How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREZerorez
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 94 move-in/move-out cleaning services · 4.9★ from 5,245 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez for 8 kinds of job.
Zerorez for upholstery cleaning
Clear ✕All 397 Google reviews tagged “Upholstery cleaning” · showing 40
⭐⭐⭐⭐⭐ I cannot say enough great things about Colby with Zerorez! He did an absolutely amazing job cleaning our couch! His attention to detail, professionalism, and quality of work were outstanding. You can tell he truly takes pride in what he does, and it definitely shows in the results! Our couch looks and feels…
Repeat customer and very happy with our service. Our technician arrived within the appointment window and was very friendly and efficient. We had a large sectional cleaned and it came out looking brand new.
My technician was wonderful. Explained everything and the quote. My carpet, rugs and upholstery look great. Highly, highly recommend.
Edgar did an awesome job. Went the extra mile to make sure all needs were met.
Over the past three years, I have consistently utilized Zerorez cleaning services for the properties I oversee. Their exceptional customer service and comprehensive approach have made them my preferred choice. From the initial online quote request to the completion of the service, Zerorez maintains seamless…
Emerson did a wonderful job!!!!
Trey was prompt and professional . He delivered as promised. We are pet owners and he revived our sectional. He cleaned and protected our sofa. We were able to enjoy it within a few hours to my dismay. They called us the same afternoon to see if we had any questions or concerns. Who does that??? We are over the…
What a great experience with Zerorez and Colby, who performed our cleaning! From proactive communication to EXCELLENT service by Colby during our cleaning, the attention to detail and tailoring the cleaning to our specific needs on the fly was truly appreciated. Zerorez was recommended to me and I recommend it to you!
Jose did a great job! He cleaned the carpet after a doggie mishap and cleaned a couple of white upholstered chairs (bought prior to getting dogs lol). Jose is funny and personable, thorough, and quick! I very much appreciate the help!
Great service and technician, Kyle. Very pleased with our tile, upholstery and carpet cleaning!
Emerson was assigned to my address. I was very impressed, quality is fantastic and he was really professional. With a service tech like this I will be sure to use this company again and again! Highly recommend him!
After enjoying Zerorez for many years, I was really impressed with the professionalism and quality I received today. Kyle, was incredibly knowledgeable about carpet and tile cleaning, communicated well, paid attention to details, and had a great attitude and work ethic. Kyle and Kameron’s thoughtful care of my home was evident in every step.
Benjamin did a great Job !
It was a little pricey but worth it. The tech communicated with me, was on time, explained the process, gave me some tips and was courteous. I plan to use them again!
On time. Great communication. Nice work.
Got old stains out of our sectional and all the carpets look brand new!
Colby was great!! He was very thorough with the cleaning process details and even more so with the actual cleaning. My white couch looks practically brand new! I’m so happy with the results!!
Raul took great care of my carpets and furniture! He got rid of some pesky pet stains, took the time to explain what he was doing and gave suggestions to maintain it.
So so pleased!!!!!!!
Colby turned my 2006 motorhome carpets from “seen better days” to showroom fresh. He didn’t just do a quick pass either, he went all in and cleaned everything from top to bottom like it actually mattered to him. That kind of care is rare. His pricing was fair and straightforward, no surprises, no games. He showed…
Fast and efficient. Very nice. Looks brand new. Had all of my downstairs tile cleaned plus an upholstered chair!!
Awesome job! Very professional and efficient care for my carpets and furniture. They were informative and did exactly what I needed done. I recently had my carpets and couches cleaned by Raul. He did an amazing job!!! Thank you!!
Upholstery cleaning - sectional Jose was great. Arrived on time and did a great job! Would recommend!
Raul is the man. He showed up on time, was very clear about pricing & got to work. Will be using them again at our properties in the future. Thanks, Raul!
The technician was very professional and thorough. My house smells like new! Thank you, Mike, for cleaning my air ducts so thoroughly!
Superb service as always.
ZeroRez did a great job cleaning my tile floors, 3 shower walls and floor, and a large sectional sofa. Everything looks fresh, and my house feels very clean. Their equipment is top notch and the hoses reached all through my house even when they parked several yards from my front door. The technician, Kyle, was…
Came earlier than expected, and did a great job.
This is my 3rd time having Zerorez do our rug and sofa. I initially chose them because I am very allergic to fragrances and wanted no scent in the cleaning products. The techs have always been very nice, communicated well, and most importantly, did a great job. It's easy to book a cleaning. I waited until the last…
Trey was prompt, super friendly, and wanted to make sure I was satisfied completely! I would definitely call Zerorez again.
Benjamin did an excellent job cleaning the office carpet at my house. He cleaned the dog poop stains and disinfected and got rid of the odor. He also cleaned the recliner. He was very friendly and efficient.
My carpets and couch have never looked so good! I am currently renting a home and the previous tenant had dogs. Stephan from Zerorez did the BEST job cleaning my carpets and getting out the stains and smells! My house smells and looks so fresh and clean!! I thought my kids ruined the couch but it looks brand new. I…
Our person did a great job explaining the process, even starting with a demonstration before continuing to do the whole job. Our cushions look fantastic, and we’re very happy with the results.
Great service!
Stephen was professional, knowledgeable and went above and beyond in helping to move furniture and accommodating additional rugs to clean. Highly recommend!
Couldn’t believe how clean my sofa and rug look!
Emerson worked magic with our sofa and oriental rug! He was extremely professional and even gave me a call 30 minutes out. I’m surprised at how reasonable the pricing was and won’t wait so long to get things cleaned going forward. Highly recommend.
Everything came out super clean and it dried quickly, I have used Zerorez before and will continue to use them. Today they cleaned my engineered wood floors and they came out squeaky clean, literally. Beau is an excellent technician and there was no high pressure upscale like I had experienced with other cleaners.
Awesome service. Got a big ol coffee spot out of or rug and our leather couch has never been cleaner. Highly recommend!
Unfortunately I can't remember the name of the gentleman that cleaned my couch and two carpets today but he did an excellent job and I would highly recommend him if I could. I have used Zerorez several times now and I don't hesitate telling my friends and family about the 1st rate results they'll get with…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 1721 | $176–$340 |
| Pet stain & odor removal | 938 | $183–$298 |
| Carpet steam cleaning | 643 | $153–$303 |
| Area rug cleaning | 612 | $132–$348 |
| Upholstery cleaning | 396 | $213–$365 |
| HVAC duct & vent cleaning | 41 | $536–$1.1k |
| Mattress cleaning | 12 | — |
| Drapes & curtain cleaning | 8 | — |
