Zerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
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Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for carpet steam cleaning
Clear ✕All 650 Google reviews tagged “Carpet steam cleaning” · showing 100
Another season and another cleaning. Thank you, ZEROREZ. We love when you arrive because our carpet and furniture always looks and smells wonderful. Courteous service - couldn’t ask for better. Thank you!
Called ahead and showed up on time. Very professional and personable. Our older than the Earth carpet is now clean, feels good, and smells clean. No chemicals which is how I like it since dogs are around. Good job.
Outstanding service from start to finish! Scheduling was fast and easy because of Macy (customer service representative). The price was exactly as quoted, and she followed-up the very next day after the service to ask if everything went well, which it did. Edgar (carpet shampooer) made my 7-year-old carpet look new…
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
My carpets look great! The technician was prompt, professional, and quick. I would definitely use them again.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
Emerson did a wonderful job!!!!
Amazing service! It's like having a magic eraser! :)
Really disappointed with my service for several reasons. Right off the bat, my first interaction with the man coming to clean my carpet was him acting annoyed that I couldn't last minute move my appointment time up 1 and 1/2 hours because his previous one cancelled. He questioned if I would be ready at my actual…
Jose did a great job! He cleaned the carpet after a doggie mishap and cleaned a couple of white upholstered chairs (bought prior to getting dogs lol). Jose is funny and personable, thorough, and quick! I very much appreciate the help!
I am a first time customer of Zerorez. Our carpet/tile technician, Ricky, did a great job on our carpet and kitchen tile floor. I was extremely impressed with how our kitchen tiles now look almost brand new. He was friendly and very efficient. He does great work. Our floors look great!
Emerson did an amazing job cleaning my carpets today. He was kind and super efficient in his work. I have used Zerorez in past and they do great work. I highly recommend them for your carpet care.
Technician was Benjamin and he was great. The carpet cleaning service was excellent. He was professional, efficient, and completed the job quickly without sacrificing quality. My carpets look great, and I am very pleased with the results. I would highly recommend their services to anyone looking for outstanding carpet cleaning.
Excellent communication. On time with a notice text. Great job cleaning! The price was reasonable, and the technician was professional.
Gerardo did a great job in my carpet today. He started the appointment with expectations and followed up with me during the job to make sure I was happy with his work. He got some stubborn high traffic areas to look better, that was one concern of mine, and I’m very happy with the outcome! This was my first cleaning…
Great service and technician, Kyle. Very pleased with our tile, upholstery and carpet cleaning!
They did an amazing job in 4 of our offices
Edgardo cleaned our carpets today in our home and did an amazing job. Customer services was top notch and the work was even better. Our carpets look brand new. Highly recommend. Thank you Edgardo!
Great service
Sal was punctual, courteous, professional and pleasant to work with. Carpets look amazing! Thank you Sal!
We have used Zerorez once a year for four years now, and for the last three, we’ve been lucky enough to have Kyle take care of us. From a customer’s perspective, he is the gold standard of service. He’s the reason we keep coming back; it is rare to find someone who balances such technical hard work with a truly…
Very pleased with service and professionalism of technician. Arrived on time, provided quotes ahead of service, and finished in very timely manner on carpets and tile. Will use again!
Our service tech was on time, very informative, and did a great job! This is probably the fifth time in a row that I've used this company. That speaks volumes coming from me. I'm very particular. Great group of guys that came and worked today. Fast, efficient, and kept me in the loop.
Edgar was technician that did the cleaning. He did a great job. Very personable and pleasant to work with. Did not stop till he was done. Knew products and procedures very well. I was very happy with finished job and will call for him when time comes to get cleaned again. Thank you
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
Raul H. was FANTASTIC! He called and left me a voicemail to say he was about 45 minutes away. He was professional, courteous, and explained everything to me. My carpets look brand new like when I moved into my house. The stairs he did complete transformation. The carpet and stairs dried beautifully and the best part…
Always do a great job!!
Zerorez Austin does a great job cleaning our carpets. Their technicians are very friendly and take the time necessary to make sure corners of walls or staircase is protected. They explain areas of concern and make recommendations for future cleaning. I would highly recommend them.
Kyle did a very nice job on cleaning our 3 rooms and 2 hall ways. We are very happy and satisfied with the results. We will definitely recommend him and Zerorez to our family and friends.
I’ve been using Zerorez every few years since we moved here and I’ve always been a happy customer. Colby helped us out today and he did such a great job for us! It’s a little expensive but it’s worth it for me every few years knowing the rugs/tile are getting cleaned better than the rental vacuums can do.
We’ve been using Zerorez Carpet Cleaning for several years now, and I can confidently say they are hands down the best carpet cleaning company we’ve worked with. Every experience has exceeded expectations—not just in the quality of their work, but in the level of service they provide. Our technician, Colby, is…
Always makes customers happy when on time Service was performed as expected Smells so fresh and clean Very courteous and polite. Would highly recommend Most rooms were empty so it made the process quite quick.
Large area rug and two bedrooms. Added extra service not listed below.
Ricky came in and cleaned our bedroom, closet and stairs carpet as well as the tile and grout on the main floor. He did a good job and was thorough and friendly. I would recommend him/ them to others.
Zerorez cleaned the bedroom carpeting and removed some very soiled areas easily. My appointment was on time. The tech was professional and friendly. Highly recommend their services.
Over the years, I have used many companies for steam cleaning my carpets. I can say with certainty that Zerorez did a great job. Thy were very thorough and helped tackle hard stains caused by my kids and dogs. My technician was already friendly, knowledgeable and well spoken. I highly recommend.
Colby was awesome! Great customer service, beautiful results, quick, and affordable! Highly recommend!
Great service. Easy scheduling, quick professional quality cleaning. The tech (Stefan) was professional, quick, and honest.
Got old stains out of our sectional and all the carpets look brand new!
Raul took great care of my carpets and furniture! He got rid of some pesky pet stains, took the time to explain what he was doing and gave suggestions to maintain it.
great service and wonderful rep!
Ben did a good job. Courteous, and did a couple of carpet throw mats for free. Pleased with job overall. However, I had moved an arm chair out of corner to do behind and he didn't scoot back (with knee) to clean carpet under where I had moved it to. Was told that they would move a couple of chairs only.
Friendly, expedient and thorough service.
Friendly, helpful and most of all got our office carpet cleaner than it has been in many many years.
My cleaner was professional, friendly, and efficient. They came by same day about 3 hours after I called. It was urgent, so I really appreciated the speedy service.
Zeroez made it so easy! Emerson was especially helpful— quick, efficient, and polite. I made an appointment the week prior and they came out on time and were very reasonablly priced. Would use them again!
Colby turned my 2006 motorhome carpets from “seen better days” to showroom fresh. He didn’t just do a quick pass either, he went all in and cleaned everything from top to bottom like it actually mattered to him. That kind of care is rare. His pricing was fair and straightforward, no surprises, no games. He showed…
Today was my first experience using Zerorez. I was amazed how clean and soft my carpet feels after this cleaning. The Technician, Benjamin, who performed the service was courteous, friendly, and very knowledgeable about Zerorez's services. I'll definitely become a repeat customer.
Incredible service with attention to detail! The professional staff brings a high value to customer service!
Great absolutely will recommend love the way my carpet looks
Joe arrived ahead of schedule with a professional can-do attitude and was an absolute delight to work with. He is knowledgeable, friendly and did an exceptionally excellent job. I recommend him for all of your carpet needs, this is the best experience. I’ve had an Oprah decade with carpet cleaning and getting rid of…
The technician was awesome. Very friendly, helpful and did a great job!
The guys were very professional and thorough. I would definitely use them again.
Prompt, quick and thorough! Looks great!
Great price Great technician. Highly recommend for all of your cleaning needs. Will use again.
Great service! Quick, easy and I LOVE my clean carpet. The techs were wonderful. They presented me with options, then did what they said.
Very timely, courteous, and friendly. Would recommend their services for carpets.
Tech was on time, dressed professionally. He offers other services but not in a pushy way. He cleaned up and returned all of his equipment back to his truck. Came back ask me to review his work. Presented me digital invoice. It was five star service!
Outstanding work by Trey in Austin, TX. Carpet was clean in 45mins and dry in under 4 hours. The price is not as high as one would assume a company with commercials would charge. Thanks Trey!
Awesome job! Very professional and efficient care for my carpets and furniture. They were informative and did exactly what I needed done. I recently had my carpets and couches cleaned by Raul. He did an amazing job!!! Thank you!!
Kyle was exceptionally nice and very efficient. Carpets look great!
Expert, thorough, totally honest and very kind.
They did a great job cleaning our carpets! Technician was friendly and helpful with some stains that needed to be treated. Will continue to use their services in the future.
Raul Hernandez cleaned my mother’s carpet, and he did an excellent job. He arrived right on time, was very friendly and informative. The carpet looked brand new when he was finished.highly recommended.
Raul is the man. He showed up on time, was very clear about pricing & got to work. Will be using them again at our properties in the future. Thanks, Raul!
Carpets look way better. Raul explained everything about the chemicals I had been using on the carpet. Appreciated his knowledge and help in keeping the carpets looking their best. Very friendly and efficient as well. Thanks zerorez!
Great work by Antonio. Got the stains out and left our carpet almost like new.
Superb service as always.
Zerorex is the best carpet cleaning I have ever experienced. Not only do they go the extra mile to remove the stubborn stains, but the gentleman that cleaned my carpet today was the most friendly and sweetest man with great respect and professionalism. Thank you! Tatjana
Stephen was our technician and he did a great job treating and cleaning our carpet. He was thorough, friendly, and very helpful in making our home clean and fresh again. Thank you Stephen! We highly recommend Zerorez 10/10!
Great service Raul Hernandez was great, he explained everything, he answered all my questions, definitely would consider him for next time
Raul did a superb job on our carpets. Very professional and friendly, Called to say he was on the way. Would use again.
Quick and efficient. Great customer service.
Excellent professional, friendly, and quick service. Prices seemed reasonable. What else do you need? They showed me where a roommates dog created extra dirty carpet and suggested a moderately priced deeper clean. Would use again. 👍
Would recommend! Trey did a great job on my carpet clean. Very kind and professional.
Our tech was great. Very patient and way ahead of schedule. And he did a great job.
Thank you,Cody, for doing such an amazing job on my carpets every time you come.
Quick response. Carpet looks great!
The tech, Stephen, was great---on time, efficient and knowledgeable.
ZeroRez did a great job cleaning my tile floors, 3 shower walls and floor, and a large sectional sofa. Everything looks fresh, and my house feels very clean. Their equipment is top notch and the hoses reached all through my house even when they parked several yards from my front door. The technician, Kyle, was…
Great job, communication, and efficiency - thanks so much!
Great job. Workers were friendly, efficient and knowledgeable. Thank you!
Was quoted 190.00. When they arrived they inspected the rooms and then tried to upgrade the cleaning by adding a specific spot removal, deeper carpet cleaning etc which would have increased my price to $390. Not wanting to increase the price I ended getting the basic carpet cleaning which didn’t look any different…
Stephane and Zerorez were exactly what I needed. Stephane examined the condition of my carpet and demonstrated Zerorez’s services. My carpet looks new. Although I paid more than I expected, it was worth it!
What happened to the $129. price? I paid a lot more than what was advertised.
The Zerorez Technician was very thorough. He did a fabulous job cleaning our carpet. See you again in 6 months! 😊
Very quick yet good and thorough cleaning of our carpets and tiles today. Very pleased with the technician.
Emerson was excellent - personable, professional, and patient! Our carpets and area rugs are beautiful! Thank you!
Fantastic job! Super polite and friendly. I’ve had foster dogs, old dogs, rescue dogs… they all seem to want to baptize my carpet, multiple times. 😩 Zerorez got ALL of the stains out of my ivory colored carpet in three bedrooms and a treasured wool area rug, and left everything looking fresh and new and smelling…
When disaster struck on Christmas Eve, Mike and the Zerorez team came to my rescue! They were here within 30 minutes. The carpet has never looked better. I am so thankful.
Technician was on time and explained the whole process. Carpets turned out better than expected
Trey did an amazing job! Our carpet is old and had pet stains, Trey got rid of them! Another technician came to help and they cleaned super fast. I tried another company in the past but I’ll definitely keep Zerorez as the one for carpet cleaning. Super recommend it.
Ben came and cleaned the carpet and did I quick, and it looks better than it did when moved in. Definitely recommend Zerorez for your cleaning needs they are reliable, fast, and have great customer service. - Demarcus at Camille Farms
Benjamin arrived promptly, did an excellent job, and was very kind.
Polite. On time. Quick. Good job. All you can ask for.
Trey with ZeroRez just finished up my job. Trey was amazing! He did a very thorough job, was very courteous and professional and took the time to explain the process. I will definitely be using Trey with ZeroRez in the future!
Doggy had diarrhea and Stephen got all the spots out.Also did my ceramic tile and he got the grouting looking fabulous
Raul did a wonderful job! He called me before heading over for the scheduled appointments. He knocked out stains I didnt think would come out. It smells so fresh and clean too!
Our technician was awesome! Extremely knowledgeable and took his time to explain the process. I had our carpets cleaned about a year ago by another company, and this was a night and day difference! The photo is a high traffic area that had lots of dirt stains but looks good as new now! I will definitely be using Zerorez again in the future.
Excellent Will use again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |
