Zerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
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Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for pet stain & odor removal
Clear ✕All 938 Google reviews tagged “Pet stain & odor removal” · showing 340
Another season and another cleaning. Thank you, ZEROREZ. We love when you arrive because our carpet and furniture always looks and smells wonderful. Courteous service - couldn’t ask for better. Thank you!
As always, great customer service, thorough explanation of treatments and quick! I use them annually and recommend it for feels of a brand new house.
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
Amazing service! It's like having a magic eraser! :)
What a great experience with Zerorez and Colby, who performed our cleaning! From proactive communication to EXCELLENT service by Colby during our cleaning, the attention to detail and tailoring the cleaning to our specific needs on the fly was truly appreciated. Zerorez was recommended to me and I recommend it to you!
Jose did a great job! He cleaned the carpet after a doggie mishap and cleaned a couple of white upholstered chairs (bought prior to getting dogs lol). Jose is funny and personable, thorough, and quick! I very much appreciate the help!
These guys are fantastic! I highly recommend. They are professional, thorough, and FAST!! He was done in an hour, and my carpets look brand new! I will 100% be booking them again. big thanks.
They did an amazing job in 4 of our offices
We have used Zerorez once a year for four years now, and for the last three, we’ve been lucky enough to have Kyle take care of us. From a customer’s perspective, he is the gold standard of service. He’s the reason we keep coming back; it is rare to find someone who balances such technical hard work with a truly…
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
It was a little pricey but worth it. The tech communicated with me, was on time, explained the process, gave me some tips and was courteous. I plan to use them again!
Large area rug and two bedrooms. Added extra service not listed below.
Great service - Raul was awesome and did a fantastic job in an impressive amount of time! Littttttle pricey depending on the services you get but I think that goes for any professional carpet cleaning business honestly. Regardless I am satisfied and would definitely use again in the future!
Colby was great!! He was very thorough with the cleaning process details and even more so with the actual cleaning. My white couch looks practically brand new! I’m so happy with the results!!
They got up spots I don’t think would come out! Very happy.
Raul took great care of my carpets and furniture! He got rid of some pesky pet stains, took the time to explain what he was doing and gave suggestions to maintain it.
Colby turned my 2006 motorhome carpets from “seen better days” to showroom fresh. He didn’t just do a quick pass either, he went all in and cleaned everything from top to bottom like it actually mattered to him. That kind of care is rare. His pricing was fair and straightforward, no surprises, no games. He showed…
Incredible service with attention to detail! The professional staff brings a high value to customer service!
Fast and efficient. Very nice. Looks brand new. Had all of my downstairs tile cleaned plus an upholstered chair!!
Upholstery cleaning - sectional Jose was great. Arrived on time and did a great job! Would recommend!
Raul is the man. He showed up on time, was very clear about pricing & got to work. Will be using them again at our properties in the future. Thanks, Raul!
Paid extra for pet odor/urine treatment and removal and the carpet still smells like dog urine in some spots, so that's annoying.
Great work by Antonio. Got the stains out and left our carpet almost like new.
Stephen was our technician and he did a great job treating and cleaning our carpet. He was thorough, friendly, and very helpful in making our home clean and fresh again. Thank you Stephen! We highly recommend Zerorez 10/10!
Excellent professional, friendly, and quick service. Prices seemed reasonable. What else do you need? They showed me where a roommates dog created extra dirty carpet and suggested a moderately priced deeper clean. Would use again. 👍
Kyle was prompt & professional. Did a great job on our carpet & sectional. My husband noticed immediately! Great job, thank you!
The representative who cleaned the carpet was on time. He gave us understanding on the process and was very knowledgeable about the dirt and stains we had on our carpet. He advised us on what he believed would be the outcome of the cleaning. The cleaning was beyond our expectations.
Colby did a great job cleaning our pet-stained carpets. He was on time and explained things before he got started. Easy transaction, satisfied customer.
The technicians, Mike and Steve, knew what they were doing and were great to work with! Things are much cleaner now!!
My carpets and mattresses look absolutely amazing! My carpet expert was very kind and very knowledgeable. Definitely will be using them again in the near future.
I've Zerorez come to our house every year for the past 5 years, usually right before the holiday season. Our tile and carpeting always look fantastic once they are done sprucing them up, and they've offered helpful and effective solutions for problem areas. I highly recommend them.
Wow! Super fast and my carpet looks so clean at a very fair price! Saved me the hassle of doing it myself even with two different carpet steam cleaners I own, including THAT green one, lol. Beau did a great job!! Will definitely use again, and I plan on using grout refinishing and upholstery cleaning services next!…
ZeroRez was easy to setup my appointment online. Everyone I interacted with was very professional, friendly, and were also very upfront with pricing. I can't say enough about my technician, Trey. Super friendly and knowledgable guy. We will definitely be having Trey back out soon to clean the tile in our house.…
Always professional. Always a job well done.
Benjamin was very pleasant and professional, an excellent technician. Excellent service and cleaning. Very pleased!
We just had our carpets and area rugs cleaned by Reg with ZeroRez carpet cleaning. Reg did an excellent job. He was quick and efficient as well as super friendly. Thank you Reg for such a good job. My house smells so clean!
Very attentive to all my concerns. Very thorough explanation of use of what their cleaning process is. Also had my grout sealed & bathroom tile Cleaned. Will definitely use again!
Zero Rez responded immediately to my emergency rug stain. They communicated brilliantly every step of the way. Raoul and Nate were friendly, professional, and extremely knowledgeable about treating the stain. It's like it was never there. They communicated up front about pricing etc. I just can't thank them enough!!!
ZeroRez was a game changer. in an hour our bedroom went from smelling like puppy puddles to fresh and clean! Stephan was polite and did a great job! Thanks ZeroRez
Stephen was professional, knowledgeable and went above and beyond in helping to move furniture and accommodating additional rugs to clean. Highly recommend!
Amazing service would 1000% recommend Emerson again!!! He did an incredible job and was fast!
Zerorez is the best carpet cleaning company I’ve ever used. They always do an excellent job, on their couches too.
Only choose Zerorez for my area rugs and carpet cleaning. They are convenient, transparent, respectful and thorough. The drying time is minimal (compared to other company's) which is great for busy families.
Kyle was friendly and super professional. Told us about what to expect and said at the conclusion of his work that if we need anything else cleaned don’t hesitate to call!
The tech called 30 minutes before showing up which I liked a lot so I could put my dogs up! Both of the techs were friendly and professional. They did the pet treatment and My carpet looks and smells much better. I will definitely have them out again!
Very professional company very professional employees very professional job I strongly suggest them to clean all your carpets throughout your house or office
Loyal customer. Product and service is great!
Great ! Looks and smells wonderful!!
Colby was courteous and professional! He did a great job on our carpets. There is no lingering odor and he was able to remove all stains except for some stubborn pet stains. He did manage to lighten the stains so they're not as noticeable. It's old carpet so I'm not surprised he couldn't get them completely out. I…
Fast and efficient!
Have used ZeroRez multiple times and always such a great experience.
Another stellar job by Stephen. We appreciate the ZeroRez membership! Exceptional service and care - every time!
Very pleased with the entire process - scheduling, the notification of arrival, the service and explanation of what they were doing/ had done. No one *wants* to have to get their carpets cleaned, but Zerorez makes it much easier!
Fair, efficient, and clean. Our Service Tech was on-time, professional and walked us through his process and additional costs of services we added, and walked me through final outcome. I was very satisfied.
They arrived on time and were quick to start. The difference in the carpet is remarkable. We have two dogs so high traffic areas were dirty. The end result was well worth the cost. I do plan to use them again and will recommend to friends and family.
Quick, thorough very professional. Steven was polite and knowledgeable.
Arrived on time, carpet cleaning job was done quickly. The technician was very courteous and also did a fantastic job especially on some old carpet stains that had been there a long time. Thank you for your attention to detail and great service!
Beau was awesome! Same-day service. We had just moved in and Beau helped us get our house move-in ready - headboards, cushions, rugs, he could do it all! 10/10 recommend.
I have 3 dogs and have been using ZeroRez for years at my homes in Atlanta and Florida and was always pleased with the results. Now I use them in Austin. I called and Brad immediately came out and cleaned and deodorized my stairs, hallway, and primary bedroom. The carpet looks brand new!! All stains gone!! Amazing!! Thank you!!
The technician was very professional and did a great job on our couch and area rug. I highly recommend Zerorez for cleaning. They don’t use chemicals and the results are amazing!!!
This is the best service I have ever used! I use the service regularly. Technicians always do an excellent job. Whenever my dog messes up the carpet, I call Zerorez. They have the best deep cleaning technology. I would highly recommend the service! Kyle is the one I always prefer because he cleans the best.
Did a great job, very friendly and professional. Carpet looks and smells very clean!
Cannot speak highly enough of the work Josh did! I was amazed at how well the carpets came up and you’d never know two Bernese Mountain dogs had been living there!! Very interesting to hear about them using their own special water so less chemicals are required as well! I would certainly recommend zerorez to all of my friends and family!
Consistently good service. The technicians have been very friendly and efficient. Booking an appointment online is very easy and the pricing is fair.
I haven’t had my oriental rug cleaned in over 10 years. Josh from zerorez came this morning exactly when he said he would and cleaned in place! He also cleaned my sectional and easy chair and all my dining room chairs. He was great!
Josh did an amazing job! He took his time and was very thorough. We’ll definitely request him again!
Always the best! On time, great job and courteous employees
I'm a repeat customer and this last experience was great! We got a puppy and needless to say we needed help. You can’t even tell we have one now! Tech was super nice and friendly! The carpets look great! I wish I could give more than 5 stars. Ask for Stephen. He does impeccable work!
Your guys did a fantastic job cleaning our carpets !! Very professional, polite and so nice explaining what we needed and what he would be doing in each room, and they explained a couple of options to help with maintaining optimal performance of our carpets between cleanings. Very helpful. I highly recommend!! We…
We recently had Zerorez come out to clean our carpets after our dog had an accident upstairs. Unfortunately, we didn’t catch it right away, so by the time we found the spot, it had already dried and sunk deep into the carpet. I was so worried we’d have to replace the entire area especially after already treating the…
All good! On time. Excellent job! Very pleasant and efficient! Looks great and smells great!
Kyle is the best. He is so thorough and does an excellent job cleaning out carpets
My favorite thing about Zerorez is the way the carpet feels after cleaning. I love not feeling any residue. Thanks for prompt and professional service!
I have been using them for years. The staff is always friendly & professional. My carpets look new every time! Thank you again!
I’ve used Zerorez several times. Nice people and fair price. Service is always a A+!
Great as always. I will continue to use them.
I am so glad I called. They were so great with our upstairs carpet. You can't beat their prices. We will be using them again! And we just had our entire sofa and chaise cleaned. Amazing results.
I wanted to leave a review for both visits I had. The first was with Mike for the dryer vent cleaning. He and the other gentleman were very polite and did a good job. Quick and efficient! The second job I had done was carpet cleaning (3 rooms, stairs and hall). John was awesome and so sweet! I appreciated his…
5th visit update 2/03\2025 Bradley did a great job with carpets and tile. Thx again. Dory. My own home is clean and fresh again. Thank you Erin great service. Floors look amazing.11/20/21 My carpets are clean again at our rental unit. I always use Zerorez for all my carpet needs at my home and my rental homes.…
Went above and beyond !
John was great! He was able to come early which was great. He did an excellent job cleaning and treating our carpets for stains and pet odor. Our tile looks great and the grout looks so clean!
Love this company. Having dogs in the house makes it extra challenging to keep clean but the two rooms w carpet are looking a smelling great now. So affordable I can have this done every couple of months. Thanks for your excellent service.
Benjamin Bravo and Steve were phenomenal, efficient and totally knowledgeable about the business and the process of Zerorez and how the cleaning process works. Benjamin informed me about the membership and all of the details concerning the membership application. Benjamin also instructed me on the cleaning process…
Very impressed with professionalism of agent,Stephen. Very polite and informative. Will request his services again.
Was very good and smells wonderful. I would highly recommend. Thank you 😊
Very professional. Recommended Great job. Quickly done. Awesome results. Thank you.
Zerorez does such an amazing job. Donald is fabulous. Very patient and efficient with a great eye for details. Knowledgable in his recommendations to improve the life of the carpet.
Great professional service. The job that Zerorez did made my carpet look clean and revived.
Kyle was AWESOME! Very knowledgeable, offered different options based on our cleaning needs with a puppy, and even our little puppy liked his work! This is my 3r d time using Zerorez services and they always do n AMAZING job for our family. You're in good hands with Zerorez!
Beau was amazing! He did a great job and was very thorough!!
Zerorez has been my carpet cleaning company for several years. No one else can get puppy stains and that "dog" smell out like they can! I'll use Zerorez every time I need a quality job done!!
Zerorez is the best for carpet and tile!! We had Ben and Sal come and clean the carpet and tile and wow what a difference! We will never use any other company and give a 5 star for customer service and perfection! Happy customers again for the 3rd time. Request Ben and Sal! Super nice guys and hard workers😀
My carpet looked great. They did a fantastic job. A great job.
We had a super nice guy from Zerorez come out to clean our carpets today. He did an amazing job. I have been very pleased with their work since starting with them. It’s not the cheapest carpet cleaning company but well worth it for what they can do and how well their extras work on dog accidents. I am so pleased and will call them again next time.
Stephen called me a lot earlier than my appointment and asked if I was interested in him coming by early. I was extremely pleased and was more than happy to get the work done. He was very friendly, informative, and wasted no time getting to work. The results were incredible and I wouldn’t hesitate in using them again.
Excellent service, good communication. They showed up early.
Absolutely perfect from first contact to finish. Colby was professional, so knowledgeable, suggested problem solving, gave me the best deal, quick, efficient and so clean!! I only use Zerorez!
Great job! Carpet is totally clean and the house smells great! Outstanding!
JUAN WAS AN AWESOME EMPLOYEE - WHO DELIVERED A GREAT CLEANING.
Beau was excellent. Very professional and showed us about the Microseal which we added. We use Zero Res about 2-3x a year. Four kids and a dog demand our furniture and carpets/rugs be cleaned that often. We’ve stuck with your business for years and have liked the people who’ve been sent before. However, we will ask…
The best carpet cleaner ever! We had pretty much our whole house done. Beautiful job! And was quick!
Mike and Surge did a wonderful job! Thanks guys. They were kind and knowledgeable. True professionals and super customer service.
I'm blown away did a stellar job and explained future things to help. John was 1st rate.
I have a five-year-old and a dog that just about ruined our carpets. Stains everywhere from the dog, and spilling of drinks, juice, even wine. Zerorez came out a few days after I called them and cleaned three rooms.at a very reasonable price. Ken did an excellent job cleaning the carpets, explained the entire…
Cleaned my upholstery sectional couch. Love no chemicals used! Also got protection put on rug and couch. Great experience. Team was informative, worked hard, explained products being used, happy to serve. Also told about 30 day guarantee post service. Will definitely use them again
Once again, very satisfied with Zero Rez. Steven cleaned out carpets, tile and a chair. All looks great! This time Oscar and Erika came out and they were great as well! Bo came out today and once again, an excellent job!!! We love zerorez!
Very knowledgeable and courteous. Was able to show me the extent of pet stains with black light (dang dog!!). Would def recommend and will be calling them again.
Polite and professional.
Bo did a great job! Please put me down for next year.
Great service, quick work and the pet odor is gone! Definitely recommend!
Steven was excellent! Great job with lots of care.
I’ve used Zeroex a few times and always have great service.
Fantastic service. Super professional. We are 100% satisfied with ZeroRes and great team.
Our carpet and couch look like new. Staff was knowledgeable and helpful. Will definitely use this company again.
The gentleman arrived right on time. He was professional and the carpets look great!
Zerorez came again and Beau did a fantastic job getting my floors is beautiful shape for the holiday!
John was an awesome person. Kept us informed and up to date and tips for in between cleanings.
Our technician was great and on time. He explained how everything worked and how often we should have our carpets cleaned. I will definitely will be using Zerorez again.
We received excellent service from John. Explained everything in advance and did not rush the cleaning. We have used them before and will definitely use again.
Great job.
I had a great first experience with Zerorez. Stephan was my technician and he is a friendly professional. He educated me on what he was using and why he was doing it. He took his time and made sure the service he provided was exceptional. I have had another carpet cleaning company service my home and Zerorez &…
EXCELLENT CUSTOMER SERVICE and best of all legit cleaning of area rugs, carpet, tile floor, and shower! No residue behind to attract dirt or to come up from the base. Tech Ben took care of our floor and shower cleaning needs! Love Zerorez!!!
I loved working with Zerorez! They were very efficient and professional and did a great job getting our carpets cleaned. I would definitely recommend working with them in the future.
Zerorez has been cleaning my upholstery & Carpets for a while now & they always do a great job.
Carpets smell and look amazing. We had to have the pet stain treatment and the prices were very reasonable. Jose was nice and polite!
Kyle (technician) came in and asked me about the areas to be cleaned. Took time to consider what I said and then came up with the best plan to clean and protect the areas from further damage. He went above and beyond in getting my home thoroughly cleaned. Very respectful and kind as well! As far as the cleaning…
Beau was AWESOME! Very friendly, professional, did great work, and was awesome with my dogs! He was also able to give me a quote for my area rug on the spot, and now I'm excited to get it cleaned!
Steven was so wonderful and great to work with! Thanks for getting our area rug carpet cleaned!
Kyle was so great. The process was amazing. Our carpets look great and he took care with our home getting it nice and clean. Thanks!
Kyle was great. He made recommendations that hadn't been made in the past a we could see a very clear and positive difference.
They did just what I needed & at an affordable price. They were very Professional too.
Was very professional. Did an excellent job and explained everything very well.
My technicians were polite, knowledgeable, and professional- they worked expediently and the results were great!
Have been using Zerorez more than five years, usually twice a year. Always professional, friendly and they do a great job. They answer my questions on how to treat problem areas, suggest options and they work super hard! Floors always look great after they clean. Highly recommend Zerorez.
amazing results.
Courteous knowledgeable staff. Did a fabulous job on my carpet. Sergio identified areas of concern.
Stefan arrived on time and showed me everything he was going to do for the carpets, sectional, and rugs. He was so friendly, the doodles were relaxed even with the noise of the cleaning hose. It looks great and smells fresh with no chemical smell. We’re referring you to everybody! Thanks!
Seriously the best! Freaking miracle workers!! They got out spots I thought would never come out!!! And sealing the rugs?! Amazing 🤩
Service was excellent! The technician was courteous, fast and did an awesome job.
2023 Update: Fourth time customer. Mike did an outstanding job - he made 5 huge dog vomit stains disappear before my eyes. As usual, excellent customer service, on time arrival, carpets look great. Zerorez rocks! 2021 Update: Third time customer. Cam and Sam did a fantastic job. Could not be more pleased. Excellent…
All of the above. Mike was awesome and very professional at a resonably low cost. Glad I choose you guys.
The technician ("Jose") arrived as previously scheduled after texting that he would be here in 30 minutes. He said he had been in the carpet cleaning business over 20 years...music to my ears! The tenant's dog had left the brand new carpet a mess, and it would have had to be replaced if it could not be cleaned…
Marlo did a fantastic jod! He was very professional and gave me some great tips for future cleaning. We will definitely use you guys again!!
Your cleaner did an excellent job. Huge thanks and appreciation for Stephon.
Kyle did a fantastic job cleaning the carpet and tile. Very professional and pleasant to talk with. Worked on giving me a good deal on the cleaning. Provided tips on
Fabulous job. I have use zerorez twice now in 11mos. Both technicians were very knowledgeable and offered many suggestions for the upkeep if my floors and carpet. Tech were very thorough and professional. You can't ask for cleaner floors. Carolyn Molash
Great service! Showed up on time, very efficient, carpet looks fantastic. I plan on having them back on regular basis to keep carpet clean.
Have dogs? Old dogs? Puppies? You need Zerorez in you life!!!! We have these guys out quarterly. They are always punctual, polite, informative and efficient.
John was AMAZING! After having damage from a moving company and a year of wear and tear, I thought I’d just have to give the couch away. He made it look brand new. The rug that we’ve had for 8+ years while we had a puppy is smelling fresh and looks super clean. Can’t recommend him enough!
Had multiple dog urine carpet stains. Paid extra so stains are not supposed to reappear. Time will tell! Professional and courteous technician. My carpet looks new again. Very pleased. A bit pricey but did good job.
Tech was on time, communicative, friendly, and very efficient! Explained all the pricing and cost beforehand so there were no surprises and made sure everything was up to my standards before the job was done- would definitely recommend to others!
Best carpet cleaning we've had. I have used them multpile times over the years. They are always very thorough and do a great job. I will use them again and I highly recommend.
Great product! This is the only carpet cleaning company that I’ve ever used that truly gets the stains out. With other companies after the carpet has dried, the stains still appear. Not with this company. I highly recommend! Also, Sal had the most amazing socks on and made me laugh 😂
Stephane did a fantastic job cleaning 4 of our rooms. He was very thorough with explaining the entire cleaning process, price, and even demoed their upholstery cleaning service for free. I have two small dogs that occasionally like to “mark their territory” on our carpets. Stephane was able to get them all out and…
This place was awesome and their staff is very friendly and respectful!!
Very friendly staff. Excellent work. Removed some pet stains.
Excellent customer service by the representative that cleaned my carpets/rug!
Fantastic job!! Sal the technician was professional, friendly, and honest. Will definitely use again in the future.
Zerorez Austin does such a great job on my carpet! They’re on time, fast and make my carpet look brand new again! I’ve had them out to clean my carpet and area rugs 4 times in the past 8 years and they have never disappointed me.
Jose was fast, efficient and very professional! We would book with him again in a heart beat!! Thank you!
Sal and Marlo were very professional and explained thoroughly what they would be doing. They offered additional services for the future also. We were very pleased with the results. Would definitely use them again.
Kyle did a fantastic job for us. I highly recommend Zerorez!
Kyle was prompt, courteous and knowledgeable. It was great that he could look up the history of service at my home on his app and had the costs easy to reference as well. He performed his work diligently and offered me additional services that I will consider in the future. Overall a great experience! I will…
Lived life in our home for 10 years. We are in the process of moving. They made it look brand new again
Sal was very professional. He explained the process, billing, and made sure I was pleased with the cleaning. I would highly recommend him and zerorenze.
10/10 recommendation! Kyle provided a fantastic consultation. I appreciate the eco + pet friendly approach. My carpet, mattress + bed frame, area rug, and couch look brand new!!!!
John was the best! He did a fantastic job on my carpets. Dog smell gone!! The entire job he was very professional , courteous and paid attention to the details!! We will use them next time!! - MARCH 4th We had the carpets cleaned again this quarter … we like to keep the pet smell away!! Jose did a nice job and was…
Both employees were very professional and quick on the job
Could not have had a better experience! The technician was very professional and courteous. He showed up early and went above and beyond our service request. The carpet and floors were amazing after he was done. The pet treatment was amazing and our old place smelled great afterwards. I would highly, highly…
Kyle was extremely knowledgeable and cared about my house. He did an amazing job cleaning the carpets very well. I'd definitely recommend (Kyle) in anyone's home to do the right job.
Great job. Older carpet looks so much better. John was prompt, polite and knowledgeable.
Very reliable and carpet is cleaner than any other company we have used. Dry within 3 hours!
Making the appointment and setting everything up was so easy. There was no back and forth communication. On the day of the gentleman arrived on time and was very efficient. The carpets look great and it was done in no time. I was especially appreciative of him cleaning up before he left!
Will was on-time and incredibly professional! He was thorough but also quick. So happy to have my carpets and sectional back to looking new!
John did an amazing job bringing our old carpets & stairs & grout back to life! He was very thorough & I felt like he was cleaning like it was his home he was taking care of. I thought our flooring was a waste to even try - and was wrong! The carpets look & smell new! The grout looks great too. Will definitely use…
Ben arrived early and honestly assessed the stains. He was polite, professional and thorough. I am pleased with the stain removal
Very efficient.
Excellent job getting odors out of the carpet and upholstery.
Bradley was fantastic! Personable, professional, and punctual! I will use them every time! :)
They removed a very difficult old pet stain which was important to me because my house is on market
Kyle was very professional and did an amazing job on my carpets, sofa, and a rug!!! Would definitely ask for Kyle K again!!
Wow! Great job cleaning where my dogs made messes! Saved my carpets and got all the cat hair up as well. Thank you!
Everything went well and we would use your service again.
Zerores is quality effective company Which I will use agaiin.
We had a great experience and couldn't be more pleased with how quickly the work was done and our carpet looks great. Several of our neighbors have used Zerorez and they all highly recommended them.
Mike and Willy were very professional, courteous and thorough. They did a great job!!
The service from Zerorez was amazing. Brian was on time, professional and courteous. He reviewed the payment prior to cleaning so there were no surprises. He did a fantastic job on cleaning our carpets and couches. I would highly recommend.
Very professional. But no military discount !!
I will definitely use Zerorez again. My carpet smells great. The service is very professional and they listened to my carpet cleaning needs. Definitely A+++service. Thank you! : )
Ben did a great job he’s very friendly, efficient and knowledgeable!
Courteous, fast, great job!
Awesome cleaning job. I will use this company again.
Our experience with Zerorez and especially our technician, Kyle, far exceeded our expectations. A new rescue puppy had several accidents on our new carpet and other companies just masked the smell with chemicals. A day or two after they left, the odor returned. We would have been caught in an endless cycle, an…
Kyle was the technician who performed like a professional, the work he did for me was "outstanding" I will use zerorez again, and refer my friends ,clients, everyone!! Thank you Kyle!! Andee V.
I am always extremely satisfied with ZeroRes. Love their professionalism and their expertise. It is hard to find a stain they can’t get out! Thanks for another excellent cleaning.
Rug and carpet look great!
Tge Zero Rez process is the best It doesn’t leave the carpet crunchy or attract more dirt. I invited Bradley back because he did such an excellent job the last time.
Brad and team were excellent! Provided excellent customer service and was so efficient! Will be calling back soon to schedule other appointments. Thanks!
John was very helpful, courteous and efficient.
2023 Update: on time, quick, professional, will continue to return to zero rez for our carpet cleaning needs. The quality of the cleaning is alway great. This was my first time getting an area rug cleaned… boy is it pricey compared to the carpet… $1/sq ft. Was almost the same price as 3 rooms of carpet…. While it…
The staff were very nice. My only complaint is they forgot to clean my tile for free as promised. Capet looks pretty good!
Carlos arrived on time and did a very good professional job!! Grateful for him and ZeroRez
The crew was prompt, kept us informed and on time! Will defuse them again!
Great service and professional. Would definitely use them again.
Jose did a fantastic job removing a few pet stains and left the carpets looking great!
Super nice professional (John). Everything looks fantastic and smells clean not chemical.
Friendly and prompt.
Great company, great communication and the tech Lance was excellent! Price was on point!
Had a great experience! My carpet looks great!
Would highly recommend. It didn't take long. He was on time and my floors look great. In the picture you can see the before and after. Such a huge difference.
They were professional and fast.
Super nice and professional! The tech was very knowledgeable and I will definitely be booking them again.
John was great and very professional
They did a really great job on the floors and also communicated really well before and during the visit!
Very professional and quick! Two things I love, definitely recommend!
Kyle was professional. Explained the process. Did a great job
I was well pleased with the spectacular work Oscar and Lance did on 3 of my rooms! I’ve done business with other local competitors and never received this type of service. The results were top notch! Oscar and Lance were so professional and thorough when explaining the process.I’m asking for these guys again!
Very professional, I was able to schedule a block of time online, got confirmation and reminder emails, was called about 20-30 mins before appointment to let me know they were on the way. Came in and gave a reasonable estimate, helped move some items, started work and completed 5 rooms, an area rug, and hallway in…
This is the second time using this company. I requested Mike. He does an awesome job, very courteous, explains everything he’s doing and quick. Anytime I need my floors cleaned I call Mike.
Our cat developed diabetes and had a pee accident in one of our carpeted rooms. I called Zerorez because I did not want any sticky residue left behind and also I had seen their work before and was confident they could do a good job. The tech Bradley was very professional and thorough and we are pleased with the results so far.
This company came recommended by a few neighbors and they did not disappoint. Easy schedule, the team provided a 3 hr window to arrive but always came at the top of the time frame. Appreciate the pre call giving us 30-45 min before arrival. Our tech Bradley was very professional, courteous, and informative of the…
They did a great job and the scheduling was easy and super convenient.
Great results! On time. Very nice guy. Couldn’t be happier with the results!
Stephen was professional and very nice!
Mike was very professional, on time and an excellent communicator! I’m out of town and he sent me pictures and a video of the cleaning! I’m pleased 😊
John was very professional and knowledgeable. He did an excellent job cleaning the sofa. It looks brand new again.
We installed new carpets in 2022 and then got a new puppy shortly after - we had a lot of pet stains that we couldn’t get out with a traditional steamer vacuum so we looked into Zeroz for professional cleaning. Ben did an awesome job getting those stains out in the entirety of our house in under an hour! Very…
Fantastic service.
Carpets look fantastic
Second time that I've used Zerorez with awesome results!
I stumbled across this service while walking out my apartment and stopped and asked Mike who was on working on another apartment some questions about the services provided. Mike professionally and confidentially answered all of my questions. Most importantly he was able to clean my carpet right after he was finished…
Technician was great awesome job always happy with the service from zerorez
Sal and Erica were amazing! This was my first time using Zerorez and I had such a great, great experience. Sal and Erica were so nice and friendly and even took the time to explain everything, offer suggestions. My carpets looks awesome and I can't thank Sal/Erica and Zerorez enough. I recommend Zerorez to anyone…
Very professional. Prompt with texts to let me know they were on the way. Worked quickly but not hurriedly. Very satisfied with outcome of cleaning.
Kyle was friendly and knowledgeable. Very pleased with the service. Will definitely use them again and recommend to others.
John was prompt and respectful of our space and time. He’s extremely personable and tried his best. The carpet looks brand new. He also cleaned a small amount of tile so that I could see the quality of his tile work. I will certainly call soon and have the rest of the downstairs cleaned by him. Thank you so much.
ZEROREZ did AMAZING! They will now be my go to carpet and upholstery cleaner! Toxic free, no weird smells and they got a 6 year old stain out of my carpet that no other carpet cleaners could do! I did my research on best carpet cleaning companies and these guys are it!
Amazing job!
John did a fantastic job with professionalism. He suggested the pretreatment since we have an indoor dog and pleased that we did. Will definitely be using Zero Rez Austin again and hope John will be our service tech when we do.
Very professional and thorough. Floors look great. Cleaned the grout on the tile and terrazo.
Big difference before & after. Tech was great, friendly, broke down the cost and options for each room, did great with our larger dog around as well. Thanks!
He did a great job!
Did a awesome job
We had a wonderful experience with Zerorez! Sal was friendly, punctual, informative, and professional. They did a great job getting out all stains, even old ones that we figured were beyond repair. Would recommend to anyone looking for a carpet cleaning!
Super convenient to book online e. They showed up and cleaned carpets quick and it looks great and smells great!
Did a wonderful job.
Fantastic carpet cleaners! Showed up on time, showed me what they were doing at all times. Showed me what they were pulling out of the carpet - yuk. I will be scheduling these folks again when I need their amazing services.
Sal and his colleague was very professional. He explained everything in details and answered all our questions in a professional manner. I already recommended them to my friends and families!
Employee was very fast and carpets appeared clean at first (they are only a year old)…but urine smell remained in one room from a puppy even though we paid extra for pet treatment. Accidents were only a week to two weeks old. One rug remained stained. I was told it was due to the age of the rug (it’s three…doesn’t…
Great experience.
Stefan did a wonderful job- was very thorough and explained each process. Very pleased with the results- thank you.
John was very friendly and informative
All over awesome job!
Efficient, nice, and good communication! Awesome job by Jonathan!
John did a wonderful job!
Bo was outstanding from the beginning to the end. He was courteous and very knowledgeable. I will definitely ask for him again.
Very prompt and professional. Results look great!
Zerorez was such a great experience! Extremely easy scheduling, quick to come out, and the quality was great. Beau, our technician was on time in the 2 hour window they gave for arrival, did a thorough job inspecting and was transparent with everything! He was extremely nice and professional. Will definitely use again!
Great work, carpets are clean again! No chemical odor. The house feels and smells fresh. Serviceman was knowledgeable about the different types of carpet in my home.
Mike & Ishmael were here today and they did a FANTASTIC JOB! I cannot recommend this company enough. Excellent work and service!!
John was the employee who cleaned pet stains out of my carpet. It went from spots and terrible odor to looking brand new again! John was very respectful and transparent, I would definitely use this service again what a great experience.
Super thorough, friendly, did the job quickly and really well.
Customer for life great service
John came out to help me with a smelly cat urine issue that persisted after another Capet cleaning company had already tried without success. The carpet expert at Home Depot recommend ZeroRez before replacing the carpet all together. John was very knowledgeable, polite, thorough, professional, and worked for 2 hours…
Carpet looks and smells great. Pet odor gone.
I can’t believe how clean the carpet is, you can’t tell we ever had dogs!
This is my third cleaning with Zerorez. We try to schedule service once a year to maintain our carpet. The Zerorez website makes it so easy to schedule, and they are helpful and responsive. Sal and his team were friendly, efficient, professional, and respectful during the service. Great experience, no harsh…
Jonathan was professional and good with the pets and the carpets smell much better.
Great experience with Zerorez!! They are very communicate and proactive - would absolutely use them again!
The gentleman who cleaned my carpets, did an excellent job. There are areas that I didn’t think could ever look normal again, but he worked hard to make it look almost like new. He explained everything before he did it, and not only did he clean the tops of the stairs, but he cleaned the risers as well, something…
It was so good, my wife called me at work to say it all “Looks like new”
It still has the odor smell on rug. The last time I had it cleaned it did not leave a smell. It is clean but smells.
They were prompt and very professional.
Very impressed with your personnel and the quality of care they gave. Polite, personable and professional, they explained each step and prices given up front were what I paid, and I feel I got value for money. My carpets and sectional have a new lease on life. I would not hesitate to recommend to others and look…
Looked clean but didn’t smell clean after. Didn’t remove small stain in carpet.
Service was impeccable
Zerorez was recommended by a friend. My carpet upstairs was disgracefully filthy, and the job they did is unbelievable! I highly recommend this company.
Bradley and his team mate were the utmost professionals came in and got it done and were a big help. I highly recommend using those two and this company.!! Thank. You for the amazing service from your two employees and give them a raise!!👍
Results were day and night👏🏽👏🏽👏🏽
Beau rocks! I love Zero Rez. They are always very thorough and professional!
Kyle was wonderful! He did a thorough assessment and gave us great options! He was kind and friendly and a pure joy! Would highly recommend him and Zerorez as a whole!
This is the only company I will ever use to clean my carpets. Stefan did an amazing job!
Good service. Recommend it!
Excellent. Highly recommend
Great job and very friendly!
Kyle was amazing, knowledgeable and hard worker. Highly recommend!
Bradley W was our technician. Was super informative and went the extra mile to help us with our specific cleaning needs. We let our carpets get pretty bad and our new dog really did a number (1, to be precise) all over the house. While some of the stains have set in and couldn’t be eliminated entirely, things look…
Great experience-Jeremy did an amazing job & the pet smell completely gone! Also fastest drying time ever!
Lance was AMAZING, Friendly, Very Informative and just an Overall Awesome guy to work with.. I will definitely be using this company again and will definately ask for Lance back!!
Sal and Erica were very professional, arrived on time, explained the process. The outcome of the carpet and stairs cleaning were amazing. Also grout was cleaned and it looked like new! Will use their services again.
TECHNICIAN WAS VERY HELPFUL AND EXPLAINED CLEANING PROCESS. HE ALSO HELPED ME TO REPLACE AN OLD RUG WITH A NEW RUG BECAUSE MY COFFEE table weighs 90 pounds.
Our tech was on time, professional and courteous. Will definitely use Zerorez again!
Have used several times and will continue! Great results!
Excellent service person, extremely professional. Will definitively use them again when needed. 5 stars, more if I could.
We have high grade carpet, but is 19 years old. When they cleaned it, it looks like almost new again. Was really impressed with how they cleaned our tile floors & grout!
Thorough, professional, informative and quality work. Feels extremely clean and sanitized & I wish I got this done sooner. Excellent work.
Sal and Erica are the perfect team to have in your home. Sal explained the cleaning technology Zerorez uses when cleaning your carpets and upholstery and knows his business. We also had Sal add the MicroSeal to our sectional to protect from further spills. My carpets and sectional look like new. I highly recommend Zerorez.
Jeremy was friendly and professional, explaining both the process and checking in with me as he went to ensure that both the cleaning was to my satisfaction and that the essential oils used weren’t too overpowering a scent. In addition to pet stains, our furniture sat in the garage and a storage trailer for a month…
This is my 4th time using Zerorez and I will continue using them . Very happy with my carpet cleaning . Very friendly employee. Bertha Martinez
Oscar and Ben did an amazing job!!!! My carpets look brand new !
Kyle was a 10 star professional! He was on time, courteous and HONEST (we knew one room/carpet had less issues the other two) - Kyle quickly assessed the areas and stated what we already knew. He could have TRIED to sell the deep clean to us- but instead he was honest and told us only two of the three rooms needed…
Mike did an excellent job on our tile and carpet! They called for arrival and showed up on time! Very nice and professional. I highly recommend them!
My dog got hit with a skunk spray & carpet treatment removed awful skunk scent & dog smells from my carpet.
Jeremy was fantastic! He had a cancellation before my appointment and called me to ask if he could bump me up to an earlier time slot, which I was happy to do so. Once he got here, he informed me of other options that would benefit my pet stained couches and carpets. We chose to upgrade the service seeing that it…
The team did such a great job. Right on time, super professional. Will use Zerorez again and sure hope I get the same two technicians!!! 😃
Excellent job, as usual. Fourth time to use them.
An amazing experience and super happy and satisfied with the cleaning results. Employees were very friendly, organized and informative about every step of the cleaning process. Everything was clean and no mess left behind. Recommend 100%.
Bo is here on time. Did the job really well went over it real real well with me to review it. Great quality good prices :-)
Wonderful experience. They were fast and punctual. Will be using again!
Super friendly service, on time, fast, very professional. Second time using them and so far consistent!
I took before and after pictures.. and it is AMAZING!! Milo did such a great job, I cannot say enough about him! I had MANY MANY deep pet stains in our high traffic areas, and my carpet now looks almost brand new! If I could give 10 stars I would! I am extremely happy with the job they did! They FAR exceeded my expectations!
Appointment was incredibly easy to schedule. Steven called 15 minutes before arrival, as requested. He was on time for the scheduled service and provided insight into problem areas. I am very happy with the results! Thank you!
John was great to do business with: Call with enough lead time like they said he would, showed up on time, answered all my questions, and worked efficiently and professionally. Helped me move the heavy your pots that I couldn’t live on my own.
Awesome!
Bradley was professional, efficient, and highly skilled. Our 10 year old carpet looks brand new! He also put micro seal on the carpet to help us avoid staining in the future (we have pet throw up and coffee spills sometimes) for a reasonable price. Would recommend zero rez!
They were on-time and took the time to work with me on what services I wanted. I took advantage of the advertised package on the radio, 3 rooms and 100 sq ft of tile. They didn’t try to upsell me at all. In fact, I requested additional services. They were very fast and professional. Our carpets, even though…
Very friendly competent and did a good job.
Steven (Stephen?) did such a great and thorough job. He even saw stains in our couch and some of the carpets and added extra effort to get them out. I love how easy it was to schedule, I love how prompt Steven was to the appointment, I love how he understood exactly what I needed and executed on it without needing…
We have used Zerorez for years and always get amazing results. Their technicians are always friendly, professional, communicative, prompt and knowledgeable. Their attention to detail is awesome. I wouldn’t use any other company for my carpet cleaning.
It was a great experience start to finish. It was easy to sign up for an appointment online. They reached out within 24 hours to confirm the appointment and again the day before. I received a courtesy call ahead of time prior to them arriving. The technician explained everything up front prior to starting. Service…
Sal did a great job. Quick, efficient and very thorough.
Kyle did an outstanding job! He was very professional, informed me of what services would work best for the issues I had on my carpet, and took his time to do the job right. My carpets looks great! Would definitely recommend him!
Kel & Jeremy were respectful, punctual, thorough + quick to get through 3 rooms + do an area rug. Great value + excellent service!
Great customer service and results
I continue to get my carpet and tile cleaned by Zerorez. My floors look great every time! Their customer service always exceeds my expectations. I’m always satisfied with the final results.
is a really great company. It was easy to make the appointment they checked up with me beforehand getting close to the appointment and also on the day of and after. I actually wasn’t able to be there but they still did an amazing job I believe his name was Andrew was very helpful had lots of recommendations I just…
The team called in advance when they were 20 min out. Upon arrival, we did a walk-thru and discussed the options. We had 4 bedrooms carpet cleaned, the master shower cleaned and grout sealed and then decided to have them take three large area rugs back to their service department for the thorough cleaning and…
Great service! Came on time, prepared, professional and very kind. My carpets look great and I will certainly use them again!
This was such an easy service to book, and they did an incredible job. My house smells amazing. I’ll definitely book again!!
This is the place to call for getting your carpets and tile cleaned. Pet-friendly products.
The quality of arrive you get with Zerorez is awesome. They have done tile cleaning and carpet at both of my rental properties and it’s amazing what the final product looks like. They always take good care of us - wouldn’t call anyone else!
This company has great service! Bradley was very professional, knowledgeable, friendly & did such a amazing job on our carpets! He explained everything each step of the way! I will be using this company everytime👍
Super quick and polite crew, my floors look and smell good!
Tyler Brossman was amazing. Clear communication, prompt actually early. A fantastic job on our carpets and no odor when I arrived at home. Recommend trying Zerorez for your carpet cleaning needs
John Jennings was a rockstar! He called before arriving, was professional and did a great job on our requested areas. He was also gone before I even realized it! Totally recommend zerorez services!
Tyler was the man! They dont just come in and clean. They explain exactly what they are doing, what to expect afterwards, and they take their time. I would definitely recommend them.
Stephan did an great job cleaning delicate wood floors, tile and grout, a heavily stained piece of upholstery, and three big area rugs. I will definitely use them again.
The guys were on time, courteous,explained what they were doing and left with a smile and thank you. Great service!
Excellent customer service. I will definitely use again!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |



