Zerorez Tri-Cities

I called and received very friendly service and was able to get a technician out the same day. Very reasonable pricing and Alex the technician did a great job and was very professional and polite. I will plan on using this service again, 10/10 recommend.

We’ve had nothing but great experiences with these guys! Used them multiple times and they’ve always done a really great job and been easy to work with

Alex did great job on my carpet he is very good at what he does . Very professional I will be letting my friends and family know about him and your business . Thank you for making my home new again . You all are great . Will be asking for Alex to do my next cleaning . Price was higher then I thought it be but it ok… Read full review

Our experience with Cory at Zero rez was great! He very thoroughly explained the different processes and went the extra mile to ensure the troubled areas were completely clean and free of pet odors. Job well done!

Top notch communication, the technician’s work was exceptional. 10 out of 10. Will recommend and use again.

Great service (as always). They managed to fit me in, last minute for next day service. Saved us from a “Puppy fiasco”. Our home is fresh again. Thanks for fitting us in.

Prompt , professional and great service. Ace, was very knowledgeable and gave great demonstrations to highlight problem areas and best way to protect your carpet from future stains.

Corey did a good job. Nice and personable.

Nathan was professional and did a great job!

Just had ZeroRez clean our 15 year old carpets. Are they perfect? No, but thats not on them, thats on us for neglecting our carpets. I can tell you that some of them looked like a crime scene, but they are MUCH better looking now! The technician was super professional and respectful of our home, which i appreciated.… Read full review

The kid did a very nice job cleaning the carpets. The reason I give 1star is because I was quoted a 4 room special @ 165.00 + 50.00 additional for pet stains in one room. To my surprise my bill was 835.00, I was shocked. The only explanation by the office manager was well we can’t see your carpet so it’s up to… Read full review

Another great cleaning from Zerorez. Nick does an excellent job and always takes the time to explain my options clearly.

The technician was prompt, personable, and professional. This is the second time I've used Zerorez services for carpet cleaning and I would use them again.

Our technician was extremely friendly and efficient. Went above and beyond it seemed. Area rugs look great. He cleaned 2 9x12 rugs and a 8x10. One of the 9x12s had a month old DayQuil spill that he completely removed.

Guys were helpful and explained all the options available. Did an excellent job and answered my questions. Did five rooms and the linoleum in the laundry room.

Always have a good experience. The guys performing the services are real guys with real lives, we have great conversations. They are proactive with adapting to a creative solution or communicating when plans change. Of course the cleaning results are good and they can explain how the tech and materials work.

Jordan did an amazing job cleaning our antique area rug. He explained everything and reassured us about our concerns with cleaning an old rug. The rug dried quickly and odor was completely removed.

Prompt and very professional! I will definitely use Zerorez again! Josh was very conscience, kind and diligent in attempting to clean some tough areas in my carpet!

Zerorez gets our business every time. No one beats their service and quality. It’s a great customer experience.

Thank you Easton for a job well done. My items were extremely soiled and you tackled them with a great attitude and effort to get them clean. I will be calling you again!!

Timely, thorough for my needs, professional

Josh did a great job and cleaned 2 area rugs for us. He was very courteous and professional. He explained the procedure and answered all of our questions. His level of customer service is outstanding! Thank you, Josh!

Did an excellent job! Very nice, perfect customer service!!

Josh arrived on time, worked HARD, did an excellent job. He is an excellent representative of his employer.

The professional cleaning services were high quality, they were able to remove worrisome spots in my carpet. The technician was friendly, but professional.

The gentleman who completed the service was very nice and professional! He did a great job explaining his plan and then letting me know what had been completed. He absolutely gets 5 stars! The customer service manager Rosi - completely different story. She is so incredibly rude. I had to cancel a few times prior to… Read full review

Nice young man

We had some pretty dirty furniture from moving across the country and after having it cleaned by zerorez, it not only smells good but looks gorgeous!

Definitely 10/10. Our carpets have never looked better.

The guys did a great job

Nick was awesome. Great service and thorough

The technician was very thorough, knowledgeable and efficient. Highly recommend Zerorez

We have used Zerorez several times, and they always do an excellent job.

Great experience! The technician was wonderful! He cleaned my stairs better than they have ever been cleaned!

Our service technician was punctual, professional, friendly, very thorough, and did an overall excellent job. He explained everything thoroughly and took the time to make sure my expectations matched the job he was doing, so there would be no surprises, and I was satisfied. We are a repeat customer because this is… Read full review

Always very helpful and carpets look great.

10/15/24: I'm getting my carpets cleaned today. Thank you Zerorez for your promptness when I called for help! I spilled a 24 oz tumbler of Diet Pepsi on the living room carpet yesterday. Drat! I soaked up the dark amber fluid with several towels and called the professionals! And it’s Zerorez to the rescue! I was… Read full review

We are happy with our clean carpets. Harrison was very professional and knowledgable.

Our technician arrived promptly and was super professional. The cleaning took less than an hour, and they even let me apply a coupon I found after I’d already booked the cleaning. I’m extra happy because their cleaning is safe for our kids and cat.

I texted on the website to get an estimate and scheduled and received my service the same day! Great result! We even had our grout cleaned on a whim and the value of the service was amazing. My tile and grout look as good as new!

Devin was our professional & he was a Rockstar from beginning to end!! He explained everything, answered any questions & did a great job!! He was also super friendly & engaged in conversation while he worked. He was just awesome. Our carpets and furniture look amazing & we can already feel the difference in the… Read full review

Had Jordan and the guy he was training clean 3 rooms in my home. They finished the whole job in less than an hour, and we’re professional and friendly. Will highly recommend to family and friends!

Technician did a great job! Very thorough, made sure we understood exactly what he was doing and was very pleasant.

Edwin and Brandon were very professional, friendly, and easy to have working in our home. I’m so glad we had them do our dryer vent along with other ducts .Our carpets look great!

Everything went fantastic. I would recommend to friends.

First time we have used this company. Great to deal with very professional and did an excellent job. We will use them again in the future.

Cleaned air ducts and dryer vent.

Harrison was very kind and professional. He did a fantastic job with my carpeted areas. The carpets are so soft and clean!! I was pleasantly surprised!

Absolutely amazing job from Tech Ryan. Excellent personal & professional customer service! Couldn't be more pleased. Ryan also cleaned my dining chairs, sofa & upholstered chair... You were highly recommended by several of my closest friends & they were right! Great job & will schedule again! Thank you... Eliazar (Lalo) Guajardo

They do a great job. And my carpets always stay cleaner longer.

Called them for area rug clean. The Tech Cameron was efficient and professional. Great Job!

They do a great job. Impressed with the corner guards they put up to protect the walls from the hose . Our rugs weren't that dirty but now they look brand new. Cameron was on time and efficient and informative

Prompt and thoughtful service.

Tech was polite and punctual . Did a great job

Amazing service. Thorough.

Professional and quick service. I love using Zerorez. My carpets stay cleaner with absolutely no residue. Friendly, efficient staff.

Professional service & Staff did a incredible job

Love these guys! Our technician was very professional, friendly, and did a great job in a very timely manner. Carpets always look like new.

Cameron was a delight!

ZeroRez has cleaned my moms carpet a couple of time. I highly recommend. Jordon does a fantastic job. Great business to work with.

Cameron was very knowledgeable, took time to explain the difference in cleaning wall rugs versus other ones. Very professional.

I had my ducts and dryer vent cleaned, as well as an area rug. Professional service, very satisfied.

The technician that did my carpet, Johnny, was very polite, personable,and professional. He did a great job. I would recommend this company to anyone

Super happy! Had them clean 5 bedrooms, an office, and a livingroom area rug. Jordan was thorough, detailed, and listened to my priorities. He understood my goals and delivered. Stayed on task and finished quickly. House has a nice, clean citrus scent. Looking forward to having Jordan back next year!

The guys were prompt and very professional and did a great job cleaning our carpets!

Grout and tile looks brand new. Professional, friendly and she worked hard. Well done.

Amazing company, stains out , carpet looks new again, the tech was great and very friendly and didn’t push me for more services, highly recommend this company.

Wonderful service! Alex is amazing! Highly recommended and appreciated.

Very professional. Fast. The attendant was very personable. I highly recommend.

The lady who cleaned our carpet was very professional & nice! Will use again!

I have white carpet and it came out looking fantastic. Was looking at putting new carpet in but now I can hold off for a few years .

We are always so happy with the friendliness and service provided by Zerorez. We recommend them to our friends anytime we are asked!

Cleans air ducts and dryer vent. Associate did an excellent job!

Cleaned coffee stains well, He was on time and worked well, I would like to use their services again.

I loved the service ZeroRez provided for our carpets and tile bathroom. Nick our technician, was professional, on time, thorough, and did a fabulous job! Nick worked on an area on our carpets that another carpet cleaning service previously set in. ZeroRez products were able to get the stain out! Nick was honest and… Read full review

The 2 service providers who came were fast, courteous and professional. They did a great job on my area rugs and carpet.

Never been more impressed not only with the with the quality and results, but this company does an excellent job at hiring solid and good individuals. Much respect for the work they do and the people they are as a whole. That goes much further than my perfectly clean house ever will!! Thank you for everything you do!

Chose Zerorez because my girlfriend had a great experience with them in Spokane… This experience was anything but good… First visit the technician did a good job in one room and rushed through the other three and it didn’t look much better in those rooms… So anyway, we called back and they sent the same person out… Read full review

The technician did a very good job. She worked steadily and quickly. She was very polite.

Did a great job of cleaning my carpet! Very nice guy. This business is women friendly Ladies! I will be calling for the other services they provide.

Cameron was very respectful, fast, informative and helpful. Did a thorough job. It was a very big job for one person.

Thank you for the excellent service! Brandon did a great job, he was very professional and friendly I appreciate how careful he was with my walls and furniture. My carpets look great! I recommend zerorez to anyone.

Technician was really nice and quick. Job well done!!! Sectional sofa and are rug looks great

Quick response, very professional, very kind, polite technician. Explained the process thoroughly each step of the way.

Technician Alex was kind & detailed explaination of services to be performed

Turned out good. thanks

I’ve used this service more than once and have appreciated the friendliness of the technicians.

Professional, courteous, thorough. Did a great job. Couldn't be more pleased with the results. We'll definitely use their services again in the future. Would absolutely recommend.

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