How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for general carpet cleaning
Clear ✕All 1,722 Google reviews tagged “General carpet cleaning” · showing 480
Another season and another cleaning. Thank you, ZEROREZ. We love when you arrive because our carpet and furniture always looks and smells wonderful. Courteous service - couldn’t ask for better. Thank you!
The gentleman was prompt and very professional He did an excellent job. I was very pleased. Glad ya'll were able to squeeze me in on a short notice.
Emerson was timely and professional. He did a great job cleaning my carpet and I am very satisfied with his work.
As always, great customer service, thorough explanation of treatments and quick! I use them annually and recommend it for feels of a brand new house.
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
Carpet in three rooms and two walk-in closets cleaned today. Great experience. Technician explained process and various options and demonstrated cleaning in small section of a room before proceeding.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
experienced, efficient, friendly Technician. Good experience.
What a great experience with Zerorez and Colby, who performed our cleaning! From proactive communication to EXCELLENT service by Colby during our cleaning, the attention to detail and tailoring the cleaning to our specific needs on the fly was truly appreciated. Zerorez was recommended to me and I recommend it to you!
These guys are fantastic! I highly recommend. They are professional, thorough, and FAST!! He was done in an hour, and my carpets look brand new! I will 100% be booking them again. big thanks.
They did an amazing job in 4 of our offices
We had our carpets cleaned by Zerorez this week. They look and feel great! Raul was extremely professional and courteous and communicated what he was doing. They were easy to schedule and showed up on time. We look forward to doing business with them in the future.
Our service tech was on time, very informative, and did a great job! This is probably the fifth time in a row that I've used this company. That speaks volumes coming from me. I'm very particular. Great group of guys that came and worked today. Fast, efficient, and kept me in the loop.
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
Great service. The carpet looks great and the technician was quick and easy to work with.
Efficient and great value
Great service - Raul was awesome and did a fantastic job in an impressive amount of time! Littttttle pricey depending on the services you get but I think that goes for any professional carpet cleaning business honestly. Regardless I am satisfied and would definitely use again in the future!
They got up spots I don’t think would come out! Very happy.
Our technician Colby was professional and did a very thorough job. The process was easy to schedule and get a cost online and no hidden surprises. Thank you, Colby!
So so pleased!!!!!!!
Zerorez did a great job! I'm so glad I decided to go with them for our carpet cleaning. The technician, Trey, was on time, friendly, respectful and quick. I'll definitely be calling them again next time we need a cleaning.
Gerardo did a very good job cleaning our carpet and tile. Our tile now looks brand new and the carpet is clean and soft. I will use them again and highly recommend.
Incredible service with attention to detail! The professional staff brings a high value to customer service!
I had my carpet and air ducts cleaned same day. First time customer and liked each of the technicians thoroughness, however, my walls took a beating from their hoses and carpet dry time took longer than expected.
Bo did a good job. Thanks
Great work by Antonio. Got the stains out and left our carpet almost like new.
Zerorez had availability on the Saturday of the same week I contacted to schedule which was great for our schedule. Our technician, Emerson, was prompt, professional, and friendly. He called ahead of time to let us know his estimated arrival time. He made recommendations based on condition of our carpets. Service…
This was the first time that I used Zerorez and I am super satisfied with the service that I received. They are quick and efficient and my carpets have never been cleaner.
Showed up on time and did a great job. We very nice as well.
The representative who cleaned the carpet was on time. He gave us understanding on the process and was very knowledgeable about the dirt and stains we had on our carpet. He advised us on what he believed would be the outcome of the cleaning. The cleaning was beyond our expectations.
Trey was prompt, super friendly, and wanted to make sure I was satisfied completely! I would definitely call Zerorez again.
Colby did a great job cleaning our pet-stained carpets. He was on time and explained things before he got started. Easy transaction, satisfied customer.
The technicians, Mike and Steve, knew what they were doing and were great to work with! Things are much cleaner now!!
My carpets and mattresses look absolutely amazing! My carpet expert was very kind and very knowledgeable. Definitely will be using them again in the near future.
Zerorez cleaned our office yesterday and got the work done in a short time and did a terrific job! We're very pleased with their service.
Benjamin did an excellent job cleaning the office carpet at my house. He cleaned the dog poop stains and disinfected and got rid of the odor. He also cleaned the recliner. He was very friendly and efficient.
The agent Tre was very professional. He took the time to.explain what he was doing and also demonstrated before proceeding. Very satisfied with the end result. This is the second time using this service but it will not be the last.
The guys were wonderful. Quick and thorough. Carpets look great for the holidays!
Wow! Super fast and my carpet looks so clean at a very fair price! Saved me the hassle of doing it myself even with two different carpet steam cleaners I own, including THAT green one, lol. Beau did a great job!! Will definitely use again, and I plan on using grout refinishing and upholstery cleaning services next!…
I recently had my carpets cleaned by Zerorez, and my service provider, Josh, did an excellent job. Although he arrived behind schedule due to being overbooked, he more than made up for it with the quality of his work. He was courteous, professional, and very thorough — while still moving efficiently and getting…
Always professional. Always a job well done.
Benjamin was very pleasant and professional, an excellent technician. Excellent service and cleaning. Very pleased!
Trey is a true professional. He did an amazing job and has an eye for detail. Highly recommended. The carpets and tile look great!
Excellent job, carpet looks new. Very friendly staff.
We just had our carpets and area rugs cleaned by Reg with ZeroRez carpet cleaning. Reg did an excellent job. He was quick and efficient as well as super friendly. Thank you Reg for such a good job. My house smells so clean!
Zerorez did a fantastic job cleaning the nasty carpets that were in the house we just rented. Worth every penny!
Nate and his partner are so fast and nice!
We use Zerorez twice a year and it has extended our carpets life. Beau was here today - extremely nice, professional and speedy. The cost is very reasonable. I highly recommend Zerorez and their amazing technicians.
Zerorez is the best carpet cleaning company I’ve ever used. They always do an excellent job, on their couches too.
2 stains on my almost white carpet magically vanished Fresh fragrance when completed
Only choose Zerorez for my area rugs and carpet cleaning. They are convenient, transparent, respectful and thorough. The drying time is minimal (compared to other company's) which is great for busy families.
Kyle was friendly and super professional. Told us about what to expect and said at the conclusion of his work that if we need anything else cleaned don’t hesitate to call!
Very professional company very professional employees very professional job I strongly suggest them to clean all your carpets throughout your house or office
Loyal customer. Product and service is great!
Colby was courteous and professional! He did a great job on our carpets. There is no lingering odor and he was able to remove all stains except for some stubborn pet stains. He did manage to lighten the stains so they're not as noticeable. It's old carpet so I'm not surprised he couldn't get them completely out. I…
Have used ZeroRez multiple times and always such a great experience.
Five stars for Zerorez and the excellent technician. He cleaned my entire house, carpet and tile, and performed an excellent, five-star job! The house is now completely clean, with respect to the carpet and tile. He also gave great advice, in recommending a carpet and tile cleaning, every two years. The only problem…
Another stellar job by Stephen. We appreciate the ZeroRez membership! Exceptional service and care - every time!
Josh was very courteous and professional and a model example of excellent customer service. He did an OUTSTANDING job on our carpets and kitchen tile floor. He took his time to do the job right and didn’t cut any corners, unlike some rush jobs by well known competitors. Our floors were very clean, and we are VERY…
Just completed my third service and 2nd type of service with Zerorez and they will remain our go to vendor for carpet cleaning and duct cleaning. The before and after photos were great!
Kyle is amazing. He got my stains out. He is friendly and professional. Great job, Kyle!
Excellent service, everything was cleaned and look great in a timely manner. Will definitely use again.
On time, and professional. Tile and carpet looks so much better now. Great job, excellent work!
Very pleased with the entire process - scheduling, the notification of arrival, the service and explanation of what they were doing/ had done. No one *wants* to have to get their carpets cleaned, but Zerorez makes it much easier!
They arrived on time and were quick to start. The difference in the carpet is remarkable. We have two dogs so high traffic areas were dirty. The end result was well worth the cost. I do plan to use them again and will recommend to friends and family.
Quick, thorough very professional. Steven was polite and knowledgeable.
Arrived on time, carpet cleaning job was done quickly. The technician was very courteous and also did a fantastic job especially on some old carpet stains that had been there a long time. Thank you for your attention to detail and great service!
10/10 would recommend. Quick and easy scheduling and the technician, Donald, was professional and friendly. He was knowledgeable and answered my questions about the service, and did an excellently thorough job. Carpets look great, thanks!
Zeroes came out this morning and cleaned 3 of our rooms. We keep a clean house but they add the icing on the cake. Our carpets look new. Great job
Great service, Elias was great! Our old carpets look nearly brand new.
This is the best service I have ever used! I use the service regularly. Technicians always do an excellent job. Whenever my dog messes up the carpet, I call Zerorez. They have the best deep cleaning technology. I would highly recommend the service! Kyle is the one I always prefer because he cleans the best.
Did a great job, very friendly and professional. Carpet looks and smells very clean!
Cannot speak highly enough of the work Josh did! I was amazed at how well the carpets came up and you’d never know two Bernese Mountain dogs had been living there!! Very interesting to hear about them using their own special water so less chemicals are required as well! I would certainly recommend zerorez to all of my friends and family!
Consistently good service. The technicians have been very friendly and efficient. Booking an appointment online is very easy and the pricing is fair.
Long time customer have used for several years. Jose was professional and thorough great representative for the company
I am not satisfied with the outcome of the service I received. My tile floors, turned out dull after being what appears to be stripped their shiny protective coating. I have flakes of some type of material from the cleaning on the floor and clumps. Looks like white fish scales on the floor. The carpet still…
Josh did an amazing job! He took his time and was very thorough. We’ll definitely request him again!
Per usual….wonderful job. Easy scheduling, friendly reminders, showed up in the appointment window, and very efficient. Carpet looks great.
Best customer service and honest about the appointment!
Been using Zerores for years -- Stefan is the absolute best, goes above and beyond every time. Not sure if Jose R. still works there but he was also awesome the two times.
They do a great job with the carpets every time. My couches look like new.
John was so polite and did a great job with my couch and rugs!
I had a great experience with Donald as my service technician on 6/23/2025. Donald was on time; he was friendly and very courteous. Donald did a superb job on our three rooms and closet area. I could tell Donald enjoyed working for Zerorez because of the way he handled our cleaning job. Donald didn't rush…
I'm a repeat customer and this last experience was great! We got a puppy and needless to say we needed help. You can’t even tell we have one now! Tech was super nice and friendly! The carpets look great! I wish I could give more than 5 stars. Ask for Stephen. He does impeccable work!
Donald was very professional and did an awesome job. Carpet looks very clean and tile looks shiny.
Your guys did a fantastic job cleaning our carpets !! Very professional, polite and so nice explaining what we needed and what he would be doing in each room, and they explained a couple of options to help with maintaining optimal performance of our carpets between cleanings. Very helpful. I highly recommend!! We…
Everything was explained prior to their visit. Technician arrived on time and was professional during his time in my home. Carpets look great, and I’m pleased with the result. Would recommend!
Very courteous employee. No pushy sales pitch. Jeremy just told me what was available and left the decision up to me. I would recommend this company especially if all the employees are like Jeremy.
We recently had Zerorez come out to clean our carpets after our dog had an accident upstairs. Unfortunately, we didn’t catch it right away, so by the time we found the spot, it had already dried and sunk deep into the carpet. I was so worried we’d have to replace the entire area especially after already treating the…
Kyle is the best. He is so thorough and does an excellent job cleaning out carpets
My favorite thing about Zerorez is the way the carpet feels after cleaning. I love not feeling any residue. Thanks for prompt and professional service!
I have been using them for years. The staff is always friendly & professional. My carpets look new every time! Thank you again!
Emerson was so sweet!! He did an amazing job. Also gave me a quote for my tile. Highly recommend!!
I’ve used Zerorez several times. Nice people and fair price. Service is always a A+!
The carpet looked terrible and now it looks brand new! I love everything about Zerorez and will definitely use them again.
I am so glad I called. They were so great with our upstairs carpet. You can't beat their prices. We will be using them again! And we just had our entire sofa and chaise cleaned. Amazing results.
I wanted to leave a review for both visits I had. The first was with Mike for the dryer vent cleaning. He and the other gentleman were very polite and did a good job. Quick and efficient! The second job I had done was carpet cleaning (3 rooms, stairs and hall). John was awesome and so sweet! I appreciated his…
5th visit update 2/03\2025 Bradley did a great job with carpets and tile. Thx again. Dory. My own home is clean and fresh again. Thank you Erin great service. Floors look amazing.11/20/21 My carpets are clean again at our rental unit. I always use Zerorez for all my carpet needs at my home and my rental homes.…
Jeremy was very professional, cheerful and a pleasure to deal with! He was very efficient and thorough and the carpets and tile look first rate, like brand new!
Our technician is always wonderful. Goes above and beyond to make sure everything is spotless.!
John was great! He was able to come early which was great. He did an excellent job cleaning and treating our carpets for stains and pet odor. Our tile looks great and the grout looks so clean!
Zerorez, did an amazing job. My carpet looks so fluffy, smells clean, and tech was so professional at everything he did. I will continue to use Zerorez.
Love this company. Having dogs in the house makes it extra challenging to keep clean but the two rooms w carpet are looking a smelling great now. So affordable I can have this done every couple of months. Thanks for your excellent service.
Benjamin Bravo and Steve were phenomenal, efficient and totally knowledgeable about the business and the process of Zerorez and how the cleaning process works. Benjamin informed me about the membership and all of the details concerning the membership application. Benjamin also instructed me on the cleaning process…
Was very good and smells wonderful. I would highly recommend. Thank you 😊
Very professional. Recommended Great job. Quickly done. Awesome results. Thank you.
Steven and Ben were friendly and did a very nice job on my carpet!! I have used this company before and will use them again ! Nice work! Thank you!
Zerorez does such an amazing job. Donald is fabulous. Very patient and efficient with a great eye for details. Knowledgable in his recommendations to improve the life of the carpet.
Great professional service. The job that Zerorez did made my carpet look clean and revived.
Kyle was AWESOME! Very knowledgeable, offered different options based on our cleaning needs with a puppy, and even our little puppy liked his work! This is my 3r d time using Zerorez services and they always do n AMAZING job for our family. You're in good hands with Zerorez!
The technician from Zerorez was professional in his approach and he performed the service very efficiently! Our tile floors look like new! We now use Zerorez every year!
Donald and Joe were kind, professional, and did a great job. Great customer service to ensure I was completely satisfied
Great job Elias
Good service, on time, with friendly and professional attitudes.
I love doing business with you all please keep up the good work.
Zerorez has been my carpet cleaning company for several years. No one else can get puppy stains and that "dog" smell out like they can! I'll use Zerorez every time I need a quality job done!!
My carpet looked great. They did a fantastic job. A great job.
We had a super nice guy from Zerorez come out to clean our carpets today. He did an amazing job. I have been very pleased with their work since starting with them. It’s not the cheapest carpet cleaning company but well worth it for what they can do and how well their extras work on dog accidents. I am so pleased and will call them again next time.
Great job! Also cleaned tiles and grout. All looks great! Grout cleaning was very expensive
I have used ZeroRez for my real estate clients for years. They have been able to consistently get carpets cleaner and looking newer than any other carpet cleaning company. Aaron the technician came out and was as pleasant and as mannered as one could be. He had very good communication skills in advising me about how…
This is our our time using Zerorez. And all. Theee times our technician was Stephan. He is polite and professional and the main reason we returned to zerorez a second time.
Stephen called me a lot earlier than my appointment and asked if I was interested in him coming by early. I was extremely pleased and was more than happy to get the work done. He was very friendly, informative, and wasted no time getting to work. The results were incredible and I wouldn’t hesitate in using them again.
On time and very knowledgeable about the products and carpets.
My parents carpet was in major need of a cleaning Kaylen Bright came in a looked and talked to me on what he thought he could do as far as cleaning the carpet. He started and by the time he finished it was like night and day. There were a few stains that were really bad and he managed to clean them to the…
Excellent job as always! My carpet looks brand new.😍
Excellent service, good communication. They showed up early.
Absolutely perfect from first contact to finish. Colby was professional, so knowledgeable, suggested problem solving, gave me the best deal, quick, efficient and so clean!! I only use Zerorez!
Great job! Carpet is totally clean and the house smells great! Outstanding!
Excellent service. Appreciated Beau, our technician, as prompt and professional. Highly recommend!
Beau was excellent. Very professional and showed us about the Microseal which we added. We use Zero Res about 2-3x a year. Four kids and a dog demand our furniture and carpets/rugs be cleaned that often. We’ve stuck with your business for years and have liked the people who’ve been sent before. However, we will ask…
The best carpet cleaner ever! We had pretty much our whole house done. Beautiful job! And was quick!
Mike and Surge did a wonderful job! Thanks guys. They were kind and knowledgeable. True professionals and super customer service.
Today's cleaning makes 3 appt's with Zerorez. I requested a Tech, Who wouldn't mind wearing shoe-coverings, prior to entering...Emerson was more than accommodating. Thank you. I only use Zerorez. 🇺🇸🇬🇧👍
I'm blown away did a stellar job and explained future things to help. John was 1st rate.
Easy team to setup services with and John the agent who performed the services was SUPERB. I was beyond impressed and will definitely recommend and be a returning customer. 5 stars!!
I have a five-year-old and a dog that just about ruined our carpets. Stains everywhere from the dog, and spilling of drinks, juice, even wine. Zerorez came out a few days after I called them and cleaned three rooms.at a very reasonable price. Ken did an excellent job cleaning the carpets, explained the entire…
Friendly, professional, and fast service! I've used them numerous and they don't disappoint.
Once again, very satisfied with Zero Rez. Steven cleaned out carpets, tile and a chair. All looks great! This time Oscar and Erika came out and they were great as well! Bo came out today and once again, an excellent job!!! We love zerorez!
Very knowledgeable and courteous. Was able to show me the extent of pet stains with black light (dang dog!!). Would def recommend and will be calling them again.
Polite and professional.
Bo did a great job! Please put me down for next year.
I use zero rez again and again. They are consistently kind, on time, great price for the amount of work they did. Great job, thanks so much!
Work was very good this time by Serge. I will definitely use their services again.
John did an excellent job. Thanks
I use Zerorez for my carpet cleaning. They are always on time and the people are professionals. I highly recommend them. Great service.
Third time yo use and great results again on my 20+ year, very dirty, light color carpet. Made suggestion on additional treatment but no pressure to buy.
Steven was excellent! Great job with lots of care.
This is the third time we have used zerorez and love everything about their service, professionalism and communication through the whole process.
Quick and carpet looks good. All visible stains are gone! He explained and showed me the levels of stain that came out of the carpet. Very professional!
I’ve used Zeroex a few times and always have great service.
Fantastic service. Super professional. We are 100% satisfied with ZeroRes and great team.
This company has given life to our office carpet for years. This proves does not make it sticky. Every technician has been polite, even being an after hours client.
I called in to schedule the service on a Monday. They were able to put us on the schedule for that Friday. Technician Sal came out performed the service he and his counterpart were very helpful, very patient, and did an extremely good job on the surface that hadn’t been cleaned in two years.
I have used them more than once on multiple properties and am always impressed with the quality of work, the timeliness and the friendliness of the team at my property. I specifically had Ben today and he was fantastic. Would highly recommend
I was very pleased with the job! He was very thorough!
The customer service was excellent with an explanation of the process as well as them getting out some stubborn spots ( carpet isn’t dry yet but they appear to be gone). I highly recommend and may use them again.
The gentleman arrived right on time. He was professional and the carpets look great!
Simply AWESOME!!!!!
Awesome service!!! Salvador was very professional and did an outstanding job. I recommend them hands down, and will use them again the future.
Technician was efficient, friendly and on time.
Zerorez came again and Beau did a fantastic job getting my floors is beautiful shape for the holiday!
They done such a good job my carpet is 16 years old an time to replace but because he did such a good job im holding off another year. lol
Sal was very professional and friendly. Did a great job and worked efficiently. This is our third time using ZeroRez and happy to recommend to others.
I had a great first experience with Zerorez. Stephan was my technician and he is a friendly professional. He educated me on what he was using and why he was doing it. He took his time and made sure the service he provided was exceptional. I have had another carpet cleaning company service my home and Zerorez &…
EXCELLENT CUSTOMER SERVICE and best of all legit cleaning of area rugs, carpet, tile floor, and shower! No residue behind to attract dirt or to come up from the base. Tech Ben took care of our floor and shower cleaning needs! Love Zerorez!!!
Great value! I took advantage of the three room carpet special with a 100ft of tile for $150. Kyle came on time, was professional and did a great job on my carpet and tile. I am very satisfied with this service.
I had my carpets and tile cleaned and the technician did an excellent job. He explained the process of the work and the cost breakdown to me in detail. He was both friendly and professional.
Very friendly yet professional staff! Arrived as they said they would and were very thorough in cleaning the carpet throughout the Church. They were able to get some very large coffee stains out of the carpet! It drys very quickly and there’s no odor from the carpet cleaning. We will use them every time we need our…
Stephan was so informative and professional. My carpets look like new and trust me they were very dirty and worn. We will be using this company in the future for grout and tile cleaning. Highly recommend
We feel like we have a new living room!
This is the second time we've had ZeroRez out to do our tile floors and carpets. Great value for the money. Always courteous and professional. They do a terrific job. What more could you ask? We love them.
Kyle (technician) came in and asked me about the areas to be cleaned. Took time to consider what I said and then came up with the best plan to clean and protect the areas from further damage. He went above and beyond in getting my home thoroughly cleaned. Very respectful and kind as well! As far as the cleaning…
Beau was AWESOME! Very friendly, professional, did great work, and was awesome with my dogs! He was also able to give me a quote for my area rug on the spot, and now I'm excited to get it cleaned!
Beau was very personable and thorough. My carpets look great!! There is no chemical residue or smell.
Great job! Very efficient and professional. Ben did a great job on stain areas.
Kyle was so great. The process was amazing. Our carpets look great and he took care with our home getting it nice and clean. Thanks!
Once again a year later Zerorez did astonishing results. I will never use anyone else. Have them demonstrate what the 50 pound brush gets out of your carpet Absolutely amazing results! Thank you Jordan and Zerorez for not only quality work but genuine kindness and service!
My technicians were polite, knowledgeable, and professional- they worked expediently and the results were great!
Have been using Zerorez more than five years, usually twice a year. Always professional, friendly and they do a great job. They answer my questions on how to treat problem areas, suggest options and they work super hard! Floors always look great after they clean. Highly recommend Zerorez.
amazing results.
Jose was amazing. He was on time, efficient and did a thorough job of cleaning 5 rooms. Great work! 9/22/2033 Beau did an excellent job of cleaning 4 bedrooms and closets. Professional, great communications, good value! Keep up the good work@
Seriously the best! Freaking miracle workers!! They got out spots I thought would never come out!!! And sealing the rugs?! Amazing 🤩
The rep that cleaned our carpets was Excellent. He needs the best rating! Zerorez is very lucky to have someone that has a great work ethic! I admire this quality! 9/21/2023
2023 Update: Fourth time customer. Mike did an outstanding job - he made 5 huge dog vomit stains disappear before my eyes. As usual, excellent customer service, on time arrival, carpets look great. Zerorez rocks! 2021 Update: Third time customer. Cam and Sam did a fantastic job. Could not be more pleased. Excellent…
Kyle did a fantastic job cleaning the carpet and tile. Very professional and pleasant to talk with. Worked on giving me a good deal on the cleaning. Provided tips on
Great service! Showed up on time, very efficient, carpet looks fantastic. I plan on having them back on regular basis to keep carpet clean.
Have dogs? Old dogs? Puppies? You need Zerorez in you life!!!! We have these guys out quarterly. They are always punctual, polite, informative and efficient.
We have used Zerorez twice and both times they did not disappoint! Professional and courteous. Today Serge showed up in a timely fashion, completed the job quickly, and did an excellent job. Highly recommend!
Best carpet cleaning we've had. I have used them multpile times over the years. They are always very thorough and do a great job. I will use them again and I highly recommend.
Stephane did a fantastic job cleaning 4 of our rooms. He was very thorough with explaining the entire cleaning process, price, and even demoed their upholstery cleaning service for free. I have two small dogs that occasionally like to “mark their territory” on our carpets. Stephane was able to get them all out and…
This place was awesome and their staff is very friendly and respectful!!
Great service & very friendly!
Jose R was a very professional service technician. Very professional. Our carpets and stairs look great. Outstanding!
The service was such a good experience with carpet cleaning and rug cleaning. Sal was so congenial , friendly, and mostly did such a wonderful job. Thank you so much and the carpet and rugs look new again!
Fantastic job!! Sal the technician was professional, friendly, and honest. Will definitely use again in the future.
Professional, quality work.
My recliners look like new again.
On time and cleaning was excellent considering the old carpet after everything done it looked amazing
Super friendly all around and super respectful. Did a great job cleaning the carpet—feels new!
Steve was very knowledgeable and courteous. The Zerorez cleaning methods worked great and dried quickly.
Jose was fast, efficient and very professional! We would book with him again in a heart beat!! Thank you!
Stephen was very knowledgeable and offered some good tips about removing future carpet stains. He did a great job.
Great service and thanks
John was excellent!! Very professional!
Ben and Willie did a great job! Their customer service was great and answered all of our questions!
Beau rocked it! Great service great results.
Sal and Marlo were very professional and explained thoroughly what they would be doing. They offered additional services for the future also. We were very pleased with the results. Would definitely use them again.
Kyle was prompt, courteous and knowledgeable. It was great that he could look up the history of service at my home on his app and had the costs easy to reference as well. He performed his work diligently and offered me additional services that I will consider in the future. Overall a great experience! I will…
Love my clean carpet! Stephen was great! He was timely, professional and did a thorough job. I like how he asked me if I wanted to see the process. I will be recommending Zerorez to family and friends!
The technician was very professional and knowledgeable on carpet cleaning and very thorough in his explanation of the work.
Kyle did an amazing job and was very professional and knowledgeable.
Lived life in our home for 10 years. We are in the process of moving. They made it look brand new again
We had an older double-sided mattress that needed spot treatment, overall cleaning and freshening on both sides. Ben did an amazing job. He arrived at the time agreed to, he was very professional, explained exactly what he was going to do and went after it. I am so happy we had this done! If you've had your…
The technician saved this being a lower review. My complaint is with management. I scheduled a floor cleaning and got a call asking me to move up my time. I said that was fine. Then I got a message that someone would be in 30 minutes and they never showed up. I finally called about two hours later (during my…
Showed up on time and did a great job!
He did a great job we ain't got no complaints or refer him to or family members
Sal was very professional. He explained the process, billing, and made sure I was pleased with the cleaning. I would highly recommend him and zerorenze.
10/10 recommendation! Kyle provided a fantastic consultation. I appreciate the eco + pet friendly approach. My carpet, mattress + bed frame, area rug, and couch look brand new!!!!
I absolutely love Zerorez! The carpet looks brand new and their technician, Beau was very knowledgeable and personable!
John was the best! He did a fantastic job on my carpets. Dog smell gone!! The entire job he was very professional , courteous and paid attention to the details!! We will use them next time!! - MARCH 4th We had the carpets cleaned again this quarter … we like to keep the pet smell away!! Jose did a nice job and was…
Willie was professional and provided excellent quality. Thank you Zero Rez!
I had Stephen clean my white rug, he was so friendly, he explained to me what the process of the cleaning was like and was very thorough when evaluating my carpet. I will definitely be coming back later for their service! Stephen you rock!
Cody was very thorough and knowledgeable, good with clients.
Both employees were very professional and quick on the job
Could not have had a better experience! The technician was very professional and courteous. He showed up early and went above and beyond our service request. The carpet and floors were amazing after he was done. The pet treatment was amazing and our old place smelled great afterwards. I would highly, highly…
Kyle was extremely knowledgeable and cared about my house. He did an amazing job cleaning the carpets very well. I'd definitely recommend (Kyle) in anyone's home to do the right job.
Excellent service and quality of work.
Went with Zerorez and Jose did a very good job, also cleaned my grout!!
I appreciated the ease of scheduling. The technician was here on time, he was professional and did a great job. Our carpet looks great!
This was by far my best experience with having my carpet cleaned. You have a customer for life.
Ben was very personable and helpful. Excellent job on my floors. We want him for anything we need done in the future, nice man great personality thanks Ben.
On time, professional, great job!
Competitive rates, no hidden costs , on time and professional!
Great job. Older carpet looks so much better. John was prompt, polite and knowledgeable.
We had Kyle come out to clean our living rug and couch. As soon as he walked in, I knew we had made the right decision. He was very thorough and explained their cleaning process. He even asked if I wanted to watch him do the first cushion to see the process and before and after. You could tell he cared about the job…
Great customer service from Cody. The carpets look great.
With 3 little boys, our carpets were looking pretty rough! The technician was very courteous, arrived in the time window, and did a fantastic job on the stains and spots. Would definitely use again!
Kyle was very efficient, pleasant and did a fantastic job! Highly recommend!
I like this company because their products leave my home smelling clean and the carpet feels nice. Other companies products makes my carpet feel hard
They showed up on time and my carpet looks better than it has in many years. I was very impressed with Kyle and the pride he took in the service he provided.
Very reliable and carpet is cleaner than any other company we have used. Dry within 3 hours!
Making the appointment and setting everything up was so easy. There was no back and forth communication. On the day of the gentleman arrived on time and was very efficient. The carpets look great and it was done in no time. I was especially appreciative of him cleaning up before he left!
Great experience. On time, courteous and on time technician!
Cleaned my carpet where I thought it could not be cleaned. Excellent and efficient job.
Wow they always make our carpet looks so great, the pricing is so reasonable for the great work you get will always recommend we been using them for 3 yrs now
Will was on-time and incredibly professional! He was thorough but also quick. So happy to have my carpets and sectional back to looking new!
John did an amazing job bringing our old carpets & stairs & grout back to life! He was very thorough & I felt like he was cleaning like it was his home he was taking care of. I thought our flooring was a waste to even try - and was wrong! The carpets look & smell new! The grout looks great too. Will definitely use…
My carpets hadn’t been cleaned since we had it installed several years ago. It took him only half an hour to do all spaces I asked for and all spots and stains are totally gone! I am amazed and would definitely recommend this company!!
They always do such an amazing job and their team is so professional!
Carpet looks great!
Very efficient.
The online booking process was simple and pricing was clear, no surprises. Carlos called ahead of time when he was in route and arrived on time. He was very thorough with the cleaning and was very knowledgeable.
Awesome service! Quick but very thorough. Transparent pricing. Kyle was our technician and he answered all of my questions, was not in a hurry to just get the job done. So happy with the clean carpet and tile!! Before and after pictures included
Arrived on schedule and provided updates right up to arrival. Walked over the areas to be cleaned and showed me potential result from test area. Extremely pleased with service, will be using them again in future.
Beau did a great job. He was on time and was very professional. Did not leave a mess behind and showed me the before and after. I am a very happy customer. Kudos to Beau.
We loved our experience with ZeroRes. The consultation before they started educated me on what needed to be done. Our carpets look like new!
Steven did a great job !
The young man arrived on time and was very professional. He explained what he was going to do and what we needed to do once he finished. I am pleased with the results.
Jose is amazing, this is the second time we were able to have him clean our carpets and we are very pleased! 5 star X2!
Bradley was fantastic! Personable, professional, and punctual! I will use them every time! :)
Our tile, carpets, and furniture look amazing! And I’m thrilled they sealed our grout too! They will definitely be our go to company for floors!
It was our first time to use ZEROREZ. We were very impressed and satisfied with the outcome. Our carpets looks new again! 👏🏾👏🏾👏🏾
Our tech was si nice and did a great job. And the room smell so good
It was very easy to set up an appointment, they confirmed, and even showed up a few minutes early with my permission. They were friendly and professional. Worked quickly and left our carpet looking like new! They were more expensive than a company we had used in the past but better technology using less water. Our…
The service was awesome and the carpet looks wonderful. The gentleman was professional and experienced about the business.
Kyle was very professional and did an amazing job on my carpets, sofa, and a rug!!! Would definitely ask for Kyle K again!!
Second time I'm using Zerorez. Won't use anyone else. I have 10+ years old carpet and every time they clean my carpets... it's like I have brand new carpet in the bedrooms.
Very professional and courteous Did tile floors
Wow! Great job cleaning where my dogs made messes! Saved my carpets and got all the cat hair up as well. Thank you!
Everything went well and we would use your service again.
Zerores is quality effective company Which I will use agaiin.
We had a great experience and couldn't be more pleased with how quickly the work was done and our carpet looks great. Several of our neighbors have used Zerorez and they all highly recommended them.
Had an appointment with them for 3 weeks. Day of appointment they were a no show. Very disappointing customer service.
Mike and Willy were very professional, courteous and thorough. They did a great job!!
We had carpets cleaned and Jose was really nice and did a great job. Carpets looked great and also it sired within 4 to 5 hours. Highly recommend Zerorez
They did a great job answering all our questions
Very professional. But no military discount !!
My technician showed up on time and finished quickly! Carpets look great!
My tile grout looks amazing. I could not believe it could look new again.
I will definitely use Zerorez again. My carpet smells great. The service is very professional and they listened to my carpet cleaning needs. Definitely A+++service. Thank you! : )
Ben did a great job he’s very friendly, efficient and knowledgeable!
Kyle was great
Awesome cleaning job. I will use this company again.
New life for my old carpet....very pleased and Ben did a great job.
This was our first time using Zero Rez and we are extremely pleased with the results! Kyle was friendly and knowledgeable. Will definitely use again 🤗
Our experience with Zerorez and especially our technician, Kyle, far exceeded our expectations. A new rescue puppy had several accidents on our new carpet and other companies just masked the smell with chemicals. A day or two after they left, the odor returned. We would have been caught in an endless cycle, an…
The Serviceman Stephen was very professional and polite. I would recommend this company for all your cleaning needs.
Kyle was the technician who performed like a professional, the work he did for me was "outstanding" I will use zerorez again, and refer my friends ,clients, everyone!! Thank you Kyle!! Andee V.
It was a great first time experience. No complaints.
I am always extremely satisfied with ZeroRes. Love their professionalism and their expertise. It is hard to find a stain they can’t get out! Thanks for another excellent cleaning.
Rug and carpet look great!
Tge Zero Rez process is the best It doesn’t leave the carpet crunchy or attract more dirt. I invited Bradley back because he did such an excellent job the last time.
Brad and team were excellent! Provided excellent customer service and was so efficient! Will be calling back soon to schedule other appointments. Thanks!
John was very helpful, courteous and efficient.
2023 Update: on time, quick, professional, will continue to return to zero rez for our carpet cleaning needs. The quality of the cleaning is alway great. This was my first time getting an area rug cleaned… boy is it pricey compared to the carpet… $1/sq ft. Was almost the same price as 3 rooms of carpet…. While it…
Stephan was Fantastic!!! Came 30min before the scheduled time! That’s always a plus on my book. He was very polite, professional and knowledgeable! Will use this company again for sure.
Zerorez was very professional from appointment setup to the service provided. I would definitely recommend to anyone looking for service.
The staff were very nice. My only complaint is they forgot to clean my tile for free as promised. Capet looks pretty good!
The crew was prompt, kept us informed and on time! Will defuse them again!
Amazing
Jose did a fantastic job removing a few pet stains and left the carpets looking great!
Great customers service and very happy with the results. Thank you...
I previously wrote a review for Zerores that wasn't exactly complimentary. But, since then the manager Brad helped me by addressing every single one of my concerns!! I can now say I have experienced Zerores being a company that really cares and will go the extra mile to make things better if the experience is not…
Very friendly and professional. I was surprised at how affordable it was to get our entire upper level cleaned! And the service was very quick. They even took time to show us how much came up and ewwww, much needed. Huge thank you, Zerorez!
Stephen was so amazing! He walked me through each step! Yikes the carpet was filthy! As someone who avoids toxic chemicals, this is a great alternative! They use super hot water and also essential oils ( which I love) It’s an old carpet that looks revitalized! Thank you
Kyle was absolutely fabulous. He was very knowledgeable, friendly, and quick. Love this company.
Bradley called to let me know he was 10 minutes away and showed up on time. He did a great job of walking me through the process, shared something that may help with odors (which did) and got to work! He was professional and quick and my carpets look brand new. I'll use Zerorez again!
Very thorough, respectful of my home, wore shoe covers and did an excellent job. I’m very happy with the cleaning and highly recommended your company. Thank you
Super nice professional (John). Everything looks fantastic and smells clean not chemical.
It was easy to schedule online, Ben was on time and completed the task of the bedroom and closet rug cleaning quickly. Looks great
Excellent. Fast, efficient, professional and did an overall great job I am so happy! 👌
Friendly and prompt.
On time, kind and did an amazing job getting carpets clean. Thank You!
Great company, great communication and the tech Lance was excellent! Price was on point!
Had a great experience! My carpet looks great!
Would highly recommend. It didn't take long. He was on time and my floors look great. In the picture you can see the before and after. Such a huge difference.
They were professional and fast.
Super nice and professional! The tech was very knowledgeable and I will definitely be booking them again.
I like that thos company does not use heavy chemicals..... I have allergies and most if not all chemicals makes my eyes turn red and my noise runs for a couple of days ... I always tell folks about them.... -Larry S.
John was great and very professional
Timely and quick service.
Will definitely use again! Was able to get us scheduled quickly and the technicians were super helpful and knowledgeable! All around a great experience and as mentioned, will definitely use them again, if not for carpet cleaning, but their other services as well.
Very professional
John did an excellent job taking care of our floors. I was impressed with how clean the carpets looked afterwards and with the fresh smell.
They did a really great job on the floors and also communicated really well before and during the visit!
Very professional and quick! Two things I love, definitely recommend!
Kyle was professional. Explained the process. Did a great job
Great experience. The tecnician was very thorough. Everything from the carpet and recliner to the tile floors looked great! Will definitely use this company again. Pricing was comparable or better than competitors.
I was well pleased with the spectacular work Oscar and Lance did on 3 of my rooms! I’ve done business with other local competitors and never received this type of service. The results were top notch! Oscar and Lance were so professional and thorough when explaining the process.I’m asking for these guys again!
Applied pet odor and stain treatment, but I’m not satisfied with the basic treatment. I suppose I needed more.
Good, quick carpet and tile cleaning with soap that doesn’t smell too much.
Very professional, I was able to schedule a block of time online, got confirmation and reminder emails, was called about 20-30 mins before appointment to let me know they were on the way. Came in and gave a reasonable estimate, helped move some items, started work and completed 5 rooms, an area rug, and hallway in…
This is the second time using this company. I requested Mike. He does an awesome job, very courteous, explains everything he’s doing and quick. Anytime I need my floors cleaned I call Mike.
Arrived promptly. Quickly serviced carpets. Was an all around good experience. Bradley was great.
Wonderful experience, easy booking, got out all our stains!
Bradley was on time, got busy right away, and did a good job.
Very good service....
Our cat developed diabetes and had a pee accident in one of our carpeted rooms. I called Zerorez because I did not want any sticky residue left behind and also I had seen their work before and was confident they could do a good job. The tech Bradley was very professional and thorough and we are pleased with the results so far.
This company came recommended by a few neighbors and they did not disappoint. Easy schedule, the team provided a 3 hr window to arrive but always came at the top of the time frame. Appreciate the pre call giving us 30-45 min before arrival. Our tech Bradley was very professional, courteous, and informative of the…
They did a great job and the scheduling was easy and super convenient.
Carpets look great and Ben was professional and fast. Thanks!
On time, friendly, great results and affordable!
Great results! On time. Very nice guy. Couldn’t be happier with the results!
Stephen was professional and very nice!
Sal C and Erica did a great job on my carpet and tile cleaning. They were efficient, explained everything and were very friendly. This is the second time I have used Zerorez and I will use them again.
Mike was very professional, on time and an excellent communicator! I’m out of town and he sent me pictures and a video of the cleaning! I’m pleased 😊
John was very professional and knowledgeable. He did an excellent job cleaning the sofa. It looks brand new again.
We installed new carpets in 2022 and then got a new puppy shortly after - we had a lot of pet stains that we couldn’t get out with a traditional steamer vacuum so we looked into Zeroz for professional cleaning. Ben did an awesome job getting those stains out in the entirety of our house in under an hour! Very…
Got our tile cleaned and it looks so amazing
Carpets look fantastic
Second time that I've used Zerorez with awesome results!
Cleaned carpets and grout in whole house. Really nice guys. Would definitely use again.
Kyle is a wonderful job. Capets looked great and very clean after treatment and cleaning.
Great customer service and seamless cleaning!
Technician was great awesome job always happy with the service from zerorez
Bradley was awesome! Informative, diligent, friendly. Carpet looks great!
Kyle did an amazing job! Highly professional and super friendly service. Carpet looks brand new.
Sal and Erica were amazing! This was my first time using Zerorez and I had such a great, great experience. Sal and Erica were so nice and friendly and even took the time to explain everything, offer suggestions. My carpets looks awesome and I can't thank Sal/Erica and Zerorez enough. I recommend Zerorez to anyone…
The technician was professional and thorough. Would use Zerorez again!
Completely satisfied with carpet and tile grout cleaning. Sal and Erica, we’re extremely professional.
Carpets look great. They were very professional.
Very professional. Prompt with texts to let me know they were on the way. Worked quickly but not hurriedly. Very satisfied with outcome of cleaning.
Stephan went above and beyond to give me an excellent quality job! He was very pleasant and very knowledgeable! I would highly recommend him and Zerorez!!
Kyle was friendly and knowledgeable. Very pleased with the service. Will definitely use them again and recommend to others.
John was prompt and respectful of our space and time. He’s extremely personable and tried his best. The carpet looks brand new. He also cleaned a small amount of tile so that I could see the quality of his tile work. I will certainly call soon and have the rest of the downstairs cleaned by him. Thank you so much.
ZEROREZ did AMAZING! They will now be my go to carpet and upholstery cleaner! Toxic free, no weird smells and they got a 6 year old stain out of my carpet that no other carpet cleaners could do! I did my research on best carpet cleaning companies and these guys are it!
John was actually early and called to verify if that was OK. He was attentive to what was being asked and thoroughly explained what he would be doing. Professional and courteous. Will be using Zero Rez again!
Friendly and helpful
great experience
Great outcome! Friendly, informative, & professional workers! Absolutely will schedule again!
Amazing job!
John did a fantastic job with professionalism. He suggested the pretreatment since we have an indoor dog and pleased that we did. Will definitely be using Zero Rez Austin again and hope John will be our service tech when we do.
Very professional and thorough. Floors look great. Cleaned the grout on the tile and terrazo.
Kyle was fantastic! He was on time, communicated what he was going to do and even showed me a few things about my carpet that I wasn’t aware of. His work was flawless and he did it all with a smile. We will definitely call again!
I was referred by a client to use this carpet cleaning company. Beau B. was very professional, knowledgeable, quick, and friendly. He cleaned 4 bedrooms, stairwell, and the hallway in under an hour. I love how this company doesn’t use any chemicals, as I have children and pets. There is no odor afterwards at all.…
Very friendly good customer service on time will use again!
Kyle K was very personable, answered all my questions and was very thorough and helpful. He arrived on time and took extra care to show me my carpets were not as bad as I thought. My house is amazingly clean and I'm happy with the value I received. I'm definitely going to spread the word and let everyone know to ask for Kyle K!!
Thank you for the great service and great job on our carpet today. "John" was a great example of good customer service. Stay safe and healthy Robert and Yolanda
He did a great job!
Excellent, 5 stars.
Excellent service and excellent value. Thank you!
I got my hardwoods deep cleaned along with my carpets and I couldn't be happier! The value was by far the best and the professionalism was way better than any others I had quoted. Plus the chem-free clean with kids is a huge plus! I will be using them again.
Very professional and on time! Very informative!!
Did a awesome job
I thought I was going to have to replace the carpet but they cleaned the carpet in 2 rooms and it looks like new. Saved me thousands of dollars.
We had a wonderful experience with Zerorez! Sal was friendly, punctual, informative, and professional. They did a great job getting out all stains, even old ones that we figured were beyond repair. Would recommend to anyone looking for a carpet cleaning!
The person who came was in time, very friendly, and did a great job.
The tech was courteous and he did a great job. We’ve used them before and we’ll use them again.
Great customer service and on-time! The technician took the time to explain everything. I didn’t feel like he was rushing through. The stains came out, and the carpets look brand new.
Super convenient to book online e. They showed up and cleaned carpets quick and it looks great and smells great!
Did a wonderful job.
Fantastic carpet cleaners! Showed up on time, showed me what they were doing at all times. Showed me what they were pulling out of the carpet - yuk. I will be scheduling these folks again when I need their amazing services.
Sal and his colleague was very professional. He explained everything in details and answered all our questions in a professional manner. I already recommended them to my friends and families!
The technician showed up on time. He was professional and was thorough and fast! Have used before and will use them again!
Kyle was great! He explained everything and performed a free tile cleaning in the primary. We were so impressed, we had him clean the tile in the shower. We will be calling again.
Employee was very fast and carpets appeared clean at first (they are only a year old)…but urine smell remained in one room from a puppy even though we paid extra for pet treatment. Accidents were only a week to two weeks old. One rug remained stained. I was told it was due to the age of the rug (it’s three…doesn’t…
The technician arrived on time. He was very nice, friendly and professional. He did an excellent job.
John was wonderful. He was very detailed in explaining process and was very knowledgeable. Would have him come again. We are buying a new house and he explained the carpet protection you use
The service man that came out to do my carpets and tile was very friendly And thorough. I would highly recommend this company they made my tile floors and carpet look brand new. His name is Kyle he is a super cool guy. I liked this company also because there was no hidden fees it was straightforward and what I had…
The employee was very nice and did a fantastic job on our carpets. We will definitely be using Zerorez again.
Great experience.
They always do an outstanding job.
John was very friendly and informative
Stephan was very prompt on his arrive time. He explained exactly what and why he was going to do what he did. He worked quickly and effieciently to complete the job. He did a great job. The rooms he cleaned look great.
The young man who came out to clean our carpet was very kind and professional
The carpet cleaner was very kind and professional. He went above and beyond moving extra pieces of furniture, cleaning extra rooms to my Ultimate satisfaction.
Fast and efficient! Bo did a great job, I feel like I have new carpet!
All over awesome job!
Efficient, nice, and good communication! Awesome job by Jonathan!
John did a wonderful job!
Bo was outstanding from the beginning to the end. He was courteous and very knowledgeable. I will definitely ask for him again.
Very friendly and they did a great job, my carpets look amazing!
Arrived timely, very professional, and provided great information/options.
Jonathan was GREAT! He was on time, knowledgable, and courteous. The only suggestion I have is maybe the techs should use shoe covers while in a customer's home. As we have wood floors, the bottom of his shoe print was left on the floor outside of each room he cleaned.
Easy to schedule, showed up on time, left home spotless. Will use again!
HIGHLY recommend using these guys for any carpet cleaning you need! Sal went above and beyond and I couldn’t be happier with how the carpet turned out. I also love when business can stick to their schedule and give you a courtesy call with an accurate eta. I will definitely only use this company moving forward for any future cleanings.
Friendly knowledgeable service person. My carpets look amazing!
Excellent job!
Zerorez was awesome! Did a great job on our carpets, and were in and out quickly. Great service, good prices, and will definitely recommend in the future!
Very prompt and professional. Results look great!
They were prompt, personable, and got right to business. Carpets cleaned and look good. They were in and out with in an hour. Great experience!
Zerorez was such a great experience! Extremely easy scheduling, quick to come out, and the quality was great. Beau, our technician was on time in the 2 hour window they gave for arrival, did a thorough job inspecting and was transparent with everything! He was extremely nice and professional. Will definitely use again!
Great work, carpets are clean again! No chemical odor. The house feels and smells fresh. Serviceman was knowledgeable about the different types of carpet in my home.
Bradley was amazing, smart as a whip, & did everything we asked of him. He was dynamic!!!! Thank you so much! Steve & Debbie
Mike & Ishmael were here today and they did a FANTASTIC JOB! I cannot recommend this company enough. Excellent work and service!!
Johnathan was super friendly, and did a very thorough and excellent job! Highly recommend!
The tech was super informative and did a thorough job. My carpets looks and smell amazing.
Kyle was amazing, professional, efficient and expeditiously on top of his job. Quality of work is top shelf. He also crank his right foot with a rhythm .. Thank you.. see you in 6 months.
Super thorough, friendly, did the job quickly and really well.
Customer for life great service
Excellent work.
Tech was great! On time Courteous and pleasant Professional
The team was responsive, courteous, and very informative!
Great friendly professional service.
Wonderful job, Steven very personable, details on carpet excellent. All work definitely professional. Loved the results! Thank you.
I can’t believe how clean the carpet is, you can’t tell we ever had dogs!
Excellent job. Technician was on time and was able to get pet spots out. He was very friendly and helpful. Carpets look great!
This is my third cleaning with Zerorez. We try to schedule service once a year to maintain our carpet. The Zerorez website makes it so easy to schedule, and they are helpful and responsive. Sal and his team were friendly, efficient, professional, and respectful during the service. Great experience, no harsh…
Jonathan was professional and good with the pets and the carpets smell much better.
Great experience with Zerorez!! They are very communicate and proactive - would absolutely use them again!
The gentleman who cleaned my carpets, did an excellent job. There are areas that I didn’t think could ever look normal again, but he worked hard to make it look almost like new. He explained everything before he did it, and not only did he clean the tops of the stairs, but he cleaned the risers as well, something…
The technicians were prompt, efficient, friendly, fast, & professional. We are thoroughly impressed (which is NOT an easy task) by the results Zerorez carpet cleaning provided. My wife & I wholeheartedly encourage others to give Zerorez a try, we will definitely utilize their services again in the future!
We had the pleasure of meeting Jonathan W today! He gave us a call to let us know he was on his way and got here right on time! After introductions and going over the process, he went to work. He made sure to get feedback as he finished each room and even gave us a complimentary tile cleaning demo! He was in and out…
It was so good, my wife called me at work to say it all “Looks like new”
They were prompt and very professional.
Very impressed with your personnel and the quality of care they gave. Polite, personable and professional, they explained each step and prices given up front were what I paid, and I feel I got value for money. My carpets and sectional have a new lease on life. I would not hesitate to recommend to others and look…
On time, happy employee, efficiently explained process and explained options, will use them again
Kyle did such an amazing job…our carpet looks brand new! I am a customer for life.
Looked clean but didn’t smell clean after. Didn’t remove small stain in carpet.
Service was impeccable
Fanstastic customer service. Stephan was very thorough and cleaning was well done.
Had high hopes for zerorez after hearing about them on TV and reading their reviews…..but that quickly changed. Technician showed up two hours earlier than scheduled time window and never called. Started to unpack everything only to realize he did not have a long enough cord to reach all of the bedrooms. I had to…
Zerorez was recommended by a friend. My carpet upstairs was disgracefully filthy, and the job they did is unbelievable! I highly recommend this company.
Bradley and his team mate were the utmost professionals came in and got it done and were a big help. I highly recommend using those two and this company.!! Thank. You for the amazing service from your two employees and give them a raise!!👍
Great service. Fast, on time and reasonable price.
Results were day and night👏🏽👏🏽👏🏽
Beau rocks! I love Zero Rez. They are always very thorough and professional!
Kyle was wonderful! He did a thorough assessment and gave us great options! He was kind and friendly and a pure joy! Would highly recommend him and Zerorez as a whole!
Most respectful and kind technicians ever! On time, polite, respectful, and went over and above to get my carpets clean! Will definitely use again!!
Not a good experience for me. Good customer service but the guy spends less than 30 minutes cleaning my living room bedroom and stairs ways. The carpet looks like I just have a deep vacuum. Not recommended 😕
They are very professional and very affordable
Service tech was super polite and professional did a super job.
Good service. Recommend it!
They have a good add on radio and base on that I gave them a shot guys are nice but their work really not what I expected carpet still looks dirty , crunchy and stains are right back as soon as carpet dried which took almost 6 hours even entry tile that they cleaned as a part of their promotion is muddy because they…
Excellent. Highly recommend
Guy was on time, fast, friendly and professional…and EARLY…great job and highly recommend
Great job and very friendly!
Kyle was amazing, knowledgeable and hard worker. Highly recommend!
Bradley W was our technician. Was super informative and went the extra mile to help us with our specific cleaning needs. We let our carpets get pretty bad and our new dog really did a number (1, to be precise) all over the house. While some of the stains have set in and couldn’t be eliminated entirely, things look…
Great experience-Jeremy did an amazing job & the pet smell completely gone! Also fastest drying time ever!
Great job
Bradley was very professional and thorough. Answered our questions and gave us some recommendations on our tile areas. He did a great job and our carpet looks amazing ! We have already rescheduled for future services !
Beau cleaned traffic area in my bedroom and then sealed it with MicroSeal! I was concerned that I had ruined my carpeting with too much over the counter cleaners. Now it looks like new! I’ll use ZeroRez again for carpet and upholstery!
Great service! Fast and dependable!
Sal and Erica were very professional, arrived on time, explained the process. The outcome of the carpet and stairs cleaning were amazing. Also grout was cleaned and it looked like new! Will use their services again.
TECHNICIAN WAS VERY HELPFUL AND EXPLAINED CLEANING PROCESS. HE ALSO HELPED ME TO REPLACE AN OLD RUG WITH A NEW RUG BECAUSE MY COFFEE table weighs 90 pounds.
Our tech was on time, professional and courteous. Will definitely use Zerorez again!
Have used several times and will continue! Great results!
Excellent service person, extremely professional. Will definitively use them again when needed. 5 stars, more if I could.
They are quick and very professional. My kids have lot stains on the carpet and they have done really great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |
