Zerorez Tri-Cities
Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 84 move-in/move-out cleaning services · 4.8★ from 2,408 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Zerorez Tri-Cities for 7 kinds of job.
Zerorez Tri-Cities for pet stain & odor removal
Clear ✕All 390 Google reviews tagged “Pet stain & odor removal” · showing 40
The technician was friendly and helpful with information to get the best possible results, without putting on pressure for an up sale. I am blown away with the service. After potty training two puppies, my rugs look brand new again.
Very professional, prompt, and courteous! My house has smelled like pets for a while. Not today! I'm very happy I called Zerorez! The dispatcher updated me on my tech's arrival. He was on time. Easton was done with the whole job in about an hour. I'm definitely using them again!
Alex did great job on my carpet he is very good at what he does . Very professional I will be letting my friends and family know about him and your business . Thank you for making my home new again . You all are great . Will be asking for Alex to do my next cleaning . Price was higher then I thought it be but it ok…
Awesome, efficient and professional!
Ryan K was very professional and did a wonderful job on my carpets. I would highly recommend Zerorez
Carpets and couch look great!
Corey did a good job. Nice and personable.
The father of my three children died in a motorcycle accident a few weeks ago. So many people flocked to our house to help make things as easy as possible for me and the kids. To make everything clean and calm around us to help with our grieving and healing. And we really needed a carpet and couch cleaning... My…
Great service
Nathan was professional and did a great job!
Cory was professional and did a great job on my carpets. The price was reasonable as well.
Showed up early and did a great job on our carpet and bay window cushions! I was able to book online with an appointment in less than 24 hours. Great price and highly recommend!
Alex does a great job. My stairs were matted due to foot traffic and had a few spills on the carpets, and Alex made them look like new. Great work for the price 👍
Service was great and super happy with the results
The kid did a very nice job cleaning the carpets. The reason I give 1star is because I was quoted a 4 room special @ 165.00 + 50.00 additional for pet stains in one room. To my surprise my bill was 835.00, I was shocked. The only explanation by the office manager was well we can’t see your carpet so it’s up to…
Great service Friendly Super fast Smells good
Another great cleaning from Zerorez. Nick does an excellent job and always takes the time to explain my options clearly.
Had an Emergency pet poop cleanup and Zero Rez showed up within minutes and done a great job with no stains or smell
We have been using Zerorez for years. They are always professional and friendly. Their work is quality. Thank you for taking such good care of us!
Fast scheduling, easy communication, great job.
Guys were helpful and explained all the options available. Did an excellent job and answered my questions. Did five rooms and the linoleum in the laundry room.
I highly recommend Zerorez. I was attempting to clean an area rug when my carpet cleaner broke. Since I had it prepped for cleaning I contacted Zerorez to see if they had time to clean it today. Fortunately they did and were at my home within a couple of hours. The technician was very polite and kind and did a…
I was quoted $210 for a couch and loveseat then charged another $100 for the product the day of the service. That fee was never discussed when the quote was given.
The guy was very friendly and I don’t know if it is his fault your products but I just spent over $200 for carpets to look like I used my own carpet cleaner. I don’t see one stain that has been removed from any bedroom.
Did a great job, showed up on time, clear communication, super chill, and helpful worker. Good deal too
Josh did a fab job. He was so mic and got all stains out. I give 10 10 10.
Well done! The dog spots came out well and I was presented with a demo of the protectant to see how it performs. Job looked nice when done! I have used zerorez for years and have always been pleased with their customer service and cleaning. I will keep using them as my carpet service.
Roberto went above and beyond to make my old carpeting and couch look fantastic! I would definitely use Zero-rez again.
Fantastic service!
Josh was Very helpful and thorough. Josh did a great job and worked hard to make sure it was done well and as good as he could.
Thank you Easton for a job well done. My items were extremely soiled and you tackled them with a great attitude and effort to get them clean. I will be calling you again!!
Great service, friendly and accommodating office staff and the technician was helpful, accommodating and easy to work with. Definitely recommend!
Josh did an excellent job. My son’s dog had seizures in my living room, which caused him to lose control of his bladder and bowls right before he died. Josh took additional care to ensure all remnants of the waste were properly removed, including the smell. My furniture and carpet looks like new and smells fresh. I’m very pleased with the results.
eric was wonderful! he answered all my questions before he started and he got some stubborn stains out of my carpet! i would definitely use them again
Our technician was very friendly and professional. We will definitely have them back out!
Great and quick service
I really appreciate Zerorez. Couch was soiled with pets urine. The tech did everything to make it clean and smell better and it looks and smells great. Thank you!
My carpet was in bad shape. I didn't have high hopes, but holy WOW did it turn out better than I had expected! Great job and my technician was very nice and professional!
Great service
Update: had them back again, have them come once a year, did just a wonderful job. Sent text letting me know he was on his way, was super polite, and just did a great job!!! Showed up right on time, was super friendly! And very efficient. Carpets look amazing!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 706 | $176–$353 |
| Carpet steam cleaning | 473 | $153–$297 |
| Pet stain & odor removal | 389 | $175–$310 |
| Upholstery cleaning | 164 | $203–$354 |
| Area rug cleaning | 132 | $126–$261 |
| Mattress cleaning | 5 | — |
| Drapes & curtain cleaning | 2 | — |

