Zerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
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Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for pet stain & odor removal
Clear ✕All 938 Google reviews tagged “Pet stain & odor removal” · showing 140
Another season and another cleaning. Thank you, ZEROREZ. We love when you arrive because our carpet and furniture always looks and smells wonderful. Courteous service - couldn’t ask for better. Thank you!
As always, great customer service, thorough explanation of treatments and quick! I use them annually and recommend it for feels of a brand new house.
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
Amazing service! It's like having a magic eraser! :)
What a great experience with Zerorez and Colby, who performed our cleaning! From proactive communication to EXCELLENT service by Colby during our cleaning, the attention to detail and tailoring the cleaning to our specific needs on the fly was truly appreciated. Zerorez was recommended to me and I recommend it to you!
Jose did a great job! He cleaned the carpet after a doggie mishap and cleaned a couple of white upholstered chairs (bought prior to getting dogs lol). Jose is funny and personable, thorough, and quick! I very much appreciate the help!
These guys are fantastic! I highly recommend. They are professional, thorough, and FAST!! He was done in an hour, and my carpets look brand new! I will 100% be booking them again. big thanks.
They did an amazing job in 4 of our offices
We have used Zerorez once a year for four years now, and for the last three, we’ve been lucky enough to have Kyle take care of us. From a customer’s perspective, he is the gold standard of service. He’s the reason we keep coming back; it is rare to find someone who balances such technical hard work with a truly…
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
It was a little pricey but worth it. The tech communicated with me, was on time, explained the process, gave me some tips and was courteous. I plan to use them again!
Large area rug and two bedrooms. Added extra service not listed below.
Great service - Raul was awesome and did a fantastic job in an impressive amount of time! Littttttle pricey depending on the services you get but I think that goes for any professional carpet cleaning business honestly. Regardless I am satisfied and would definitely use again in the future!
Colby was great!! He was very thorough with the cleaning process details and even more so with the actual cleaning. My white couch looks practically brand new! I’m so happy with the results!!
They got up spots I don’t think would come out! Very happy.
Raul took great care of my carpets and furniture! He got rid of some pesky pet stains, took the time to explain what he was doing and gave suggestions to maintain it.
Colby turned my 2006 motorhome carpets from “seen better days” to showroom fresh. He didn’t just do a quick pass either, he went all in and cleaned everything from top to bottom like it actually mattered to him. That kind of care is rare. His pricing was fair and straightforward, no surprises, no games. He showed…
Incredible service with attention to detail! The professional staff brings a high value to customer service!
Fast and efficient. Very nice. Looks brand new. Had all of my downstairs tile cleaned plus an upholstered chair!!
Upholstery cleaning - sectional Jose was great. Arrived on time and did a great job! Would recommend!
Raul is the man. He showed up on time, was very clear about pricing & got to work. Will be using them again at our properties in the future. Thanks, Raul!
Paid extra for pet odor/urine treatment and removal and the carpet still smells like dog urine in some spots, so that's annoying.
Great work by Antonio. Got the stains out and left our carpet almost like new.
Stephen was our technician and he did a great job treating and cleaning our carpet. He was thorough, friendly, and very helpful in making our home clean and fresh again. Thank you Stephen! We highly recommend Zerorez 10/10!
Excellent professional, friendly, and quick service. Prices seemed reasonable. What else do you need? They showed me where a roommates dog created extra dirty carpet and suggested a moderately priced deeper clean. Would use again. 👍
Kyle was prompt & professional. Did a great job on our carpet & sectional. My husband noticed immediately! Great job, thank you!
The representative who cleaned the carpet was on time. He gave us understanding on the process and was very knowledgeable about the dirt and stains we had on our carpet. He advised us on what he believed would be the outcome of the cleaning. The cleaning was beyond our expectations.
Colby did a great job cleaning our pet-stained carpets. He was on time and explained things before he got started. Easy transaction, satisfied customer.
The technicians, Mike and Steve, knew what they were doing and were great to work with! Things are much cleaner now!!
My carpets and mattresses look absolutely amazing! My carpet expert was very kind and very knowledgeable. Definitely will be using them again in the near future.
I've Zerorez come to our house every year for the past 5 years, usually right before the holiday season. Our tile and carpeting always look fantastic once they are done sprucing them up, and they've offered helpful and effective solutions for problem areas. I highly recommend them.
Wow! Super fast and my carpet looks so clean at a very fair price! Saved me the hassle of doing it myself even with two different carpet steam cleaners I own, including THAT green one, lol. Beau did a great job!! Will definitely use again, and I plan on using grout refinishing and upholstery cleaning services next!…
ZeroRez was easy to setup my appointment online. Everyone I interacted with was very professional, friendly, and were also very upfront with pricing. I can't say enough about my technician, Trey. Super friendly and knowledgable guy. We will definitely be having Trey back out soon to clean the tile in our house.…
Always professional. Always a job well done.
Benjamin was very pleasant and professional, an excellent technician. Excellent service and cleaning. Very pleased!
We just had our carpets and area rugs cleaned by Reg with ZeroRez carpet cleaning. Reg did an excellent job. He was quick and efficient as well as super friendly. Thank you Reg for such a good job. My house smells so clean!
Very attentive to all my concerns. Very thorough explanation of use of what their cleaning process is. Also had my grout sealed & bathroom tile Cleaned. Will definitely use again!
Zero Rez responded immediately to my emergency rug stain. They communicated brilliantly every step of the way. Raoul and Nate were friendly, professional, and extremely knowledgeable about treating the stain. It's like it was never there. They communicated up front about pricing etc. I just can't thank them enough!!!
ZeroRez was a game changer. in an hour our bedroom went from smelling like puppy puddles to fresh and clean! Stephan was polite and did a great job! Thanks ZeroRez
Stephen was professional, knowledgeable and went above and beyond in helping to move furniture and accommodating additional rugs to clean. Highly recommend!
Amazing service would 1000% recommend Emerson again!!! He did an incredible job and was fast!
Zerorez is the best carpet cleaning company I’ve ever used. They always do an excellent job, on their couches too.
Only choose Zerorez for my area rugs and carpet cleaning. They are convenient, transparent, respectful and thorough. The drying time is minimal (compared to other company's) which is great for busy families.
Kyle was friendly and super professional. Told us about what to expect and said at the conclusion of his work that if we need anything else cleaned don’t hesitate to call!
The tech called 30 minutes before showing up which I liked a lot so I could put my dogs up! Both of the techs were friendly and professional. They did the pet treatment and My carpet looks and smells much better. I will definitely have them out again!
Very professional company very professional employees very professional job I strongly suggest them to clean all your carpets throughout your house or office
Loyal customer. Product and service is great!
Great ! Looks and smells wonderful!!
Colby was courteous and professional! He did a great job on our carpets. There is no lingering odor and he was able to remove all stains except for some stubborn pet stains. He did manage to lighten the stains so they're not as noticeable. It's old carpet so I'm not surprised he couldn't get them completely out. I…
Fast and efficient!
Have used ZeroRez multiple times and always such a great experience.
Another stellar job by Stephen. We appreciate the ZeroRez membership! Exceptional service and care - every time!
Very pleased with the entire process - scheduling, the notification of arrival, the service and explanation of what they were doing/ had done. No one *wants* to have to get their carpets cleaned, but Zerorez makes it much easier!
Fair, efficient, and clean. Our Service Tech was on-time, professional and walked us through his process and additional costs of services we added, and walked me through final outcome. I was very satisfied.
They arrived on time and were quick to start. The difference in the carpet is remarkable. We have two dogs so high traffic areas were dirty. The end result was well worth the cost. I do plan to use them again and will recommend to friends and family.
Quick, thorough very professional. Steven was polite and knowledgeable.
Arrived on time, carpet cleaning job was done quickly. The technician was very courteous and also did a fantastic job especially on some old carpet stains that had been there a long time. Thank you for your attention to detail and great service!
Beau was awesome! Same-day service. We had just moved in and Beau helped us get our house move-in ready - headboards, cushions, rugs, he could do it all! 10/10 recommend.
I have 3 dogs and have been using ZeroRez for years at my homes in Atlanta and Florida and was always pleased with the results. Now I use them in Austin. I called and Brad immediately came out and cleaned and deodorized my stairs, hallway, and primary bedroom. The carpet looks brand new!! All stains gone!! Amazing!! Thank you!!
The technician was very professional and did a great job on our couch and area rug. I highly recommend Zerorez for cleaning. They don’t use chemicals and the results are amazing!!!
This is the best service I have ever used! I use the service regularly. Technicians always do an excellent job. Whenever my dog messes up the carpet, I call Zerorez. They have the best deep cleaning technology. I would highly recommend the service! Kyle is the one I always prefer because he cleans the best.
Did a great job, very friendly and professional. Carpet looks and smells very clean!
Cannot speak highly enough of the work Josh did! I was amazed at how well the carpets came up and you’d never know two Bernese Mountain dogs had been living there!! Very interesting to hear about them using their own special water so less chemicals are required as well! I would certainly recommend zerorez to all of my friends and family!
Consistently good service. The technicians have been very friendly and efficient. Booking an appointment online is very easy and the pricing is fair.
I haven’t had my oriental rug cleaned in over 10 years. Josh from zerorez came this morning exactly when he said he would and cleaned in place! He also cleaned my sectional and easy chair and all my dining room chairs. He was great!
Josh did an amazing job! He took his time and was very thorough. We’ll definitely request him again!
Always the best! On time, great job and courteous employees
I'm a repeat customer and this last experience was great! We got a puppy and needless to say we needed help. You can’t even tell we have one now! Tech was super nice and friendly! The carpets look great! I wish I could give more than 5 stars. Ask for Stephen. He does impeccable work!
Your guys did a fantastic job cleaning our carpets !! Very professional, polite and so nice explaining what we needed and what he would be doing in each room, and they explained a couple of options to help with maintaining optimal performance of our carpets between cleanings. Very helpful. I highly recommend!! We…
We recently had Zerorez come out to clean our carpets after our dog had an accident upstairs. Unfortunately, we didn’t catch it right away, so by the time we found the spot, it had already dried and sunk deep into the carpet. I was so worried we’d have to replace the entire area especially after already treating the…
All good! On time. Excellent job! Very pleasant and efficient! Looks great and smells great!
Kyle is the best. He is so thorough and does an excellent job cleaning out carpets
My favorite thing about Zerorez is the way the carpet feels after cleaning. I love not feeling any residue. Thanks for prompt and professional service!
I have been using them for years. The staff is always friendly & professional. My carpets look new every time! Thank you again!
I’ve used Zerorez several times. Nice people and fair price. Service is always a A+!
Great as always. I will continue to use them.
I am so glad I called. They were so great with our upstairs carpet. You can't beat their prices. We will be using them again! And we just had our entire sofa and chaise cleaned. Amazing results.
I wanted to leave a review for both visits I had. The first was with Mike for the dryer vent cleaning. He and the other gentleman were very polite and did a good job. Quick and efficient! The second job I had done was carpet cleaning (3 rooms, stairs and hall). John was awesome and so sweet! I appreciated his…
5th visit update 2/03\2025 Bradley did a great job with carpets and tile. Thx again. Dory. My own home is clean and fresh again. Thank you Erin great service. Floors look amazing.11/20/21 My carpets are clean again at our rental unit. I always use Zerorez for all my carpet needs at my home and my rental homes.…
Went above and beyond !
John was great! He was able to come early which was great. He did an excellent job cleaning and treating our carpets for stains and pet odor. Our tile looks great and the grout looks so clean!
Love this company. Having dogs in the house makes it extra challenging to keep clean but the two rooms w carpet are looking a smelling great now. So affordable I can have this done every couple of months. Thanks for your excellent service.
Benjamin Bravo and Steve were phenomenal, efficient and totally knowledgeable about the business and the process of Zerorez and how the cleaning process works. Benjamin informed me about the membership and all of the details concerning the membership application. Benjamin also instructed me on the cleaning process…
Very impressed with professionalism of agent,Stephen. Very polite and informative. Will request his services again.
Was very good and smells wonderful. I would highly recommend. Thank you 😊
Very professional. Recommended Great job. Quickly done. Awesome results. Thank you.
Zerorez does such an amazing job. Donald is fabulous. Very patient and efficient with a great eye for details. Knowledgable in his recommendations to improve the life of the carpet.
Great professional service. The job that Zerorez did made my carpet look clean and revived.
Kyle was AWESOME! Very knowledgeable, offered different options based on our cleaning needs with a puppy, and even our little puppy liked his work! This is my 3r d time using Zerorez services and they always do n AMAZING job for our family. You're in good hands with Zerorez!
Beau was amazing! He did a great job and was very thorough!!
Zerorez has been my carpet cleaning company for several years. No one else can get puppy stains and that "dog" smell out like they can! I'll use Zerorez every time I need a quality job done!!
Zerorez is the best for carpet and tile!! We had Ben and Sal come and clean the carpet and tile and wow what a difference! We will never use any other company and give a 5 star for customer service and perfection! Happy customers again for the 3rd time. Request Ben and Sal! Super nice guys and hard workers😀
My carpet looked great. They did a fantastic job. A great job.
We had a super nice guy from Zerorez come out to clean our carpets today. He did an amazing job. I have been very pleased with their work since starting with them. It’s not the cheapest carpet cleaning company but well worth it for what they can do and how well their extras work on dog accidents. I am so pleased and will call them again next time.
Stephen called me a lot earlier than my appointment and asked if I was interested in him coming by early. I was extremely pleased and was more than happy to get the work done. He was very friendly, informative, and wasted no time getting to work. The results were incredible and I wouldn’t hesitate in using them again.
Excellent service, good communication. They showed up early.
Absolutely perfect from first contact to finish. Colby was professional, so knowledgeable, suggested problem solving, gave me the best deal, quick, efficient and so clean!! I only use Zerorez!
Great job! Carpet is totally clean and the house smells great! Outstanding!
JUAN WAS AN AWESOME EMPLOYEE - WHO DELIVERED A GREAT CLEANING.
Beau was excellent. Very professional and showed us about the Microseal which we added. We use Zero Res about 2-3x a year. Four kids and a dog demand our furniture and carpets/rugs be cleaned that often. We’ve stuck with your business for years and have liked the people who’ve been sent before. However, we will ask…
The best carpet cleaner ever! We had pretty much our whole house done. Beautiful job! And was quick!
Mike and Surge did a wonderful job! Thanks guys. They were kind and knowledgeable. True professionals and super customer service.
I'm blown away did a stellar job and explained future things to help. John was 1st rate.
I have a five-year-old and a dog that just about ruined our carpets. Stains everywhere from the dog, and spilling of drinks, juice, even wine. Zerorez came out a few days after I called them and cleaned three rooms.at a very reasonable price. Ken did an excellent job cleaning the carpets, explained the entire…
Cleaned my upholstery sectional couch. Love no chemicals used! Also got protection put on rug and couch. Great experience. Team was informative, worked hard, explained products being used, happy to serve. Also told about 30 day guarantee post service. Will definitely use them again
Once again, very satisfied with Zero Rez. Steven cleaned out carpets, tile and a chair. All looks great! This time Oscar and Erika came out and they were great as well! Bo came out today and once again, an excellent job!!! We love zerorez!
Very knowledgeable and courteous. Was able to show me the extent of pet stains with black light (dang dog!!). Would def recommend and will be calling them again.
Polite and professional.
Bo did a great job! Please put me down for next year.
Great service, quick work and the pet odor is gone! Definitely recommend!
Steven was excellent! Great job with lots of care.
I’ve used Zeroex a few times and always have great service.
Fantastic service. Super professional. We are 100% satisfied with ZeroRes and great team.
Our carpet and couch look like new. Staff was knowledgeable and helpful. Will definitely use this company again.
The gentleman arrived right on time. He was professional and the carpets look great!
Zerorez came again and Beau did a fantastic job getting my floors is beautiful shape for the holiday!
John was an awesome person. Kept us informed and up to date and tips for in between cleanings.
Our technician was great and on time. He explained how everything worked and how often we should have our carpets cleaned. I will definitely will be using Zerorez again.
We received excellent service from John. Explained everything in advance and did not rush the cleaning. We have used them before and will definitely use again.
Great job.
I had a great first experience with Zerorez. Stephan was my technician and he is a friendly professional. He educated me on what he was using and why he was doing it. He took his time and made sure the service he provided was exceptional. I have had another carpet cleaning company service my home and Zerorez &…
EXCELLENT CUSTOMER SERVICE and best of all legit cleaning of area rugs, carpet, tile floor, and shower! No residue behind to attract dirt or to come up from the base. Tech Ben took care of our floor and shower cleaning needs! Love Zerorez!!!
I loved working with Zerorez! They were very efficient and professional and did a great job getting our carpets cleaned. I would definitely recommend working with them in the future.
Zerorez has been cleaning my upholstery & Carpets for a while now & they always do a great job.
Carpets smell and look amazing. We had to have the pet stain treatment and the prices were very reasonable. Jose was nice and polite!
Kyle (technician) came in and asked me about the areas to be cleaned. Took time to consider what I said and then came up with the best plan to clean and protect the areas from further damage. He went above and beyond in getting my home thoroughly cleaned. Very respectful and kind as well! As far as the cleaning…
Beau was AWESOME! Very friendly, professional, did great work, and was awesome with my dogs! He was also able to give me a quote for my area rug on the spot, and now I'm excited to get it cleaned!
Steven was so wonderful and great to work with! Thanks for getting our area rug carpet cleaned!
Kyle was so great. The process was amazing. Our carpets look great and he took care with our home getting it nice and clean. Thanks!
Kyle was great. He made recommendations that hadn't been made in the past a we could see a very clear and positive difference.
They did just what I needed & at an affordable price. They were very Professional too.
Was very professional. Did an excellent job and explained everything very well.
My technicians were polite, knowledgeable, and professional- they worked expediently and the results were great!
Have been using Zerorez more than five years, usually twice a year. Always professional, friendly and they do a great job. They answer my questions on how to treat problem areas, suggest options and they work super hard! Floors always look great after they clean. Highly recommend Zerorez.
amazing results.
Courteous knowledgeable staff. Did a fabulous job on my carpet. Sergio identified areas of concern.
Stefan arrived on time and showed me everything he was going to do for the carpets, sectional, and rugs. He was so friendly, the doodles were relaxed even with the noise of the cleaning hose. It looks great and smells fresh with no chemical smell. We’re referring you to everybody! Thanks!
Seriously the best! Freaking miracle workers!! They got out spots I thought would never come out!!! And sealing the rugs?! Amazing 🤩
Service was excellent! The technician was courteous, fast and did an awesome job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |



