Zerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for HVAC duct & vent cleaning
Clear ✕All 42 Google reviews tagged “HVAC duct & vent cleaning” · showing 40
I would like to share my experience with Zerorez. After receiving a couple of quotes for air duct cleaning, I decided to give them a try. The representative was polite and transparent in his initial quote, so I proceeded with the cleaning service. Needless to say, he did an amazing job and we are really happy with…
Mike and Edgar did a great job of cleaning my Vent.
Mike came and cleaned our air ducts today. Very friendly and knowledgeable. Super happy to have it done and would highly recommend. It’s kind of like getting your oil changed. Lots of things that should get done that they don’t tell you about in advance. All with extra . It definitely cost more than I was…
The technician, Mike was very friendly, knowledgeable of his work and product.
I had my carpet and air ducts cleaned same day. First time customer and liked each of the technicians thoroughness, however, my walls took a beating from their hoses and carpet dry time took longer than expected.
The technician was very professional and thorough. My house smells like new! Thank you, Mike, for cleaning my air ducts so thoroughly!
The technicians, Mike and Steve, knew what they were doing and were great to work with! Things are much cleaner now!!
Best carpet cleaners . Today i had are ducts cleaned. Mike and his helper explained everything very well. 100% can smell and tell the difference in the air in my home. Mike should me before and after photos.
Just completed my third service and 2nd type of service with Zerorez and they will remain our go to vendor for carpet cleaning and duct cleaning. The before and after photos were great!
I had my airducts cleaned and my area rugs, tile steam cleaned and couch cleaned. Both techs that arrived at my house were helpful knowledgeable and did an outstanding job. I highly recommend and will use again in the future.
Excellent job! Super professional, friendly and they left my house smelling fresh and clean! They cleaned our ducts, carpets and tile today. 💯 will use them again!!! Thanks Zerorez!!!!!
I wanted to leave a review for both visits I had. The first was with Mike for the dryer vent cleaning. He and the other gentleman were very polite and did a good job. Quick and efficient! The second job I had done was carpet cleaning (3 rooms, stairs and hall). John was awesome and so sweet! I appreciated his…
This is the second time I have used Zero Rez and both times their technicians have been SO NICE and professional. It has been a pleasure to have them especially since they do excellent work.
Horrible, shotty work which has cost me hundreds in electricity charges. I had zerorez come out to my property on May 5th, 2023 to give me an estimate on an airduct cleaning, tile cleaning and carpet cleaning. The technician told me that in order to give an accurate estimate he would need to cut a small hole in a AC…
Found mold in my air ducts and took care of it. Worked hard and explained the process to me. All vents are clean and house smells good. Carpets are clean and look amazing. All employees were respectful and professional.
Crew was very professional, polite, and efficient. Good value for the services they offer. Mike was very knowledgeable and took time to explain the process in detail.
I don't know who they sub contract with, but now I don't feel safe in my home. They literally showed me a picture of mold and I guess they didn't expect me to want to see it for myself. Well they freaking lied!!!! Don't trust them at all!!!! They literally cornered me and it wasn't until my husband showed up that they back away!!!!!
Both young men were very nice and professional. Explained everything well and answered any questions I had. Only negative was I think they may have left my gate open when they serviced my dryer vent. Luckily, I discovered it before I let my pets out in the backyard. I would definitely use again.
I picked them because of all the positive reviews, and I was not disappointed. Both my HVAC cleaning and carpet/mattress cleaning were done in a professional, speedy manner. Techs showed up on the dot, very polite and professional, explained exactly what they were doing. They asked about other services, but didn’t…
Very professional team, explained the process before starting. Highly recommend.
Mike was extremely knowledgeable, offered advice based on our situation and was super friendly and professional.
Mike was excellent...very professional and answered all of my questions. I will be recommending zerorez to people I know.
Good service, courteous team.
Excellent service!! Great job
Wonderful job, Steven very personable, details on carpet excellent. All work definitely professional. Loved the results! Thank you.
Overall great value. The crews were respectful and explained every step. Presented clear pricing and priced right. Will definitely use their services again. Watch out for scams here on google. Usually the first business that appears is a scam. Hire Zerorez for your cleaning needs, definitely not a scam.
Do not use Zerorez Austin Carpet Cleaning. My apologies viewers, for the late updated post after several attempts to resolve a complaint that was made within 30 days of receipt. Due to no avail after speaking with Michael a few weeks ago. Michael has repeatedly stated they are not responsible for the water damage…
I was very impressed with Zerorez. Started With a very professional manager giving us a bid. The scheduling was easy and the crew called about 30 minutes prior to arrival. They introduced themselves and were two of the politest serviceman I have encountered for in home service. Jeremy and Kel helped to move…
They did a good job, but I would have expected them to clean under the beds (yes, they were accessible). That’s where dust and animal dander linger. They also did not clean between the sofa sections, another place where dust and dander collect. Nor did they clean behind the sofa. I could have rented a cleaner and done this work for a fraction of the cost.
We had a great experience with Zerorez. I think our techs were John and Jeremy. They were on time, professional, fast but thorough, and even replaced a vent cover for me that I was finding impossible to get back on. We will be using their services again!
We have used zerorez for multiple things but recently the vent cleaning. John and Jeremy came upon some issues with vent removal that is not their fault, and it was a structural issue.. they went above and beyond to make sure we are happy before they leave.. they were on time, respectful communication and…
Cameron did an absolute amazing job. (If I am being honest, he did more than I ever imagined he would do. Thank u so much
Courteous, respectful, friendly and very professional. Happy to recommend and use again in the future. Kwan should be training all field reps - great ambassador for this company!
Technician Jeremy was extremely professional explained the procedure and did a fantastic job will definitely use Zerorez again
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |