How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for carpet steam cleaning
Clear ✕All 650 Google reviews tagged “Carpet steam cleaning” · showing 480
Another season and another cleaning. Thank you, ZEROREZ. We love when you arrive because our carpet and furniture always looks and smells wonderful. Courteous service - couldn’t ask for better. Thank you!
Called ahead and showed up on time. Very professional and personable. Our older than the Earth carpet is now clean, feels good, and smells clean. No chemicals which is how I like it since dogs are around. Good job.
Outstanding service from start to finish! Scheduling was fast and easy because of Macy (customer service representative). The price was exactly as quoted, and she followed-up the very next day after the service to ask if everything went well, which it did. Edgar (carpet shampooer) made my 7-year-old carpet look new…
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
My carpets look great! The technician was prompt, professional, and quick. I would definitely use them again.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
Emerson did a wonderful job!!!!
Amazing service! It's like having a magic eraser! :)
Really disappointed with my service for several reasons. Right off the bat, my first interaction with the man coming to clean my carpet was him acting annoyed that I couldn't last minute move my appointment time up 1 and 1/2 hours because his previous one cancelled. He questioned if I would be ready at my actual…
Jose did a great job! He cleaned the carpet after a doggie mishap and cleaned a couple of white upholstered chairs (bought prior to getting dogs lol). Jose is funny and personable, thorough, and quick! I very much appreciate the help!
I am a first time customer of Zerorez. Our carpet/tile technician, Ricky, did a great job on our carpet and kitchen tile floor. I was extremely impressed with how our kitchen tiles now look almost brand new. He was friendly and very efficient. He does great work. Our floors look great!
Emerson did an amazing job cleaning my carpets today. He was kind and super efficient in his work. I have used Zerorez in past and they do great work. I highly recommend them for your carpet care.
Technician was Benjamin and he was great. The carpet cleaning service was excellent. He was professional, efficient, and completed the job quickly without sacrificing quality. My carpets look great, and I am very pleased with the results. I would highly recommend their services to anyone looking for outstanding carpet cleaning.
Excellent communication. On time with a notice text. Great job cleaning! The price was reasonable, and the technician was professional.
Gerardo did a great job in my carpet today. He started the appointment with expectations and followed up with me during the job to make sure I was happy with his work. He got some stubborn high traffic areas to look better, that was one concern of mine, and I’m very happy with the outcome! This was my first cleaning…
Great service and technician, Kyle. Very pleased with our tile, upholstery and carpet cleaning!
They did an amazing job in 4 of our offices
Edgardo cleaned our carpets today in our home and did an amazing job. Customer services was top notch and the work was even better. Our carpets look brand new. Highly recommend. Thank you Edgardo!
Great service
Sal was punctual, courteous, professional and pleasant to work with. Carpets look amazing! Thank you Sal!
We have used Zerorez once a year for four years now, and for the last three, we’ve been lucky enough to have Kyle take care of us. From a customer’s perspective, he is the gold standard of service. He’s the reason we keep coming back; it is rare to find someone who balances such technical hard work with a truly…
Very pleased with service and professionalism of technician. Arrived on time, provided quotes ahead of service, and finished in very timely manner on carpets and tile. Will use again!
Our service tech was on time, very informative, and did a great job! This is probably the fifth time in a row that I've used this company. That speaks volumes coming from me. I'm very particular. Great group of guys that came and worked today. Fast, efficient, and kept me in the loop.
Edgar was technician that did the cleaning. He did a great job. Very personable and pleasant to work with. Did not stop till he was done. Knew products and procedures very well. I was very happy with finished job and will call for him when time comes to get cleaned again. Thank you
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
Raul H. was FANTASTIC! He called and left me a voicemail to say he was about 45 minutes away. He was professional, courteous, and explained everything to me. My carpets look brand new like when I moved into my house. The stairs he did complete transformation. The carpet and stairs dried beautifully and the best part…
Always do a great job!!
Zerorez Austin does a great job cleaning our carpets. Their technicians are very friendly and take the time necessary to make sure corners of walls or staircase is protected. They explain areas of concern and make recommendations for future cleaning. I would highly recommend them.
Kyle did a very nice job on cleaning our 3 rooms and 2 hall ways. We are very happy and satisfied with the results. We will definitely recommend him and Zerorez to our family and friends.
I’ve been using Zerorez every few years since we moved here and I’ve always been a happy customer. Colby helped us out today and he did such a great job for us! It’s a little expensive but it’s worth it for me every few years knowing the rugs/tile are getting cleaned better than the rental vacuums can do.
We’ve been using Zerorez Carpet Cleaning for several years now, and I can confidently say they are hands down the best carpet cleaning company we’ve worked with. Every experience has exceeded expectations—not just in the quality of their work, but in the level of service they provide. Our technician, Colby, is…
Always makes customers happy when on time Service was performed as expected Smells so fresh and clean Very courteous and polite. Would highly recommend Most rooms were empty so it made the process quite quick.
Large area rug and two bedrooms. Added extra service not listed below.
Ricky came in and cleaned our bedroom, closet and stairs carpet as well as the tile and grout on the main floor. He did a good job and was thorough and friendly. I would recommend him/ them to others.
Zerorez cleaned the bedroom carpeting and removed some very soiled areas easily. My appointment was on time. The tech was professional and friendly. Highly recommend their services.
Over the years, I have used many companies for steam cleaning my carpets. I can say with certainty that Zerorez did a great job. Thy were very thorough and helped tackle hard stains caused by my kids and dogs. My technician was already friendly, knowledgeable and well spoken. I highly recommend.
Colby was awesome! Great customer service, beautiful results, quick, and affordable! Highly recommend!
Great service. Easy scheduling, quick professional quality cleaning. The tech (Stefan) was professional, quick, and honest.
Got old stains out of our sectional and all the carpets look brand new!
Raul took great care of my carpets and furniture! He got rid of some pesky pet stains, took the time to explain what he was doing and gave suggestions to maintain it.
great service and wonderful rep!
Ben did a good job. Courteous, and did a couple of carpet throw mats for free. Pleased with job overall. However, I had moved an arm chair out of corner to do behind and he didn't scoot back (with knee) to clean carpet under where I had moved it to. Was told that they would move a couple of chairs only.
Friendly, expedient and thorough service.
Friendly, helpful and most of all got our office carpet cleaner than it has been in many many years.
My cleaner was professional, friendly, and efficient. They came by same day about 3 hours after I called. It was urgent, so I really appreciated the speedy service.
Zeroez made it so easy! Emerson was especially helpful— quick, efficient, and polite. I made an appointment the week prior and they came out on time and were very reasonablly priced. Would use them again!
Colby turned my 2006 motorhome carpets from “seen better days” to showroom fresh. He didn’t just do a quick pass either, he went all in and cleaned everything from top to bottom like it actually mattered to him. That kind of care is rare. His pricing was fair and straightforward, no surprises, no games. He showed…
Today was my first experience using Zerorez. I was amazed how clean and soft my carpet feels after this cleaning. The Technician, Benjamin, who performed the service was courteous, friendly, and very knowledgeable about Zerorez's services. I'll definitely become a repeat customer.
Incredible service with attention to detail! The professional staff brings a high value to customer service!
Great absolutely will recommend love the way my carpet looks
Joe arrived ahead of schedule with a professional can-do attitude and was an absolute delight to work with. He is knowledgeable, friendly and did an exceptionally excellent job. I recommend him for all of your carpet needs, this is the best experience. I’ve had an Oprah decade with carpet cleaning and getting rid of…
The technician was awesome. Very friendly, helpful and did a great job!
The guys were very professional and thorough. I would definitely use them again.
Prompt, quick and thorough! Looks great!
Great price Great technician. Highly recommend for all of your cleaning needs. Will use again.
Great service! Quick, easy and I LOVE my clean carpet. The techs were wonderful. They presented me with options, then did what they said.
Very timely, courteous, and friendly. Would recommend their services for carpets.
Tech was on time, dressed professionally. He offers other services but not in a pushy way. He cleaned up and returned all of his equipment back to his truck. Came back ask me to review his work. Presented me digital invoice. It was five star service!
Outstanding work by Trey in Austin, TX. Carpet was clean in 45mins and dry in under 4 hours. The price is not as high as one would assume a company with commercials would charge. Thanks Trey!
Awesome job! Very professional and efficient care for my carpets and furniture. They were informative and did exactly what I needed done. I recently had my carpets and couches cleaned by Raul. He did an amazing job!!! Thank you!!
Kyle was exceptionally nice and very efficient. Carpets look great!
Expert, thorough, totally honest and very kind.
They did a great job cleaning our carpets! Technician was friendly and helpful with some stains that needed to be treated. Will continue to use their services in the future.
Raul Hernandez cleaned my mother’s carpet, and he did an excellent job. He arrived right on time, was very friendly and informative. The carpet looked brand new when he was finished.highly recommended.
Raul is the man. He showed up on time, was very clear about pricing & got to work. Will be using them again at our properties in the future. Thanks, Raul!
Carpets look way better. Raul explained everything about the chemicals I had been using on the carpet. Appreciated his knowledge and help in keeping the carpets looking their best. Very friendly and efficient as well. Thanks zerorez!
Great work by Antonio. Got the stains out and left our carpet almost like new.
Superb service as always.
Zerorex is the best carpet cleaning I have ever experienced. Not only do they go the extra mile to remove the stubborn stains, but the gentleman that cleaned my carpet today was the most friendly and sweetest man with great respect and professionalism. Thank you! Tatjana
Stephen was our technician and he did a great job treating and cleaning our carpet. He was thorough, friendly, and very helpful in making our home clean and fresh again. Thank you Stephen! We highly recommend Zerorez 10/10!
Great service Raul Hernandez was great, he explained everything, he answered all my questions, definitely would consider him for next time
Raul did a superb job on our carpets. Very professional and friendly, Called to say he was on the way. Would use again.
Quick and efficient. Great customer service.
Excellent professional, friendly, and quick service. Prices seemed reasonable. What else do you need? They showed me where a roommates dog created extra dirty carpet and suggested a moderately priced deeper clean. Would use again. 👍
Would recommend! Trey did a great job on my carpet clean. Very kind and professional.
Our tech was great. Very patient and way ahead of schedule. And he did a great job.
Thank you,Cody, for doing such an amazing job on my carpets every time you come.
Quick response. Carpet looks great!
The tech, Stephen, was great---on time, efficient and knowledgeable.
ZeroRez did a great job cleaning my tile floors, 3 shower walls and floor, and a large sectional sofa. Everything looks fresh, and my house feels very clean. Their equipment is top notch and the hoses reached all through my house even when they parked several yards from my front door. The technician, Kyle, was…
Great job, communication, and efficiency - thanks so much!
Great job. Workers were friendly, efficient and knowledgeable. Thank you!
Was quoted 190.00. When they arrived they inspected the rooms and then tried to upgrade the cleaning by adding a specific spot removal, deeper carpet cleaning etc which would have increased my price to $390. Not wanting to increase the price I ended getting the basic carpet cleaning which didn’t look any different…
Stephane and Zerorez were exactly what I needed. Stephane examined the condition of my carpet and demonstrated Zerorez’s services. My carpet looks new. Although I paid more than I expected, it was worth it!
What happened to the $129. price? I paid a lot more than what was advertised.
The Zerorez Technician was very thorough. He did a fabulous job cleaning our carpet. See you again in 6 months! 😊
Very quick yet good and thorough cleaning of our carpets and tiles today. Very pleased with the technician.
Emerson was excellent - personable, professional, and patient! Our carpets and area rugs are beautiful! Thank you!
Fantastic job! Super polite and friendly. I’ve had foster dogs, old dogs, rescue dogs… they all seem to want to baptize my carpet, multiple times. 😩 Zerorez got ALL of the stains out of my ivory colored carpet in three bedrooms and a treasured wool area rug, and left everything looking fresh and new and smelling…
When disaster struck on Christmas Eve, Mike and the Zerorez team came to my rescue! They were here within 30 minutes. The carpet has never looked better. I am so thankful.
Technician was on time and explained the whole process. Carpets turned out better than expected
Trey did an amazing job! Our carpet is old and had pet stains, Trey got rid of them! Another technician came to help and they cleaned super fast. I tried another company in the past but I’ll definitely keep Zerorez as the one for carpet cleaning. Super recommend it.
Ben came and cleaned the carpet and did I quick, and it looks better than it did when moved in. Definitely recommend Zerorez for your cleaning needs they are reliable, fast, and have great customer service. - Demarcus at Camille Farms
Benjamin arrived promptly, did an excellent job, and was very kind.
Polite. On time. Quick. Good job. All you can ask for.
Trey with ZeroRez just finished up my job. Trey was amazing! He did a very thorough job, was very courteous and professional and took the time to explain the process. I will definitely be using Trey with ZeroRez in the future!
Doggy had diarrhea and Stephen got all the spots out.Also did my ceramic tile and he got the grouting looking fabulous
Raul did a wonderful job! He called me before heading over for the scheduled appointments. He knocked out stains I didnt think would come out. It smells so fresh and clean too!
Our technician was awesome! Extremely knowledgeable and took his time to explain the process. I had our carpets cleaned about a year ago by another company, and this was a night and day difference! The photo is a high traffic area that had lots of dirt stains but looks good as new now! I will definitely be using Zerorez again in the future.
Excellent Will use again.
Great communication, Josh did a great job pre treating and cleaning and most importantly the carpets dried quickly. Almost totally dry within 4 hours.
My carpets and couch have never looked so good! I am currently renting a home and the previous tenant had dogs. Stephan from Zerorez did the BEST job cleaning my carpets and getting out the stains and smells! My house smells and looks so fresh and clean!! I thought my kids ruined the couch but it looks brand new. I…
I only regret not using these services sooner! My carpets and tile came back to life, all at a very reasonable price. I plan to send my rugs for cleaning soon. Additionally, the technician was incredibly kind, meticulous, and professional.
Very pleased
Trey was a great communicator who let me know when he was on the way and what exactly he was doing. There was complete transparency in how much it would cost to get all the carpet in my house cleaned as well as letting me know that certain paints on my carpet wouldn't be able to come out with their cleaning. Pricing…
The gentleman who cleaned my area rugs was wonderful and did a great job. I unfortunately forgot his name.
ZeroRez was easy to setup my appointment online. Everyone I interacted with was very professional, friendly, and were also very upfront with pricing. I can't say enough about my technician, Trey. Super friendly and knowledgable guy. We will definitely be having Trey back out soon to clean the tile in our house.…
Trey was wonderful, so tidy and polite. What an amazing young man. And my carpets are clean and smell so good. Great job! Thank you, Dana
Very professional and got my carpets super clean.
Zerorez did an excellent job cleaning our carpet! We will definitely, not only use your service again, but also send others your way!
We have used a carpet specialist from Groupon because they were giving a great deal. Well, you get what you paid for. They would just come in, do their job and leave. Then my husband discovered Zerorez. Our technician, John, did a marvelous job. He knew what was going on with our carpet, due to us having pets…
Josh was so fantastic! He is a sweet, smart, professional, hardworking, caring, a very dedicated worker and veteran! Excellent communication. He has a great eye for details. He went above and beyond. Would recommend him highly and will request him every time! Very impressed!
ZeroRez was a game changer. in an hour our bedroom went from smelling like puppy puddles to fresh and clean! Stephan was polite and did a great job! Thanks ZeroRez
We had the whole house done-carpets, vinyl floors and tile. My technician was super friendly and he did a great job. It was also very fast!
Great service!
Did a good job. File cleaning was a little expensive
Stephen was professional, knowledgeable and went above and beyond in helping to move furniture and accommodating additional rugs to clean. Highly recommend!
I’m very happy with the company. Great service, prompt, easy to schedule. I got a fall special. The technician was very nice, explained all the choices that they offer, was very efficient and did the job very well.
Trey of Zerorez came today to clean our badly stained bedroom carpet due to our dogs peeing and pooping in the room, and he was Kind, Professional, and explained everything to us with before and after pictures, and I highly recommend Zerorez. Our carpet is clean with zero smell. Definitely we will use this company again 100%.
Beau was timely, efficient, exemplary customer service, AND great results. Happy Customer!
Did a great job!!
Kyle did an awesome job with special attention to the high-traffic areas! I'll be a repeat customer!
Buyer beware of unscupulous advertisement practices. The technician that came to my home was extremely friendly, very clean and honest. BUT. and there's always a but! They advertise 3 rooms for $99. But what they "DON'T" tell you is they charge a $395 biohazard disposal fee for what they get out of your carpets, and…
Zerorez is the best carpet cleaning company I’ve ever used. They always do an excellent job, on their couches too.
On time. Detailed. Did a great job cleaning our carpets. A+!
Our Zerorez technician was phenomenal, taking the time to explain the process of the cleaning and answering all our questions. The entire cleaning for our home 3 rooms + living room took 1 hr! So grateful I went with Zerorez and definitely will be utilizing them again!!!
The staff is polite, cares and Zero is on company I would
It's my second time using this company and they don't disappoint. I'll definitely contact them again next time I need the carpets in my house deep cleaned.
Only choose Zerorez for my area rugs and carpet cleaning. They are convenient, transparent, respectful and thorough. The drying time is minimal (compared to other company's) which is great for busy families.
Quick, courteous, nice job on the carpets.
The gentleman who came out was professional and once we walked area’s he gave me total wisdom h in a few minutes. Also I had changed it up on areas or the original quote was good. So. I give them an A+, just wish I got my technicians name.
Jose was super polite and very thorough!! Everything came out great and we’re so happy.
Emerson worked magic with our sofa and oriental rug! He was extremely professional and even gave me a call 30 minutes out. I’m surprised at how reasonable the pricing was and won’t wait so long to get things cleaned going forward. Highly recommend.
I am so happy with the service I received from Beau with Zerorez today! He was so nice, professional and did an amazing job. I would highly recommend them, my carpet looks amazing!
We have Zerorez come out today and Beau was amazing!! Super professional and thorough throughout the whole process. My carpets look amazing now. I will definitely use them again and would highly recommend them!
Zerorez always does such an amazing job. I absolutely love the smell of the pretreat stuff they use. My technician today was professional and so hard working. Thank you for always exceeding my expectations!
The tech called 30 minutes before showing up which I liked a lot so I could put my dogs up! Both of the techs were friendly and professional. They did the pet treatment and My carpet looks and smells much better. I will definitely have them out again!
Benjamin did a great job and was very accommodating! We will use again in the future! The carpets and tile look amazing!
Nate did an excellent job at cleaning our carpets. Having pets is a challenge and Zerorez takes special care to do a deep clean.
Easy to book an appointment and everything went as planned. The Zerorez team did a great job and got our carpet looking great!
Beau B, was my technician he was super efficient knowledegable and answered all my questions . There is no over promising , but a guarantee the carpets will become as clean as possible. The cleaning systems and solutions worked well to make my carpet brighter and cleaner .
Great carpet cleaning by Kyle with Zerorez. Had to have pet stains treated and stairs cleaned in addition to 3 rooms. Very fast and thorough.
Steve and Steve were great guys. They were very friendly and easy to work with. The results are amazing. I would highly recommend them.
Emerson was wonderful! He had great communication on the exact time he would arrive. Understood our concerns, was extremely kind and professional. Carpets look amazing and they dried super quick!
Fast, efficient, clean. Personable technician. Will use the services again.
Great ! Looks and smells wonderful!!
Beau did an awesome job on our carpet and tile👍. We appreciate that he explained the cleaning process and gave us care tips. Tile and carpets look great! We will use them again 👍👍
Benjamin did an excellent job. He was very detailed in what the product was and gave an accurate estimate. He arrived on time and was very professional throughout his visit. I am happy with the service.
Awesome service. Got a big ol coffee spot out of or rug and our leather couch has never been cleaner. Highly recommend!
The whole process was very quick. Less than an hour from start to finish. Afterwards, the carpet looked really good (for a 20+ year old one). And I have to say there was a pleasant neutral smell too. A real plus. I'll be using them in the future.
Colby was professional and proficient. Carpet looks great.
They are the best carpet cleaning service we ever worked with! My carpet had few stains which we couldn’t take it off ! Now it’s been a great help with zerorez! I would rate them 10 out of 10
I believe our tech’s name was Jeremy (Light strawberry blonde hair). Super nice, very communicative, very thorough, great service at a great price
Having experienced Zero Rez's exceptional service in the past, we are proud to be returning customers! Their team consistently demonstrates professionalism and courtesy, and our 17 year old carpets and stairs have always been impeccably cleaned. It's this level of quality that keeps us coming back! Thank you Stephen for doing such great work.
Another stellar job by Stephen. We appreciate the ZeroRez membership! Exceptional service and care - every time!
Kyle did an amazing job! Our puppy had marked our new carpet, which looked and smelled awful. He also cleaned our couches. Couldn’t be happier. Everything looks brand new again.
Great service!
Best carpet cleaning I have ever had. Removed spots no one else could.
Benjamin was efficient and polite. He did a great job
Emerson was very professional, extremely polite and helpful and did a fantastic job! Highly recommend him and Zeroez!
Very, very happy with carpet cleaning results! Technician answered all our questions & was very professional.
Very efficient, on time, and professional. Great technician! My carpets look new and refreshed—highly recommend!
I had pet stains and odors on my carpet and Zerorez got the job done!! The stains and odors were gone, leaving a fresh clean smell. I had a few small areas on 2 rugs that they touched up free of charge! They were also on time and fast! Extremely happy with their service!
Fair, efficient, and clean. Our Service Tech was on-time, professional and walked us through his process and additional costs of services we added, and walked me through final outcome. I was very satisfied.
The Technician that came to my house was very professional and he explained everything he was going to do, also he was very friendly person, he did a great job!!! A+++ thank you again for everything!!!
10/10 would recommend. Quick and easy scheduling and the technician, Donald, was professional and friendly. He was knowledgeable and answered my questions about the service, and did an excellently thorough job. Carpets look great, thanks!
I have 3 dogs and have been using ZeroRez for years at my homes in Atlanta and Florida and was always pleased with the results. Now I use them in Austin. I called and Brad immediately came out and cleaned and deodorized my stairs, hallway, and primary bedroom. The carpet looks brand new!! All stains gone!! Amazing!! Thank you!!
The technician was very professional and did a great job on our couch and area rug. I highly recommend Zerorez for cleaning. They don’t use chemicals and the results are amazing!!!
I will be calling Zerores again when we need our carpets cleaned. They did a great job. Our technician Josh was very friendly, knowledgeable and explained everything clearly before he got to work. It didn't take very long at all and the carpets looked great. The carpet had no residue left on it just as they…
This is the best service I have ever used! I use the service regularly. Technicians always do an excellent job. Whenever my dog messes up the carpet, I call Zerorez. They have the best deep cleaning technology. I would highly recommend the service! Kyle is the one I always prefer because he cleans the best.
Work was done well however, the tech decided to get nosy and grabbed a tool bag I had in the house, opened it and looked inside. He was caught via our living room camera, glad he didn'ttake anythingout of it. ZeroRez only offered their regrets and apologized for the incident. Gotta keep two eyes on them.
We have used Zerorez for our rental property and the results are always awesome. We recently bought a home that had carpet in the kids' rooms that had seen some use! We called Zerorez, they squeezed us in so we had clean carpet when we moved in! The results were once again outstanding!
ZeroRez was fantastic to work with! We needed carpet cleaning after a nasty tenant eviction, and they went above and beyond to help us out. Our technician, Stephen, was especially kind and understanding about the difficult situation our client, the property owner, was facing. He was professional, compassionate, and…
Bo the technician arrived on time and did a great job with cleaning the carpets. I was very pleased with the results.
I am not satisfied with the outcome of the service I received. My tile floors, turned out dull after being what appears to be stripped their shiny protective coating. I have flakes of some type of material from the cleaning on the floor and clumps. Looks like white fish scales on the floor. The carpet still…
Steven from Zerorez was professional, efficient, friendly and did a great job! Very pleased with the work and the customer service!!
Always the best! On time, great job and courteous employees
Very pleased with the results. Carpet and tile cleaning are great. I was not aware with the 3-room promotion there was a limit on grout/tile cleaning. So, only half of my kitchen is cleaned.
Donald did a great job on the carpets in all of our carpeted rooms! Recommend zerorez for carpet cleaning!
I'm a repeat customer and this last experience was great! We got a puppy and needless to say we needed help. You can’t even tell we have one now! Tech was super nice and friendly! The carpets look great! I wish I could give more than 5 stars. Ask for Stephen. He does impeccable work!
Donald was friendly, polite and efficient!
Your guys did a fantastic job cleaning our carpets !! Very professional, polite and so nice explaining what we needed and what he would be doing in each room, and they explained a couple of options to help with maintaining optimal performance of our carpets between cleanings. Very helpful. I highly recommend!! We…
Our technician was very nice and thorough with explaining the whole process. Unfortunately, for $400 our carpets did not come out looking much different. We were aware that not every stain would come out and that was not our expectation, but for a very steep price and to still have clear water in the machine after…
Great experience with Alex very professional and was very satisfied with service he provided will definitely be using them from here on out.
Our tech guy Kyle that came out to service our property was awesome. Great communication through out the service being request . Such a great service and awesome cleaning on our carpets !
ZeroRez always does a great job! Carson B was timely, professional, and knowledgeable about my carpet cleaning service. Would recommend to friends/family 100%.
Loved the work and professionalism!
Great customer service and the carpets look fantastic.
Excellent job! Super professional, friendly and they left my house smelling fresh and clean! They cleaned our ducts, carpets and tile today. 💯 will use them again!!! Thanks Zerorez!!!!!
Good My carpets look great. He did a very professional job and very courteous.
Awesome Job! Carpet looks great again!
Happy with the service very professional
Kyle is the best. He is so thorough and does an excellent job cleaning out carpets
On time, accommodating, carpet looks great... highly recommend!
Donald with Zero Rez was great. He explained the process of what he was going to do and walked through with us to see if there were any specific issues we were trying to address. We have dogs and SO much dog hair. He suggested a more thorough tool to help get rid of more hair from within the carpet and a protectant…
The technician arrived on time, he was very polite and careful with everything, he made sure the spots were all gone. He did an amazing job and my carpet looks great!!
They were on time and cleaned areas we thought would never get completely cleaned and they did it. They were very nice and thorough.
It was easy to schedule an appointment online. The tech arrived as scheduled and was professional as well as personable. He made recommendations that will help us in the future. I highly recommend them.
Went above and beyond !
John was great! He was able to come early which was great. He did an excellent job cleaning and treating our carpets for stains and pet odor. Our tile looks great and the grout looks so clean!
They got every stain we had out. Totally recommend.
Very professional and friendly. Great attention to detail and thorough cleaning of all the areas and sectional beyond expectations. Will continue to be a repeat customer!
Zerorez, did an amazing job. My carpet looks so fluffy, smells clean, and tech was so professional at everything he did. I will continue to use Zerorez.
Very impressed with professionalism of agent,Stephen. Very polite and informative. Will request his services again.
Very professional. Recommended Great job. Quickly done. Awesome results. Thank you.
Beau was amazing! He did a great job and was very thorough!!
The employees were very nice, polite and did a great job. I will recommend them to all of my friends.
Zerorez did a wonderful job on our carpet!!!!
Stephan B. provided excellent customer service as well as superb knowledge in carpet and tile cleaning. We will definitely ask for him in the future for our floor cleaning needs!
Zerorez is the best for carpet and tile!! We had Ben and Sal come and clean the carpet and tile and wow what a difference! We will never use any other company and give a 5 star for customer service and perfection! Happy customers again for the 3rd time. Request Ben and Sal! Super nice guys and hard workers😀
Absolutely perfect from first contact to finish. Colby was professional, so knowledgeable, suggested problem solving, gave me the best deal, quick, efficient and so clean!! I only use Zerorez!
Great experience! Call prior to coming, on time, professional, knowledgeable and carpets look great!
JUAN WAS AN AWESOME EMPLOYEE - WHO DELIVERED A GREAT CLEANING.
Beau was excellent. Very professional and showed us about the Microseal which we added. We use Zero Res about 2-3x a year. Four kids and a dog demand our furniture and carpets/rugs be cleaned that often. We’ve stuck with your business for years and have liked the people who’ve been sent before. However, we will ask…
The best carpet cleaner ever! We had pretty much our whole house done. Beautiful job! And was quick!
Cleaned my upholstery sectional couch. Love no chemicals used! Also got protection put on rug and couch. Great experience. Team was informative, worked hard, explained products being used, happy to serve. Also told about 30 day guarantee post service. Will definitely use them again
Once again, very satisfied with Zero Rez. Steven cleaned out carpets, tile and a chair. All looks great! This time Oscar and Erika came out and they were great as well! Bo came out today and once again, an excellent job!!! We love zerorez!
My 2 technicians, Erica and Bradley just left and my carpets look fantastic!! The next time I need the carpets cleaned I want these two techs. They explained everything they were going to do and really made me feel relaxed and confident that they would get the job done. I will be using this company snd these 2…
John did an excellent job. Thanks
We have used zerorez a few times now and they have always been great. Very knowledgeable and great customer service!
This is my third time to use this company in as many houses. Each employee (Willie Decker) has been professional and friendly. He took the time to address all my concerns before beginning work. I am extremely happy with the product and service!
Zerorez does such great great work! Beau is the best! This was the second time he’s come out. He knew my house, my dogs and our problem areas. He cleaned the carpets, a rug and the tile floors. Everything looks brand new. The pricing was great. It was such a good value for the tremendous results. I highly recommend Zerorez! Thank you all!
I had a great experience with Stephan. He explained the process involved with cleaning the tile, cleaning and sealing the grout. He very professional and very knowledgeable. I really appreciate the great job he did. It looks great. I would certainly recommend him to anyone I know. Great job.
This was my second time with Zerorez and they continue to be one of my favorite services. My carpets, rugs and tiles look amazing and my home smells fresh. I was surprised how fast the service was and how quickly everything dried. We had some pet stains and requested the biological treatment and it makes all the…
I would recommend zeroez to everyone, great job very professional and knowledgeable
I absolutely Love my results! Serg made 28 year old carpet look new! Thank you Zerorez!
Beau was on time, polite and very efficient. Carpet looked amazing after he left.
Zerorez came again and Beau did a fantastic job getting my floors is beautiful shape for the holiday!
Kyle was right on time. Immediately got to work & perfectly cleaned my carpets. Highly recommend!!
This is the second time I have used Zero Rez and both times their technicians have been SO NICE and professional. It has been a pleasure to have them especially since they do excellent work.
Willie was great. Friendly, professional, & did a fabulous job.
Highly recommend
They done such a good job my carpet is 16 years old an time to replace but because he did such a good job im holding off another year. lol
Our technician was great and on time. He explained how everything worked and how often we should have our carpets cleaned. I will definitely will be using Zerorez again.
Serge came and cleaned my carpets. He did a fantastic job. Everything looks beautiful. They look brand new again. Highly recommend this company and search super terrific nice people very professional.
Great service and outstanding results. The technician also took the time to go over the condition of our carpet and what he had done
thorough and efficient! josé did a great job
We are completely happy with the job the technicians did. In addition to being competent and professional, they were very nice people.
We received excellent service from John. Explained everything in advance and did not rush the cleaning. We have used them before and will definitely use again.
Outstanding service, and attention to detail.very happy
Excellent.
Ben B. did an amazing job on our carpets and entry tile! Very friendly and professional! Would definitely recommend and request Ben again!
Amazing service and amazing results. Carpet looks new again.
Great job.
I had a great first experience with Zerorez. Stephan was my technician and he is a friendly professional. He educated me on what he was using and why he was doing it. He took his time and made sure the service he provided was exceptional. I have had another carpet cleaning company service my home and Zerorez &…
Sal was a wonderful technician! He took care with working around our furniture and our room smells amazingly fresh and clean. Will definitely use ZeroRez in the future to keep our home fresh and looking new!
Very professional - hoping it holds up clean!!
I forgot my technicians name (Brandon maybe?) but he was great and professional. He got the job done quick and the pricing was competitive compared to others. Would call them back again for another cleaning.
I loved working with Zerorez! They were very efficient and professional and did a great job getting our carpets cleaned. I would definitely recommend working with them in the future.
Carpets smell and look amazing. We had to have the pet stain treatment and the prices were very reasonable. Jose was nice and polite!
My carpets look amazing! John was professional, friendly, knowledgeable, and very communicative regarding his process. He also made sure we were satisfied with his service. I will definitely use them again.
Muy buen trabajo ,la persona se esmeró en hacerlo bien
Great experience as usual! Zerorez is my go-to carpet cleaner for dealing with my cats. Always on time, professional, and friendly.
We have used ZeroRez for several years. Always prompt, courteous and clean.
Stephan was so informative and professional. My carpets look like new and trust me they were very dirty and worn. We will be using this company in the future for grout and tile cleaning. Highly recommend
Technician did a great job. Carpet looks awesome.
This is the second time we've had ZeroRez out to do our tile floors and carpets. Great value for the money. Always courteous and professional. They do a terrific job. What more could you ask? We love them.
Beau did a wonderful job. He was very prompt. He was also professional while still being friendly. I had several services scheduled. He discussed the process of each and got to work right away, efficiently and accurately completing each task.Everything looks great! I would certainly trust him to work in my home again.
Jose’ did a very thorough job! Personable and answered all of my questions! Highly recommend!
Tech was able to start job a lot earlier. Carpet looks and smells amazing.
Kyle (technician) came in and asked me about the areas to be cleaned. Took time to consider what I said and then came up with the best plan to clean and protect the areas from further damage. He went above and beyond in getting my home thoroughly cleaned. Very respectful and kind as well! As far as the cleaning…
Beau was AWESOME! Very friendly, professional, did great work, and was awesome with my dogs! He was also able to give me a quote for my area rug on the spot, and now I'm excited to get it cleaned!
Steven was so wonderful and great to work with! Thanks for getting our area rug carpet cleaned!
Kyle was so great. The process was amazing. Our carpets look great and he took care with our home getting it nice and clean. Thanks!
Have used Zerorez for three years now and for two different homes. Great cleaning, great service, reliable, and fair prices. We have worked with Stephen each time and he is a pleasure!
Kyle was great. He made recommendations that hadn't been made in the past a we could see a very clear and positive difference.
Great team! My carpets look new!
Willy was cordial and efficient and did a great job!
Had 3 rooms of carpet cleaned today. Zero red did a fantastic job and I hood to get my tile cleaned next!
Jose did a great job and was very pleasant. He truly cares about the job he did. Than you Jose!
Once again a year later Zerorez did astonishing results. I will never use anyone else. Have them demonstrate what the 50 pound brush gets out of your carpet Absolutely amazing results! Thank you Jordan and Zerorez for not only quality work but genuine kindness and service!
Technician was polite, however didn’t clean the tile as ordered because he “didn’t have the tools”, called and waited for him to come back and never got completed. Communication between the tech and office seemed to be very little and lots of “upgrades / add ons” were offered in addition to the quoted price to get…
Quality service for good price
The technician was very friendly and professional and explained the cleaning process. Our carpet was flat and soiled due to traffic and pets. The technician was able to restore the carpet original fluffiness, and there was no after smell. I’m very pleased it will be using this company again.
I love my clean carpet and tile floors.
Have used this company several times and expect to again. Best review I can give
The technicians were awesome, friendly, and in a great mood
Very professional. Did a great job
Great smell after the cleaning and noticeable immediately afterwards: the difference in the before, and after pictures are great
Have been using Zerorez more than five years, usually twice a year. Always professional, friendly and they do a great job. They answer my questions on how to treat problem areas, suggest options and they work super hard! Floors always look great after they clean. Highly recommend Zerorez.
Stephan was very knowledgeable and friendly. I very much appreciated his recommendations and now I have a beautiful and lovely smelling carpet!! This is my 2nd experience with Zerorez and I will use them again for sure. The carpet stays cleaner longer with their technique and special water.
Very fast! Tech was very friendly and professional.
Great detailed professional service at a reasonable price! Sal was knowledgeable and courteous throughout his visit.
Will choose again
Courteous knowledgeable staff. Did a fabulous job on my carpet. Sergio identified areas of concern.
Stefan arrived on time and showed me everything he was going to do for the carpets, sectional, and rugs. He was so friendly, the doodles were relaxed even with the noise of the cleaning hose. It looks great and smells fresh with no chemical smell. We’re referring you to everybody! Thanks!
Seriously the best! Freaking miracle workers!! They got out spots I thought would never come out!!! And sealing the rugs?! Amazing 🤩
Sam was very professional. He explained the process and was very efficient. Will use this service again.
My technician was Friendly prompt and very knowledgeable. He took a lot of care and listen to my concerns and when I asked for extras he was very accommodating.
Service was excellent! The technician was courteous, fast and did an awesome job.
I will be using this service again. Job well done!
All of the above. Mike was awesome and very professional at a resonably low cost. Glad I choose you guys.
Ben was quick, and did an amazing job cleaning three carpets in my house. He busted out the UV light to find hidden pet stains, and even helped me move a few bigger furniture pieces off the rugs. I truly appreciate when a company and its staff go the extra mile and are act professionally throughout the service. Will definitely use Zerorez again!
The technician ("Jose") arrived as previously scheduled after texting that he would be here in 30 minutes. He said he had been in the carpet cleaning business over 20 years...music to my ears! The tenant's dog had left the brand new carpet a mess, and it would have had to be replaced if it could not be cleaned…
Marlo did a fantastic jod! He was very professional and gave me some great tips for future cleaning. We will definitely use you guys again!!
Your cleaner did an excellent job. Huge thanks and appreciation for Stephon.
Very professional and efficient. I wouldn’t use a different cleaning company.
Upfront about expected results, showed tested areas before proceeding. Great job on rug and sofa.
Fabulous job. I have use zerorez twice now in 11mos. Both technicians were very knowledgeable and offered many suggestions for the upkeep if my floors and carpet. Tech were very thorough and professional. You can't ask for cleaner floors. Carolyn Molash
Great service! Showed up on time, very efficient, carpet looks fantastic. I plan on having them back on regular basis to keep carpet clean.
Zerorez did a great job cleaning my carpeting and sofa. Highly recommend them!
Have dogs? Old dogs? Puppies? You need Zerorez in you life!!!! We have these guys out quarterly. They are always punctual, polite, informative and efficient.
Notification of arrival time, thorough explanation of the process, friendly, did a great job
Technician was super nice. But I don’t think the service was worth $380 at all. We paid extra for pet odor removal which seems to have not done much at all. I’m not sure if how fast it got done was a factor or not. Carpet definitely looks cleaner but smells seem same or worse since everything got loosened up. Overall, not a good value in my opinion.
This was a great experience, all went well.
Had multiple dog urine carpet stains. Paid extra so stains are not supposed to reappear. Time will tell! Professional and courteous technician. My carpet looks new again. Very pleased. A bit pricey but did good job.
Excellent cleaning.
After moving to tx. One of best professional service we ever got. Kyle and his partner did very good job. Thank you so much .
Awesome job! A+
Best carpet cleaning we've had. I have used them multpile times over the years. They are always very thorough and do a great job. I will use them again and I highly recommend.
Great product! This is the only carpet cleaning company that I’ve ever used that truly gets the stains out. With other companies after the carpet has dried, the stains still appear. Not with this company. I highly recommend! Also, Sal had the most amazing socks on and made me laugh 😂
Bradley and Erica were awesome!! My whole house was completed in under 3 hours and they did the area rugs as well! Awesome job!! 👍👍
Found mold in my air ducts and took care of it. Worked hard and explained the process to me. All vents are clean and house smells good. Carpets are clean and look amazing. All employees were respectful and professional.
John was awesome! Kept me updated on time. Did a great job. Very friendly :) Highly recommend!
Stephane did a fantastic job cleaning 4 of our rooms. He was very thorough with explaining the entire cleaning process, price, and even demoed their upholstery cleaning service for free. I have two small dogs that occasionally like to “mark their territory” on our carpets. Stephane was able to get them all out and…
This place was awesome and their staff is very friendly and respectful!!
Ben was very nice & very professional. Carpets look beautiful.
Very friendly staff. Excellent work. Removed some pet stains.
I just made a review.. my phone got stuck!! Stephen was awesome.. cleaned thoroughly. Showed me what he was doing and the results are spectacular. He is friendly, up beat and it is obvious he enjoys his work. I would recommend this company to my friends.
Excellent customer service by the representative that cleaned my carpets/rug!
Fantastic job!! Sal the technician was professional, friendly, and honest. Will definitely use again in the future.
Fast and friendly. He did a thorough job!
Bo did a great job cleaning carpets and stairs this year as a repeat client!
The serviceman was very friendly, efficient and professional. Went above and beyond.
Zerorez Austin does such a great job on my carpet! They’re on time, fast and make my carpet look brand new again! I’ve had them out to clean my carpet and area rugs 4 times in the past 8 years and they have never disappointed me.
Excellent service man. Twenty years experience.
Zerorez provides great quality service! My technician was Kyle and he did a great job every time!! Clean carpets with zero residue!!
Good customer service tech was very informative
They did a very thorough job of cleaning our tile and carpets. The technician was very professional and finished in a timely matter.
ZeroRez has impressed me so far! Scheduling was easy. Communication and reminders were helpful ahead of my appointment. Kyle seemed knowledgeable and receptive to our needs and responsive to meeting them. The results look good and smell lovely! I’ll definitely use ZeroRez again.
Steven did an absolutely amazing job!! Definitely using them again and requesting him!! Very happy with the results!! Josie Rios
Jose was fast, efficient and very professional! We would book with him again in a heart beat!! Thank you!
Ben and Willie did a great job! Their customer service was great and answered all of our questions!
Kyle was prompt, courteous and knowledgeable. It was great that he could look up the history of service at my home on his app and had the costs easy to reference as well. He performed his work diligently and offered me additional services that I will consider in the future. Overall a great experience! I will…
Lived life in our home for 10 years. We are in the process of moving. They made it look brand new again
Willie was professional and provided excellent quality. Thank you Zero Rez!
Both employees were very professional and quick on the job
Kyle was extremely knowledgeable and cared about my house. He did an amazing job cleaning the carpets very well. I'd definitely recommend (Kyle) in anyone's home to do the right job.
Ben was very personable and helpful. Excellent job on my floors. We want him for anything we need done in the future, nice man great personality thanks Ben.
Kyle was very efficient, pleasant and did a fantastic job! Highly recommend!
Making the appointment and setting everything up was so easy. There was no back and forth communication. On the day of the gentleman arrived on time and was very efficient. The carpets look great and it was done in no time. I was especially appreciative of him cleaning up before he left!
They always do such an amazing job and their team is so professional!
I picked them because of all the positive reviews, and I was not disappointed. Both my HVAC cleaning and carpet/mattress cleaning were done in a professional, speedy manner. Techs showed up on the dot, very polite and professional, explained exactly what they were doing. They asked about other services, but didn’t…
Our carpets look great! Beau was very professional and got the job done quickly. We have used Zerorez several times and have always been pleased.
The service from Zerorez was amazing. Brian was on time, professional and courteous. He reviewed the payment prior to cleaning so there were no surprises. He did a fantastic job on cleaning our carpets and couches. I would highly recommend.
I will definitely use Zerorez again. My carpet smells great. The service is very professional and they listened to my carpet cleaning needs. Definitely A+++service. Thank you! : )
Honestly, I wanted to love this company. I wanted to believe that the process that they used was great. Really, I did... I booked them believing that they would do a wonderful job. The tech that came out was extremely nice. He cleaned one room whose carpet was heavily stained from slime, playdoh, etc, and then…
Carlos arrived on time and did a very good professional job!! Grateful for him and ZeroRez
Great service and professional. Would definitely use them again.
Very friendly and professional. I was surprised at how affordable it was to get our entire upper level cleaned! And the service was very quick. They even took time to show us how much came up and ewwww, much needed. Huge thank you, Zerorez!
Very professional, I was able to schedule a block of time online, got confirmation and reminder emails, was called about 20-30 mins before appointment to let me know they were on the way. Came in and gave a reasonable estimate, helped move some items, started work and completed 5 rooms, an area rug, and hallway in…
Our cat developed diabetes and had a pee accident in one of our carpeted rooms. I called Zerorez because I did not want any sticky residue left behind and also I had seen their work before and was confident they could do a good job. The tech Bradley was very professional and thorough and we are pleased with the results so far.
This company came recommended by a few neighbors and they did not disappoint. Easy schedule, the team provided a 3 hr window to arrive but always came at the top of the time frame. Appreciate the pre call giving us 30-45 min before arrival. Our tech Bradley was very professional, courteous, and informative of the…
I'm impressed with the carpet cleaning and the man who cleaned it. I had 3 bedrooms cleaned for 143.00. To have pet cleaning done and 2 throw rugs cleaned the price went to over 400. The cleaning took less than 1 hour and I'm fine with what was done. I guess doing the throws and pet cleaning cost that much more, which is too high for me
Amazing job!
Big difference before & after. Tech was great, friendly, broke down the cost and options for each room, did great with our larger dog around as well. Thanks!
We had a wonderful experience with Zerorez! Sal was friendly, punctual, informative, and professional. They did a great job getting out all stains, even old ones that we figured were beyond repair. Would recommend to anyone looking for a carpet cleaning!
Super convenient to book online e. They showed up and cleaned carpets quick and it looks great and smells great!
The technician showed up on time. He was professional and was thorough and fast! Have used before and will use them again!
John was wonderful. He was very detailed in explaining process and was very knowledgeable. Would have him come again. We are buying a new house and he explained the carpet protection you use
Stefan did a wonderful job- was very thorough and explained each process. Very pleased with the results- thank you.
They were prompt, personable, and got right to business. Carpets cleaned and look good. They were in and out with in an hour. Great experience!
Great friendly professional service.
Amazing work! Thank you John and Ishmael!
This is the only company I will ever use to clean my carpets. Stefan did an amazing job!
Excellent. Highly recommend
Lance was AMAZING, Friendly, Very Informative and just an Overall Awesome guy to work with.. I will definitely be using this company again and will definately ask for Lance back!!
Sal & Erica were absolutely amazing. Very professional and our carpets look & smell so good. We will booking another service this company.
TECHNICIAN WAS VERY HELPFUL AND EXPLAINED CLEANING PROCESS. HE ALSO HELPED ME TO REPLACE AN OLD RUG WITH A NEW RUG BECAUSE MY COFFEE table weighs 90 pounds.
Excellent service person, extremely professional. Will definitively use them again when needed. 5 stars, more if I could.
Many thanks to Oscar and Ben, we had the super clean carpet.
Thorough, professional, informative and quality work. Feels extremely clean and sanitized & I wish I got this done sooner. Excellent work.
Sal and Erica are the perfect team to have in your home. Sal explained the cleaning technology Zerorez uses when cleaning your carpets and upholstery and knows his business. We also had Sal add the MicroSeal to our sectional to protect from further spills. My carpets and sectional look like new. I highly recommend Zerorez.
On time, great attention to detail
Excellent job ,Good Workers
They were super professional and polite. Explained to me what they were doing, including being truthful about something they couldn’t clean. My carpet looks great.
Amazing work and extremely professional. 10/10 would recommend.
Amazing job with both my tile and carpets!! Fresh and clean for our next holiday event!
Exceptional job Made my old carpets look new. Area rugs color was bright. Jeremy was informative, friendly and professional. Very satisfied. Will use again
Carpets look fantastic! Professional service.
Very knowledgeable. Explained everything. Efficient and professional. Will use again!
Tyler is very friendly and did a thorough with his cleaning. I am pleased with his work and the outcome.
Oscar and Ben did an amazing job!!!! My carpets look brand new !
Kyle was a 10 star professional! He was on time, courteous and HONEST (we knew one room/carpet had less issues the other two) - Kyle quickly assessed the areas and stated what we already knew. He could have TRIED to sell the deep clean to us- but instead he was honest and told us only two of the three rooms needed…
Mike did an excellent job on our tile and carpet! They called for arrival and showed up on time! Very nice and professional. I highly recommend them!
A nice young man who was obviously esperienced and professional. He did a great job.
Used for tile cleaning and some stairs. Scheduling process was great. Received a call prior to arrival. Pleased with the overall results. Tile looks good.
My dog got hit with a skunk spray & carpet treatment removed awful skunk scent & dog smells from my carpet.
Great service. Excellent technician
Jeremy was fantastic! He had a cancellation before my appointment and called me to ask if he could bump me up to an earlier time slot, which I was happy to do so. Once he got here, he informed me of other options that would benefit my pet stained couches and carpets. We chose to upgrade the service seeing that it…
The outcome of their work was Amazing! Friendly worker came to my house. Cleaned stains from about 8 years. Great company and great job!!
Wonderful job was done on our carpet! All the spots we had are gone! They were easy to schedule and reschedule and price was great too! Thank you!!!
An amazing experience and super happy and satisfied with the cleaning results. Employees were very friendly, organized and informative about every step of the cleaning process. Everything was clean and no mess left behind. Recommend 100%.
Wonderful experience. They were fast and punctual. Will be using again!
I took before and after pictures.. and it is AMAZING!! Milo did such a great job, I cannot say enough about him! I had MANY MANY deep pet stains in our high traffic areas, and my carpet now looks almost brand new! If I could give 10 stars I would! I am extremely happy with the job they did! They FAR exceeded my expectations!
The service representative was phenomenal and knew how to provide the service I requested while offering an additional special I was unaware of. The job was completed efficiently and the carpet stains were effectively removed. Thanks.
Mike was outstanding. Punctual, Professional and very Pleasant!
Very professional & great quality work from John.
The service was great. One of the rooms was extremely soiled and the worker worked hard to address it. The entire process was wonderful and will use them again. On-site staff was awesome!
He. Called and told me when he would be there, and was on time. Explained options of services. Was quick and did a great job with only one stain unable to remove. Took very little time and it smelled great! I'm
Great job, extremely pleased, will use again in the future
They were on-time and took the time to work with me on what services I wanted. I took advantage of the advertised package on the radio, 3 rooms and 100 sq ft of tile. They didn’t try to upsell me at all. In fact, I requested additional services. They were very fast and professional. Our carpets, even though…
John was an absolute joy. Friendly, professional and very knowledgeable about what he was doing. 10 out of 10 stars to him!
The Zerorez employees Bradley and Oscar arrived on time and they even messaged 25mins before to confirm. They were very professional and did the work very fast and efficiently.. Thank You and Keep up the good work..
Great guy who was super informative and helpful and thorough! Will definitely use him and ZR again for our next cleaning!
We have used Zerorez for years and always get amazing results. Their technicians are always friendly, professional, communicative, prompt and knowledgeable. Their attention to detail is awesome. I wouldn’t use any other company for my carpet cleaning.
Kyle did an outstanding job! He was very professional, informed me of what services would work best for the issues I had on my carpet, and took his time to do the job right. My carpets looks great! Would definitely recommend him!
Great customer service and results
is a really great company. It was easy to make the appointment they checked up with me beforehand getting close to the appointment and also on the day of and after. I actually wasn’t able to be there but they still did an amazing job I believe his name was Andrew was very helpful had lots of recommendations I just…
John was able to come early and did a fabulous job! My kitty has asthma and he explained everything and took extra care...great job, thank you!
Kyle was incredibly professional and very dedicated to get my rugs as clean as possible.
I contacted Zerorez to clean the carpets of my three bedroom home. Luckily, they had a three bed room special! Jermey, our technician, called ahead and arrived on time. he was knowledgeable, friendly, relaxed and courteous. He explained the entire process and made us feel comfortable. The carpets came out great. He…
Zerorez showed up on time explained the process to me and worked quickly to get the job done. Everything looks great. They were very personable and polite. .
This is the place to call for getting your carpets and tile cleaned. Pet-friendly products.
This company has great service! Bradley was very professional, knowledgeable, friendly & did such a amazing job on our carpets! He explained everything each step of the way! I will be using this company everytime👍
Kyle was professional, knowledgeable, personable and he did a great job. I was very impressed.
Great service everytime
Tyler was the man! They dont just come in and clean. They explain exactly what they are doing, what to expect afterwards, and they take their time. I would definitely recommend them.
Courteous, professional quality work performed on kitchen tile and bedroom carpets.
Was very impressed not only with the how clean the carpets are but the knowledge Michael had regarding the products he was using.. Definitely will use this company again and request that Michael be the tech to do the job. Thanks Michael!
Kyle was great. He gave updates from his arrival eta to his completion time. So, we knew what to expect. He’s great at what he does and you can tell he loves it.
The guys were on time, courteous,explained what they were doing and left with a smile and thank you. Great service!
The technicians, Oscar and Tyler, were very professional. They explained the entire process in detail and did an excellent job with the carpets. Our carpets are builder grade carpets and five years old. They look fresh and clean. We also have several animals and the carpets had a lot of wear and tear. I feel that we…
Great service and very friendly
Tyler was great. He was professional, attentive and responsive to questions and concerns. A proactive employee. He represented ZeroRez well.-Southside Jack
Easy to deal with, professional, high quality work. Highly recommend.
Also cleaned the tile and grout in the kitchen and front entry way.
Very happy we used this service.Thank you
I’ve used Zero Rez several years in a row and have always been thrilled about the quality of work and professionalism of the rep. I highly recommend them.
Expert care, very thorough and professional.
Very professional staff, extremely helpful, and kind. My carpets look amazing. Will be cleaning my carpets with them from now on.
Very professional, have used this service several times with clients, I'm a realtor. All very happy so I just used them and loved the results. VERY HAPPY!
The tech was Stephen was great. Will use them again for sure!
They did a great job. Professional, efficient and friendly. The carpet and tile look great. Pleased with their work.
Using Zerorez helps maintain overall cleanliness and upkeep of my carpets. I love the zero residue and no chemicals left behind. They are professional, polite, and timely. Thanks, Zerorez!
The technician was friendly and helpful. The technician explained my options clearly and cleaned the carpets thoroughly.
Service was A1! The tech was on time and efficient. I work from home and the machine wasn't too loud to where I couldn't hear my meetings. It only too about an hour and a half to clean 3 rooms, a hallway and stairs. The best part is the carpet was dry in a couple of hours with the ceiling fans on. I hate walking on…
Beau was awesome. Exactly who you’d want to show up. Carpet turned out great.
Such a great experience! What a difference for our tile/grout and carpet!! Thank you so much:-)
Did a great job! Arrived on time, worked quickly, and the carpet looks great.
Great service!
They did a good job, but I would have expected them to clean under the beds (yes, they were accessible). That’s where dust and animal dander linger. They also did not clean between the sofa sections, another place where dust and dander collect. Nor did they clean behind the sofa. I could have rented a cleaner and done this work for a fraction of the cost.
Technicians were very professional, friendly and knowledgeable. Would highly recommend Zerorez.
By far the best company for carpet cleaning
This was our second time using Zerorez for our steam cleaning needs. Steven was very informative and great with extra tips. I’d use them again without thinking twice.
Great job!!
I can see now why this company has so many 5 star reviews. Absolute perfection. The rep was knowledgeable, personable, helpful, and fast! He was able to clean 3 rooms and a hallway, and the kitchen to boot, while educating me on what to do in the future to keep things clean (even though it meant fewer visits from…
This was truly the best experience I have ever had with a carpet cleaning service! Steven gave us a demonstration and fully explained everything he was doing as he cleaned each area! He also inquired on whether or not we were satisfied after he completed each space. I am so thankful that we choose Zerorez and I'm so…
Best service! Professional, courteous and efficient. These guys know their business. Thanks for excellent customer service all around!!
Overall it was okay, the edges of carpets and front of stairs was pretty lacking. I'm glad to not have sticky residue left behind but maybe that is the trade off to a degree for the overall cleaning. It is much better than it was, but I wouldn't say it was like new by any means.
We expected the gentleman (I'm sorry, I forgot his name) to show between 2p and 5p but he was able to come around 1:30p. He was very attentive to what our needs were. He did a phenomenal job, way better than my expectations.
Our carpets had some tough stains from our 2 kids and dogs, but the guys with Zerorez made them look (and smell) brand new again! This is our 2nd time using Zerorez and I won't use any other company! The techs are always polite, on time and are thorough in their work.
Tech was friendly and gave recommendations for future consideration. Not pushy. This is my 3rd time using Zerorez.
Great value and service guy was professional and friendly! They were able to clean an extra area requested for a reasonable price!
It might not be the absolute cheapest option, but holy heck, my carpet went from being a sad reminder of having food poisoning to looking more fresh and fluffy than the day I moved in. They also did my stairs, which had a whole bunch of stuff tracked in, as well as the kitchen tile. All in all friendly and speedy work.
Zerorez cleaned my carpets, wood flooring and I took advantage of the free tile cleaning. The areas look amazing and smell fresh and clean. The two gentlemen that came to provide the service were so professional and informative. I’ll be using them again in 6 months!
The technicians were courteous and explained the cleaning procedure well. They checked the area rug tag to determine how best to clean . They paid attention to details; spot treated and cleaned difficult stains . Job well done by Kaylen and his crew !!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |
