How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for general carpet cleaning
Clear ✕All 1,722 Google reviews tagged “General carpet cleaning” · showing 20
Another season and another cleaning. Thank you, ZEROREZ. We love when you arrive because our carpet and furniture always looks and smells wonderful. Courteous service - couldn’t ask for better. Thank you!
The gentleman was prompt and very professional He did an excellent job. I was very pleased. Glad ya'll were able to squeeze me in on a short notice.
Emerson was timely and professional. He did a great job cleaning my carpet and I am very satisfied with his work.
As always, great customer service, thorough explanation of treatments and quick! I use them annually and recommend it for feels of a brand new house.
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
Carpet in three rooms and two walk-in closets cleaned today. Great experience. Technician explained process and various options and demonstrated cleaning in small section of a room before proceeding.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
experienced, efficient, friendly Technician. Good experience.
What a great experience with Zerorez and Colby, who performed our cleaning! From proactive communication to EXCELLENT service by Colby during our cleaning, the attention to detail and tailoring the cleaning to our specific needs on the fly was truly appreciated. Zerorez was recommended to me and I recommend it to you!
These guys are fantastic! I highly recommend. They are professional, thorough, and FAST!! He was done in an hour, and my carpets look brand new! I will 100% be booking them again. big thanks.
They did an amazing job in 4 of our offices
We had our carpets cleaned by Zerorez this week. They look and feel great! Raul was extremely professional and courteous and communicated what he was doing. They were easy to schedule and showed up on time. We look forward to doing business with them in the future.
Our service tech was on time, very informative, and did a great job! This is probably the fifth time in a row that I've used this company. That speaks volumes coming from me. I'm very particular. Great group of guys that came and worked today. Fast, efficient, and kept me in the loop.
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
Great service. The carpet looks great and the technician was quick and easy to work with.
Efficient and great value
Great service - Raul was awesome and did a fantastic job in an impressive amount of time! Littttttle pricey depending on the services you get but I think that goes for any professional carpet cleaning business honestly. Regardless I am satisfied and would definitely use again in the future!
They got up spots I don’t think would come out! Very happy.
Our technician Colby was professional and did a very thorough job. The process was easy to schedule and get a cost online and no hidden surprises. Thank you, Colby!
So so pleased!!!!!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |
