consistent!
Called, got a consultation for 2 days later, they gave me a 3 hour window for arrival, once the Bradley arrives he was in and out in maybe 20-30 mins. Super easy. Not cheap, but very convenient and rug looks like new!
Very professional & great quality work from John.
Very friendly competent and did a good job.
Our technician, Bo, was polite, considerate, knowledgeable, efficient & capable. The carpets look like new, and we decided to have Zerorez clean our tile & grout!
John was an absolute joy. Friendly, professional and very knowledgeable about what he was doing. 10 out of 10 stars to him!
Great guy who was super informative and helpful and thorough! Will definitely use him and ZR again for our next cleaning!
Kel & Jeremy were respectful, punctual, thorough + quick to get through 3 rooms + do an area rug. Great value + excellent service!
Jeremy was excellent, kind n professional..thank you so much..i will use them again..my carpets look excellent
John was able to come early and did a fabulous job! My kitty has asthma and he explained everything and took extra care...great job, thank you!
The team called in advance when they were 20 min out. Upon arrival, we did a walk-thru and discussed the options. We had 4 bedrooms carpet cleaned, the master shower cleaned and grout sealed and then decided to have them take three large area rugs back to their service department for the thorough cleaning and…
Great service! Came on time, prepared, professional and very kind. My carpets look great and I will certainly use them again!
I contacted Zerorez to clean the carpets of my three bedroom home. Luckily, they had a three bed room special! Jermey, our technician, called ahead and arrived on time. he was knowledgeable, friendly, relaxed and courteous. He explained the entire process and made us feel comfortable. The carpets came out great. He…
This company has great service! Bradley was very professional, knowledgeable, friendly & did such a amazing job on our carpets! He explained everything each step of the way! I will be using this company everytime👍
Kyle was professional, knowledgeable, personable and he did a great job. I was very impressed.
John Jennings was a rockstar! He called before arriving, was professional and did a great job on our requested areas. He was also gone before I even realized it! Totally recommend zerorez services!
Was very impressed not only with the how clean the carpets are but the knowledge Michael had regarding the products he was using.. Definitely will use this company again and request that Michael be the tech to do the job. Thanks Michael!
Stephan did an great job cleaning delicate wood floors, tile and grout, a heavily stained piece of upholstery, and three big area rugs. I will definitely use them again.
The technicians, Oscar and Tyler, were very professional. They explained the entire process in detail and did an excellent job with the carpets. Our carpets are builder grade carpets and five years old. They look fresh and clean. We also have several animals and the carpets had a lot of wear and tear. I feel that we…
BE AWARE that if you don't use their coupon exactly as it says, you'll pay a fortune. Called them because I got a coupon in mail. The coupon was for $117 to steam clean 3 rooms of carpet + free tile cleaning for 100SF, 20% off bio something for pet odors and 20% off for upholstery. Tech arrived -- nice guy -- I…
Pleasant experience working with the staff! They did a very good job!
I am really impressed with the service we received. They cleaned all of the carpeting in our house and cleaned all the tile as well. There was such a difference before and after, especially in regards to the tile. They were great about communicating and letting us know they were on the way. Plus they gave us a…
So friendly and very thorough!
Marlo was fantastic! He was timely, really nice, informative and helpful. I’m incredibly pleased with our service and will recommend zerorez to everyone I know. Thanks Marlo!
I think the technician did a great job of doing the work and selling me micro seal in both rooms.
They did a great job. Professional, efficient and friendly. The carpet and tile look great. Pleased with their work.
Pleased with service and knowledge of technician. Guys we’re kind, courteous and happy to answer questions. As well, they helped us move some things to assist in a successful and thorough cleaning.
Very friendly, cleaned my area rugs, but they still stink. They wouldn't promise the cleaning would remove pet odor.
They did a good job, but I would have expected them to clean under the beds (yes, they were accessible). That’s where dust and animal dander linger. They also did not clean between the sofa sections, another place where dust and dander collect. Nor did they clean behind the sofa. I could have rented a cleaner and done this work for a fraction of the cost.
My dearie, a 13 year old yorkie, had a potty accident on brand new carpet. I tried cleaning it but could not get the smell out. I called Zerorez and could book a carpet cleaning treatment within a couple days. The service technician, Stephan, did a great job and checked with me throughout the cleaning process to see…
The gentleman that came out, was very professional and did a great job on our carpets. Will be using their services again.
They were on time, easy to understand process, fair on pricing, Careful not to be disruptive while I worked around them. Really happy I used them. Service tech was really informative and professional (I wish I could remember his name but it’s escaping me) Recommend to anyone that needs carpet and rugs cleaned .
Tech was friendly and gave recommendations for future consideration. Not pushy. This is my 3rd time using Zerorez.
From the moment I called Zerorez had excellent customer service. Very friendly and they squeezed me in the following day to accommodate my work schedule. My service guy was very professional and proficient. He did three bedrooms and my living room rug in under an hour. I will definitely be using Zerorez again in the future.
Great experience he did a good job !
Great value and service guy was professional and friendly! They were able to clean an extra area requested for a reasonable price!
Great service and friendly technician. Arrived on time. Did a very solid job on heavily soiled carpet and upholstery. Will use them to do my concrete floors as well.
Jose did a great job! He was very kind and professional!!
Have had them clean carpets & rugs several times. Zerorez always does a great job. I highly recommend using their service.
The technicians were courteous and explained the cleaning procedure well. They checked the area rug tag to determine how best to clean . They paid attention to details; spot treated and cleaned difficult stains . Job well done by Kaylen and his crew !!
Great communication. Prompt scheduling, John called twice to let me know on his way. Old area rug almost new, carpets back to new.
I sent in an inquiry and received a quick response to set up an in-house estimate that same week. The estimate led to same-day cleaning, which I was not expecting! Cam called to give a 20-minute heads up and arrived on time. He was very professional, friendly, and talkative with our two little boys, who asked many…
Alway professional, not chemical smell after and they always do a great job!!!
Very friendly and professional. I will be interested to see how the area carpet turns out when it comes back from their shop
Always amazing and fast. Staff is courteous and very thorough. Foster dog had a diarrhea accident and the cleaning did amazing in my carpet.
Low key, friendly guy. Explained everything first. Showed me a spot sample before he began. Offered more/extra without pressure. Overall excellent service.
I got to meet the owner and can honestly say it feels good to support another entrepreneur! They did a great job on my couch, chairs, and multiple rugs! I highly recommend using them if you are in need. I know I will! Thank you Zerorez for a great job performed today!
We needed our carpets and our grout in our tile floors cleaned. We did our research and received estimates from 3 companies. When Stephan arrived and did a demo for us, there was no doubt which company to use. We scheduled an appointment for the following week. Stephan called us 30 minutes out and arrived at the…
Quick, friendly and professional. Love that they use non chemical cleaners. House smells clean and carpet looks brand new!
The service was top rate, fast, and the professional, Beau, exceptionally cleaned our rugs and couch!
Great customer service and very knowledgeable workers. Their product is second to none, it truly works without using harsh chemicals… the rug was completely cleaned fairly quickly and apparently will dry quicker than what other competitors quoted us… Thank you for your great service and well trained staff!
Stephan did an incredible job. He was on time, informative, and thorough. We have a shed-prone puppy and there’s no trace of hair or odor in my house. Will definitely use again.
I WANTED TO SAY. THAT KYLE DID AN INCREDIBLE JOB I USE YALL ABOUT EVERY 3 MONTHS NOTICED THAT KYLE WAS DOING THE WORK OF 2 MEN I VIEWD THIS AS UNFAIR IF HES DOING THE WORK OF TWO MEN HE SHOULD GET PAID THE SAME AS IF THERE ARE TWO MEN WORKING ON IT JUST SOMETHING I NOTICED THAT I THOUGHT SHOUKD BE BROUGHT TO MANAGEMENTS ATTENTION THANK YOU
The carpets turned out looking and smelling great! Technician was friendly, knowledgeable, and professional.
Great value, quick, easy to with with and quality cleaning!
I love the Zerorez concept: cleaning and protecting my carpets and rugs without harmful chemicals. The customer service/professionalism is top notch and the results are AWESOME! They’re also reasonably priced! I will only use them in future. So happy I went with zerorez. And thank you, Kyle, for your excellent service today! We couldn’t be happier.
Stephan was very professional and informative throughout the cleaning session. He showed us how well the Zerorez process worked. Plus, our rugs and carpets dried quicker than expected. I will definitely use them again.
No chemical smell. Tile, carpet and area rug. Really happy with the service. I will definitely use them again.
What started out at $119, ended up at just over $500. What’s worse, was that after 2 days needed for drying, they all still smell of puppy urine. So, after paying out the nose, the main reason (urine smell) we had our carpets and rugs cleaned was not resolved. Yes, they got out several surface stains and dirt.…
Cameron did an absolute amazing job. (If I am being honest, he did more than I ever imagined he would do. Thank u so much
My rugs look like new! All natural, no annoying odor! Prompt, friendly, professional and good price! Thank you.
Great job. The technician was awesome at explaining the process. You can tell he enjoys his job
Quick and easy to schedule ! Friendly and knowledgeable serviceman !
Kyle was friendly, professional and fast. our sofa, love seat and area rug came out great! Will have him come back to do the carpet very soon!
Very informative and professional.
Used this company for the second time today. Transformation each time is amazing. This is for the household with 3 kids and many pets, it gets messy in here but not a challenge for zerorez. Cleaned everything quickly and beautifully.
Worked hard to do a good job. Very friendly and courteous.
Jose was very efficient and professional with his work. The carpets look very good. I would use this company again.
Jose very friendly and professional. My area rug cleaned up nicely!! Happy!!
Great service! Cameron was very friendly. Clean Our rugs, couches and hardwood floors. Have used them previously to clean carpets as well
Thanks for the great work Paul! I'll be calling back and referring friends and family.
I need to repeat: Another excellent visit from these professionals. [Last time carpet and sofa, this time carpet and area rug.] What do you get when adding ZEROREZ to (16 months + 5 dogs + a cat or two...who counts after one?... + busy household + spills + tons of sand, dirt and occasional rains + carpet +…
Excellent work and very professional.
Tech was knowledgeable. Explained what all he would be doing . He did a great job cleaning carpet, area rugs and tile floor in kitchen. Will be recommending zerorez to all my friends and neighbors. Thanks zerorez
Easy, quick and looks and smells great! I’ve used them before and will use again! Highly recommend!
Tech did a great job. Was able to explain what process they use. Very professional.
Stefan did an amazing job. He was punctual, courteous and knowledgeable. My area looks brand new for the first time in 15 years.
Zerorez always arrives on time and does an excellent job. We will absolutely use them again.
They picked up my area rugs for cleaning today so I cannot rate them yet but I expect an excellent result as they have cleaned our carpets in the past.
These guys are the best in the carpet cleaning world. Our guy Kyle is such a pro and knows the ins and outs of cleaning. Always would recommend them and Kyle!
Bo was a delight. Excellent service. He made sure I was happy with the cleaning before he left. Zeroes and Bo are my new go to for carpet and area rug cleaning. Happy happy happy!!!
On time great price VERY professional. Better, way better than the other guys!!!!
Kaylen and Markell was professional, polite, and very knowledgeable about the products. They did and excellent job on my carpet. I will definitely refer ZeroRez to other customers.
excellent service and professionalism
Stephan was wonderful. He was very thorough and meticulous in getting stains out. I would recommend him and will request him again.
Badu was professional, helpful, knowledgeable, personable and informative. He did an excellent job in a timely manner.
They just left from cleaning my carpets and rugs and everything looks SO much better already! I know they’ll look even better once they are dry. Stephen was very through and showed me the process as he went. He got a lot of dirt out of our carpet!
Paul was very professional, he took the time to explain their cleaning process, showed me what was in my carpets and reviewed pricing in detail before starting the job so no misunderstandings.. The pricing was extremely affordable! And Oh My Gosh! The carpets looked brand new when he was done! I couldn’t have been…
Quick response to my service inquiry, and I was able to book cleaning just a few days out. Our cleaning was done by Stephen, who was on time, courteous and professional. An excellent overall experience!
The guys were awesome and addressed my concerns. They did an awesome job on the tile in my kitchen. We are very pleased with the results.
The entire process was super easy from the moment I was called until the technician left my house. I was called 30 mins out as promised, the technician explained everything and answered all my questions, and he did a phenomenal job. Not my first time using ZeroRez, and definitely not my last.
Rodriguez was early and called to let me know he was on his way. He quoted and cleaned both of my rugs within 30 minutes. They turned out fantastic!
Jose was great- professional, kind and knowledgable. Definitely would recommend him and Zerorez to friends!
Fast and friendly.
I'd use them again.
The 2 professionals that cleaned our carpeting & modular sofa were very nice, explained the procedures well, & offered several quotes for their work. We would recommend Zerorez highly. Thank you!
I have a special needs son who is not potty trained and constantly strips. I called on Friday with urgent request for an appointment as my son was out of town for the weekend to clean carpet and sanitation. They were able to fit me in and we’re very understanding. The tech was friendly, non judge mental and very…
These guys are so amazing! Beau was awesome! If you need anything cleaned call him. I would give them a 12 out of 10!
The rugs (white polyester & colored wool) each had several pet stains from our adopted pets, and the treatment got them looking like new. The technician was punctual, and courteous and knowledgeable. He was also patient while I weighed various options for stain/UV protection. I would use them again & recommend them.
Very professional. Wonderful service. Will use them again.
Aaron took a very dirty carpet and cleaned it so well that it made think of when I moved in this house. I'm very pleased with zerorez.
Wonderful job! Carpet is almost 20 years old & has been thru a lot. Looks & smells clean & stains are gone.
I was amazed at how Beau got my carpets so clean. I had been putting off having my carpets cleaned but am so glad I did it!
Excellent Customer Service and Care in my home!
Desmond did a fabulous job cleaning my carpet & rug. He went over the stubborn spots! To top it off he was such a delight to talk to! Thanks Desmond!
I hired them to clean my carpets because with 3 pets, an old roommate with pets & children the carpet looked terrible. Not only did they get me in the very next morning from when I called, the price was comparable to other places I called. My carpets look amazing and they were so quick! I definitely would recommend to my friends & family.
Zerorez technician was on time, professional, courteous, and did a good job. I would recommend Zerorez’s services to my friends.
This was not the first time that we used Zerorez but it was the BEST time thanks to Marlo! He was knowledgeable, helpful, strong (helped my son move the sofa), and with great attention to detail. Even though our carpet is older than the last time they were here, Marlo made it look even better! He is a treasure and we will definitely request him next time.
We had an absolutely amazing experience with Zerorez. I was out of hope for our carpet stains and with a little pet treatment we were able to get all the stains out! My couch, carpet, and area rug all look brand new. Paul was very professional and knew exactly what he was doing. I highly recommend Zerorez for any needs!
Great service, removed many spots and stains. Carpet looks almost brand new. Tech did a great job & had a great attitude.
Beau with Zerorez literally saved our upstairs carpet that was nearly destroyed after our dog got sick all over it! He cleaned our area rugs too. Everything is so fresh and clean. We will definitely use them again!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |
