Zerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
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Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for general carpet cleaning
Clear ✕All 1,722 Google reviews tagged “General carpet cleaning” · showing 140
Another season and another cleaning. Thank you, ZEROREZ. We love when you arrive because our carpet and furniture always looks and smells wonderful. Courteous service - couldn’t ask for better. Thank you!
The gentleman was prompt and very professional He did an excellent job. I was very pleased. Glad ya'll were able to squeeze me in on a short notice.
Emerson was timely and professional. He did a great job cleaning my carpet and I am very satisfied with his work.
As always, great customer service, thorough explanation of treatments and quick! I use them annually and recommend it for feels of a brand new house.
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
Carpet in three rooms and two walk-in closets cleaned today. Great experience. Technician explained process and various options and demonstrated cleaning in small section of a room before proceeding.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
experienced, efficient, friendly Technician. Good experience.
What a great experience with Zerorez and Colby, who performed our cleaning! From proactive communication to EXCELLENT service by Colby during our cleaning, the attention to detail and tailoring the cleaning to our specific needs on the fly was truly appreciated. Zerorez was recommended to me and I recommend it to you!
These guys are fantastic! I highly recommend. They are professional, thorough, and FAST!! He was done in an hour, and my carpets look brand new! I will 100% be booking them again. big thanks.
They did an amazing job in 4 of our offices
We had our carpets cleaned by Zerorez this week. They look and feel great! Raul was extremely professional and courteous and communicated what he was doing. They were easy to schedule and showed up on time. We look forward to doing business with them in the future.
Our service tech was on time, very informative, and did a great job! This is probably the fifth time in a row that I've used this company. That speaks volumes coming from me. I'm very particular. Great group of guys that came and worked today. Fast, efficient, and kept me in the loop.
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
Great service. The carpet looks great and the technician was quick and easy to work with.
Efficient and great value
Great service - Raul was awesome and did a fantastic job in an impressive amount of time! Littttttle pricey depending on the services you get but I think that goes for any professional carpet cleaning business honestly. Regardless I am satisfied and would definitely use again in the future!
They got up spots I don’t think would come out! Very happy.
Our technician Colby was professional and did a very thorough job. The process was easy to schedule and get a cost online and no hidden surprises. Thank you, Colby!
So so pleased!!!!!!!
Zerorez did a great job! I'm so glad I decided to go with them for our carpet cleaning. The technician, Trey, was on time, friendly, respectful and quick. I'll definitely be calling them again next time we need a cleaning.
Gerardo did a very good job cleaning our carpet and tile. Our tile now looks brand new and the carpet is clean and soft. I will use them again and highly recommend.
Incredible service with attention to detail! The professional staff brings a high value to customer service!
I had my carpet and air ducts cleaned same day. First time customer and liked each of the technicians thoroughness, however, my walls took a beating from their hoses and carpet dry time took longer than expected.
Bo did a good job. Thanks
Great work by Antonio. Got the stains out and left our carpet almost like new.
Zerorez had availability on the Saturday of the same week I contacted to schedule which was great for our schedule. Our technician, Emerson, was prompt, professional, and friendly. He called ahead of time to let us know his estimated arrival time. He made recommendations based on condition of our carpets. Service…
This was the first time that I used Zerorez and I am super satisfied with the service that I received. They are quick and efficient and my carpets have never been cleaner.
Showed up on time and did a great job. We very nice as well.
The representative who cleaned the carpet was on time. He gave us understanding on the process and was very knowledgeable about the dirt and stains we had on our carpet. He advised us on what he believed would be the outcome of the cleaning. The cleaning was beyond our expectations.
Trey was prompt, super friendly, and wanted to make sure I was satisfied completely! I would definitely call Zerorez again.
Colby did a great job cleaning our pet-stained carpets. He was on time and explained things before he got started. Easy transaction, satisfied customer.
The technicians, Mike and Steve, knew what they were doing and were great to work with! Things are much cleaner now!!
My carpets and mattresses look absolutely amazing! My carpet expert was very kind and very knowledgeable. Definitely will be using them again in the near future.
Zerorez cleaned our office yesterday and got the work done in a short time and did a terrific job! We're very pleased with their service.
Benjamin did an excellent job cleaning the office carpet at my house. He cleaned the dog poop stains and disinfected and got rid of the odor. He also cleaned the recliner. He was very friendly and efficient.
The agent Tre was very professional. He took the time to.explain what he was doing and also demonstrated before proceeding. Very satisfied with the end result. This is the second time using this service but it will not be the last.
The guys were wonderful. Quick and thorough. Carpets look great for the holidays!
Wow! Super fast and my carpet looks so clean at a very fair price! Saved me the hassle of doing it myself even with two different carpet steam cleaners I own, including THAT green one, lol. Beau did a great job!! Will definitely use again, and I plan on using grout refinishing and upholstery cleaning services next!…
I recently had my carpets cleaned by Zerorez, and my service provider, Josh, did an excellent job. Although he arrived behind schedule due to being overbooked, he more than made up for it with the quality of his work. He was courteous, professional, and very thorough — while still moving efficiently and getting…
Always professional. Always a job well done.
Benjamin was very pleasant and professional, an excellent technician. Excellent service and cleaning. Very pleased!
Trey is a true professional. He did an amazing job and has an eye for detail. Highly recommended. The carpets and tile look great!
Excellent job, carpet looks new. Very friendly staff.
We just had our carpets and area rugs cleaned by Reg with ZeroRez carpet cleaning. Reg did an excellent job. He was quick and efficient as well as super friendly. Thank you Reg for such a good job. My house smells so clean!
Zerorez did a fantastic job cleaning the nasty carpets that were in the house we just rented. Worth every penny!
Nate and his partner are so fast and nice!
We use Zerorez twice a year and it has extended our carpets life. Beau was here today - extremely nice, professional and speedy. The cost is very reasonable. I highly recommend Zerorez and their amazing technicians.
Zerorez is the best carpet cleaning company I’ve ever used. They always do an excellent job, on their couches too.
2 stains on my almost white carpet magically vanished Fresh fragrance when completed
Only choose Zerorez for my area rugs and carpet cleaning. They are convenient, transparent, respectful and thorough. The drying time is minimal (compared to other company's) which is great for busy families.
Kyle was friendly and super professional. Told us about what to expect and said at the conclusion of his work that if we need anything else cleaned don’t hesitate to call!
Very professional company very professional employees very professional job I strongly suggest them to clean all your carpets throughout your house or office
Loyal customer. Product and service is great!
Colby was courteous and professional! He did a great job on our carpets. There is no lingering odor and he was able to remove all stains except for some stubborn pet stains. He did manage to lighten the stains so they're not as noticeable. It's old carpet so I'm not surprised he couldn't get them completely out. I…
Have used ZeroRez multiple times and always such a great experience.
Five stars for Zerorez and the excellent technician. He cleaned my entire house, carpet and tile, and performed an excellent, five-star job! The house is now completely clean, with respect to the carpet and tile. He also gave great advice, in recommending a carpet and tile cleaning, every two years. The only problem…
Another stellar job by Stephen. We appreciate the ZeroRez membership! Exceptional service and care - every time!
Josh was very courteous and professional and a model example of excellent customer service. He did an OUTSTANDING job on our carpets and kitchen tile floor. He took his time to do the job right and didn’t cut any corners, unlike some rush jobs by well known competitors. Our floors were very clean, and we are VERY…
Just completed my third service and 2nd type of service with Zerorez and they will remain our go to vendor for carpet cleaning and duct cleaning. The before and after photos were great!
Kyle is amazing. He got my stains out. He is friendly and professional. Great job, Kyle!
Excellent service, everything was cleaned and look great in a timely manner. Will definitely use again.
On time, and professional. Tile and carpet looks so much better now. Great job, excellent work!
Very pleased with the entire process - scheduling, the notification of arrival, the service and explanation of what they were doing/ had done. No one *wants* to have to get their carpets cleaned, but Zerorez makes it much easier!
They arrived on time and were quick to start. The difference in the carpet is remarkable. We have two dogs so high traffic areas were dirty. The end result was well worth the cost. I do plan to use them again and will recommend to friends and family.
Quick, thorough very professional. Steven was polite and knowledgeable.
Arrived on time, carpet cleaning job was done quickly. The technician was very courteous and also did a fantastic job especially on some old carpet stains that had been there a long time. Thank you for your attention to detail and great service!
10/10 would recommend. Quick and easy scheduling and the technician, Donald, was professional and friendly. He was knowledgeable and answered my questions about the service, and did an excellently thorough job. Carpets look great, thanks!
Zeroes came out this morning and cleaned 3 of our rooms. We keep a clean house but they add the icing on the cake. Our carpets look new. Great job
Great service, Elias was great! Our old carpets look nearly brand new.
This is the best service I have ever used! I use the service regularly. Technicians always do an excellent job. Whenever my dog messes up the carpet, I call Zerorez. They have the best deep cleaning technology. I would highly recommend the service! Kyle is the one I always prefer because he cleans the best.
Did a great job, very friendly and professional. Carpet looks and smells very clean!
Cannot speak highly enough of the work Josh did! I was amazed at how well the carpets came up and you’d never know two Bernese Mountain dogs had been living there!! Very interesting to hear about them using their own special water so less chemicals are required as well! I would certainly recommend zerorez to all of my friends and family!
Consistently good service. The technicians have been very friendly and efficient. Booking an appointment online is very easy and the pricing is fair.
Long time customer have used for several years. Jose was professional and thorough great representative for the company
I am not satisfied with the outcome of the service I received. My tile floors, turned out dull after being what appears to be stripped their shiny protective coating. I have flakes of some type of material from the cleaning on the floor and clumps. Looks like white fish scales on the floor. The carpet still…
Josh did an amazing job! He took his time and was very thorough. We’ll definitely request him again!
Per usual….wonderful job. Easy scheduling, friendly reminders, showed up in the appointment window, and very efficient. Carpet looks great.
Best customer service and honest about the appointment!
Been using Zerores for years -- Stefan is the absolute best, goes above and beyond every time. Not sure if Jose R. still works there but he was also awesome the two times.
They do a great job with the carpets every time. My couches look like new.
John was so polite and did a great job with my couch and rugs!
I had a great experience with Donald as my service technician on 6/23/2025. Donald was on time; he was friendly and very courteous. Donald did a superb job on our three rooms and closet area. I could tell Donald enjoyed working for Zerorez because of the way he handled our cleaning job. Donald didn't rush…
I'm a repeat customer and this last experience was great! We got a puppy and needless to say we needed help. You can’t even tell we have one now! Tech was super nice and friendly! The carpets look great! I wish I could give more than 5 stars. Ask for Stephen. He does impeccable work!
Donald was very professional and did an awesome job. Carpet looks very clean and tile looks shiny.
Your guys did a fantastic job cleaning our carpets !! Very professional, polite and so nice explaining what we needed and what he would be doing in each room, and they explained a couple of options to help with maintaining optimal performance of our carpets between cleanings. Very helpful. I highly recommend!! We…
Everything was explained prior to their visit. Technician arrived on time and was professional during his time in my home. Carpets look great, and I’m pleased with the result. Would recommend!
Very courteous employee. No pushy sales pitch. Jeremy just told me what was available and left the decision up to me. I would recommend this company especially if all the employees are like Jeremy.
We recently had Zerorez come out to clean our carpets after our dog had an accident upstairs. Unfortunately, we didn’t catch it right away, so by the time we found the spot, it had already dried and sunk deep into the carpet. I was so worried we’d have to replace the entire area especially after already treating the…
Kyle is the best. He is so thorough and does an excellent job cleaning out carpets
My favorite thing about Zerorez is the way the carpet feels after cleaning. I love not feeling any residue. Thanks for prompt and professional service!
I have been using them for years. The staff is always friendly & professional. My carpets look new every time! Thank you again!
Emerson was so sweet!! He did an amazing job. Also gave me a quote for my tile. Highly recommend!!
I’ve used Zerorez several times. Nice people and fair price. Service is always a A+!
The carpet looked terrible and now it looks brand new! I love everything about Zerorez and will definitely use them again.
I am so glad I called. They were so great with our upstairs carpet. You can't beat their prices. We will be using them again! And we just had our entire sofa and chaise cleaned. Amazing results.
I wanted to leave a review for both visits I had. The first was with Mike for the dryer vent cleaning. He and the other gentleman were very polite and did a good job. Quick and efficient! The second job I had done was carpet cleaning (3 rooms, stairs and hall). John was awesome and so sweet! I appreciated his…
5th visit update 2/03\2025 Bradley did a great job with carpets and tile. Thx again. Dory. My own home is clean and fresh again. Thank you Erin great service. Floors look amazing.11/20/21 My carpets are clean again at our rental unit. I always use Zerorez for all my carpet needs at my home and my rental homes.…
Jeremy was very professional, cheerful and a pleasure to deal with! He was very efficient and thorough and the carpets and tile look first rate, like brand new!
Our technician is always wonderful. Goes above and beyond to make sure everything is spotless.!
John was great! He was able to come early which was great. He did an excellent job cleaning and treating our carpets for stains and pet odor. Our tile looks great and the grout looks so clean!
Zerorez, did an amazing job. My carpet looks so fluffy, smells clean, and tech was so professional at everything he did. I will continue to use Zerorez.
Love this company. Having dogs in the house makes it extra challenging to keep clean but the two rooms w carpet are looking a smelling great now. So affordable I can have this done every couple of months. Thanks for your excellent service.
Benjamin Bravo and Steve were phenomenal, efficient and totally knowledgeable about the business and the process of Zerorez and how the cleaning process works. Benjamin informed me about the membership and all of the details concerning the membership application. Benjamin also instructed me on the cleaning process…
Was very good and smells wonderful. I would highly recommend. Thank you 😊
Very professional. Recommended Great job. Quickly done. Awesome results. Thank you.
Steven and Ben were friendly and did a very nice job on my carpet!! I have used this company before and will use them again ! Nice work! Thank you!
Zerorez does such an amazing job. Donald is fabulous. Very patient and efficient with a great eye for details. Knowledgable in his recommendations to improve the life of the carpet.
Great professional service. The job that Zerorez did made my carpet look clean and revived.
Kyle was AWESOME! Very knowledgeable, offered different options based on our cleaning needs with a puppy, and even our little puppy liked his work! This is my 3r d time using Zerorez services and they always do n AMAZING job for our family. You're in good hands with Zerorez!
The technician from Zerorez was professional in his approach and he performed the service very efficiently! Our tile floors look like new! We now use Zerorez every year!
Donald and Joe were kind, professional, and did a great job. Great customer service to ensure I was completely satisfied
Great job Elias
Good service, on time, with friendly and professional attitudes.
I love doing business with you all please keep up the good work.
Zerorez has been my carpet cleaning company for several years. No one else can get puppy stains and that "dog" smell out like they can! I'll use Zerorez every time I need a quality job done!!
My carpet looked great. They did a fantastic job. A great job.
We had a super nice guy from Zerorez come out to clean our carpets today. He did an amazing job. I have been very pleased with their work since starting with them. It’s not the cheapest carpet cleaning company but well worth it for what they can do and how well their extras work on dog accidents. I am so pleased and will call them again next time.
Great job! Also cleaned tiles and grout. All looks great! Grout cleaning was very expensive
I have used ZeroRez for my real estate clients for years. They have been able to consistently get carpets cleaner and looking newer than any other carpet cleaning company. Aaron the technician came out and was as pleasant and as mannered as one could be. He had very good communication skills in advising me about how…
This is our our time using Zerorez. And all. Theee times our technician was Stephan. He is polite and professional and the main reason we returned to zerorez a second time.
Stephen called me a lot earlier than my appointment and asked if I was interested in him coming by early. I was extremely pleased and was more than happy to get the work done. He was very friendly, informative, and wasted no time getting to work. The results were incredible and I wouldn’t hesitate in using them again.
On time and very knowledgeable about the products and carpets.
My parents carpet was in major need of a cleaning Kaylen Bright came in a looked and talked to me on what he thought he could do as far as cleaning the carpet. He started and by the time he finished it was like night and day. There were a few stains that were really bad and he managed to clean them to the…
Excellent job as always! My carpet looks brand new.😍
Excellent service, good communication. They showed up early.
Absolutely perfect from first contact to finish. Colby was professional, so knowledgeable, suggested problem solving, gave me the best deal, quick, efficient and so clean!! I only use Zerorez!
Great job! Carpet is totally clean and the house smells great! Outstanding!
Excellent service. Appreciated Beau, our technician, as prompt and professional. Highly recommend!
Beau was excellent. Very professional and showed us about the Microseal which we added. We use Zero Res about 2-3x a year. Four kids and a dog demand our furniture and carpets/rugs be cleaned that often. We’ve stuck with your business for years and have liked the people who’ve been sent before. However, we will ask…
The best carpet cleaner ever! We had pretty much our whole house done. Beautiful job! And was quick!
Mike and Surge did a wonderful job! Thanks guys. They were kind and knowledgeable. True professionals and super customer service.
Today's cleaning makes 3 appt's with Zerorez. I requested a Tech, Who wouldn't mind wearing shoe-coverings, prior to entering...Emerson was more than accommodating. Thank you. I only use Zerorez. 🇺🇸🇬🇧👍
I'm blown away did a stellar job and explained future things to help. John was 1st rate.
Easy team to setup services with and John the agent who performed the services was SUPERB. I was beyond impressed and will definitely recommend and be a returning customer. 5 stars!!
I have a five-year-old and a dog that just about ruined our carpets. Stains everywhere from the dog, and spilling of drinks, juice, even wine. Zerorez came out a few days after I called them and cleaned three rooms.at a very reasonable price. Ken did an excellent job cleaning the carpets, explained the entire…
Friendly, professional, and fast service! I've used them numerous and they don't disappoint.
Once again, very satisfied with Zero Rez. Steven cleaned out carpets, tile and a chair. All looks great! This time Oscar and Erika came out and they were great as well! Bo came out today and once again, an excellent job!!! We love zerorez!
Very knowledgeable and courteous. Was able to show me the extent of pet stains with black light (dang dog!!). Would def recommend and will be calling them again.
Polite and professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |