Zerorez Tri-Cities
Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 4.8★ from 2,408 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Tri-Cities for 7 kinds of job.
Zerorez Tri-Cities for area rug cleaning
Clear ✕All 133 Google reviews tagged “Area rug cleaning” · showing 20
I called and received very friendly service and was able to get a technician out the same day. Very reasonable pricing and Alex the technician did a great job and was very professional and polite. I will plan on using this service again, 10/10 recommend.
We’ve had nothing but great experiences with these guys! Used them multiple times and they’ve always done a really great job and been easy to work with
Alex did great job on my carpet he is very good at what he does . Very professional I will be letting my friends and family know about him and your business . Thank you for making my home new again . You all are great . Will be asking for Alex to do my next cleaning . Price was higher then I thought it be but it ok…
Our experience with Cory at Zero rez was great! He very thoroughly explained the different processes and went the extra mile to ensure the troubled areas were completely clean and free of pet odors. Job well done!
Top notch communication, the technician’s work was exceptional. 10 out of 10. Will recommend and use again.
Great service (as always). They managed to fit me in, last minute for next day service. Saved us from a “Puppy fiasco”. Our home is fresh again. Thanks for fitting us in.
Prompt , professional and great service. Ace, was very knowledgeable and gave great demonstrations to highlight problem areas and best way to protect your carpet from future stains.
Corey did a good job. Nice and personable.
Nathan was professional and did a great job!
Just had ZeroRez clean our 15 year old carpets. Are they perfect? No, but thats not on them, thats on us for neglecting our carpets. I can tell you that some of them looked like a crime scene, but they are MUCH better looking now! The technician was super professional and respectful of our home, which i appreciated.…
The kid did a very nice job cleaning the carpets. The reason I give 1star is because I was quoted a 4 room special @ 165.00 + 50.00 additional for pet stains in one room. To my surprise my bill was 835.00, I was shocked. The only explanation by the office manager was well we can’t see your carpet so it’s up to…
Another great cleaning from Zerorez. Nick does an excellent job and always takes the time to explain my options clearly.
The technician was prompt, personable, and professional. This is the second time I've used Zerorez services for carpet cleaning and I would use them again.
Our technician was extremely friendly and efficient. Went above and beyond it seemed. Area rugs look great. He cleaned 2 9x12 rugs and a 8x10. One of the 9x12s had a month old DayQuil spill that he completely removed.
Guys were helpful and explained all the options available. Did an excellent job and answered my questions. Did five rooms and the linoleum in the laundry room.
Always have a good experience. The guys performing the services are real guys with real lives, we have great conversations. They are proactive with adapting to a creative solution or communicating when plans change. Of course the cleaning results are good and they can explain how the tech and materials work.
Jordan did an amazing job cleaning our antique area rug. He explained everything and reassured us about our concerns with cleaning an old rug. The rug dried quickly and odor was completely removed.
Prompt and very professional! I will definitely use Zerorez again! Josh was very conscience, kind and diligent in attempting to clean some tough areas in my carpet!
Zerorez gets our business every time. No one beats their service and quality. It’s a great customer experience.
Thank you Easton for a job well done. My items were extremely soiled and you tackled them with a great attitude and effort to get them clean. I will be calling you again!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 706 | $176–$353 |
| Carpet steam cleaning | 473 | $153–$297 |
| Pet stain & odor removal | 389 | $175–$310 |
| Upholstery cleaning | 164 | $203–$354 |
| Area rug cleaning | 132 | $126–$261 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | — |