How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for carpet steam cleaning
Clear ✕All 650 Google reviews tagged “Carpet steam cleaning” · showing 20
Another season and another cleaning. Thank you, ZEROREZ. We love when you arrive because our carpet and furniture always looks and smells wonderful. Courteous service - couldn’t ask for better. Thank you!
Called ahead and showed up on time. Very professional and personable. Our older than the Earth carpet is now clean, feels good, and smells clean. No chemicals which is how I like it since dogs are around. Good job.
Outstanding service from start to finish! Scheduling was fast and easy because of Macy (customer service representative). The price was exactly as quoted, and she followed-up the very next day after the service to ask if everything went well, which it did. Edgar (carpet shampooer) made my 7-year-old carpet look new…
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
My carpets look great! The technician was prompt, professional, and quick. I would definitely use them again.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
Emerson did a wonderful job!!!!
Amazing service! It's like having a magic eraser! :)
Really disappointed with my service for several reasons. Right off the bat, my first interaction with the man coming to clean my carpet was him acting annoyed that I couldn't last minute move my appointment time up 1 and 1/2 hours because his previous one cancelled. He questioned if I would be ready at my actual…
Jose did a great job! He cleaned the carpet after a doggie mishap and cleaned a couple of white upholstered chairs (bought prior to getting dogs lol). Jose is funny and personable, thorough, and quick! I very much appreciate the help!
I am a first time customer of Zerorez. Our carpet/tile technician, Ricky, did a great job on our carpet and kitchen tile floor. I was extremely impressed with how our kitchen tiles now look almost brand new. He was friendly and very efficient. He does great work. Our floors look great!
Emerson did an amazing job cleaning my carpets today. He was kind and super efficient in his work. I have used Zerorez in past and they do great work. I highly recommend them for your carpet care.
Technician was Benjamin and he was great. The carpet cleaning service was excellent. He was professional, efficient, and completed the job quickly without sacrificing quality. My carpets look great, and I am very pleased with the results. I would highly recommend their services to anyone looking for outstanding carpet cleaning.
Excellent communication. On time with a notice text. Great job cleaning! The price was reasonable, and the technician was professional.
Gerardo did a great job in my carpet today. He started the appointment with expectations and followed up with me during the job to make sure I was happy with his work. He got some stubborn high traffic areas to look better, that was one concern of mine, and I’m very happy with the outcome! This was my first cleaning…
Great service and technician, Kyle. Very pleased with our tile, upholstery and carpet cleaning!
They did an amazing job in 4 of our offices
Edgardo cleaned our carpets today in our home and did an amazing job. Customer services was top notch and the work was even better. Our carpets look brand new. Highly recommend. Thank you Edgardo!
Great service
Sal was punctual, courteous, professional and pleasant to work with. Carpets look amazing! Thank you Sal!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |
